Title: SureStay by Best Western Charlotte Matthews - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # SureStay by Best Western Charlotte Matthews Hotel with free breakfast, in the vicinity of Bojangles' Coliseum ![Reception](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/e974239e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/cfc5ddff.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/311f102f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Point of interest](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/ef03036b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, 2 Double Beds, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/809e5ab1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Independence Inn Charlotte/Matthews Hotel in East Forest offers a free breakfast buffet, dry cleaning services, a 24-hour gym, in-room WiFi, and helpful multilingual staff. Guests also benefit from luggage storage. 7.4 Good ## Popular amenities - - Gym - Housekeeping - 24/7 front desk - Laundry - Air conditioning ## Room options ### Check availability for these dates Tonight [Nov. 6 - Nov. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=8654&PinnedHotelID=8654&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/536d3928.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Designer toiletries - Sleeps 4 - 1 King Bed ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/f1ac8fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Designer toiletries - Sleeps 2 - 1 King Bed ![Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/29aaf867.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Designer toiletries - Sleeps 4 - 2 Double Beds ![1 bedroom, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/1000000/10000/8700/8654/f1ac8fc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Bathtub) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Separate bedroom Blackout drapes/curtains Shower/tub combination Designer toiletries - Sleeps 2 - 1 King Bed ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/23000000/22420000/22415000/22414906/d0e33098.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Residence Inn Charlotte City Center Uptown Charlotte - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Best-Western-Plus-CharlotteMatthews-Hotel.h8654.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharlotte-Hotels-Best-Western-Plus-CharlotteMatthews-Hotel.h8654.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.14684%2C-80.72623&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A_mBDjQxRVq2zy3u3_pfPoDLeF4=) 2501 Sardis Road N, Charlotte, NC, 28227-7724 #### What's nearby - Bojangles' Coliseum - 11 min drive - 12.3 km - Ovens Auditorium - 11 min drive - 12.3 km - Spectrum Center - 16 min drive - 18.0 km - SouthPark Mall - 16 min drive - 13.4 km - Bank of America Stadium - 17 min drive - 19.3 km #### Getting around - Charlotte Station - 18 min drive - Charlotte-Douglas Intl. Airport (CLT) - 28 min drive #### Restaurants - ‪Custom Home Pubs - ‬2 min drive - ‪Cook-Out - ‬16 min walk - ‪Taco Bell - ‬14 min walk - ‪New Zealand Cafe - ‬18 min walk - ‪Krispy Kreme - ‬19 min walk ## About this property ### SureStay by Best Western Charlotte Matthews Hotel near Bojangles' Coliseum Located close to Ovens Auditorium and SouthPark Mall, SureStay by Best Western Charlotte Matthews provides a free breakfast buffet, dry cleaning/laundry services, and a 24-hour gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. Other perks include: - Free self parking - Express check-out, ATM/banking services, and a 24-hour front desk - A TV in the lobby, multilingual staff, and a front-desk safe - Guest reviews speak highly of the helpful staff Room features All 93 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property. Extra amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with designer toiletries and deep soaking tubs - LCD TVs with premium channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Standard Room, 2 Queen Beds, Non Smoking](https://images.trvl-media.com/lodging/1000000/50000/43400/43327/bf119107.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Matthews - Charlotte Matthews - Pool - Breakfast included - Parking included - Free WiFi 8.2 Very good 1,049 reviews CA $111 CA $128 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=43327&PinnedHotelID=43327&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/20000/15700/15632/w1021h682x0y0-5680c37d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Garden Charlotte Airport Southeast Executive Park - Breakfast included - Parking included - 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Charlotte - Matthews Matthews - Breakfast included - Pet-friendly - Parking included - Free WiFi 7.4 Good 408 reviews CA $108 CA $124 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=24267911&PinnedHotelID=24267911&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/120000/116600/116555/e298538b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Microtel