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Charlottetown Inn & Conference Centre

Star Rating
3.5 out of 5

Photo gallery

Featured image
Indoor pool
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains
Premium bedding, in-room safe, desk, blackout curtains

Guest reviews

3.6 out of 5 Good
662 reviews
Guests rated this property 3.7/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
Pet Friendly
Air conditioning

Cleaning and safety practices

Cleaned with disinfectant
48-hour vacancy between guest room stays
Hand sanitizer provided

Map

238 Grafton St, Charlottetown, PE

Explore the area

Popular LocationProvince House National Historic Site of Canada5 min walk
Popular LocationThe Mack5 min walk
Popular LocationSt. Dunstan's Basilica7 min walk
AirportCharlottetown, PEI (YYG)13 min drive

Choose dates to view prices

  • Standard Room, 1 Queen Bed

    Photos of Standard Room, 1 Queen Bed

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed

  • Standard Double Room, 2 Double Beds

    Photos of Standard Double Room, 2 Double Beds

    3.9/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    More detailsStandard Double Room, 2 Double Beds

  • Studio, 1 Queen Bed

    Photos of Studio, 1 Queen Bed

    4/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 2
    More detailsStudio, 1 Queen Bed

  • Suite, 1 King Bed

    Photos of Suite, 1 King Bed

    Room amenities

    • 550 sq ft
    • Sleeps 4
    More detailsSuite, 1 King Bed

  • Suite, 1 Queen Bed

    Photos of Suite, 1 Queen Bed

    4.3/5 guest room rating

    Room amenities

    • 400 sq ft
    • Sleeps 4
    More detailsSuite, 1 Queen Bed

  • Standard Room, 1 King Bed

    Photos of Standard Room, 1 King Bed

    3.5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    More detailsStandard Room, 1 King Bed

About this area

Charlottetown

Located in Charlottetown, Charlottetown Inn & Conference Centre is connected to the convention centre. The Mack and Confederation Centre of the Arts are cultural highlights, and some of the area's landmarks include Historic Charlottetown Waterfront and St. Paul's Church. That Fun Place and Rise and Climb Adventure Course are also worth visiting. Our guests appreciate the hotel's central location.

Visit our Charlottetown travel guide
Map
Popular Location

What's nearby

  • Province House National Historic Site of Canada - 5 min walk
  • The Mack - 5 min walk
  • Victoria Row - 6 min walk
  • Confederation Court Mall - 7 min walk
  • St. Dunstan's Basilica - 7 min walk

Getting around

  • Charlottetown, PEI (YYG) - 13 min drive

About this property

Charlottetown Inn & Conference Centre

3.5-star eco-friendly hotel connected to the convention centre in Queens Square
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. All 143 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences such as fridges and coffee makers. Guests will also find premium bedding, free local calls and hairdryers.
Charlottetown Inn & Conference Centre offers 143 forms of air-conditioned accommodation with a safe and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Charlottetown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 15 years old are not allowed in the swimming pool without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Individually wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Dry-cleaning service
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Languages spoken

  • English
  • French

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference space (6000 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in between 3 PM and midnight

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 10 per accommodation, per day
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 17 children stay free when using existing bedding
Rollaway/extra beds are not available.
Cots (infant beds) are available for CAD 10.00 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: CAD 10 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night
  • Crib (infant bed) fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a smoke detector and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Contactless check-out is available
Individually wrapped food options are available for breakfast and lunch
Each guestroom is kept vacant for a minimum of 48 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 15 years old are not allowed in the swimming pool without adult supervision
Guests under 16 years old are not allowed in the fitness facility

National rating

This property has received its official star rating from Canada Select.

Property is also known as

BEST WESTERN Charlottetown Hotel
Charlottetown Inn
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Can I cancel my reservation for free at Charlottetown Inn & Conference Centre and receive a full refund?
Yes, Charlottetown Inn & Conference Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Charlottetown Inn & Conference Centre cancellation policy on our site for more details about any exclusions or requirements.
Does this property have a pool?
Yes, this property has an indoor pool.
Is this hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of CAD 10 per accommodation, per day.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this property?
Check-in is from 3 PM to midnight.
What time is check-out at this property?
Checkout is at 11 AM.
Where is this hotel located?
Located in Queens Square, this eco-friendly hotel is within a 5-minute walk of Historic Charlottetown Waterfront, St. Paul's Church and Public Archives and Records Office. Province House National Historic Site of Canada and The Mack are also within 5 minutes.

Guest reviews

Overall score and ratings for Charlottetown Inn & Conference Centre

3.6
Good
662 reviews
5 - Excellent
133
4 - Good
277
3 - Okay
127
2 - Mediocre
86
1 - Poor
39
3.7
Cleanliness
4.0
Service and Staff
3.8
Amenities
3.4
Property condition
3.0 out of 5 Okay
Verified traveller
Aug 14, 2020
    This traveller didn’t leave comments with their review
    Stayed 4 nights in Aug 2020
    5.0 out of 5 Excellent
    Verified traveller
    Aug 10, 2020
      This traveller didn’t leave comments with their review
      Stayed 2 nights in Aug 2020
      3.0 out of 5 Okay
      Verified traveller
      Travelled with partner, Travelled with group
      Aug 9, 2020
      • Liked: Cleanliness, staff & service

      Smell of cigarette in our non smoking room and throughoutparts of the hotel...old carpets should be removed. Very noisy AC in our room.

      Stayed 1 night in Aug 2020
      4.0 out of 5 Good
      jonathan, Fredericton n.b
      Travelled with family
      Aug 8, 2020
      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Our kids really liked that there was a tunnel under the road we stayed across the road so had to take the tunnel each morning for breakfast

      Stayed 3 nights in Jul 2020
      2.0 out of 5 Poor
      Verified traveller
      Travelled with partner
      Aug 4, 2020
      • Disliked: Staff & service, property conditions & facilities

      Was relatively clean, but dated and the bed wasn’t comfy. Person behind the desk at check in wasn’t the nicest, nor helpful. Keys didn’t even work at first. However the other staff were quite helpful so it made up for it.

      Stayed 1 night in Aug 2020

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