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Overview of Embassy Suites Hotel Charlotte

Photo gallery

Featured Image
Indoor pool
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
1 bedroom, hypo-allergenic bedding, down comforters, in-room safe
42-inch LCD TV with satellite channels, pay movies, MP3 dock

Embassy Suites Hotel Charlotte

3.5 out of 5

4.1/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationYork Road Community Park2 min drive
    Popular LocationCharlotte Regional Farmers Market3 min drive
    Popular LocationRenaissance Park4 min drive
    AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)9 min drive

Choose dates to view prices

Room, 1 King Bed, Non Smoking

4.5/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Accessible, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

4.7/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking, Corner

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 2 Bedrooms, Non Smoking

  • 1100 sq ft
  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Non Smoking

4.3/5 guest room rating
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

4.5/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

King, Premium Suite, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Non Smoking

4.2/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking (Conference)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Conference)

4.2/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Parlor)

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Queen Beds, Non Smoking

4.3/5 guest room rating
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

4.3/5 guest room rating
  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

5/5 guest room rating
  • 300 sq ft
  • Sleeps 6
  • 2 Queen Beds

About this area

Charlotte

Located in Charlotte, Embassy Suites Hotel Charlotte is near the airport and near a metro station. NASCAR Hall of Fame and Fillmore Charlotte are cultural highlights, and travelers looking to shop may want to visit SouthPark Mall. Looking to enjoy an event or a game? See what's going on at Bank of America Stadium or Spectrum Center. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • York Road Community Park - 2 min drive
  • United States Citizenship and Immigration Services office - 3 min drive
  • Charlotte Regional Farmers Market - 3 min drive
  • Billy Graham Library - 3 min drive
  • Renaissance Park - 4 min drive

Getting around

  • Woodlawn Station - 1 min drive
  • Charlotte Station - 10 min drive
  • Charlotte-Douglas International Airport (CLT) - 9 min drive

Restaurants

  • IHOP — 8 min walk
  • Azteca Mexican Restaurant — 9 min walk
  • Carolina Prime Restaurant And Steakhouse — 12 min walk
  • McKoy's Smokehouse and Saloon — 14 min walk
  • Skyland Family Restaurant — 17 min walk

About this property

Embassy Suites Hotel Charlotte

3.5-star hotel near Billy Graham Library
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. Free on-the-go breakfast is provided, as well as free self parking, a free airport shuttle, and a free manager's reception. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas. All 274 rooms provide conveniences like sofa beds and living rooms, plus MP3 docks and LCD TVs with satellite channels. Other amenities available to guests include WiFi, wired Internet, and refrigerators.
Embassy Suites Hotel Charlotte offers 274 accommodations with MP3 docking stations and safes. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters. 42-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Charlotte hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request
  • Free area shuttle up to 3 mi

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–9:00 AM
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Dry cleaning service
  • Free area shuttle
  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (13000 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • MP3 dock
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate living room
  • Separate sitting area

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

    A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Charlotte
Embassy Suites Hotel Charlotte
Embassy Suites Charlotte
Embassy Suites Hotel Charlotte Hotel
Embassy Suites Hotel Charlotte Charlotte
Embassy Suites Hotel Charlotte Hotel Charlotte

Frequently asked questions

Can I cancel my reservation for free at Embassy Suites Hotel Charlotte and receive a full refund?
Yes, Embassy Suites Hotel Charlotte offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites Hotel Charlotte cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Embassy Suites Hotel Charlotte?
As of Apr 16, 2021, prices found for a 1-night stay for 2 adults at Embassy Suites Hotel Charlotte on Apr 18, 2021 start from CA $152, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Embassy Suites Hotel Charlotte have a pool?
Yes, this property has an indoor pool.
Is Embassy Suites Hotel Charlotte pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Embassy Suites Hotel Charlotte?
Self parking is free at this property.
What time is check-in at Embassy Suites Hotel Charlotte?
Check-in is from 3 PM - midnight. Late check-in is available during limited hours.
What time is check-out at Embassy Suites Hotel Charlotte?
Check-out is at noon.
Does Embassy Suites Hotel Charlotte provide a shuttle to the airport?
Yes, there's a free airport shuttle that runs on request.
Where is Embassy Suites Hotel Charlotte located?
Situated near the airport, this hotel is 1.4 mi (2.2 km) from Billy Graham Library and 2 mi (3.2 km) from Renaissance Park. Charlotte Convention Center and Bank of America Stadium are also within 6 mi (10 km). Woodlawn Station is 25 minutes by foot and Scaleybark Station is 25 minutes.

Overall score and ratings

4.1

Very good

Rating 5 - Excellent. 526 out of 973 reviews
5 - Excellent 54%
Rating 4 - Good. 226 out of 973 reviews
4 - Good 23%
Rating 3 - Okay. 105 out of 973 reviews
3 - Okay 11%
Rating 2 - Poor. 59 out of 973 reviews
2 - Poor 6%
Rating 1 - Terrible. 57 out of 973 reviews
1 - Terrible 6%

4.3/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was overall good
Stayed 3 nights in Apr 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was immaculate i loved it, i believe i would have had a better if the bar wasnt short staffed and the pool was open but i understand because of covid.. What can you do but other than that it was a great stay
Stayed 1 night in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the front desk at check in to the housekeeping services to the dining services and the bar attendant. Everyone and Everything was very pleasing, and very accommodating to me. I couldn't have asked for better. It is in a very good location as well. Accessible to everything you could want or need. I will be coming back again soon. A special thanks to Daniel for excellent service at the bar.
Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

2/5 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff was very POLITE! Room needs to be more CLEAN!! Room service was unavailable and the bar didn’t open until 6pm! It’s a NO for me with thus property!
Stayed 1 night in Mar 2021

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