Inn by Wyndham Matthews/Charlotte Matthews - Breakfast included - Parking included - Free WiFi - Air conditioning 6.0 1,001 reviews CA $84 CA $97 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=116555&PinnedHotelID=116555&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free buffet breakfast available daily 6:00 AM to 9:00 AM ### Things to do - 24-hour gym - TV in common areas ### Family friendly - In-room microwave - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Change of bedsheets (on request) - Change of towels on request - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Turndown service ### Business services - Business center - Computer station ### Outdoors - Vegetable garden ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in stairways - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - 100% renewable energy - 3 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Deep soaking bathtub - Designer toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - LCD TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Express check-out available ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for USD 10.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: USD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses a grey water recycling system Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Best Western Charlotte Best Western Charlotte Matthews Best Western Charlotte Matthews Hotel Best Western Matthews Best Western Plus Charlotte Best Western Plus Charlotte/Matthews Best Western Plus Charlotte/Matthews Charlotte Best Western Plus Charlotte/Matthews Hotel Best Western Plus Charlotte/Matthews Hotel Charlotte Charlotte Best Western Charlotte/Matthews Hotel Best Western Plus Charlotte/Matthews Hotel The Independence Inn Charlotte/Matthews Hotel Hotel The Independence Inn Charlotte/Matthews Hotel Charlotte The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte ## Frequently asked questions ### Is SureStay by Best Western Charlotte Matthews pet-friendly? > No, only service animals are welcome at the property. ### How much does it cost to stay at SureStay by Best Western Charlotte Matthews? > As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at SureStay by Best Western Charlotte Matthews on Nov 16, 2025 start from CA $114.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Charlotte-Hotels-Best-Western-Plus-CharlotteMatthews-Hotel.h8654.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at SureStay by Best Western Charlotte Matthews? > Self parking is free at this property. ### What time is check-in at SureStay by Best Western Charlotte Matthews? > Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at SureStay by Best Western Charlotte Matthews? > Check-out is at 11 AM. Late check-out is available for a fee (subject to availability). ### Where is SureStay by Best Western Charlotte Matthews located? > Located in East Forest, this hotel is within 9 mi (15 km) of Bojangles' Coliseum, Ovens Auditorium, and SouthPark Mall. Spectrum Center and Queen City Quarter are also within 12 mi (20 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## SureStay by Best Western Charlotte Matthews Reviews 7.4 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 135 8 - Good 63 6 - Okay 57 4 - Poor 38 2 - Terrible 42 ### 7.2/10 Cleanliness ### 8.2/10 Staff & service ### 6.8/10 Amenities ### 6.6/10 Property conditions & facilities ### 6.8/10 Eco-friendliness ### 4/10 Poor #### Debessai Sep 30, 2025 Disliked: Cleanliness, amenities Good location, but it’s a hotel with old rooms, old furniture, and old bathroom. ##### Debessai Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Jaime May 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent stay!! ##### Jaime Stayed 3 nights in Apr 2025 ### 2/10 Terrible #### Mallory Nov 4, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Good lord DO NOT STAY HERE. Our bath tub was full of mold and the hotel smelled like weed and cigarettes. Our tub would not drain so I tried to switch the room, got switched to a room that was DIRTY. The bed was not made and it looked like someone was staying there. They did not have another room so I got a refund. Never ever again. ##### Mallory Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Alicia D Mar 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Highly recommend this property for staying ##### Alicia D Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Roberta Oct 5, 2025 Liked: Staff & service The bathroom needs a lot of work. The toilet rocked every time I sat down, the tub wasn't clean enough to take a bath in, and the wallpaper was peeling. I had to clean around the sink before we used it. The shower faucets needed some manipulation to turn on and off. We could hear the music playing in the lobby all night, but it wasn't loud enough to keep me awake. The staff was good and the breakfast was great. ##### Roberta Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Christopher Jun 