Title: SureStay by Best Western Charlotte Matthews - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=8654&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay by Best Western Charlotte Matthews Travelers enjoy East Forest's natural surroundings while maintaining fitness routines at the 24-hour gym and staying connected with in-room WiFi ## Photo gallery for SureStay by Best Western Charlotte Matthews ![Reception - SureStay by Best Western Charlotte Matthews (Charlotte)](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/e974239e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest - SureStay by Best Western Charlotte Matthews (Charlotte)](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/ef03036b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds, Refrigerator & Microwave - SureStay by Best Western Charlotte Matthews (Charlotte)](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/809e5ab1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest - SureStay by Best Western Charlotte Matthews (Charlotte)](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/cfc5ddff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - SureStay by Best Western Charlotte Matthews (Charlotte)](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/311f102f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Independence Inn Charlotte/Matthews Hotel in East Forest offers a free breakfast buffet, dry cleaning services, a 24-hour gym, in-room WiFi, and helpful multilingual staff. Guests also benefit from luggage storage. ## Reviews 7.4 Good ## Popular amenities - Parking included - Free WiFi - Air conditioning - Gym - Business services ## Room options ### Check availability for these dates Tonight [Dec. 27 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 28 - Dec. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/536d3928.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Deep soaking bathtub Designer toiletries Private bathroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/f1ac8fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Deep soaking bathtub Designer toiletries Private bathroom - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave ![Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/29aaf867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Deep soaking bathtub Designer toiletries Private bathroom - Sleeps 4 - 2 Double Beds ### View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub) ![In-room safe, desk, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/f1ac8fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Blackout drapes/curtains Deep soaking bathtub Designer toiletries Private bathroom - Sleeps 2 - 1 King Bed ## You may also like Ad ![2 indoor pools, seasonal outdoor pool](https://images.trvl-media.com/lodging/1000000/10000/3100/3063/05233836.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sonesta Charlotte Lower South End Executive Park - Pool - Pet friendly - Free WiFi - Restaurant 8.2 Very good 1,445 reviews CA $127 CA $147 total includes taxes & fees Jan 19 - Jan 20, 2026 [](https://www.expedia.ca/Charlotte-Hotels-Sonesta-Charlotte-Executive-Park.h3063.Hotel-Information?chkin=2026-1-19&chkout=2026-1-20&rm1=a2®ionId=178247&destination=Charlotte (and vicinity)&destType=MARKET&latLong=35.22727,-80.84296&searchId=44ea5445-83a4-4e5f-8ea1-f7086c451a4d&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/530000/523100/523054/04d7bbc5.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Gastonia, NC Gastonia - Pet friendly - Parking included - Free WiFi - Air conditioning 7.6 Good 756 reviews CA $89 CA $100 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Charlotte-Hotels-Motel-6-Gastonia.h523054.Hotel-Information?chkin=2026-1-4&chkout=2026-1-5&rm1=a2®ionId=178247&destination=Charlotte (and vicinity)&destType=MARKET&latLong=35.22727,-80.84296&searchId=44ea5445-83a4-4e5f-8ea1-f7086c451a4d&top_cur=CAD) Ad ![Reception](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/900000/891000/890940/84591307_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Wingate by Wyndham Charlotte Airport I-85/I-485 Charlotte - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Best-Western-Plus-CharlotteMatthews-Hotel.h8654.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Best-Western-Plus-CharlotteMatthews-Hotel.h8654.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.14684%2C-80.72623&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A_mBDjQxRVq2zy3u3_pfPoDLeF4=) 2501 Sardis Road N, Charlotte, NC, 28227-7724 #### What's nearby - Cinemark Bistro Charlotte \- 3 min drive \- 2.4 km - McAlpine Creek Greenway \- 3 min drive \- 3.4 km - Spectrum Center \- 15 min drive \- 18.3 km - Charlotte Convention Center \- 16 min drive \- 19.0 km - Bank of America Stadium \- 16 min drive \- 19.6 km #### Getting around - Charlotte Station - 18 min drive - Charlotte-Douglas Intl. Airport (CLT) - 28 min drive #### Restaurants - ‪Custom Home Pubs - ‬2 min drive - ‪Cook-Out - ‬16 min walk - ‪Taco Bell - ‬14 min walk - ‪PDQ - ‬15 min walk - ‪Krispy Kreme - ‬19 min walk ## About this property ### SureStay by Best Western Charlotte Matthews Hotel near Bojangles' Coliseum Located close to Ovens Auditorium and SouthPark Mall, SureStay by Best Western Charlotte Matthews provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. Other perks include: - Free self parking - Express check-out, a vending machine, and ATM/banking services - A 24-hour front desk, a vegetable garden, and an elevator - Guest reviews speak highly of the helpful staff Room features All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with designer toiletries and deep soaking tubs - LCD TVs with premium channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/50000/43400/43327/bf119107.