Title: Four Points by Sheraton Charlotte - Lake Norman - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Four Points by Sheraton Charlotte - Lake Norman Hotel with free parking, near Birkdale Village ![Exterior](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/2a45f0f9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/d1f2ba78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/76120136.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/544567b8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness facility](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/b27edf12.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the heart of Lake Norman, Four Points by Sheraton offers a convenient base with practical amenities. Enjoy the indoor pool, 24-hour fitness center, and The FOUR restaurant serving breakfast and dinner. In-room WiFi and attentive staff included. 8.0 Very good ## Popular amenities - Breakfast available - Pool - Gym - 24/7 front desk - Parking included - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=664080&PinnedHotelID=664080&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/db45f96b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 King Bed, Non Smoking 8.0 Very good 23 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 2 - 1 King Bed ![Traditional Room, 2 Double Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/387c475c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Double Beds, Non Smoking 8.8 Excellent 25 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 4 - 2 Double Beds ![Suite, 1 King Bed with Sofa bed, Non Smoking](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/6a9728b1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Flat-screen TV](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/31b266e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Double Beds, Non Smoking ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 6 - 2 Double Beds ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/22e4235e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Queen Bed with Sofa bed, Non Smoking 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/ea8120ec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Queen Bed, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Blackout drapes/curtains Premium bedding Rainfall showerhead - Sleeps 2 - 1 Queen Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/db45f96b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom - Sleeps 2 - 1 Queen Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/db45f96b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom - Sleeps 2 - 1 Queen Bed ![Premium bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/1000000/670000/664100/664080/db45f96b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub) ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains Rainfall showerhead Private bathroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![4 indoor pools, seasonal outdoor pool, cabanas (surcharge), sun loungers](https://images.trvl-media.com/lodging/3000000/2740000/2733400/2733328/18390e44.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Great Wolf Lodge Concord Concord - Pool - Kids pool - Waterslide - Restaurant 8.8 Excellent 982 reviews CA $253 CA $285 total includes taxes & fees Dec 7 - Dec 8 [](https://www.expedia.ca/Charlotte-Hotels-Great-Wolf-Lodge-Concord.h2733328.Hotel-Information?chkin=2025-12-7&chkout=2025-12-8&rm1=a2®ionId=178247&destination=Charlotte (and vicinity)&destType=MARKET&latLong=35.22727,-80.84296&searchId=cc5ac83e-9caf-4e52-85b9-52bd98c6f663&top_cur=CAD) Ad ![Sports facility](https://images.trvl-media.com/lodging/2000000/1550000/1545200/1545114/d0834687.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites by Hilton Charlotte Concord Golf Resort & Spa Concord - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Four-Points-By-Sheraton-Charlotte-Lake-Norman.h664080.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Four-Points-By-Sheraton-Charlotte-Lake-Norman.h664080.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.44086%2C-80.87209&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LjuhaCF5feuk7rts_n-em4FPjSU=) 16508 Northcross Drive, Huntersville, NC, 28078 #### What's nearby - Birkdale Village - 9 min walk - 0.8 km - Lake Norman - 4 min drive - 3.4 km - Davidson College - 9 min drive - 10.9 km - Northlake Mall - 9 min drive - 13.4 km - Concord Mills - 17 min drive - 24.6 km #### Getting around - Charlotte Station - 19 min drive - Charlotte-Douglas Intl. Airport (CLT) - 23 min drive #### Restaurants - ‪Chick-fil-A - ‬3 min drive - ‪Circle K - ‬7 min walk - ‪McDonald's - ‬3 min drive - ‪The Cheesecake Factory - ‬17 min walk - ‪Caribou Coffee - ‬11 min walk ## About this property ### Four Points by Sheraton Charlotte - Lake Norman Hotel near Birkdale Village Located close to Joe Gibbs Racing, Four Points by Sheraton Charlotte - Lake Norman provides a grocery/convenience store, laundry facilities, and a 24-hour gym. The on-site restaurant, The FOUR, offers breakfast and dinner. In addition to a business center, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Free