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Reviews of Country Inn & Suites by Radisson, Concord (Kannapolis), NC

3 out of 5
Country Inn & Suites by Radisson, Concord (Kannapolis), NC
580 Dickens Place NE, (Exit 60 off I-85), Concord, NC

Reviews

7.8

Good

Rating 10 - Excellent. 421 out of 1015 reviews" "
Rating 8 - Good. 293 out of 1015 reviews" "
Rating 6 - Okay. 131 out of 1015 reviews" "
Rating 4 - Poor. 79 out of 1015 reviews" "
Rating 2 - Terrible. 91 out of 1015 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jernee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in a great location
Stayed 1 night in Mar 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean great staff
Stayed 1 night in Mar 2024

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From reservation to check in to check out- everything was easy!
Stayed 2 nights in Mar 2024

8/10 Good

BRUCE

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very Clean
Stayed 2 nights in Mar 2024

6/10 Okay

Nakita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable beds, friendly staff, good breakfast
Stayed 1 night in Mar 2024

8/10 Good

Danielle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great. The lady working checkin was super friendly. Only complaint is that the couch cushions in our suite were extremely thin making the couch not very comfortable to sit on.
Stayed 2 nights in Mar 2024
Response from Jordyn G on Mar 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Douglas

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Jordyn G on Mar 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Raul

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EVERYTHING WAS JUST BEAUTIFUL......
Stayed 2 nights in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kevin O, Dunn

Liked: Cleanliness, staff & service, property conditions & facilities
A very clean facility
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Stevie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. It was clean annd safe. I could walk anywhere or drive 10 mins to anywhere i want
Stayed 2 nights in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and staff attentive. Comfortable and plenty of room. Pool and hot tub great.
Stayed 2 nights in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Todd

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool and hot tub. Our biggest problem was with our key cards for all three rooms were problematic.
Stayed 2 nights in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Nathan

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean, bed was comfortable, and staff were friendly.
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excellent

Jim and Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great. Unlike Super 8 Motel, Laurel, Mississippi, confirmation number: 87511EE016144 , was not clean nor acceptable and a request for REFUND has been made via email. Please review that March 5th, 2024 booking..
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Okay

Yun

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Ashley

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Inexpensive stay. Close to the freeway. Decent breakfast
Stayed 1 night in Mar 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Maurice

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed the location of the property. I also love to set up the property with the swimming pool that was in use. The exercise room was great and the staff was very personable and wonderful. I was able to find my way around pretty easily, there were so many wonderful attractions in that area that we stayed busy.
Stayed 4 nights in Feb 2024
Response from Jordyn G on Mar 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Kelly Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Lakita S.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Ashley

Stayed 1 night in Feb 2024
Response from Jordyn G on Mar 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Country Inn & Suites by Radisson, Concord (Kannapolis), NC. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Good

Desiree

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Good for a quick stay.
Stayed 1 night in Feb 2024

8/10 Good

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We needed a place to rest for the night, this was it, clean, quiet, and close to the interstate. We recharged and enjoyed our stay. Nice property
Stayed 1 night in Feb 2024

8/10 Good

Timique Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place.
Stayed 1 night in Feb 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Liked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Staff & service
Room smells musty, it stinks
Stayed 1 night in Feb 2024

10/10 Excellent

Danny

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just slept
Stayed 1 night in Feb 2024

10/10 Excellent

Zeneria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Celexceia

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

4/10 Poor

Kristie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
THE WAS A USED DIRTY WASHCLOTH IN MY SHOWER! My husband and I pulled the curtain open and there was a crusty dry washcloth draped over the curtain rod. COMPLETELY disgusting. We got a room with 2 queen beds and one set of sheets was stained. The toilet paper wasn’t neatly on the roll so that was off putting, and there was hair on the floor in the bathroom. Definitely seemed like it wasn’t clean and will not be going back.
Stayed 1 night in Jan 2024

8/10 Good

Tracey

Liked: Staff & service, property conditions & facilities
A few hiccups when we arrived but maintenance was on it immediately.
Stayed 2 nights in Jan 2024

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue I have with this hotel is it is dated, items in the room is at least 5 years old.
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and friendly staff
Stayed 1 night in Jan 2024

4/10 Poor

Timothy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was out dated, facility needed new carpet, dining area needs to be updated, and cleaning. Had to kill a roach and in our room. Went to the front desk said they would give my family a credit and told us to reach out to Expedia. When Expedia reached out to the hotel they denied the credit.
Stayed 1 night in Jan 2024

4/10 Poor

christine

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
It didn’t even have a microwave, pool was like ice and the pool and hot tub broke out everyone’s skin that was with me
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Patricia

Stayed 1 night in Jan 2024

10/10 Excellent

Amber, Glen Burnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

8/10 Good

mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean room quiet at night. Pool could have been a bit warmer, and the hot tub was a little dirty but otherwise good overall.
Stayed 1 night in Dec 2023

8/10 Good

DAVID

Travelled with partner
Liked: Amenities
Efficient staff. Good hot breakfast. Spavious room and bath.
Stayed 1 night in Dec 2023

8/10 Good

Elaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean and the area was quiet. The receptionist at checkout was very pleasant. The housekeeping staff was amazing. It is a very quaint Inn with a very earthly appeal.

10/10 Excellent

Roiri

Stayed 2 nights in Dec 2023

4/10 Poor

Jerry

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All staff I dealt with was amazing except the young boy Ryan that works mornings. Never seems to want to work or interact with you when you are talking to him and is rude. Messed up my payment and over heard he did the same for another guest. Management is amazing and on top of things to get stuff fixed. Hotel is clean and nicely kept up and in a good area. Only negative is the young boy that works the front desk.
Stayed 11 nights in Dec 2023