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Matthews - Charlotte Matthews - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,083 reviews CA $103 CA $118 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=43327&PinnedHotelID=43327&HadPinnedHotel=true®ionId=-1&adults=2) ![Pool](https://images.trvl-media.com/lodging/1000000/90000/84600/84517/09925cd0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Matthews - Charlotte Matthews - Breakfast included - Pet friendly - Parking included - Free WiFi 7.6 Good 934 reviews CA $97 CA $112 total includes taxes & fees Jan 3 - 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Pool - Breakfast included - Parking included - Free WiFi 7.8 Good 1,001 reviews CA $106 CA $122 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=794800&PinnedHotelID=794800&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/41100/41082/354ad3f7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Charlotte Airport Uptown Executive Park - Pool - Breakfast included - Free airport shuttle - Parking included 6.4 663 reviews CA $93 CA $111 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=41082&PinnedHotelID=41082&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/50000/41100/41086/c3c5e828.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Country Inn & Suites by Radisson, Charlotte I-85 Airport, NC Charlotte - Pool - Breakfast included - Free airport shuttle - Parking included 6.8 1,063 reviews CA $99 CA $114 total includes taxes & fees Jan 20 - Jan 21, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=41086&PinnedHotelID=41086&HadPinnedHotel=true®ionId=-1&adults=2) ![Desk, laptop workspace, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/70000/60800/60713/9bb1a64d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Plus Pineville-Charlotte South Pineville - Pool - Breakfast included - Parking included - Free WiFi 7.6 Good 1,000 reviews CA $91 CA $105 total includes taxes & fees Dec 29 - Dec 30 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-29&endDate=2025-12-30&selected=60713&PinnedHotelID=60713&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Limited onsite self parking - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - Business center - Computer station ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in stairways - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 100% renewable energy - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Charlotte Best Western Charlotte Matthews Best Western Charlotte Matthews Hotel Best Western Matthews Best Western Plus Charlotte Best Western Plus Charlotte/Matthews Best Western Plus Charlotte/Matthews Charlotte Best Western Plus Charlotte/Matthews Hotel Best Western Plus Charlotte/Matthews Hotel Charlotte Charlotte Best Western Charlotte/Matthews Hotel Best Western Plus Charlotte/Matthews Hotel The Independence Inn Charlotte/Matthews Hotel Hotel The Independence Inn Charlotte/Matthews Hotel Charlotte The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte ## Frequently asked questions ### Is SureStay by Best Western Charlotte Matthews pet-friendly? ### How much does it cost to stay at SureStay by Best Western Charlotte Matthews? ### How much is parking? ### What time is check-in at SureStay by Best Western Charlotte Matthews? ### What time is check-out at SureStay by Best Western Charlotte Matthews? ### Where is SureStay by Best Western Charlotte Matthews located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## SureStay by Best Western Charlotte Matthews Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.0 Cleanliness ### 6.6 Amenities ### 8.2 Staff & service ### 6.8 Eco-friendliness ### 6.6 Property conditions & facilities 10 - Excellent 139 8 - Good 63 6 - Okay 59 4 - Poor 38 2 - Terrible 44 ## Reviews ### 8/10 Good #### Gary Oct 31, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff nowing were there are for directions ##### Gary Stayed 1 night in Oct 2025 ### 4/10 Poor #### Debessai Sep 30, 2025 Disliked: Cleanliness, amenities Good location, but it’s a hotel with old rooms, old furniture, and old bathroom. ##### Debessai Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Andy Dec 2, 2025 Disliked: Amenities Specifically ask for handicap access room when I made advanced reservation. Did not get one when I arrived. Indifferent staff. Probably won't stay there again. ##### Andy Stayed 2 nights in Nov 2025 ### 2/10 Terrible #### Roger Dec 5, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The beds felt like i had moved in with the Flintstones. Felt like i was laying on bedrock. One bed supposed to be soft and one firm, but both are like sleeping on the floor. It took forever to get my deposit back. I wont be staying there anymore, advise you not too. ##### Roger Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Linda Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great spot for Boston! Great location, friendly staff, excellent rooms ##### Linda Stayed 1 night in May 2025 ### 10/10 Excellent #### Jaime May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay!! ##### Jaime Stayed 3 nights in Apr 2025 ### 8/10 Good #### Terra Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Had a comfortable stay ##### Terra Stayed 1 night in May 2025 ### 10/10 Excellent #### Christopher May 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is the best place to stay ☺️ ##### Christopher Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Christopher May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place and good food ##### Christopher Stayed 2 nights in May 2025 ### 10/10 Excellent #### Michelle Apr 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Would stay again Customer service was top notch, great location and comfortable stay ##### Michelle Stayed 1 night in Mar 2025 ### 6/10 Okay #### Amiee Dec 2, 2025 Disliked: Cleanliness Property and stay was okay. I understand they were under construction in some areas of the Hotel. But when I entered my Hotel room. I kept hearing a beep as if I was in the Hospital. After looking and looking, I found an additional smoke alarm under the mattress along with items you would use for narcotic use. I