self parking - Buffet breakfast (surcharge), a banquet hall, and a 24-hour front desk - A gift shop, ATM/banking services, and 2 meeting rooms - Guest reviews give top marks for the helpful staff Room features All 101 rooms feature comforts such as premium bedding and air conditioning, as well as perks like free WiFi and safes. More amenities include: - Bathrooms with rainfall showers and tubs or showers - Flat-screen TVs with premium channels - Recycling, free infant beds, and coffee/tea makers ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/1000000/290000/280900/280879/1384560e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Lake Norman Huntersville, NC Huntersville - Pool - Breakfast included - Pet-friendly - Parking included 8.6 Excellent 1,049 reviews CA $143 CA $164 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=280879&PinnedHotelID=280879&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, Non Smoking (2 Queen Beds with Sofabed)](https://images.trvl-media.com/lodging/1000000/520000/517400/517372/aff61ba9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Suites near Birkdale Village- Huntersville Huntersville - Pool - Breakfast included - Pet-friendly - 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Pool - Breakfast included - Pet-friendly - Parking included 7.4 Good 1,000 reviews CA $95 CA $109 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=524574&PinnedHotelID=524574&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 9.99 per person - A restaurant ### Restaurants on site - The FOUR ### Things to do - 24-hour gym - Indoor pool ### Family friendly - Grocery/convenience store - In-room crib - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Grocery/convenience store - Laundry facilities ### Guest services - Change of bedsheets (on request) ### Business services - 2 meeting rooms - 2,100 square feet of conference space - Business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Braille/raised signage - Elevator - Grab bar near toilet - Height-adjustable showerhead - Lever door handles - Low-height counter and sink - Low-height door lock - Low-height electrical outlets in bathroom - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible bathroom vanity - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - Banquet hall - Comprehensive recycling policy - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Free crib - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Free bottled water ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Free local calls - Heating (climate-controlled) - Iron/ironing board - Phone - Recycling - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 2 AM Late check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately USD 9.99 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Sleep Inn Lake Norman Sleep Inn Lake Norman Hotel Sleep Inn Lake Norman Hotel Huntersville Sleep Inn Lake Norman Huntersville Huntersville Inn Four Points Sheraton Charlotte Lake Norman Hotel Huntersville Four Points Sheraton Charlotte Lake Norman Hotel Four Points Sheraton Charlotte Lake Norman Huntersville Four Points Sheraton Charlotte Lake Norman Four Points Sheraton Charlott Four Points by Sheraton Charlotte Lake Norman Four Points by Sheraton Charlotte - Lake Norman Hotel Four Points by Sheraton Charlotte - Lake Norman Huntersville ## Frequently asked questions ### Does Four Points by Sheraton Charlotte - Lake Norman have a pool? > Yes, this property has an indoor pool. ### How much does it cost to stay at Four Points by Sheraton Charlotte - Lake Norman? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Four Points by Sheraton Charlotte - Lake Norman on Nov 23, 2025 start from CA $130.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Charlotte-Hotels-Four-Points-By-Sheraton-Charlotte-Lake-Norman.h664080.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Four Points by Sheraton Charlotte - Lake Norman pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Four Points by Sheraton Charlotte - Lake Norman? > Self parking is free at this property. ### What time is check-in at Four Points by Sheraton Charlotte - Lake Norman? > Check-in start time: 3 PM; Check-in end time: 2 AM. Late check-in is available during limited hours. ### What time is check-out at Four Points by Sheraton Charlotte - Lake Norman? > Check-out is at noon. ### Where is Four Points by Sheraton Charlotte - Lake Norman located? > Situated in Huntersville, this hotel is 0.7 mi (1.1 km) from Birkdale Village and 1.8 mi (2.9 km) from Lake Norman. Joe Gibbs Racing and Davidson College are also within 9 mi (15 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Four Points by Sheraton Charlotte - Lake Norman Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 282 8 - Good 166 6 - Okay 104 4 - Poor 47 2 - Terrible 32 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.2/10 Amenities ### 8.2/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ### 10/10 Excellent #### Georgene Sep 12, 2025 Liked: Amenities Pretty ##### Georgene Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Andrea Oct 27, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I