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities IT has great food also and the people who work there are very nice and helpful when you ask for something ##### Christopher Stayed 2 nights in May 2025 ### 10/10 Excellent #### Kenneth Mar 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great price, awesome staff at checking in. ##### Kenneth Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Melanie Nov 3, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I should've paid closer attention to the reviews of this hotel before booking my stay because it was truly so dirty and old. I do not recommend anyone stay at this hotel. I asked to have my room changed initially because the original room smelled like cigarettes and was in terrible condition, but the second room was exactly the same, not to mention the mold in the bathroom. It felt dirty, full of germs, and I just could not imagine myself sleeping or even showering in a room with those conditions. I left the moment I saw my room and quickly booked myself a different hotel. ##### Melanie Stayed 2 nights in Nov 2025 ### 8/10 Good #### mafatta May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was welcoming and friendly. ##### mafatta Stayed 2 nights in May 2025 ### 10/10 Excellent #### Ella Apr 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was very nice as well as the workers I love staying there ##### Ella Stayed 1 night in Mar 2025 ### 2/10 Terrible #### Yolanda Oct 24, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Although the property is in the process of being upgraded, the room felt grimy and several items were damaged. I book a room with queen beds but they only had full beds. There was lots of noise in the hallway and the elevator felt as if it were going to crash. It showed it was inspected May 2025, but it seemed that repair was warranted. The stair were on the outside of the building with no keyed entry so anyone could walk in onto the floors and if you wanted to take the stairs rather than the elevator you walked outside. ##### Yolanda Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Christopher Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Food is really good and the staff is very friendly and TVs have app ##### Christopher Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Britton Oct 11, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I was very disappointed with this hotel. Within five minutes of checking in, I found a roach on the wall behind a picture frame. The room was not clean, and the ceiling had signs of a leak that was never properly fixed. The overall appearance was old, dirty, and unappealing. It felt nasty, and I didn’t feel comfortable staying there, so I left shortly after arriving. The only positive part of my experience was that the man at the front desk was very nice and professional. I would not recommend this hotel. ##### Britton Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jerome Mar 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy parking and very near to variety of restaurants and grocery stores. ##### Jerome Stayed 3 nights in Feb 2025 ### 8/10 Good #### Jessica Apr 27, 2025 Liked: Cleanliness, staff & service Perfectly fine for a single night stay on a budget. ##### Jessica Stayed 1 night in Apr 2025 ### 10/10 Excellent #### jacques Feb 28, 2025 Liked: Amenities The room was clean, and the staff was very attentive. ##### jacques Stayed 1 night in Feb 2025 ### 8/10 Good #### Raja Apr 28, 2025 Liked: Cleanliness, staff & service For a one night stay here in Matthew, this works. Rooms are spacious, well equiped and everything works fine. ##### Raja Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Albert May 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Custer service is amaizing. The staff is great the area is safe the house keepers work extremely hard to give people a comfortable stay. The front desk people work fast to process people there rooms . And everything is extremely clean. ##### Albert Stayed 1 night in May 2025 ### 8/10 Good #### Sierra Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room. ##### Sierra Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### John Feb 15, 2025 Liked: Property conditions & facilities staff was great ##### John Stayed 1 night in Jan 2025 ### 8/10 Good #### KELLY Apr 7, 2025 Liked: Amenities The property was in a good location, close to many attractions. There was plenty of well lit parking. The rooms were clean and appeared to be well maintained. Overall for the price I was very happy. ##### KELLY Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Andrew Jun 10, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Charge fees for service animals and claim they are allowed. Rude front desk. Horrible dirty rooms. ##### Andrew Stayed 1 night in May 2025 ### 2/10 Terrible #### Paige Oct 27, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities I'm truly shocked they can advertise this property as 3 Stars. The exterior of the