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Reviews of Fairfield Inn by Marriott Northlake

2.5 out of 5
Fairfield Inn by Marriott Northlake
9230 Harris Corners Pkwy, Charlotte, NC

Reviews

8.2

Very good

Rating 10 - Excellent. 366 out of 821 reviews" "
Rating 8 - Good. 251 out of 821 reviews" "
Rating 6 - Okay. 104 out of 821 reviews" "
Rating 4 - Poor. 58 out of 821 reviews" "
Rating 2 - Terrible. 42 out of 821 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Vincent

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
There were hairs in the sink, shower and bathroom. They should spend more time cleaning before guests.
Stayed 1 night in Apr 2024

10/10 Excellent

Keri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some issues checking in due to computer and staffing problem but it got worked out and our stay was pleasant. Good water pressure and comfortable and clean room.
Stayed 1 night in Apr 2024

10/10 Excellent

THOMAS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet room with decent hot breakfast. Nice area to walk around.
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2024

4/10 Poor

Aunyee

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is extremely rundown. The room was clean. The sink stopped up when you turned the water on. There was a chair that was ripped in my room. The hotel just needs a complete remodel. The staff was friendly and attentive. The laundry room and machines were disgusting. I have never stayed at any Marriott property like this. They should truly be ashamed.
Stayed 2 nights in Mar 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Luc

Stayed 1 night in Mar 2024

10/10 Excellent

Maureen M.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Near great shopping mall and restaurants.
Stayed 1 night in Mar 2024

6/10 Okay

Dayna

Liked: Staff & service
very basic and starting to get run down. old elevator. sufficient if not spending a lot of time in your room.
Stayed 2 nights in Mar 2024

8/10 Good

Michele

Stayed 1 night in Feb 2024

10/10 Excellent

Keisha, Jamestown

Stayed 1 night in Feb 2024

4/10 Poor

Egipcia

Stayed 3 nights in Jan 2024

10/10 Excellent

Kym

Liked: Cleanliness, staff & service, amenities
The staff is PHENOMENAL!!! Could the property use a lift and updating? Absolutely! But it fit the bill for a last minute trip and again, the staff was WONDERFUL! Breakfast was really good as well. If you need a clean, affordable place to stay, this is it.
Stayed 1 night in Jan 2024

8/10 Good

Caitlin

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Allen

Stayed 1 night in Jan 2024

10/10 Excellent

George

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Luciana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ashley at the front desk was welcoming, friendly, and helpful. Her service was over and above. We will return because of Ashley
Stayed 1 night in Dec 2023

10/10 Excellent

Phillip

Travelled with family
The rooms were above our expectations and the friendly manager helped make the whole check in a very welcoming experience. The breakfast was also a definite plus for our stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Dianne

Travelled with family
Liked: Amenities
Clean and very comfortable room and facilities. Great breakfast and coffee was delicious.
Stayed 1 night in Nov 2023

8/10 Good

Sampath

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Kimberly

Travelled with family
Liked: Staff & service
It was very noisy and I did not get very good sleep at all
Stayed 1 night in Nov 2023

8/10 Good

Edna

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
One night stay travelling back to Canada . Was clean place, and to me that’s a good thing.
Stayed 1 night in Nov 2023

10/10 Excellent

ANTWAIN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice people
Stayed 1 night in Oct 2023

2/10 Terrible

Pattache

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No lock doors
This property is very old and outdated the door to my room did not lock room #129 So I didn’t sleep well overall this was a horrible experience
Stayed 1 night in Oct 2023

4/10 Poor

Robert

Disliked: Property conditions & facilities
The room was not clean. Also, we needed to switch room because the bathroom was not working.
Stayed 1 night in Oct 2023

10/10 Excellent

Juliette

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

Lori

This was actually the worst Marriott property I’ve ever stayed at. It seemed like more of a motel. The carpet was filthy and ragged in the elevators. The decor was dated etc.
Stayed 1 night in Oct 2023

8/10 Good

david

Stayed 3 nights in Oct 2023

10/10 Excellent

deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Good food, comfortable clean
Stayed 1 night in Oct 2023

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Harvie

Stayed 1 night in Oct 2023

10/10 Excellent

Barbara, Richardton Said

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel friendly staff home away from home
Stayed 4 nights in Aug 2023

8/10 Good

lang

Stayed 2 nights in Apr 2023

10/10 Excellent

Latonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom could use a fresh coat of paint but everything else was great.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
My last is when the bugs came out smh
It was a roaches in my room
Stayed 5 nights in Sep 2023

6/10 Okay

Matthew

Stayed 2 nights in Sep 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Fast and easy check in
Stayed 1 night in Sep 2023

10/10 Excellent

Donald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Sep 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool spot to stay.
Stayed 1 night in Sep 2023

8/10 Good

Judy, Jacksonville

Stayed 3 nights in Sep 2023

2/10 Terrible

Sandra

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Horribly
My stay was not what I thought it was going to be. I rented a room with a sitting area and there was none. The bathroom tub was dirty. Water was linking on bathroom floor. Pillow cases and towels was dirty. Will not be staying there any more. And tried to switch credit cards and nobody at the front desk will let me.
Stayed 5 nights in Sep 2023

10/10 Excellent

Twana

Stayed 1 night in Aug 2023

10/10 Excellent

Randy

Stayed 1 night in Aug 2023

10/10 Excellent

Clayton

Travelled with family
Liked: Amenities
Save a lot of $$ compared to downtown. We attended concert at Spectrum Center. Very convenient. Staff friendly. Quiet.
Stayed 1 night in Aug 2023

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay. Allowed us to check in a bit early which was helpful and appreciated. No complaints
Stayed 1 night in Aug 2023

8/10 Good

Beth

Travelled with family
Liked: Cleanliness, amenities
Bathroom only
Stayed 1 night in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gina was very nice and accommodating!
Stayed 3 nights in Jul 2023

10/10 Excellent

lisa

Stayed 1 night in Jul 2023