got to this property on 10/25 late at night after driving for hours for the receptionist to cancel my room because I wasn’t the “highest member” of Marriott. It was such an inconvenience having to be canceled once I got the the property instead of them calling prior to driving hours! Worse experience with Marriott ##### Andrea Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Tiffany Oct 8, 2025 Liked: Cleanliness, staff & service N/A ##### Tiffany Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Candace Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff, very clean and just an overall nice hotel. ##### Candace Stayed 5 nights in Apr 2025 ### 2/10 Terrible #### JONITA Sep 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms are small. The light in the microwave stayed on the entire time. The AC did not come on until we turned it down to 64 degrees, then we were freezing. They allow people to hang around outside. The elevators don’t work. I could continue, but I’ll stop there. ##### JONITA Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sonja Jul 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved are stay. The bartender was attentive and friendly. The best person on staff there. The sheets and comforter on the bed feel like paper. They need to be a better quality. ##### Sonja Stayed 1 night in Jul 2025 ### 10/10 Excellent #### ryshee Jun 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Really comfort place to stay ##### ryshee Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Darlene Mar 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Izzy was awesome! Thank you for everything! ##### Darlene Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Francis Nov 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities The staff are very kind and clean environment ##### Francis Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### ELAINE Jan 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful! ##### ELAINE Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Nicole Sep 9, 2022 Liked: Staff & service, property conditions & facilities Great stay! Easy and nice spots to eat at or venture off to. ##### Nicole Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Debra Jun 5, 2022 Liked: Staff & service, amenities, property conditions & facilities The staff was friendly and it was a pleasant over night stay ##### Debra Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Dominic Jun 21, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and very clean ##### Dominic Stayed 2 nights in Jun 2022 ### 8/10 Good #### Richard Jun 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Price was fair for the accomodations ##### Richard Stayed 1 night in Jun 2023 ### 4/10 Poor #### Verified traveller Mar 20, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort The wifi was unusable for basic internet use and the fire alarm went off in the middle of the night. ##### Verified traveller Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Verified traveller Jul 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick trip The front desk staff was super friendly and welcoming. ##### Verified traveller Stayed 2 nights in Jun 2023 ### 8/10 Good #### JORGE Nov 27, 2022 Liked: Staff & service, property conditions & facilities Location ##### JORGE Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### ELAINE Apr 14, 2024 Liked: Cleanliness, amenities, property conditions & facilities Great ##### ELAINE Stayed 2 nights in Apr 2024 ### 8/10 Good #### Verified traveller Oct 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Property is clean. Rooms are on the small size but functional and well kept. ##### Verified traveller Stayed 3 nights in Oct 2023 ### 10/10 Excellent #### Scott May 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very clean ##### Scott Stayed 1 night in May 2024 ### 10/10 Excellent #### Justine Aug 14, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The property is very clean and cozy . They have a very inviting lobby and the front desk is so nice and friendly . She was so helpful and kind and made suggestions in the area to visit . It’s close to a lot of restaurants and shopping mall a few miles away . The rooms were clean and the bedding was very comfortable . They also have a breakfast in the mornings . It was a very pleasant stay . ##### Justine Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Peter Oct 30, 2022 Liked: Staff & service, amenities, property conditions & facilities It was all good ##### Peter Stayed 1 night in Oct 2022 ### 2/10 Terrible #### Grace Aug 18, 2025 Liked: Cleanliness Disliked: Staff & service What a bad experience! Made a reservation through Expedia.com. At check in, I told the rep that I had a reservation and was checking in. I was told about the $50 hold for incidentals and was asked to swipe my card. Something told me to check my online bank card. I had a Expedia charge, a hotel charge and an incidental charge on hold. When I asked the front desk why I being charge again for the one room hotel night, she said she did not realize I was charged by Expedia and that I had