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Reviews of Super 8 by Wyndham Chaska

2 out of 5
Super 8 by Wyndham Chaska
830 Yellow Brick Road, Chaska, MN

Reviews

6.0
Rating 10 - Excellent. 20 out of 192 reviews" "
Rating 8 - Good. 42 out of 192 reviews" "
Rating 6 - Okay. 60 out of 192 reviews" "
Rating 4 - Poor. 41 out of 192 reviews" "
Rating 2 - Terrible. 29 out of 192 reviews" "

6.6/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Tyler

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was rundown and not well cared for. Out of 7 different outlets in the room, only one of them functioned okay enough to charge my phone. The bed skirt had an off-white quarter sized stain on it so i'll let your imagination fill in the rest. TV channels were very limited. The heater was very noisy.
Stayed 2 nights in Feb 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 1 night in Jan 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, room comfort
Average
Value of room was good. I was disappointed with breakfast amenity. They only provided coffee. TV service was always cutting out. There was no instruction on how to operate channel remote to move from stream to live cable.
Stayed 1 night in Dec 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel itself is dumpy. The “free breakfast” consisted of coffee, a box of granola bars, and a box of prepackaged pastries. The room itself was exceedingly clean. The desk staff was very nice and even went above and beyond by lending me a phone charger as I had forgotten mine and my phone was about dead. So if you’re not fussy about the aesthetics of the overall building, this is an ok place to stay as the rooms were very clean.
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
Needed some maintenance done on sink faucet,came right off. Advertised breakfast, but there wasnt any.
Stayed 2 nights in Sep 2023

4/10 Poor

Reva

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I would not recommend staying here. The staff was friendly, but the building itself is dirty from years of wear and tear. The lampshades in my room were ripped, the walls were dirty, there was a huge cobweb on the ceiling, there were 3 Combat insect baits throughout the room, a couple dead bugs in the room, and the electrical cords were set up in an unsafe manner. I suggest you stay somewhere else.
Stayed 1 night in Jul 2023

10/10 Excellent

Jaana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 3 nights in Jul 2023

4/10 Poor

Jeff

Disliked: Staff & service
The clerk asked if I was who I am, didn’t ask for ID, and just handed me a key when I confirmed my name. The keys are awkward and needed to be inserted a specific way and I was not told that. While trying to use the key unsuccessfully, the same clerk ran up to me and scolded me for not using it right because she “told me how to use it, just do it correctly.” The room was just dirty and outdated, too. It was cheap and near a handful of nice parks, so those are pluses. The air conditioner barely blew cold air but was incredibly loud and varied between a series of loud patterns that kept me up most of the night. The Chaska area is a nice enough that this place is worth considering again, but the hotel itself could use a lot of work.
Stayed 1 night in Jul 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Jan 2023

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, room comfort
Needs major updating.
It is a very OLD RUNDOWN and needs MAJOR updating inside and outside, but was clean. There were no paper cups in the room if a person needed a cup. My one night stay was comfortable despite - but I felt like I was in a ghetto part of town because of how rundown it was.
Stayed 1 night in Dec 2022

6/10 Okay

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Cheap for a reason
Pretty basic place. Old building, loud room, doors slamming and water running alot. Bed was pretty hard. People arguing in lobby more than once. Sketchy people milling about.
Stayed 2 nights in Dec 2022

4/10 Poor

LISA

Stayed 1 night in Nov 2022

6/10 Okay

Andrea

Disliked: Cleanliness
Stayed 2 nights in Oct 2022

4/10 Poor

James

Travelled with family
Disliked: Amenities, property conditions & facilities
Lost power to half the room. 1 light worked, unable to charge cellphones, TV didn't work. The good, AC worked well
Stayed 1 night in Aug 2022

4/10 Poor

Linda

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The entrance was dingy and uninviting. If I'd seen it before booking, I would have scrolled on. All the people hanging around the entrance didn't help any. I expected better, for the price.
Stayed 1 night in Aug 2022

4/10 Poor

Brandy

Stayed 3 nights in Jul 2022

6/10 Okay

Ina

Business traveller
Disliked: Cleanliness, property conditions & facilities
Buyer beware!!
This hotel was in serious need of updating...the carpet was gross, there was a recliner chair in the room that looked like it had been picked up on the side of the road, the bathroom did not look clean and the tub did not drain. I would have to say I will not stay here again when I'm in town on business.
Stayed 1 night in Jul 2022

2/10 Terrible

Jose

Liked: Cleanliness
Disliked: Staff & service, amenities
Could had better tv hd and larger stayed 4 nigts and not once room got cleaned up I had to asked for towels ac didn't cool off enough even was set a 65
Stayed 4 nights in Jul 2022

