Title: Memora Hotel & Villas Chapala - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Memora Hotel & Villas Chapala Hotel in Chapala with a full-service spa and a 24-hour front desk ## Photo gallery for Memora Hotel & Villas Chapala ![Outdoor pool - Memora Hotel & Villas Chapala (Chapala)](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/a583a51f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room, Non Smoking | Living area - Memora Hotel & Villas Chapala (Chapala)](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/0156b383.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Memora Hotel & Villas Chapala (Chapala)](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/8536cba7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property grounds - Memora Hotel & Villas Chapala (Chapala)](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/320a2c1e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Villa - Memora Hotel & Villas Chapala (Chapala)](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/fbe382a9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Chapala's center, Memora Hotel & Villas welcomes guests with garden views and a complimentary manager's reception each day. The property's spa offers Swedish massage treatments, while VISTA HERMOSA restaurant serves authentic local cuisine. VIP Access ## Reviews 8.8 Excellent ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning VIP Access ### Get more when you're a member - Save 15% or more on select VIP Access properties when you reach Silver tier or above - Experience top-rated quality and exceptional service - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Dec. 17 - Dec. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 18 - Dec. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=33290614&PinnedHotelID=33290614&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 7 of 7 rooms ### View all photos for Standard Room, Non Smoking ![Free cribs/infant beds, free WiFi, bed sheets](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/cecdb939.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking 9.0 Wonderful 42 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Cookware/dishes/utensils Espresso maker Satellite channels - 301 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Junior Room, Non Smoking ![Junior Room, Non Smoking](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/d94d4ec1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Cookware/dishes/utensils Espresso maker Satellite channels - 301 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Superior Room, Non Smoking ![Superior Room, Non Smoking](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/54d1d8a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Non Smoking 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Cookware/dishes/utensils Espresso maker Satellite channels - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, Non Smoking ![Standard Room, Non Smoking](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/339141ad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Non Smoking 7.6 Good 5 reviews ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Cookware/dishes/utensils Espresso maker Satellite channels - 301 sq ft - Sleeps 2 - 1 Large Twin Bed ### View all photos for Luxury Villa ![Luxury Villa](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/fbe382a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa ### Highlights Yard Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer Flat-screen TV Separate bedroom - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed and 1 Twin Sofa Bed ### View all photos for Luxury Villa ![Luxury Villa](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/b47a72c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa ### Highlights Yard Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer Flat-screen TV 2 bedrooms - 689 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Double Bed ### View all photos for Luxury Villa ![Luxury Villa](https://images.trvl-media.com/lodging/34000000/33300000/33290700/33290614/be75d687.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Villa ### Highlights Yard Separate dining area Separate sitting area Air conditioning Free cribs/infant beds Full-sized refrigerator/freezer Flat-screen TV 2 bedrooms - 861 sq ft - 2 bedrooms - Sleeps 5 - 1 King Bed and 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChapala-Hotels-HS-HOTSSON-Smart-Chapala.h33290614.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChapala-Hotels-HS-HOTSSON-Smart-Chapala.h33290614.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.32645%2C-103.19504&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=NphMHiLYCz_3Lgi494OdQztUZ3w=) Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908 #### What's nearby - Jesus Gonzalez Gallo Cultural Center \- 4 min drive \- 5.0 km - Chapala Malecon \- 4 min drive \- 5.0 km - Crafts Market \- 5 min drive \- 4.2 km - Chula Vista Country Club \- 9 min drive \- 9.9 km - Laguna Shopping Centre \- 10 min drive \- 11.4 km #### Getting around - Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 30 min drive #### Restaurants - ‪Hotel Villa Montecarlo - ‬5 min drive - ‪Taqueria Arandas - ‬4 min drive - ‪Tropical Jugos - ‬4 min drive - ‪El Fogón Del Mezquite - ‬4 min drive - ‪il giardino - ‬4 min drive ## About this property ### Memora Hotel & Villas Chapala Hotel near Lake Chapala At Memora Hotel & Villas Chapala, you can look forward to a free daily manager's reception, a terrace, and a garden. Treat yourself to a Swedish massage at the onsite spa. Be sure to enjoy a meal at VISTA HERMOSA, the on-site restaurant. In addition to laundry facilities and a bar, guests can connect to free in-room WiFi. Additional perks include: - An outdoor pool - Free self parking - English breakfast (surcharge), an elevator, and smoke-free premises - Massage treatment rooms, luggage storage, and a vending machine - Guest reviews speak highly of the helpful staff Room features All 83 rooms feature comforts such as air conditioning, as well as perks like free WiFi and espresso makers. Guest reviews say good things about the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with tubs or showers and shampoo - 32-inch flat-screen TVs with satellite channels - Wardrobes/closets, cookware/dishes/utensils, and free infant beds ## Similar properties ![Double Room, 2 Double Beds, Lake View | Lake view](https://images.trvl-media.com/lodging/8000000/7480000/7474900/7474885/9fde295e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Real