to wait for a manager to correct it in the morning. I was told several times that I had to pay $9.99 for breakfast although my Expedia package included breakfast. Arrived for breakfast at 9:10. All food trays were empty and there only a 1/2 cup of coffee to be pulled. After waiting several minutes, I knocked on the staff/kitchen door asking were they going to be refilling the trays. The one person kitchen staff was jumping loops to get all the trays refilled. Meanwhile, I went to the front desk asking for coffee. The front desk staff jumped loops to make coffee for the front desk area and the dining area because both containers were empty. Frustration got the best of me because the wait was long and even when the trays of food was filled, by time I got to them, the trays were empty again because there was one table with a family of about 10 people that grabbed all the food. They were greedy and inconsiderate. I complained to the front desk staff and ask the kitchen staff to make more food again. ##### Grace Stayed 1 night in Aug 2025 ### 8/10 Good #### RICHARD May 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was friendly.. room was good.. bathroom was a bit dated toilet seat loose. I had to check out early due to an early flight and no one was at desk for check out.. they should have a T.V check out for situations like this. ##### RICHARD Stayed 2 nights in May 2024 ### 4/10 Poor #### Clark Mar 5, 2023 Disliked: Property conditions & facilities Pillows were worthless. Hotel may be (currently) branded a Sheraton, but that’s simply lipstick on a pig. ##### Clark Stayed 2 nights in Mar 2023 ## Expedia's Latest Trends ### Hotels > [Pet-friendly Hotels in Cuba](https://www.expedia.ca/Destinations-In-Cuba-Pet-Friendly-Hotel.0-0-d44-tPetfriendlyHotel.Hotel-Filter-Destinations) > > [Wedgewood Hotel & Spa](https://www.expedia.ca/Vancouver-Hotels-Wedgewood-Hotel-Spa-Relais-Chateaux.h6476.Hotel-Information) > > [Hotels in Slovenia](https://www.expedia.ca/Destinations-In-Slovenia.d11413.Hotel-Destinations) > > [All Inclusive Resorts and Hotels in Curaçao](https://www.expedia.ca/Destinations-In-Curacao-All-Inclusive-Hotel.0-0-d6143269-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Cheap Hotels in Thunder Bay](https://www.expedia.ca/Thunder-Bay-Hotels-Cheap-Hotels.0-0-d4054-tCheapHotels.Travel-Guide-Filter-Hotels) > > [London Marriott Hotel Marble Arch](https://www.expedia.ca/London-Hotels-London-Marriott-Hotel-Marble-Arch.h2208.Hotel-Information) > > [All Inclusive Resorts and Hotels in Varadero](https://www.expedia.ca/Varadero-Hotels-All-Inclusive-Hotel.0-0-d3735-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Tower Inn and Suites](https://www.expedia.ca/Quesnel-Hotels-Tower-Inn-And-Suites.h881262.Hotel-Information) > > [All Inclusive Resorts and Hotels in Hawaii](https://www.expedia.ca/Destinations-In-Hawaii-All-Inclusive-Hotel.0-0-d213-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Chesley](https://www.expedia.ca/Chesley-Hotels.d6138994.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Florida](https://www.expedia.ca/Destinations-In-Florida-All-Inclusive-Hotel.0-0-d211-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Becancour](https://www.expedia.ca/Becancour-Hotels.d181004.Travel-Guide-Hotels) > > [5 Star Hotels in Costa Mujeres](https://www.expedia.ca/5Star-Costa-Mujeres-Hotels.s50-0-d553248633894641323.Travel-Guide-Filter-Hotels) > > [Beaches Turks & Caicos - ALL INCLUSIVE](https://www.expedia.ca/Providenciales-Hotels-Beaches-Turks-Caicos-ALL-INCLUSIVE.h197859.Hotel-Information) > > [Hotels near CFB Borden Military Museum](https://www.expedia.ca/CFB-Borden-Military-Museum-Hotels.0-l6226539-0.Travel-Guide-Filter-Hotels) ### Flights > [Flights from New York (JFK) to Orlando (MCO)](https://www.expedia.ca/lp/flights/jfk/mco/new-york-to-orlando) > > [Flights from Sudbury (YSB) to Ottawa (YOW)](https://www.expedia.ca/lp/flights/ysb/yow/sudbury-to-ottawa) > > [Flights from Toronto (YYZ) to Santo Domingo (SDQ)](https://www.expedia.ca/lp/flights/yyz/sdq/toronto-to-santo-domingo) > > [Flights from Guangzhou (CAN) to Calgary (YYC)](https://www.expedia.ca/lp/flights/can/yyc/guangzhou-to-calgary) > > [Flights from Kelowna (YLW) to Smithers (YYD)](https://www.expedia.ca/lp/flights/ylw/yyd/kelowna-to-smithers) > > [Flights from Manila (MNL) to Virac (VRC)](https://www.expedia.ca/lp/flights/mnl/vrc/manila-to-virac) > > [Flights from Mumbai (BOM) to Chennai (MAA)](https://www.expedia.ca/lp/flights/bom/maa/mumbai-to-chennai) > > [Flights from Terrace (YXT) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yxt/yvr/terrace-to-vancouver) > > [Flights from Calgary](https://www.expedia.ca/lp/flights/178245/flights-from-calgary) > > [Flights from Dieppe (YQM) to Atlanta (ATL)](https://www.expedia.ca/lp/flights/yqm/atl/moncton-to-atlanta) ### Activities > [Things to do in Picton](https://www.expedia.ca/Things-To-Do-In-Picton.d9370.Travel-Guide-Activities) ### Packages > [Riviera Maya Vacations](https://www.expedia.ca/Riviera-Maya.d602901.Destination-Travel-Guides) > > [Hampden Park](https://www.expedia.ca/Hampden-Park-Glasgow.d6081477.Vacation-Attraction)