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Charlottetown Inn & Conference Centre
3.5 star property

Eco-certified hotel connected to the convention center in Queens Square with free breakfast

Choose dates to view prices

your current months are April, 2024 and May, 2024.
April 2024
May 2024

Charlottetown Inn & Conference Centre

Photo gallery for Charlottetown Inn & Conference Centre

Property entrance
Indoor pool
Studio, 1 Queen Bed
Free daily buffet breakfast
Lobby

Overview of Charlottetown Inn & Conference Centre

Reviews
4.8

Popular amenities

  • PoolPoolPool
  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast includedBreakfast includedBreakfast included
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
238 Grafton St, Charlottetown, PE, C1A1L5
  • Popular LocationHistoric Charlottetown Waterfront3 min walk
  • Popular LocationFamous Peppers Pizza3 min walk
  • Popular LocationCharlottetown Beer Garden & Seafood Patio3 min walk
  • Popular LocationVictoria Row6 min walk
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Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed

Suite, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Blackout drapes/curtains
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 300 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed

Studio, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Flat-screen TV
Blackout drapes/curtains
Premium bedding
  • 400 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Charlottetown

Located in Queens Square neighborhood, Charlottetown Inn & Conference Centre is connected to the convention center. Historic Charlottetown Waterfront and Province House National Historic Site of Canada are local landmarks, and the area's natural beauty can be seen at Prince Edward Island National Park and Bonshaw Provincial Park. That Fun Place and The Great Canadian Soap Company are also worth visiting. Guests appreciate the hotel's central location.
Visit our Charlottetown travel guideOpens in a new window

What's nearby

  • Historic Charlottetown Waterfront - 3 min walk
  • Victoria Row - 6 min walk
  • Confederation Centre of the Arts - 6 min walk
  • Charlottetown Port - 9 min walk
  • University of Prince Edward Island - 3 min drive

Getting around

  • Charlottetown, PE (YYG) - 12 min drive

Restaurants

  • Hopyard - 6 min walk
  • Tim Hortons - 7 min walk
  • Hunter's Ale House - 4 min walk
  • Water Prince Corner Shop - 7 min walk
  • Receiver Coffee Co. the Brass Shop Roastery & Breadworks - 6 min walk

About this property

Charlottetown Inn & Conference Centre

Eco-certified hotel located in Queens Square
You can look forward to a free breakfast buffet, dry cleaning/laundry services, and a gym at Charlottetown Inn & Conference Centre. In addition to a 24-hour business center, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), express check-out, and free newspapers
  • A vending machine, a computer station, and a banquet hall
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews speak well of the central location
Room features
All 143 rooms boast comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Eco-friendly toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Refrigerators, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • 6,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from August 30 2023 to April 30 2024 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Parking area
  • Select guestrooms

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 10 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
17 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 10 per accommodation, per day
  • Service animals are exempt from fees
  • Refrigerator fee: CAD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the swimming pool with adult supervision

National rating

This property has received its official star rating from Canada Select.

Property is also known as

Charlottetown Inn
Best Western Hotel Charlottetown
Charlottetown Best Western
Best Western Charlottetown Hotel Charlottetown
BEST WESTERN Charlottetown Prince Edward Island
BEST WESTERN Charlottetown Hotel
Charlottetown Inn Conference Centre
Charlottetown & Conference
Charlottetown Inn & Conference Centre Hotel
Charlottetown Inn & Conference Centre Charlottetown
Charlottetown Inn & Conference Centre Hotel Charlottetown

Frequently asked questions

Does Charlottetown Inn & Conference Centre have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Charlottetown Inn & Conference Centre?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Charlottetown Inn & Conference Centre on Apr 17, 2024 start from CA $129.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Charlottetown Inn & Conference Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 10 per accommodation, per day. Service animals are exempt from fees.

How much is parking at Charlottetown Inn & Conference Centre?

Self parking is available for a fee.

What time is check-in at Charlottetown Inn & Conference Centre?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Charlottetown Inn & Conference Centre?

Check-out is at 11 AM.

Where is Charlottetown Inn & Conference Centre located?

Located in Queens Square, this eco-certified hotel is within a 5-minute walk of Historic Charlottetown Waterfront, St. Paul's Church, and Public Archives and Records Office. Province House National Historic Site of Canada and The Mack are also within 5 minutes.

Charlottetown Inn & Conference Centre Reviews

Reviews

4.8
Rating 10 - Excellent. 75 out of 1068 reviews" "
Rating 8 - Good. 161 out of 1068 reviews" "
Rating 6 - Okay. 222 out of 1068 reviews" "
Rating 4 - Poor. 254 out of 1068 reviews" "
Rating 2 - Terrible. 356 out of 1068 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.8/10

Amenities

4.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

8/10 Good

Kyla

Travelled with partner
Liked: Staff & service
Every thing was clean but smelled very closed in
Stayed 1 night in Apr 2024

8/10 Good

Cory

Liked: Staff & service
Good location , close to down town , convinient
Stayed 1 night in Apr 2024

6/10 Okay

Andrew, Upper Onslow

Liked: Cleanliness, staff & service, amenities
Staff was great. But the rooms thermostat was constantly at 25.5 degrees ce.sius. very warm in room. I turned it down still 25.5. If you like sweating it is ok. Had a very poor sleep. But staff were great and friendly
Stayed 2 nights in Apr 2024

6/10 Okay

Lauren

Business traveller, Travelled with group
Disliked: Staff & service, property conditions & facilities
Breakfast was very limited there was also plastic around the water sprinkler in our bathroom covering it completely
Stayed 1 night in Apr 2024

6/10 Okay

APRIL

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Was not impressed with the hotel. Did not know until check in that our room would be in a different building and across the street from the main lobby. The idea of taking our kids to the pool was no longer an option for us. The hallways in the building smelled and the rug in the room didn’t not look clean. The hotel in general looks run down. Not a place I’d book during my next visit
Stayed 1 night in Mar 2024

10/10 Excellent

Gurwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Bailey

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Wanda

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The first room we were given was disgusting. Stains all over the carpet, spilled food on the table that wasn’t wiped up. The pool was grimy and the main drain cover was sitting on the pool deck so the drain was wide open. I alerted the front desk to this safety issue and the drain cover was still sitting there 2 hours later. After an hour of being there and walking around the building and seeing how dirty it was we decided to try and get a refund for our booking and go somewhere else. The hotel staff wouldn’t accommodate this request but did offer to change our rooms. We went to the new room and it did look better but still not worth the money. The next morning when we could see the room better in daylight it was just as dirty. There were numerous spots on the wall that had dried brown liquid running down the wall and also on the baseboard heater. Would never stay there again
Stayed 2 nights in Mar 2024

4/10 Poor

John

Travelled with family
Disliked: Property conditions & facilities
This property has the potential to be a fabulous place however it needs to be updated and the breakfast could be a lot better ie maybe add a waffle/pancake maker and maybe some boiled eggs
Stayed 1 night in Mar 2024

2/10 Terrible

Mamdouh

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
we didn’t have a sleep that night because of the fight happened next room and the police was show up since these punch of people had a birthday party and they fight together and banging our doors and my kids started to cry and scared that they will enter the rooms Plus the ventilation system is super noisy with smoky smell rooms and noise from the connected rooms
Stayed 1 night in Feb 2024

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Charlottetown, PE (YYG)