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Reviews

4.4 / 5Excellent
1,530 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Charlevoix Casino
    3 min walk
  • Popular Location
    Charlevoix Museum
    18 min walk
  • Popular Location
    Fairmont Le Manoir Richelieu Golf Club
    8 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Room, 2 Double Beds, Non Smoking (Fairmont Room)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 Queen Bed, Non Smoking (Fairmont Room)

    Room Amenities

    • Sleeps 2
    More details
  • Room, 2 Double Beds, Non Smoking, River View (Fairmont St. Laurent)

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Room, 1 Queen Bed, Non Smoking, River View (Fairmont St. Laurent)

    Room Amenities

    • River view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking, River View (Fairmont St. Laurent)

    Room Amenities

    • River view
    • Sleeps 2
    More details
  • Room, 1 King Bed, Non Smoking (Fairmont)

    Room Amenities

    • Sleeps 2
    More details
  • Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room, Multiple Beds, Non Smoking

    Room Amenities

    • Sleeps 6
    More details
  • Suite, 1 King Bed, River View

    Room Amenities

    • River view
    • Sleeps 5
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 5
    More details
  • Deluxe Room, 2 Double Beds, River View

    Room Amenities

    • River view
    • Sleeps 6
    More details
  • Deluxe Room, 1 King Bed with Sofa bed, Non Smoking, River View

    Room Amenities

    • River view
    • Sleeps 4
    More details
  • Deluxe Room, 1 King Bed, Non Smoking, River View (Deluxe View Jacuzzi)

    Room Amenities

    • River view
    • Sleeps 2
    More details

About this area

La Malbaie

Located in La Malbaie, Fairmont Le Manoir Richelieu is in the entertainment district and on a river. Charlevoix Museum and Charlevoix Maritime Museum are cultural highlights, and some of the area's activities can be experienced at Murray Bay Golf Club and Mont Grand-Fonds Ski Resort. Travelling with kids? Consider Observatoire astronomique de Charlevoix and Fromagerie St-Fidele.

Popular Location

What's nearby

  • Charlevoix Casino - 3 min walk
  • Charlevoix Museum - 18 min walk
  • Murray Bay Golf Club - 4 min drive
  • Fairmont Le Manoir Richelieu Golf Club - 8 min drive
  • Gardens of Cap a l'Aigle - 13 min drive

Getting around

  • Quebec, QC (YQB-Jean Lesage Intl.) - 127 min drive

Restaurants

  • Where to eat
  • Le Saint-Laurent – Serves brunch and dinner daily. Reservations required. Kids' menu available.
  • Bellerive – Serves breakfast and lunch daily.
  • Le Point Cardinal – Golf course view restaurant. Serves breakfast and lunch on selected days.
  • La Brise Lobby Bar – Serves lunch and dinner daily.

About this property

Fairmont Le Manoir Richelieu

4.5-star, family-friendly resort, walk to Charlevoix Casino
4 restaurants, a full-service spa and a golf course are available at this smoke-free resort. Free WiFi in public areas and free self parking are also provided. Additionally, a casino, an indoor pool and an outdoor pool are on-site. All 405 rooms offer free WiFi and free wired Internet, plus pillowtop beds and flat-screen TVs. Guests will also find minibars, room service (during limited hours) and coffee/tea makers.
Fairmont Le Manoir Richelieu offers 405 forms of air-conditioned accommodation with minibars and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Key Eco-Rating Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
  • The property is a member of Historic Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free nearby parking
Valet parking: CAD 29 per day
Electric car charging station
Return airport shuttle (surcharge)

Food and drink

Full breakfast available for a fee daily: CAD 16-50 per person
4 restaurants and 1 coffee shop/cafe
2 bars/lounges and 1 poolside bar
Room service available

Things to do

24-hour fitness centre
27 holes of golf
2 outdoor tennis courts
Basketball
Bike hire
Full-service spa
Golf driving range
Hiking/biking trails
Ice skating
Indoor pool
Mini golf
Outdoor pool
Sauna
Sledging
Snowmobiling
Snowshoeing
Hot tub
Tennis
Volleyball

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
Free cots/infant beds
Free rollaway/extra beds
Indoor pool
Laundry facilities
Mini golf
Outdoor pool

Conveniences

ATM/banking services
Ballroom
Banquet hall
Lift
Free newspapers in reception
Gift shop/newsstand
Reception hall

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Golf lessons
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English
French

Business services

Business centre
Computer station
Conference space

Outdoors

Garden

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage - swedish
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible path of travel

More

20 casino gaming tables
825 casino slot machines
Casino
Casino VIP room
Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Air conditioning
Free cots/infant beds
Free rollaway beds
Hypo-allergenic bedding
Pillow-top mattress

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower/bathtub combination

Entertainment

TV/satellite channels
flat-screen TV
pay films

Food and drink

Coffee/tea maker
Minibar

More

Connecting rooms available
Desk
Iron/ironing board
Phone
Recycling

Policies

Check-in

Check-in between 4 PM - 3:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Pets

  • Pets are allowed for an extra charge of CAD 50 per accommodation, per day.
  • Dogs and cats only
  • 2 per room

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Property payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between CAD 16 and CAD 50 per person (approximately)
  • Valet parking fee: CAD 29 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per day
  • Refrigerator fee: CAD 25 per day
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Fairmont Manoir Richelieu Resort La Malbaie
  • Fairmont Manoir Richelieu Resort
  • Fairmont Manoir Richelieu La Malbaie
  • Fairmont Manoir Richelieu
  • Fairmont Manoir Richelieu Mal
4.4

Excellent

5 - Excellent
907
4 - Good
442
3 - Okay
110
2 - Mediocre
56
1 - Poor
15
4.7
Cleanliness
4.5
Service and Staff
4.4
Amenities
4.5
Property condition

4/5 Good

  • Liked: Cleanliness, property conditions & facilities
  • Disliked: Amenities

The pool and the casino area as well as the restaurant offer

Stayed 2 nights in Feb. 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service, amenities, property conditions & facilities

We were really disappointed with the overall service at the Fairmont. Here's a few examples we had in our 4 nights stay: - When I asked front desk for ice in my room I was told the ice machine was near the door "XXX" so I can get it myself - Concierge is very hard to talk to.. we tried 4 times between 8am and 19pm and only found her 1 time. The rest of the time we got told she was gone or not there at the moment. - Valet staff is useless and keep talking with each others.. never open the door for you at least say Hi - We wanted to skate outside the hotel but since it snow the day before, nobody cleaned the ice. - Restaurant in the hotel is overpriced and food is at best "okay" - We bough water and soft drinks to bring them in our room and when checking out we were told by the front desk staff "Not to empty the frig next time we come here ... " I wonder what would happen if I do it again? We didn't feel like the staff cared at all about us, we know this Fairmont is financed by public fund and you can tell. The managers did a terrible job training employees on how to treat customers.

Stayed 3 nights in Jan. 2020

3/5

  • Liked: Staff & service
  • Disliked: Amenities

not to the level of our expectations for the Fairmont properties. Minimal amenities offered as well.

Stayed 2 nights in Jan. 2020

3/5

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The manoir and the service peoples were what we expected. The restaurant was not what we use to have from the manoir. The fact that there is no more gastronomic meal with the class that goes with it was a great deception for us so much that we had meal in another place the next day. At 300.00$ for a meal I expecte to have more than what I got.

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

I loved the location, the pool is great, Casino is great. The beds were too hard (but really hard, have a hard time recovering for that with my back...)

Stayed 1 night in Nov. 2019

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