2/10 Terrible

Laurie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very pleasant. Slept very well. Comfortable beds. Would stay again.
Stayed 1 night in Jan 2022

10/10 Excellent

Larry

Business traveller
Liked: Staff & service
The property shows it's age and some of the furnishings are stained and worn. The bed was comfortable and the young lady in charge was absolutely terrific. She obviously cared about making folks feel welcome which makes up for any tiredness of the furniture. I know I would stay here again
Stayed 2 nights in Oct 2021

6/10 Okay

Clifford

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2021

6/10 Okay

Nicole

Disliked: Property conditions & facilities
Hotel was only ok
Hotel was very run down on the outside. Carpet was old in both the hallway and room. Lobby and check in area were dirty. Didn’t want to touch the doors. They were very stained and dirty. Even without a pandemic I would have questioned it. Comforter on bed was old. Didn’t use it. Bathroom sink pipes leaked on floor. Shower had quite the lime and rust build up. Bed was comfortable and sheets were soft. Overall I felt I over paid for what I got. Location was convenient for what I needed.
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horrible place for to much money
The hotel needs a major overhaul. Things are gross and dirty. Odd older people sit out in front which I'm pretty sure live there. The place smells. I DO NOT RECOMMEND THIS PLACE AT ALL. FIND BETTER. Not worth $80 dollar stay. I would say maybe $37.....
Stayed 1 night in Jun 2021

2/10 Terrible

Claudia

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

suzanne

Travelled with group
Liked: Staff & service
Stayed 2 nights in May 2021

8/10 Good

robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2020

6/10 Okay

Rodney

Business traveller
Liked: Cleanliness, room comfort
The area is a bit sketchy. Wouldn’t feel safe walking around to find a place to eat.
Stayed 1 night in Aug 2020

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020

2/10 Terrible

gail

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor conditions
There was no directions to say where the desk was or when the guy came out of the room he had no uniform on, was standing at the front desk you can see where the laundry room was and was very cluttered,after the guy had checked us in he didn't tell us what time continental breakfast was or where was it at, I didn't catch the guys name cuz there's no name tag, then when I stepped into my room it had a funny smell to it,then one the bed next to the window had on microwave and fridge next to it plus I had no smoke alarm to to the room. Only one interest in and out of the hotel.
Stayed 2 nights in Aug 2020

6/10 Okay

Bri, Windsor Co

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Behind the property was a beautiful lake and water fountain
Stayed 4 nights in Jun 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Jun 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I am requesting my money back from this stay! Ended up going to another hotel. The room was dirty, black hairs on sheets along with some other unidentifiable things. Place smelled like dirt laundry! Did NOT feel safe at all! Learned there were some guests staying there for a long period of time and did not feel safe simply from the looks I was getting. DO NOT recommend this place and will NOT ever stay here again.
Stayed 1 night in May 2020

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The hotel was old and run down, told them I did not want A smoking room, that is where they put us, everything was smokers yellow, carpet had burn spots and bedspread Was stained and shower curtain had mildew on it, A hair much hair in the tub and I found A big bar of dial soap covered in hair as well , and the lock did not work, We had an appointment and since the the room lock did not work, it was suggested that we take important items with us. Then they decided to move us to another room, went from A king bed to A double bed, but the room was much cleaner. We stayed 2 nights.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. The hotel has some rooms that have long term residents. Some people stayed up and made more noise than I would have preferred but we did not make a complaint.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful, nice room for the price
Stayed 1 night in Jan 2020

10/10 Excellent

Dnelson, Mora

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The manager, Sana, Did everything possible to make our stay amazing. The kids loved her she was so personal and friendly and went out of her way for us when needed. The facilities were gorgeous and the stay was memorable. Highly recommended!!
Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude at check in, sketchy characters sitting on the steps smoking didn’t even move so we could walk up the steps, when mentioned to hotel staff was told “they live here” . Wasn’t in a good area, wasn’t impressed with the condition of the hotel.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Finding a room for a cost on the shirt side of a 'C note' per night is becoming more difficult by the day. This facility is in a pleasant area with a scenic river in the rear. It us clean and within the bounds of expectation for the price. Don't expect a 5 star facility for less a ac-note and you should be satisfied.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Stayed 1 night in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
the sound proof was terrible...beds were average.......................
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location . Close to down town and places to eat.
Stayed 1 night in Oct 2019

6/10 Okay

Connie

Marginal comfort.
Check in was marginal. There was no one at the front desk but just instructions to use the phone and dial 0 for assistance. Walls are definitely not sound proof!! Another patron turned on the shower at 6:00 AM and it sounded like we were in his bathroom, Motel is definitely in need of update.
Stayed 1 night in Sep 2019

4/10 Poor

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I couldn't sleep because sheets smelled like smoke
Stayed 1 night in Sep 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Sep 2019