hotel is completely unbranded and bathed in an uninviting blue/grey color. The lobby was a nice surprise, but that was the extent of anything nice here. Our room had an odor to it, overlooked the dumpster, the walls were completely ruined, and the bathroom was quite dirty with hair and mildew on the shower wall. The smoke detector was chirping when we walked in, so we called maintenance who informed us he hopes nothing breaks in the hotel because he uses YouTube to fix everything. When I took a shower, the water went ice cold four times (assuming it was somehow connected to the toilet in a neighboring room), and the shower leaked through the bedsheet of a curtain and soaked the bathroom floor, including the clothes I had laid out to wear. The maintenance manager was quite nice (despite not being qualified for the position), but the property manager offered no response to our concerns. I am not a diva and wouldn't have complained about these items if the property was advertised correctly as a 1 or 2 Star hotel. But I cannot fathom how this can legally be listed as 3 Stars. ##### Paige Stayed 2 nights in Oct 2025 ### 8/10 Good #### Trisha Mar 9, 2025 Liked: Amenities It was nice but a bit off the main road. I might have missed it if I wasn't in an Uber. ##### Trisha Stayed 4 nights in Feb 2025 ### 6/10 Okay #### Julie Jun 1, 2025 Disliked: Cleanliness, property conditions & facilities The bathroom had mildew and soap scum in the tub. ##### Julie Stayed 1 night in May 2025 ## Expedia's Latest Trends ### Hotels > [Omni Charlotte Hotel](https://www.expedia.ca/Charlotte-Hotels-Omni-Charlotte-Hotel.h6961.Hotel-Information) > > [All Inclusive Resorts and Hotels in Dominican Republic](https://www.expedia.ca/Destinations-In-Dominican-Republic-All-Inclusive-Hotel.0-0-d50-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in Aurora](https://www.expedia.ca/Aurora-Hotels.d5946.Travel-Guide-Hotels) > > [The Omni Grove Park Inn & Spa](https://www.expedia.ca/Asheville-Hotels-The-Omni-Grove-Park-Inn.h438107.Hotel-Information) > > [Beaches Negril Resort - ALL INCLUSIVE](https://www.expedia.ca/Negril-Hotels-Beaches-Negril-Resort-ALL-INCLUSIVE.h606140.Hotel-Information) > > [Hotels in Pemberton](https://www.expedia.ca/Pemberton-Hotels.d6035104.Travel-Guide-Hotels) > > [Cottages The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Cottages.d6129678-aaCottages.Travel-Guide-Accommodation) > > [The Westin Charlotte](https://www.expedia.ca/Charlotte-Hotels-The-Westin-Charlotte.h899229.Hotel-Information) > > [Drury Inn & Suites Charlotte Northlake](https://www.expedia.ca/Charlotte-Hotels-Drury-Inn-Suites-Charlotte-Northlake.h2097104.Hotel-Information) > > [Hotel Figueroa, an Unbound Collection by Hyatt](https://www.expedia.ca/Los-Angeles-Hotels-Hotel-Figueroa.h8805682.Hotel-Information) > > [Hotels in Vancouver](https://www.expedia.ca/Vancouver-Hotels.d178315.Travel-Guide-Hotels) > > [Pueblo Bonito Emerald Bay Resort & Spa - All Inclusive](https://www.expedia.ca/Mazatlan-Hotels-Pueblo-Bonito-Emerald-Bay-Resort-Spa-All-Inclusive.h843081.Hotel-Information) > > [Sheraton Charlotte Hotel](https://www.expedia.ca/Charlotte-Hotels-Sheraton-Charlotte-Hotel.h11574.Hotel-Information) > > [Hotels in Calgary](https://www.expedia.ca/Calgary-Hotels.d178245.Travel-Guide-Hotels) ### Flights > [Flights from Calgary (YYC) to New York (JFK)](https://www.expedia.ca/lp/flights/yyc/jfk/calgary-to-new-york) > > [Flights from Toronto (YYZ) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyz/yvr/toronto-to-vancouver) > > [Flights from Calgary (YYC) to Paro (PBH)](https://www.expedia.ca/lp/flights/yyc/pbh/calgary-to-paro-intl-airport) > > [Flights from Vancouver (YVR) to Monterrey (MTY)](https://www.expedia.ca/lp/flights/yvr/mty/vancouver-to-monterrey) > > [Flights from Daytona Beach (DAB) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/dab/yyz/daytona-beach-to-toronto) > > [Flights from Vancouver (YVR) to Philadelphia (PHL)](https://www.expedia.ca/lp/flights/yvr/phl/vancouver-to-philadelphia) > > [flights from st johns intl airport](https://www.expedia.ca/lp/airports/yyt/flights-from-st-johns-intl-airport) > > [Flights from Montreal (YUL) to Rhodes (RHO)](https://www.expedia.ca/lp/flights/yul/rho/montreal-to-rhodes) > > [Flights from Toronto (YYZ) to Alcoa (TYS)](https://www.expedia.ca/lp/flights/yyz/tys/toronto-to-knoxville) ### Cars > [Car rentals in Moncton](https://www.expedia.ca/Car-Rentals-In-Greater-Moncton-Intl.d6033704.Car-Rental-Guide) ### Activities > [Things to do in Portland](https://www.expedia.ca/Things-To-Do-In-Portland.d181420.Travel-Guide-Activities) ### Packages > [St. Lawrence Market](https://www.expedia.ca/St-Lawrence-Market-Downtown-Toronto.d503140.Vacation-Attraction) ### Vacation Rentals > [Bali Vacation Rentals](https://www.expedia.ca/Destinations-In-Bali.d602651.Vacation-Rental-Destinations) > > [Ixtapa - Zihuatanejo Vacation Rentals](https://www.expedia.ca/Ixtapa-Zihuatanejo-Vacation-Rentals.d602954.Travel-Guide-VacationRentals)