Thank you, Jeffrey, for sharing your five-star feedback. We are thrilled your experience was seamless all around. Be sure to choose Sheraton Charlotte Hotel again!

Brandy, we loved welcoming you to the Sheraton Charlotte Hotel! Thank you for your fantastic comments about our efficient team and spacious accommodations. Please think of us when planning your next getaway!

While we’re delighted that our fantastic location proved helpful for your needs, Glenn, it’s disappointing that we were unable to surpass your expectations. Our team will review your feedback to see how we can enhance the guest experience. Please allow us a second chance to make a better impression.

We love knowing that you felt welcomed and well cared for from the moment you arrived, William! Thank you for your five-star score for the Sheraton Charlotte Hotel. We hope your plans bring you back soon!

Our team will be elated by your comments, Rafael! We are dedicated to clean spaces and we’re so glad it shows. Please visit us again soon at the Sheraton Charlotte Hotel!

We are pleased you could take advantage of our ideal location, Richard. Thank you for choosing Sheraton Charlotte Hotel. See you next time!

We are known for our southern hospitality here at Sheraton Charlotte Hotel and glad this enhanced your experience tremendously, Allen. Thank you for your compliments. Be sure to choose us again whenever you are in Charlotte!

Heather, we appreciate your review and enjoyed having you here with your family. Thank you for your compliments regarding our rooms, but we will definitely speak with housekeeping to enhance their attention to detail moving forward. Your honest insights about our amenities help us to improve and we will discuss the rooftop with our Management Team. We hope to welcome you again for an even better getaway!

Receiving your five-stars means a lot to us! Thank you and we hope to see you again soon, Bruce.

What a joy to learn your stay was magnificent from start to finish, Michele. Be sure to choose Sheraton Charlotte Hotel again!

We love that you will be returning to Sheraton Charlotte Hotel in the future, Marcella. Thank you for your terrific feedback, particularly about our team! We all hope to see you again soon!

Edith, it is disappointing to read you were not completely satisfied with your stay. Thank you for taking the time to share your honest feedback as we always look for ways to improve. We would love another chance to win you over when you are back in Charlotte.

We appreciate your feedback and insights on areas you would like to see enhanced. We hope to impress you further in the future.

Kareem, it was a pleasure to serve as your home-away-from-home, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

We’re proud to have earned five stars on your recent visit, thank you! It would be a pleasure to welcome you back, Kevin.

While we appreciate your perfect score, we are disappointed to read about the difficulty you had with our leisure amenities. We will give your concerns immediate attention to ensure your future visits are enjoyable all around. Thank you.

It was a pleasure to have you as our guest, Bradley, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon!

It was a pleasure to serve as your home-away-from-home, Julie, and we thank you for your high marks. We would be delighted to welcome you back just as soon as you can!

Thank you for your feedback. It's wonderful to hear that our team made a positive impression with their warmth and attentiveness. However, it's regrettable that the room condition did not meet your expectations or the standards we strive to uphold. Your comments about cleanliness and maintenance are taken seriously, as they are crucial for ensuring a comfortable and satisfactory guest experience. We hope to have the opportunity to better serve you in the future and provide the high-quality accommodation you expect from our Brand.

Monzell, we are disappointed that your stay was not impressive all around. We hope to learn more details so that we can enhance any future visits. Thank you.

The striking city views are our favorite too! Thank you for sharing your positive experience with us at Sheraton Charlotte Hotel. We look forward to more five-star stys in the future!

Nothing pleases us more than knowing you had a great stay! Thank you and we hope you'll join us for another five-star experience soon, Mauricio.

Your review is rewarding and greatly appreciated, D. We hope to impress you again soon here at Sheraton Charlotte Hotel!

Offering you a comfortably peaceful and affordable stay was a pleasure, Sheree. Thank you for your high praise. Hopefully, you will be choosing Sheraton Charlotte Hotel whenever you are in the area!

Joe, we are sorry your accommodations were not what you anticipated. Unfortunately, when reservations are not made with us we are not aware of the details prior to guest arrival. Therefore, room types are based on availability at check-in. We would love to help you plan any future visits to ensure a seamless experience from beginning to end.

Thank you for your five-star rating, John! We hope to be your preferred property whenever your travels bring you to the area!

We enjoyed learning about your stay and loved learning our dedicated team and spacious accommodations ensured a perfect trip! Whenever you return to Charlotte, we hope you will choose Sheraton Charlotte Hotel. Thank you, Vickie!

Tracey, we are glad you chose Sheraton Charlotte Hotel and that your experience with us was positive! Thank you for sharing your insights on the area and we hope all of the area's updates will be finished soon so you can return and fully enjoy Charlotte!

Nothing beats a 10/10 score from a guest, Cassandra! Thank you and we hope to impress you again soon here at Sheraton Charlotte Hotel!

Shearian, we are honored to receive your perfect score and compliments. Providing our guests with comfort and safety are vital so we are thrilled we succeeded during your stay. Be sure to choose Sheraton Charlotte Hotel whenever you are in the area!

We are thrilled to read we ensured a perfect stay for you here at Sheraton Charlotte Hotel, especially while in town for the game! Your positive feedback is appreciated and we hope your travels bring you back in the future, Ken!

It sounds like we met all of your travel needs during your recent stay, Connie! Thanks for choosing Sheraton Charlotte Hotel. See you next time!

Receiving a five-star rating from a valued guest like you is the highest compliment! Thank you, and we look forward to welcoming you back in the near future, Laura.

We enjoyed having you in town for your concert and are honored you chose Sheraton Charlotte Hotel for your travel needs! Your compliments made our day! We hope to impress you again very soon!

Thank you for being our guest and reviewing your stay, Gerardo. All of us at Sheraton Charlotte Hotel hope for your return in the future!

Madrena, we apologize for the level of service you experience. Please know this is not common and we will address this immediately with our team so it does not occur again. We hope for a second chance to welcome you back and earn those last few stars!

Wow! We are honored to receive such high praise, especially for our team! Thank you, Dale, from all of us at Sheraton Charlotte Hotel. Reivist anytime!

Thank you, Richard, for taking the time to rate your stay. We look forward to providing you with an improved experience during your next visit.

Your five-star rating truly brightens our day! Please visit us again, Kevin.

Thank you for sharing the best parts of your stay as well as any areas in need of attention. We will be working hard to enhance any future visits with you, Renee!

It is a joy to know our southern hospitality and comfortable accommodations ensured a perfect stay for you, Rebekah. We hope you will continue to choose Sheraton Charlotte Hotel whenever you are in the area!

We were sorry to see that your recent visit fell short of your expectations. It is our hope you’ll consider returning in the future so we may provide you with the quality of stay you deserve, Richard.

Reading we secured your return in the future is the highest compliment, Timothy! Thank you for being our guest and sharing your positive experience. See you soon!

The striking city views are our favorite too, Carnesha! Thanks for your compliments and for choosing Sheraton Charlotte Hotel. Be sure to return whenever you are in town for another peaceful and picturesque escape.

Earning five stars from you has made our day, Kimberly! Thank you and it will be our pleasure to welcome you back.

Rick, we are humbled to have earned your perfect score! It was a treat to have you settle in with us and we hope you will join us for another five-star experience soon.

Amber, your kind words made our day. We would love to host you again at Sheraton Charlotte Hotel and hope it can be soon!