Title: Holiday Inn Express Charleston-Kanawha City by IHG - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Charleston-Kanawha City by IHG Suburban hotel with free breakfast and a fitness center ![Restaurant](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/564dd791.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/w6223h4153x7y0-8ddbf0fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/ba85d605.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Room amenity](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/3ba14470.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/3f06c3ba.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located near Cabin Creek Quilts, Holiday Inn Express Charleston-Kanawha City offers a practical base for visitors. Guests enjoy continental breakfast, a fitness center, indoor pool, and complimentary WiFi and newspapers. 7.8 Good ## Popular amenities - - Pool - Pet-friendly - Gym - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=694365&PinnedHotelID=694365&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 10 of 10 rooms ![Room amenity](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/9b335378.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds, Accessible (Roll-In Shower) 9.2 Wonderful 5 reviews ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 6 - 2 Queen Beds ![Room amenity](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/9b335378.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible (Roll-In Shower) ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 4 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/9b335378.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 3 reviews ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 4 - 1 King Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/9b335378.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 2 - 1 Twin Bed ![Room amenity](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/9b335378.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed, Accessible, Non Smoking (Communications) ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 4 - 1 King Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/w6223h4153x7y0-8ddbf0fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds 8.8 Excellent 5 reviews ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 4 - 2 Queen Beds ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/d8ace4fd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 2 - 1 King Bed ### Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub) ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 4 - 2 Queen Beds ### Suite, 1 King Bed, Accessible, Non Smoking 8.8 Excellent 3 reviews ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 2 - 1 King Bed ![Desk, laptop workspace, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/1000000/700000/694400/694365/w6223h4153x7y0-8ddbf0fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Queen Beds, Accessible, Non Smoking ### Highlights Separate sitting area Air conditioning Refrigerator Flat-screen TV Hair dryer Private bathroom Microwave Coffee/tea maker - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Meeting facility](https://images.trvl-media.com/lodging/1000000/80000/74600/74585/a6271267.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Embassy Suites Charleston Downtown Charleston - Pool - Breakfast included - Pet-friendly - Free WiFi 8.4 Very good 1,235 reviews CA $168 CA $190 total includes taxes & fees Nov 30 - 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Pool - Breakfast included - Parking included - Free WiFi 8.8 Excellent 450 reviews CA $145 CA $163 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Charleston-Hotels-Holiday-Inn-Express-Winfield.h327889.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6057101&destination=Charleston (and vicinity)&destType=MARKET&latLong=38.349991,-81.634979&searchId=8c49f334-22ca-4a51-9a3c-5023b20e5e25&top_cur=CAD) Ad ![Property entrance](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/430000/426500/426455/dfb9ad89_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Sonesta ES Suites Charleston Charleston - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 1,000 reviews CA $155 CA $176 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Charleston-Hotels-Sonesta-ES-Suites-Charleston.h426455.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=6057101&destination=Charleston (and vicinity)&destType=MARKET&latLong=38.349991,-81.634979&searchId=8c49f334-22ca-4a51-9a3c-5023b20e5e25&top_cur=CAD) Ad ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/2000000/1050000/1040800/1040701/6dfeaff2.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Motel 6 Cross Lanes, WV - 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Pool - Free airport shuttle - Pet-friendly - Parking included 8.6 Excellent 1,001 reviews CA $147 CA $166 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Charleston-Hotels-Holiday-Inn-Hotel-Suites-Charleston-West.h19760.