called the front desk to explain what had happened and what I had found. I then took it downstairs and no one seemed bothered about the situation. No apology, no change of room recommendation or credit. My son and I ended up sleeping on the floor as we did not feel safe to sleep on the bed. ##### Amiee Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Alicia D Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Highly recommend this property for staying ##### Alicia D Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Alexis May 19, 2025 Liked: Cleanliness, staff & service, amenities We enjoy our stay and it was nice and really liked that chillies was right next door. ##### Alexis Stayed 2 nights in May 2025 ### 10/10 Excellent #### Karen Jun 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was friendly and helpful. ##### Karen Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Keshon May 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Check in went very smoothly, staff very nice and friendly ##### Keshon Stayed 1 night in May 2025 ### 2/10 Terrible #### Mallory Nov 4, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Good lord DO NOT STAY HERE. Our bath tub was full of mold and the hotel smelled like weed and cigarettes. Our tub would not drain so I tried to switch the room, got switched to a room that was DIRTY. The bed was not made and it looked like someone was staying there. They did not have another room so I got a refund. Never ever again. ##### Mallory Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Kenneth Mar 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great price, awesome staff at checking in. ##### Kenneth Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Marcelino Oct 1, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities First the building was being renovated. They had all the old beds and trash thrown in the back of the building on the floor. The Spanish staff that work there asked me every day that they saw me if I was a guest there mind you they didn’t ask any other guest. ##### Marcelino Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Christopher Jun 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities IT has great food also and the people who work there are very nice and helpful when you ask for something ##### Christopher Stayed 2 nights in May 2025 ### 10/10 Excellent #### Alphonzo May 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean, friendly and close to everything ##### Alphonzo Stayed 2 nights in May 2025 ### 6/10 Okay #### Jenna May 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good stay It was a good stay. ##### Jenna Stayed 1 night in May 2025 ### 10/10 Excellent #### Ella Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was very nice as well as the workers I love staying there ##### Ella Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Jesus Ernesto Sep 10, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### DO NOT STAY HERE A/C did not work , very dirty carpets, smells like weed EVERYWHERE! ##### Jesus Ernesto Stayed 2 nights in Sep 2025 ### 2/10 Terrible #### Ricky Sep 25, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel is not the one pictured in the app! It’s under construction! None of that information was shared with me prior to the reservation! Additionally, they required a 100.00 deposit! ##### Ricky Stayed 2 nights in Sep 2025 ### 8/10 Good #### mafatta May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was welcoming and friendly. ##### mafatta Stayed 2 nights in May 2025 ## Expedia's Latest Trends ### Hotels > [All Inclusive Resorts and Hotels in Dominican Republic](https://www.expedia.ca/Destinations-In-Dominican-Republic-All-Inclusive-Hotel.0-0-d50-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Aurora](https://www.expedia.ca/Aurora-Hotels.d5946.Travel-Guide-Hotels) > > [The Omni Grove Park Inn & Spa](https://www.expedia.ca/Asheville-Hotels-The-Omni-Grove-Park-Inn.h438107.Hotel-Information) > > [Beaches Negril Resort - ALL INCLUSIVE](https://www.expedia.ca/Negril-Hotels-Beaches-Negril-Resort-ALL-INCLUSIVE.h606140.Hotel-Information) > > [Hotels in Pemberton](https://www.expedia.ca/Pemberton-Hotels.d6035104.Travel-Guide-Hotels) > > [Cottages The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Cottages.d6129678-aaCottages.Travel-Guide-Accommodation) > > [The Westin Charlotte](https://www.expedia.ca/Charlotte-Hotels-The-Westin-Charlotte.h899229.Hotel-Information) > > [Drury Inn & Suites Charlotte Northlake](https://www.expedia.ca/Charlotte-Hotels-Drury-Inn-Suites-Charlotte-Northlake.h2097104.Hotel-Information) > > [Hotel Figueroa, an Unbound Collection by Hyatt](https://www.expedia.ca/Los-Angeles-Hotels-Hotel-Figueroa.h8805682.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information) > > [Sheraton Charlotte Hotel](https://www.expedia.ca/Charlotte-Hotels-Sheraton-Charlotte-Hotel.h11574.Hotel-Information) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Calgary (YYC) to Paro (PBH)](https://www.expedia.ca/lp/flights/yyc/pbh/calgary-to-paro-intl-airport) > > [Flights from Vancouver (YVR) to Monterrey (MTY)](https://www.expedia.ca/lp/flights/yvr/mty/vancouver-to-monterrey) > > [Flights from Daytona Beach (DAB) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dab/yyz/daytona-beach-to-toronto) > > [Flights from Vancouver (YVR) to Philadelphia (PHL)](https://www.expedia.ca/lp/flights/yvr/phl/vancouver-to-philadelphia) > > [flights from st johns intl airport](https://www.expedia.ca/lp/airports/yyt/flights-from-st-johns-intl-airport) > > [Flights from Montreal (YUL) to Rhodes (RHO)](https://www.expedia.ca/lp/flights/yul/rho/montreal-to-rhodes) > > [Flights from Toronto (YYZ) to Alcoa (TYS)](https://www.expedia.ca/lp/flights/yyz/tys/toronto-to-knoxville) ### Cars ### Activities ### Packages ### Vacation Rentals > [Ixtapa - Zihuatanejo Vacation Rentals](https://www.expedia.ca/Ixtapa-Zihuatanejo-Vacation-Rentals.d602954.Travel-Guide-VacationRentals)