Title: Novotel Charleroi Centre - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Charleroi Centre Multilingual staff welcome travelers to this urban retreat where local flavors shine on the menu and city attractions wait just steps from the door ## Photo gallery for Novotel Charleroi Centre ![Fountain - Novotel Charleroi Centre (Charleroi)](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/ba076726.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Double Room, 1 Double Bed - Novotel Charleroi Centre (Charleroi)](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/498a41da.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Meeting facility - Novotel Charleroi Centre (Charleroi)](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/ae3437e6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Novotel Charleroi Centre (Charleroi)](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/4d91cd10.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor dining - Novotel Charleroi Centre (Charleroi)](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/50761db3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Charleroi Centre sits in the heart of the city center, combining comfort with convenience. Travelers can enjoy a meal at the GourmetBar, relax on the city-view terrace, or browse shops at the on-site mall without ever leaving the property. ## Reviews 8.4 Very good ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Dec. 31 - Jan. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 1 - Jan. 2](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 9 - Jan. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-09&endDate=2026-01-11&selected=19751719&PinnedHotelID=19751719&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Family Room, 2 Double Beds ![Family Room, 2 Double Beds](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/95b12376.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Double Beds 8.0 Very good 10 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries - 291 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Superior Room, 2 Twin Beds ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/b04a9cbe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Twin Beds 9.0 Wonderful 4 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries - 258 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Superior Double Room, 1 Double Bed ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/f473e4e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed 9.0 Wonderful 30 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries - 291 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Suite, 1 Queen Bed with Sofa bed ![Superior Suite, 1 Queen Bed with Sofa bed](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/c9046754.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Suite, 1 Queen Bed with Sofa bed ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Separate bedroom Blackout drapes/curtains Sofa bed - twin - 506 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ### View all photos for Executive Room, 1 Double Bed ![Minibar, in-room safe, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/20000000/19760000/19751800/19751719/9d6737c7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 Double Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Private bathroom Eco-friendly toiletries - 344 sq ft - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCharleroi-Hotels-Novotel-Charleroi-Centre.h19751719.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCharleroi-Hotels-Novotel-Charleroi-Centre.h19751719.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C50.40829%2C4.44132&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=-N-4P-rHWHK8OADzGe0qUsvv3Y0=) Place Verte 17, Charleroi, 6000 #### What's nearby - Rive Gauche \- 1 min walk \- 0.1 km - Place du Manège \- 6 min walk \- 0.5 km - Place Charles II \- 6 min walk \- 0.5 km - City Hall of Charleroi \- 6 min walk \- 0.6 km - Musee des Beaux-Arts \- 7 min walk \- 0.7 km #### Getting around - Charleroi-West Station - 6 min walk - Charleroi (CRL-Brussels South Charleroi) - 8 min drive #### Restaurants - ‪Burger King - ‬2 min walk - ‪Novotel Charleroi Centre - ‬2 min walk - ‪CHAR Le ROY - ‬2 min walk - ‪Gourmet Bar Novotel - ‬2 min walk - ‪Le Royal - ‬1 min walk ## About this property ### Novotel Charleroi Centre Upscale hotel located in Charleroi City Center At Novotel Charleroi Centre, you can look forward to a free grocery shopping service, a terrace, and a shopping mall on site. Be sure to enjoy a meal at GourmetBar, the on-site brasserie. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. You'll also enjoy the following perks during your stay: - Cooked-to-order breakfast (surcharge), self parking (surcharge), and a 24-hour front desk - A front-desk safe, luggage storage, and an elevator - Multilingual staff, a TV in the lobby, and barbecue grills - Guest reviews say great things about the helpful staff Room features All 123 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cribs/infant beds - Bathrooms with eco-friendly toiletries and showers - Electric kettles, daily housekeeping, and phones ## Similar properties ![Hypo-allergenic bedding, in-room safe, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/2000000/1190000/1184000/1183981/dc330bd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Styles Charleroi Airport Aero44 Charleroi - Parking included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,001 reviews CA $124 CA $141 total includes taxes & fees Jan 30 - Jan 31, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=1183981&PinnedHotelID=1183981&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor dining](https://images.trvl-media.com/lodging/1000000/560000/551500/551403/05e511e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Charleroi Centre Gare Charleroi City Center - Pet friendly - Free WiFi - 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Breakfast included - Free WiFi - Business services - Bar 8.6 Excellent 117 reviews CA $86 CA $91 total includes taxes & fees Jan 14 - Jan 15, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=28861461&PinnedHotelID=28861461&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/10000000/9620000/9617900/9617856/d7ace9ce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel South Charleroi Airport Charleroi - Free airport shuttle - Free WiFi - Air conditioning - Parking available 8.8 Excellent 364 reviews CA $131 CA $138 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=9617856&PinnedHotelID=9617856&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/3000000/2310000/2303900/2303900/8e5744bc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DC Hotel Charleroi Airport Charleroi - Free WiFi - 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Jan 19, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=65563364&PinnedHotelID=65563364&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/8000000/7820000/7819400/7819322/984db718.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Orange Hotel La Louvière La Louvière - Pet friendly - Parking included - Free WiFi - Restaurant 9.4 Exceptional 642 reviews CA $140 CA $152 total includes taxes & fees Jan 11 - Jan 12, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-11&endDate=2026-01-12&selected=7819322&PinnedHotelID=7819322&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/4000000/3580000/3575900/3575866/fbed5701.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Van der Valk Hotel Nivelles - Sud Nivelles - Pool - Pet friendly - Parking included - Free WiFi 8.4 Very good 663 reviews CA $150 CA $162 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=3575866&PinnedHotelID=3575866&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Secured, covered self parking on site (EUR 15 per day) - Limited onsite self parking ### Food and drink - Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 23 per person - A bar/lounge - A restaurant - Snack bar/deli ### Restaurants on site - GourmetBar ### Things to do - Gym - Shopping mall - TV in common areas ### Family friendly - In-room crib - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff ### Business services - Business center - Meeting rooms ### Outdoors - Barbecue grill - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Thin carpet in room - Wheelchair accessible (may have limitations) ### More - 4 floors - Annual offsets purchased for at least 10% of carbon footprint - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2017 - Communal living room - Designated smoking areas (fines apply) - Double-glazed windows - Local culture and ecosystem education - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware ## Room amenities ### Bedroom - Blackout drapes - Free crib - Rollaway/extra bed (surcharge) ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 102-cm flat-screen TV ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Eco-friendly toiletries - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 17 per pet, per night Service animals are welcome, and are exempt from fees Welcoming dogs and cats only Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 21 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Administrative fee: EUR 3.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for cooked-to-order breakfast: approximately EUR 23 per person - Covered self parking fee: EUR 15 per day (in/out privileges) - Pet fee: EUR 17 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 21 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards; cash is not accepted Safety features at this property include a smoke detector and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars. ### Property is also known as Novotel Charleroi Centre Hotel Novotel Charleroi Hotel Novotel Charleroi Centre Hotel Novotel Charleroi Centre Charleroi Novotel Charleroi Centre Hotel Charleroi ## Frequently asked questions ### Is Novotel Charleroi Centre pet-friendly? ### How much does it cost to stay at Novotel Charleroi Centre? ### How much is parking? ### What time is check-in at Novotel Charleroi Centre? ### What time is check-out at Novotel Charleroi Centre? ### Where is Novotel Charleroi Centre located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Charleroi Centre Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.4 Location ### 8.8 Staff & service ### 8.4 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 226 8 - Good 177 6 - Okay 47 4 - Poor 22 2 - Terrible 14 ## Reviews ### 10/10 Excellent #### ricardo Sep 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel, wonderful rooms, very clean and close to the train station ##### ricardo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### GORAN Sep 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Close to central station convenient for transfer to CRL Airport if you have early flight, ##### GORAN Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Miss Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Easy check-in, friendly reception staff. Clean rooms ##### Miss Stayed 1 night in Jun 2025 ### 8/10 Good #### Melissa Jun 13, 2025 Liked: Staff & service, property conditions & facilities, room comfort Perfect, easy for public transport ##### Melissa Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yoones Oct 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good breakfast, good location, close to airport ##### Yoones Stayed 1 night in Oct 2023 ### 8/10 Good #### Mrs May 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good one night stay in Charleroi Hotel is well situated next to a shopping centre in the best part of Charleroi. Comfortable hotel with friendly and welcoming staff. Good sized room - only drawback being that bathroom facilities are in bedroom (basin is open-plan & would have preferred more privacy). We enjoyed a nice meal in the restaurant and breakfast was plentiful. ##### Mrs Stayed 1 night in May 2025 ### 10/10 Excellent #### Shinichi Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The reception was friendly. The room was pretty dark. ##### Shinichi Stayed 1 night in Jul 2025 ### 6/10 Okay #### Tomas Aug 6, 2023 Liked: Cleanliness Perfect location in between traveling with the shopping mall attached to the hotel and lots of dining options around the area ##### Tomas Stayed 1 night in Jul 2023 ### 8/10 Good #### martin Mar 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good hotel Nice modern rooms in a central location ##### martin Stayed 1 night in Mar 2024 ### 8/10 Good #### Markus May 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice clean modern hotel and a very very good breakfast. Beds to our taste, firm snd with selecrion of pillows. ##### Markus ### 8/10 Good #### M. Mar 20, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Clean room, nice restaurant. Central location . ##### M. Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Nathan Dec 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Central, clean and convenient. ##### Nathan Stayed 1 night in Dec 2023 ### 10/10 Excellent #### Yvonne Oct 19, 2024 Liked: Staff & service, room comfort #### Great hotel Great hotel we moved on the last night to a room with a bath thank you to the manager for arranging this. Rooms very comfortable stains in the corridor carpets should be addressed and the seating in the bedrooms also need stream cleaned ![Our last night ](https://a.travel-assets.com/ugc/hotel-reviews/B70567236AF3BE07CFD63575D2B8345C02F8AB011729362419315.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1BFEA716E1625C1C493A007AB85B48B629195F3E1729362419281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BAEECA5885296E7E17828D08E103A39269F0FE151729362419354.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/70C878C5E2995DD24FACC6C8ADD2F3F4FF67D5441729362419333.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne Stayed 5 nights in Oct 2024 ### 10/10 Excellent #### Trifon Aug 21, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very nice Very nice hotel, comfortable and quiet. ##### Trifon Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Bisala Priscilla Aug 31, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room. ##### Bisala Priscilla Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Jonathan Sep 5, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a fantastic stay in Novotel Charleroi, bright and spacious rooms with great showers. Bed was very comfortable. Only issue I had was the speed of check in with only one member of staff working and a queue of 6/7 guests, not a big issue overall. Fantastic stay. ##### Jonathan Stayed 1 night in Sep 2023 ### 8/10 Good #### Verified traveller Jan 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed. ##### Verified traveller Stayed 1 night in Jan 2024 ### 10/10 Excellent #### Barad Oct 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Grat value for money in Charloei Great hotel. was upgraded to a suite. very good breakfast and nice staff. have no bed thing. its just up of the mall can park in the mall. good price.\\Charloei itself is not the nicest city but if you are there this is the place to stay ##### Barad Stayed 1 night in Sep 2023 ### 6/10 Okay #### Carl Jun 17, 2025 Liked: Staff & service, room comfort #### Passing through My wife, our 8-month-old daughter, our dog, and I stayed at the hotel for one night while traveling through the area. The streets surrounding the hotel felt a bit dodgy, as there were quite a few people who appeared to be under the influence of substances. Unfortunately, the hotel restaurant was booked for a private event, so my family and I had to go out and look for food. However, we managed to find a very nice restaurant further down the street. The hotel room had a nice view and all the basic necessities one could ask for. There was a bit of mold in the bathroom, and the walls could use a fresh coat of paint. The beds, sheets, and towels were clean and fresh, but overall, the hotel felt like it could use a bit of extra attention and care. The staff were very friendly throughout our stay, from check-in to breakfast. The breakfast offered all the standard items one would expect—it was nice, though nothing extraordinary. ![](https://a.travel-assets.com/ugc/hotel-reviews/6ac13957-d0a2-4aa1-9657-5522a167f475-1750190337569.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/02125ff6-4e63-41a9-b2d1-f3c8b2b0f71a-1750190398016.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1147a2aa-1c30-49b5-bd36-728956b7746b-1750190358886.