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6057101&destination=Charleston (and vicinity)&destType=MARKET&latLong=38.349991,-81.634979&searchId=8c49f334-22ca-4a51-9a3c-5023b20e5e25&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/111000000/110410000/110404000/110403975/ac7e2d10.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Studio 6 Suites Hurricane, Wv Hurricane - Pet-friendly - Parking included - Free WiFi - Air conditioning 7.0 Good 9 reviews CA $143 CA $162 total includes taxes & fees Nov 10 - Nov 11 [](https://www.expedia.ca/Charleston-Hotels-Studio-6-Suites-Hurricane.h110403975.Hotel-Information?chkin=2025-11-10&chkout=2025-11-11&rm1=a2®ionId=6057101&destination=Charleston (and vicinity)&destType=MARKET&latLong=38.349991,-81.634979&searchId=8c49f334-22ca-4a51-9a3c-5023b20e5e25&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharleston-Hotels-Holiday-Inn-Express-Charleston-Kanawha-City.h694365.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharleston-Hotels-Holiday-Inn-Express-Charleston-Kanawha-City.h694365.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C38.30529%2C-81.56591&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=lDBXkXNDWubTvcei0a1o9RbpRck=) 107 Alex Ln, Charleston, WV, 25304 #### What's nearby - West Virginia State Museum - 5 min drive - 7.3 km - West Virginia State Capitol Building - 6 min drive - 7.3 km - University of Charleston - 7 min drive - 6.9 km - Charleston Town Center - 7 min drive - 10.7 km - Charleston Coliseum & Convention Center - 7 min drive - 10.7 km #### Getting around - Charleston Station - 14 min drive - Charleston, WV (CRW-Yeager) - 13 min drive #### Restaurants - ‪China Buffet - ‬16 min walk - ‪Little Caesars Pizza - ‬18 min walk - ‪Cracker Barrel - ‬16 min walk - ‪McDonald's - ‬5 min walk - ‪Cookout Burgers - ‬2 min drive ## About this property ### Holiday Inn Express Charleston-Kanawha City by IHG Hotel near University of Charleston Located close to Cabin Creek Quilts, Holiday Inn Express Charleston-Kanawha City by IHG provides free continental breakfast, dry cleaning/laundry services, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center. Other perks include: - An indoor pool along with sun loungers - Free self parking - A front-desk safe, a vending machine, and an elevator - A 24-hour front desk, free newspapers, and smoke-free premises - Guest reviews give top marks for the helpful staff Room features All 67 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and separate sitting areas. Guest reviews highly rate the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with showers and hair dryers - Flat-screen TVs with premium channels - Separate sitting areas, refrigerators, and microwaves ## Similar properties ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/1000000/10000/9500/9470/0a2261df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Charleston-Civic Center by IHG Downtown Charleston - Breakfast included - Free WiFi - Air conditioning - Gym 8.6 Excellent 1,180 reviews CA $124 CA $140 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=9470&PinnedHotelID=9470&HadPinnedHotel=true®ionId=-1&adults=2) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/70000000/69400000/69390100/69390008/d47b6094.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Charleston South Kanawha City - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 1,001 reviews CA $116 CA $131 total includes taxes & fees Nov 9 - 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Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=103847686&PinnedHotelID=103847686&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/430000/426500/426455/53a12bf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sonesta ES Suites Charleston Charleston - Pool - Breakfast included - Pet-friendly - Free WiFi 9.0 Wonderful 1,000 reviews CA $155 CA $176 total includes taxes & fees Dec 2 - Dec 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-02&endDate=2025-12-03&selected=426455&PinnedHotelID=426455&HadPinnedHotel=true®ionId=-1&adults=2) ![Property amenity](https://images.trvl-media.com/lodging/1000000/30000/28300/28220/d5a22b8d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Charleston North Charleston - Breakfast included - Parking included - Free WiFi - Restaurant 9.4 Exceptional 1,002 reviews CA $131 CA $146 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=28220&PinnedHotelID=28220&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Free continental breakfast available daily 6:00 AM to 9:00 AM ### Things to do - Gym - Indoor pool ### Family friendly - In-room microwave - In-room refrigerator - Indoor pool - Laundry facilities ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center ### Outdoors - In the mountains - Pool loungers ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in hallways - Handrails in stairways - Pool hoist on site - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible registration desk - Wheelchairs on site ### More - 3 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning - Desk - Free local calls - Iron/ironing board - Laptop workspace - Phone - Separate sitting area ## Policies ### Check-in Check-in time starts at 3:00 PM Minimum check-in age: 21 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 30.00 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Pet fee: USD 30.00 per pet, per night - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) ### We should mention Pool access available from 5 AM to 11 PM This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Holiday Inn Express Charleston South Holiday Inn Express Hotel Charleston South Holiday Inn Express Charleston South Hotel Holiday Inn Express Charleston-Kanawha City Hotel Charleston Holiday Inn Holiday Inn Charleston Holiday Inn Express Charleston (Us 17 & i-526) Hotel Charleston Holiday Inn Express Charleston (Us 17 And i-526) ## Frequently asked questions ### Does Holiday Inn Express Charleston-Kanawha City by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 5 AM–11 PM. ### How much does it cost to stay at Holiday Inn Express Charleston-Kanawha City by IHG? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Charleston-Kanawha City by IHG on Dec 7, 2025 start from CA $111.43, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Charleston-Hotels-Holiday-Inn-Express-Charleston-Kanawha-City.h694365.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Holiday Inn Express Charleston-Kanawha City by IHG pet-friendly? > Yes, cats and dogs are allowed at this property. There's a fee of USD 30.00 per pet, per night. Service animals are exempt from fees. ### How much is parking at Holiday Inn Express Charleston-Kanawha City by IHG? > Self parking is free at this property. ### What time is check-in at Holiday Inn Express Charleston-Kanawha City by IHG? > Check-in begins at 3:00 PM. ### What time is check-out at Holiday Inn Express Charleston-Kanawha City by IHG? > Check-out is at 11 AM. ### Where is Holiday Inn Express Charleston-Kanawha City by IHG located? > Located in Kanawha City, this hotel is within 6 mi (10 km) of Cabin Creek Quilts, University of Charleston, and West Virginia State Capitol Building. West Virginia State Museum and GoMart Ballpark are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Holiday Inn Express Charleston-Kanawha City by IHG Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 8.0 Location ### 8.6 Staff & service ### 7.6 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 245 8 - Good 171 6 - Okay 98 4 - Poor 59 2 - Terrible 41 ### 10/10 Excellent #### Rebecca Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel ##### Rebecca Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Debby Oct 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Breakfast was good - good selection ##### Debby Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Juan Jul 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The stay here was the best part of our vacation. ##### Juan Stayed 1 night in Jul 2025 ### 8/10 Good #### Danny Sep 25, 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness room comfortable but rather dark….staff very nice, breakfast very good, fitness center great…nearby resturant, Bob Evans has excellent home made food… ##### Danny Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Leonard Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice people clean safe ##### Leonard Stayed 1 night in Aug 2025 ### 4/10 Poor #### Dani Sep 6, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Sheets were moist/wet, AC ran off and on all night and shower was running/dripping all night ##### Dani Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Melissa Nov 28, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Easy access off interstate…plenty nearby to eat, get gas, convenience stores, etc.. ##### Melissa Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Jessica Apr 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everyone was really nice, rooms were clean and hot breakfast in the morning was great! ##### Jessica Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Sangam Aug 2, 2025 Disliked: Amenities, property conditions & facilities Front desk was nice! We were locked in our room for 20 minutes when we walked in because the door handle was broken. Bath tub was moldy. Pool was closed. Breakfast was cold. ##### Sangam Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller Aug 16, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Place to Stay! It's a great place to stay with family. The breakfast is exceptional. Newly renovated. Friendly staff. ##### Verified traveller Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Krystle Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Could hear footsteps above us all night The parking area was small and seemed shared with another hotel. Construction was going on it seemed like. The room was clean and the lady that checked us in was helpful and friendly. The noise level was kind of louder than use to for hotels. We didn’t really hear anything from halls much but the room above us I guess a kid was running around at night and we could hear it all. Overall the room was