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Charlottetown Inn & Conference Centre

Photo gallery for Charlottetown Inn & Conference Centre

Primary image
Indoor pool
Suite, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes
Standard Double Room, 2 Double Beds | Premium bedding, in-room safe, desk, blackout drapes
Standard Room, 1 Queen Bed | Premium bedding, in-room safe, desk, blackout drapes

Overview of Charlottetown Inn & Conference Centre

Charlottetown Inn & Conference Centre

3.5 star property

Guests rated this property 3.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Air conditioning
Map
238 Grafton St, Charlottetown, PE, C1A1L5

Explore the area

  • Popular LocationHistoric Charlottetown Waterfront3 min walk
  • Popular LocationSt. Dunstan's Basilica7 min walk
  • Popular LocationCharlottetown Port9 min walk
  • AirportCharlottetown, PE (YYG)11 min drive

Room options

About this area

Charlottetown

Located in Queens Square neighborhood, Charlottetown Inn & Conference Centre is connected to the convention center. The Mack and Confederation Centre of the Arts are cultural highlights, and some of the area's landmarks include Historic Charlottetown Waterfront and Province House National Historic Site of Canada. That Fun Place and Rise and Climb Adventure Course are also worth visiting. Guests appreciate the hotel's central location.
Visit our Charlottetown travel guideOpens in a new window
Map

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk
  • Province House National Historic Site of Canada - 5 min walk
  • The Mack - 5 min walk
  • St. Dunstan's Basilica - 7 min walk
  • Charlottetown Port - 9 min walk

Getting around

  • Charlottetown, PE (YYG) - 11 min drive

Restaurants

  • Hunter's Ale House - 4 min walk
  • Splendid Essence - 4 min walk
  • Leonhard's - 5 min walk
  • Brits Fish and Chips - 5 min walk
  • Lot 30 - 6 min walk

About this property

Charlottetown Inn & Conference Centre

3.5-star eco-friendly hotel in the heart of Queens Square
Take advantage of a free breakfast buffet, dry cleaning/laundry services, and a gym at Charlottetown Inn & Conference Centre. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Free self parking
  • RV/bus/truck parking, wedding services, and multilingual staff
  • Luggage storage, a front desk safe, and a banquet hall
  • Guest reviews speak well of the central location and helpful staff
Room features
All guestrooms at Charlottetown Inn & Conference Centre boast comforts such as premium bedding and air conditioning, as well as amenities like free WiFi and safes. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference space (6000 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

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See similar properties

Charlottetown
Charlottetown
Queens Square
Queens Square
Hotel
Hotel
Pool
Pool
Free WiFi
Free WiFi
3 star
3 star
Family-friendly
Family-friendly

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 10 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of Sept 27, 2022, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on Sept 28, 2022 start from CA $109.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self parking is free at this property.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in is from 4:00 PM - anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Check-out is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Queens Square, this eco-friendly hotel is within a 5-minute walk of Historic Charlottetown Waterfront, St. Paul's Church, and Public Archives and Records Office. Province House National Historic Site of Canada and The Mack are also within 5 minutes.

Can I cancel my reservation for free at Charlottetown Inn & Conference Centre and receive a full refund?

Yes, Charlottetown Inn & Conference Centre offers free cancellation on select room rates, because flexibility matters! Please refer to Charlottetown Inn & Conference Centre cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.0
Rating 5 - Excellent. 136 out of 1006 reviews
5 - Excellent 14%
Rating 4 - Good. 308 out of 1006 reviews
4 - Good 31%
Rating 3 - Okay. 194 out of 1006 reviews
3 - Okay 19%
Rating 2 - Poor. 184 out of 1006 reviews
2 - Poor 18%
Rating 1 - Terrible. 184 out of 1006 reviews
1 - Terrible 18%

3.2/5

Cleanliness

3.4/5

Staff & service

3.0/5

Amenities

2.9/5

Property conditions & facilities

2.7/5

Eco-friendliness
Write a review

1/5 Terrible

Ryan
Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor customer service. Breakfast buffet was just cereal and toast. Bathroom was dirty
Stayed 2 nights in Sep 2022

1/5 Terrible

Darcy, alberton
Travelled with family
Disliked: Cleanliness, staff & service
Just fair
Stayed 1 night in Sep 2022

1/5 Terrible

April
Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Not worth 2 Pennie’s! The place had mould on the wall in the bathroom, on the ceiling above our bed, on the wall in our room. The mattress was so old that the two of us were pulled to the center it was concave. Noisy at night. Carpets are old and gross
Stayed 1 night in Sep 2022

2/5 Poor

hong
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn is very old management is poor. Front door of the building can not open ,the side door can not closed. The outside layer of blanket is completely separated from filling inside. Rooms have smell ，first room they give to me has very strange smoking smell, I’m Have to ask to switch to another one . homeless people can come breakfast room to grab food from there and staff did nothing . I never see smile on staff’s face during the I staying there. Also in last two days no warm water in the room, we can not take a shower. We never go back the hotel again!
Stayed 4 nights in Sep 2022

1/5 Terrible

Sharon
Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay at this property again. It was old, damp, poorly cleaned/maintained. The bathroom had mold in it. The carpet was full of pet hair. At checkout there was a line up of upset customers some of whom had bed bugs!! I am expecting a refund from Expedia for even having this property on their list of recommendations.
Stayed 1 night in Sep 2022

1/5 Terrible

A Gayle
Disliked: Cleanliness, amenities, property conditions & facilities
Room carpet had not been vacuumed before we checked in or during stay. Entire facility needs a refresh. Continental breakfast was bare minimum. Location good but would not recommend.
Stayed 2 nights in Sep 2022

2/5 Poor

Lionel, Rothesay
Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property was incredibly run down. Air conditioner was so noisy it could not be used. Squishy water stains in the hallways on at least 2 levels. Minute pests on the bathtub ledge. Woke up to the sight of a lady smoking crack in the parking lot next to my vehicle. Breakfast was underwhelming. Would never consider staying there again, incredibly poor value for the amount paid.
Stayed 1 night in Sep 2022

2/5 Poor

Geraldine, Riverview
Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Room did not smell good and could not open window to get fresh air. Dirty towel still hanging in bathroom and bathroom did not look like it had been cleaned... open shampoo bottles still in shower from prior guests. Carpet was discusting. Sheets were clean and mattresses were ok for comfortness.
Stayed 1 night in Sep 2022

1/5 Terrible

Benjamin
Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
bathroom was full of black mould. Carpets were filthy and wet. Room smelled terrible, wallpaper in the abthroom was peeling and falling down. The toilet was running constantly and therefore the bowl was sweating in the humid air - leaving a permanent wet patch on the floor. One of the 2 beds had broken springs. This was a horrible experience, terrible room and a blight on Charlottetown. this hotel should be torn down. I would give it negative stars if I could.
Stayed 1 night in Aug 2022

4/5 Good

GIA
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2022