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Carl Stayed 1 night in Jun 2025 ### 8/10 Good #### Francis Nov 19, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good hotel. The breakfast was pratically the same every day and some items missing from day to day (serving spoons, fruit...). Nice staff and decentbproperty. Fitness room rudimentary and without natural light. ##### Francis Stayed 8 nights in Nov 2023 ### 6/10 Okay #### Mark Jun 4, 2024 Liked: Cleanliness, amenities Hotel itself is OK - similar to other Novotels I have stayed in. Area around hotel rather grim. Several defunct shops and restaurants. Not the fault of the hotel. Need a good street plan to find hotel unless somebody gives you directions. If you consult Google maps print out the detailed directions if you can. Unless your smartphone can direct you. ##### Mark Stayed 1 night in May 2024 ### 6/10 Okay #### Liz Aug 27, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### A bit deceptive, room not as described We paid for a superior double room but did not get as shown in the photos for that exact room - only one chair and no recliner, no work desk, just a small table. When we arrived it was not immediately obvious where the car park was - hubby went up to find out where - wasn’t tokd everything. Was told B6 parking spot - when we drove in there was only 2 left and both were disabled parks. We drove into one till we found out more info. The guy at reception was not friendly with his response - said we could park anywhere - he could’ve said that at the start! Unfortunately this parking is for Novotel and anyone else, so it took ages to drive around looking for an empty space! We had a coffee maker but paper cups to put it in - really???? So we used the bigger and better bathroom cups. Come on Novotel - how hard is it to supply a good coffee cup? Bed comfort was so so, shower was good, bathroom very nice, shopping centre in same building a bonus. Doubt that we’d book this hotel again, let alone come to this boring town. ![Just a table, not desk as per photo for this room](https://a.travel-assets.com/ugc/hotel-reviews/8B5BE2FBDDB92E7D1F88D7427AF8B03688D6EB2C1693165585442.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Room without extra chair/recliner.](https://a.travel-assets.com/ugc/hotel-reviews/A1D5A910CAD4F22E577311C1852BC6F8E1ED3B5B1693165585514.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Liz Stayed 1 night in Aug 2023 ### 8/10 Good #### Patrick Oct 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Novotel good standard. Easy parking, van charge the car if needed. Nice welcome with clear instructions. Room and bathroom clean. Just a bit dark, not enough light. Breakfast good. ##### Patrick Stayed 1 night in Oct 2025 ### 8/10 Good #### Brian Sep 28, 2025 Liked: Staff & service Rooms and hallways seemed a bit worn out ##### Brian Stayed 1 night in Sep 2025 ### 4/10 Poor #### Daniel Sep 7, 2025 Disliked: Property conditions & facilities Not a 4 star hotel, it was a very basic budget hotel. Especially in the rooms. The lobby and restaurant looked 4 star quality but nothing else. ##### Daniel Stayed 1 night in Jul 2025 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express and Suites Kitchener Southeast by IHG](https://www.expedia.ca/Kitchener-Hotels-Kitchener-Inn-Suites.h1457806.Hotel-Information) > > [Beach Hotel in Hawaii](https://www.expedia.ca/Destinations-In-Hawaii-Beach-Hotel.0-0-d213-tBeachHotel.Hotel-Filter-Destinations) > > [Luxury Hotels in The Blue Mountains](https://www.expedia.ca/The-Blue-Mountains-Hotels-Luxury-Hotel.0-0-d6129678-tLuxuryHotel.Travel-Guide-Filter-Hotels) > > [Hotels in Elmwood Village](https://www.expedia.ca/Elmwood-Village-Buffalo-Hotels.0-n6064403-0.Travel-Guide-Filter-Hotels) > > [A Suite at Kitsilano Cottage](https://www.expedia.ca/Vancouver-Hotels-A-Suite-At-Kitsilano-Cottage.h891321.Hotel-Information) > > [Secrets The Vine Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information) > > [All Inclusive Resorts and Hotels in Costa Rica](https://www.expedia.ca/Destinations-In-Costa-Rica-All-Inclusive-Hotel.0-0-d42-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotel L'Oie des neiges](https://www.expedia.ca/Quebec-Hotels-Hotel-LOiseliere-Levis.h4521162.Hotel-Information) > > [Hotels near Port Canaveral](https://www.expedia.ca/Port-Canaveral-Cape-Canaveral-Hotels.0-n6127851-0.Travel-Guide-Filter-Hotels) > > [Hotels in Orangeville](https://www.expedia.ca/Orangeville-Hotels.d59251.Travel-Guide-Hotels) > > [Hotels in São Miguel Island](https://www.expedia.ca/Sao-Miguel-Island-Hotels.d6051142.Travel-Guide-Hotels) > > [Hôtel Alt Montréal](https://www.expedia.ca/Montreal-Hotels-Hotel-Alt-Montreal.h7804371.Hotel-Information) > > [Viva Tangerine by Wyndham, A Trademark All Inclusive](https://www.expedia.ca/Puerto-Plata-Hotels-Viva-Wyndham-Tangerine-Resort-All-Inclusive.h995926.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Regina (YQR) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/yqr/sfo/regina-to-san-francisco) > > [Lufthansa](https://www.expedia.ca/Lufthansa-Flights.cLH.Travel-Guide-Airlines) > > [Flights from Sudbury (YSB) to Manitoba (YTH)](https://www.expedia.ca/lp/flights/ysb/yth/sudbury-to-thompson) > > [Flights from Toronto (YYZ) to Paris (CDG)](https://www.expedia.ca/lp/flights/yyz/cdg/toronto-to-paris) > > [Flights from Detroit (DTW) to Mumbai (BOM)](https://www.expedia.ca/lp/flights/dtw/bom/detroit-to-mumbai) > > [WestJet Calgary (YYC) to Saskatoon (YXE) flights](https://www.expedia.ca/lp/flight-routes/westjet-from-calgary-intl-to-john-g-diefenbaker-intl/ws/yyc/yxe) > > [Royal Khmer Airlines](https://www.expedia.ca/RyanAir-UK-Flights.cRK.Travel-Guide-Airlines) > > [Flights from Mykonos (JMK) to Naples (NAP)](https://www.expedia.ca/lp/flights/jmk/nap/mykonos-to-naples) > > [Flights from Toronto (YTZ) to Thunder Bay (YQT)](https://www.expedia.ca/lp/flights/ytz/yqt/toronto-to-thunder-bay) ### Cars ### Packages > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)