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Reviews of Drury Inn & Suites Charlotte University Place

3 out of 5
Drury Inn & Suites Charlotte University Place
415 West W.T. Harris Blvd, Charlotte, NC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 686 out of 1001 reviews" "
Rating 8 - Good. 213 out of 1001 reviews" "
Rating 6 - Okay. 44 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Heather

Travelled with family
Liked: Staff & service, amenities
So, I love staying at Drury Inns & Suites. However, this one was not as nice as the ones I have stayed at in the past. The hotel sign on the outside was only half lit, not a big deal, but added to the parking lot being quite dark and feeling slightly unsafe, the reception area is tight and small, no real foyer or grand area to greet you, staff very friendly and gave us some welcome treats, elevator walls were smudgy and dirty. Pool area was clean and well kept. Rooms are on the small side and there is not a safe. One small widow, so felt dark and small. Then there was an orange lounge chair that had seen better days. The arms wore to a nubby black fabric, the seat of the chair just as worn and black with age and dirt. The beds were clean, crisp and comfortable..that was a plus. I just wish that dirty chair was not right by my bed. I would recommend they just throw the old lounge chairs out. It makes the whole room feel older and worn. So, construction noise was happening by 8pm each morning as the hotel was under renovation.. so rise and shine! The breakfast had a nice variety and plenty to choose from...a very nice hot breakfast! And the evening kickback was enough food to call it a dinner! The staff were super nice and helpful. So service, beds, pool and location to the university were good...but things overall could have been better! And the rooms were good for sleeping, but not bright and cheery or place you want to hang out in long.
Stayed 3 nights in Mar 2024

10/10 Excellent

Heather

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Janell , Claudette , Novellet and Dee they are so awesome they make my stay safe and comfortable . It’s my second time there and I enjoyed it again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here over the past weekend and all the kids had fun. We had a great night everybody was friendly and the free snacks and drinks were such a wonderful perk.
Stayed 1 night in Mar 2024

2/10 Terrible

melanie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Construction going on, so pounding and drilling begins at 8 am. Got switched to a different room, due to dirty sheets made on bed.
Stayed 1 night in Feb 2024

10/10 Excellent

Adrienne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding customer service. They were remodeling during our stay and went above and beyond to accommodate us.
Stayed 1 night in Feb 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Joy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly and knowledgeable. Hotel was clean, beds were comfortable. Hotel has many great amenities, I will be staying here again when I visit the area. I would highly recommend this hotel to anyone.
Stayed 1 night in Feb 2024

8/10 Good

Kryslynn

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and the staff was very friendly and polite.
Stayed 2 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suites are great plenty of room.
Stayed 1 night in Feb 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a really good breakfast and dinner. Free with the room. We enjoyed our stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Kevin

Stayed 1 night in Jan 2024

10/10 Excellent

ray

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful stay at the Drury.
Stayed 2 nights in Dec 2023

10/10 Excellent

Teryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my brief stay here. The pool doesn't open until 10 AM which is a real bummer. I was really looking forward to a quick swim and soak in the hot tub after my early morning workout, but since the pool doesn't open until 10, I did not get to enjoy that perk.
Stayed 1 night in Jan 2024

10/10 Excellent

Brandi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff great management very courteous. Attentive to our need, will stay again definitely.
Stayed 1 night in Jan 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Boris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be treated like family not an inconvenience
Easy to get to, close to stores and restaurants. What this hotel excels at is amenities and customer service. Nice hot breakfast buffet, dinner and beverages included with your room. The staff are amazing and friendly. All of them. They are what made this a great stay. Kudos to management, happy employees make great employees and it's clear they like their jobs and it passes to the guests.
Stayed 1 night in Jan 2024

10/10 Excellent

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Jan 2024

10/10 Excellent

karen, Leland

Liked: Cleanliness, staff & service, property conditions & facilities
the entire experience was delightful and way more than we expected. thank you
Stayed 1 night in Jan 2024

10/10 Excellent

MacDonald

Stayed 1 night in Jan 2024

10/10 Excellent

lishele

Stayed 1 night in Dec 2023

10/10 Excellent

FELICIA, Raleigh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff. Looking forward to staying again.

10/10 Excellent

Jonathan

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, courteous and Professional service And a Great Staff.

10/10 Excellent

Oleksandr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

j

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Nancy G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most everything was great. Nice place to stay. Only negative was the shower. Stream not enough for my thick hair and conditioner hard to get out of container. All else terrific
Stayed 1 night in Dec 2023

10/10 Excellent

Medardo

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was perfect for a quiet date night with the wife. ONLY thing iw asnt a huge fan of was the bed. it was fun and VERY springy/bouncy but I had trouble sleeping. comfortable but not very sleepable.
Stayed 1 night in Dec 2023

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Latara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Travelled with family
Liked: Amenities
Hotel is clean
Stayed 1 night in Dec 2023

10/10 Excellent

KC

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside was clean and there was plenty of parking. The lobby, elevator and hallways were very clean. Our room was clean as well.
Stayed 1 night in Dec 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Staff is amazing. Hotel is fine, but the staff makes up for it. Nothing wrong with hotel it is just average. Perfect for the price
Stayed 2 nights in Nov 2023

8/10 Good

Ali

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Convenient area, and well care of guests!
Stayed 1 night in Nov 2023

10/10 Excellent

KANO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy staying here. They offer hot breakfasts and a kick back with meals and free drinks on your first night stay. I will always prefer to stay here anytime i can. LOVE IT!!
Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location was excellent for our group. the breakfast was very good with lots of options
Stayed 1 night in Nov 2023

6/10 Okay

alexander

Travelled with family
Facility decor is dated.
Stayed 1 night in Nov 2023

10/10 Excellent

Hollis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Room comfort
Disliked: Cleanliness
The fire alarm was tripped at 4am causing everyone to evacuate and pure chaos. I fell once due to the large flashing lights and disorientation it was just an awful experience due to that
Stayed 2 nights in Nov 2023

10/10 Excellent

Tracy

Stayed 2 nights in Nov 2023

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Stuart

Liked: Property conditions & facilities
Nice stay, nice room and met all our needs. The breakfast was very nice.
Stayed 1 night in Nov 2023

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Excellent staff
Stayed 2 nights in Nov 2023

10/10 Excellent

Carol

Stayed 3 nights in Nov 2023

10/10 Excellent

Ronald

Stayed 3 nights in Nov 2023

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a great place to stay when visiting my daughter at UNCC. It is close to campus and restaurants. The rooms are comfortable and quiet.
Stayed 2 nights in Oct 2023

10/10 Excellent

VALERIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023