spacious and nice. ##### Krystle Stayed 1 night in Jun 2025 ### 4/10 Poor #### Daniel Aug 25, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities We booked this hotel because it was one of the few in the area that had a room that would accommodate 6 people (my wife and I and 4 small kids). The room felt very unfinished and neglected. There was a picture missing from the wall, a hole in the door, and cobwebs on the lamp. It did not feel like we were in a hotel but like we were in a room that was built inside a warehouse. Even the lights flickered after they had been on for around 30 seconds. Even though I booked ahead on Expedia the check-in process was extremely slow and it was not a busy time (we arrived around 12:30am). The breakfast was decent and that area was clean and modern. ![Dirty lamp](https://a.travel-assets.com/ugc/hotel-reviews/d70d8946-e116-4b1b-a39e-aed5e1ec807c-1756130460552.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Holes on door](https://a.travel-assets.com/ugc/hotel-reviews/4aeb1540-cfeb-4e6f-b306-dca2dcc4559a-1756130460049.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Another hole on bathroom door](https://a.travel-assets.com/ugc/hotel-reviews/22c540d2-3715-4f63-891d-371b7b50389f-1756130459455.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Dirty door handle](https://a.travel-assets.com/ugc/hotel-reviews/ced889cd-7ee9-4c84-ab8d-d7b6e1974cbe-1756130459650.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Mary Jul 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Quick stop for the night! Fast check in and pool in the morning! ##### Mary Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Lisa Jul 25, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Overnight stay during travel The hotel is older but in good condition. The staff was very friendly and provided good customer service. The hotel was very clean and the area was safe. ##### Lisa Stayed 1 night in Jul 2022 ### 2/10 Terrible #### John Jun 21, 2025 Disliked: Cleanliness, amenities Room smells bad ##### John Stayed 1 night in Jun 2025 ### 8/10 Good #### johnnia Mar 10, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Highly recommend ##### johnnia Stayed 1 night in Mar 2024 ### 6/10 Okay #### Josh Mar 8, 2025 Liked: Cleanliness #### Not bad Support was great, lacks employees which resulted in long wait times to get help with issues. ##### Josh Stayed 2 nights in Mar 2025 ### 10/10 Excellent #### Terri and John Jun 11, 2024 Liked: Cleanliness, staff & service, room comfort #### Charleston, WV Average but desk staff and maintenance staff excellent ##### Terri and John Stayed 1 night in Jun 2024 ### 8/10 Good #### Kelley Aug 2, 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness Boarded up restaurants in the area. Texas Roadhouse and another steak house just up the road were boarded up. Some of the rooms in the back of the hotel over look the underside of a freeway overpass with graffiti that looked like it was frequented by homeless or druggies. I never felt unsafe though. The pool was closed and the pancake maker was broken. Both of which were advertised but unavailable and this angered another family staying there. We didn't care, though. I left behind in our room a sound machine that nobody seemed to be able to find even though nobody stayed in the room after us. Staff were very friendly but all the little things add up and I wouldn't go back. ##### Kelley Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Terrell Oct 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Front desk extremely helpful, truly engage us ##### Terrell Stayed 1 night in Oct 2022 ### 8/10 Good #### Thomas Dec 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The room is very spacious and has a HUGE TV. ##### Thomas Stayed 1 night in Dec 2023 ### 8/10 Good #### william Aug 22, 2023 Liked: Cleanliness, staff & service, room comfort #### Relaxing The staff was extremely friendly the room was clean the breakfast was wonderful there was a side door that was broken ##### william Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Crystal May 24, 2025 I called on Sunday to confirm my reservation for fear of traveling 4 hours and the room not being booked. I was assured it was booked. When I showed up today, they told me they were overbooked and I had no room and it wasn’t their fault. Then told me they had the wrong number on file. Both the hotels fault and Expedia in my opinion. ##### Crystal Stayed 1 night in May 2025 ### 8/10 Good #### Rodger Jul 4, 2023 Liked: Staff & service Bed, pillows, breakfast, shower, pool & amenities were amazing!!! There was construction on all the laundry facilities so we couldn’t do our laundry like we had hoped. ##### Rodger Stayed 1 night in Jul 2023 ### 8/10 Good #### Sheryl Jan 8, 2025 Liked: Staff & service, room comfort #### Wet bathroom floor The shower was for handicapped people and the water leaked all over the bathroom floor. The actual room was very nice. I would not recommend a handicapped room. 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