de Chapala La Floresta - Pool - Hot tub - Kids pool - Parking included 8.4 Very good 1,002 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-31&endDate=2026-01-01&selected=7474885&PinnedHotelID=7474885&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/10000000/9260000/9255900/9255890/b964fdb5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Chapala Country Chapala Haciendas - Pool - Breakfast included - Kids pool - Free WiFi 7.2 Good 163 reviews CA $83 CA $103 total includes taxes & fees Dec 23 - 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Breakfast included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 131 reviews CA $134 CA $161 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=46177960&PinnedHotelID=46177960&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/100000000/99570000/99561500/99561458/e167ce4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Casa de los Mangos Ajijic Ajijic - Pool - Parking included - Free WiFi 7.6 Good 38 reviews CA $79 CA $95 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=99561458&PinnedHotelID=99561458&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/8000000/7480000/7474800/7474723/37ef8601.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Danza del Sol Ajijic - Kitchen - Parking included - Free WiFi - Restaurant 8.2 Very good 499 reviews CA $144 CA $173 total includes taxes & fees Dec 18 - 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Pool - Hot tub - Breakfast included - Spa 8.6 Excellent 199 reviews CA $110 CA $133 total includes taxes & fees Jan 1 - Jan 2, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-01&endDate=2026-01-02&selected=32469046&PinnedHotelID=32469046&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Daily English breakfast available 7:00 AM to noon for a fee: MXN 240 for adults and MXN 120 for children - A bar/lounge - A restaurant - Free daily manager's reception ### Restaurants on site - VISTA HERMOSA ### Things to do - Full-service spa - Outdoor pool ### Family friendly - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Vending machine ### Guest services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - 3 treatment rooms - Couples treatment rooms - Deep-tissue massages - Hot stone massages - Outdoor treatment areas - Spa open select days - Sports massages - Swedish massages ### Accessibility - Elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Bathtub or shower - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Cookware, dishware, and utensils - Espresso maker ### More - Air conditioning - Free local calls - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Contactless check-in available Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 1:00 PM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately MXN 240 for adults and MXN 120 for children - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a smoke detector ### We should mention Pool access available from 8:00 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Guests under 18 years old are not allowed in the spa ### Property is also known as SR Hotel Suites Hotel Memora Chapala Memora & Chapala Chapala HS HOTSSON Smart Chapala Memora Hotel & Villas Chapala Hotel Memora Hotel & Villas Chapala Chapala Memora Hotel & Villas Chapala Hotel Chapala ## Frequently asked questions ### Does Memora Hotel & Villas Chapala have a pool? ### How much does it cost to stay at Memora Hotel & Villas Chapala? ### Is Memora Hotel & Villas Chapala pet-friendly? ### How much is parking? ### What time is check-in at Memora Hotel & Villas Chapala? ### What time is check-out at Memora Hotel & Villas Chapala? ### Where is Memora Hotel & Villas Chapala located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Memora Hotel & Villas Chapala Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 9.0 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 449 8 - Good 187 6 - Okay 85 4 - Poor 28 2 - Terrible 20 ## Reviews ### 10/10 Excellent #### Victor Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room was spotless and the location was good for our needs. ##### Victor Stayed 2 nights in Nov 2025 ### 6/10 Okay #### George Nov 5, 2025 Disliked: Amenities, property conditions & facilities No bar. Beer only at dinner. Room service , limited menu at dinner time. Beautiful view from 4th floor restaurant! Has incredible potential. ##### George Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Silvia Jun 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quiet place, friendly staff. ##### Silvia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Roberto Apr 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and friendly. ##### Roberto Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### john Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The villa I stayed in was clean and had all I needed and lots of extra room. ##### john Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Juan R Jan 12, 2025 Liked: Amenities The hotel up in a hill, the view is espectacular! Clean and staff is excellent! ##### Juan R Stayed 1 night in Jan 2025 ### 8/10 Good #### Maria Apr 25, 2025 Liked: Property conditions & facilities, room comfort #### Very nice Ir esa very nice and quiet ##### Maria Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Javier Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good reliable clean and safe hotel. ##### Javier Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Norma Oct 14, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was friendly, the room was clean, and the view from the restaurant was amazing. You definitely need car to get anywhere from the hotel but after a long day this place is just what you need. We would definitely stay here again! ##### Norma ### 10/10 Excellent #### Lundyn Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities I really enjoyed my stay at this hotel! The atmosphere was relaxing, and everything was well taken care of. The pools were beautiful—clean, refreshing, and a great place to unwind. The staff were incredibly attentive and kind, always making sure guests felt comfortable and taken care of. It really made a difference in the overall experience. The hotel itself was very clean and well-maintained, which I truly appreciated. You can tell they put a lot of effort into keeping everything in great shape. Overall, I had a fantastic time and would definitely stay here again! ##### Lundyn Stayed 2 nights in May 2025 ### 10/10 Excellent #### Jose Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities the spa is wonderful ##### Jose Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Martin Nov 11, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was perfect, the room was clean 10/10 ##### Martin Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Jose Mar 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was a great place to stay. Felt very safe. Was clean and spacious. ##### Jose Stayed 1 night in Mar 2024 ### 10/10 Excellent #### Peter Jul 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good quality and a pleasant place to stay. The hotel was clean and clearly well maintained. Everyone was polite and helpful. ##### Peter Stayed 5 nights in Jun 2024 ### 6/10 Okay #### timothy Aug 27, 2024 Liked: Staff & service Great view ##### timothy Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Sandra Nov 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great job Great service incredible employees..great service ##### Sandra Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Maribel Apr 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The pool water was warm, safe for children and the hotel offered food/drinks at poolside for purchase ##### Maribel Stayed 2 nights in Mar 2024 ### 6/10 Okay #### BENJAMIN Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Not busy during week except on weekends. Heated pool very much appreciated. Pool side furniture not comfortable. Not close to shops so a car is required and it’s located very close to busy and noisy highway. ##### BENJAMIN Stayed 14 nights in Mar 2025 ### 10/10 Excellent #### Maribel Apr 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The food at this hotel is delicious, only issue is that I couldn’t download the menu and when I walked over to reception, the receptionist wasn’t much help, in spite of my Spanish being perfect. The WiFi was glitchy and slow. However, I was able to place a pool service order directly with the restaurant and everything after was perfect. The waiters and employees were very friendly and helpful. My children loved the pool and arrachera nachos that were absolutely delicious. Will definitely stay at Memora again ##### Maribel Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Emmanuel Oct 21, 2024 I felt safe and the staff was very nice and helpful the spa was very nice only problem the first day shower water was cold but they came up and fixed it by the next day pool was heated so that was also very nice had music and bar at pool on Sunday really enjoyed that also the restaurant was good verity of food all taste delicious ##### Emmanuel Stayed 5 nights in Oct 2024 ### 8/10 Good #### Mark Feb 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice location. We stayed in one of the villas. The parking was pretty tight. Being built on the side of the mountain can be tough! Had an issue with the water quality but management was very responsive to any issues. Had a kitchen but the cooking equipment was very limited was the only real issue. No corkscrew! The view from the restaurant is wonderful. ![](https://a.travel-assets.com/ugc/hotel-reviews/3D236E0DBAD29FBD95C028C5FA0852EA8B0C7BFE1740486662500.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Mark Stayed 3 nights in Feb 2025 ### 8/10 Good #### Alejandra Jun 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities everything was good i except the pillows were a bit smaller, (there was an extra to use by the door but two would’ve been better one for each bed)other than that it was clean and the kids and I enjoyed the pool. ##### Alejandra Stayed 2 nights in Jun 2024 ### 10/10 Excellent #### Sergio Aug 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities It was a pleasant stay. The staff and the room service were excellent. The only thing I would say could be improved are the room’s lcds need to be up to 2024 standards, i.e have Netflix and YouTube options as opposed to HBO, Max etc.. for a more customized experience. Even lacking that, it still deserves the 5 Star rating. ##### Sergio Stayed 3 nights in Aug 2024 ### 6/10 Okay #### Christopher Oct 14, 2024 Disliked: Cleanliness When I got to the hotel, I found that my room was right next to the pool and to make matters worse, there was a bar right outside the room. Like five feet away. My friend spoke some Spanish, but it wasn't enough at trying to figure out whether I could get a room further down the hallway or upgrade to get a room upstairs without a bar. That language barrier negotiation came to them downgrading me to a lesser room for the same price. I was not happy, but I was kicking myself for not learning more Spanish before I came down. The room was okay, the walls are a little thin (I could hear people coughing in rooms around me) but I had no noise problems. The floor could have used a cleaning and there was dirt and dead bugs around the on/off switch on the bedside lamp. The sheets and towels were clean and the bed was fine. The place could use a remodel. Stunning views from the restaurant. From the web site I thought the area was more accessible, but it's tucked on a hillside with a gate and a surrounding neighborhood, so my thoughts of photo exploring were dashed. It's right on the main road into Ajijic, so convenient for that. Not too close though, which might be good or bad depending on what you like. I will stay elsewhere next time. ##### Christopher Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Andres Nov 17, 2025 Liked: Cleanliness, amenities, property conditions & facilities Friendly staff ##### Andres Stayed 1 night in Nov 2025 ## Expedia's Latest Trends ### Hotels > [Grand Riviera Princess - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Casa Ritual](https://www.expedia.ca/Puerto-Vallarta-Hotels-Casa-Ritual.h56507488.Hotel-Information) > > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Bahia Principe Luxury Akumal - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Akumal-All-Inclusive.h869980.Hotel-Information) > > [Holiday Inn & Suites Puerto Vallarta Marina & Golf by IHG](https://www.expedia.ca/Puerto-Vallarta-Hotels-Holiday-Inn-Suites-Puerto-Vallarta-Marina-Golf.h49314628.Hotel-Information) > > [Hotel Lagunita Yelapa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hotel-Lagunita-Yelapa.h4520684.Hotel-Information) > > [Xinalani ](https://www.expedia.ca/Puerto-Vallarta-Hotels-Xinalani-Retreat-Mexico.h20164705.Hotel-Information) > > [Barceló Maya Palace - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Palace-All-Inclusive.h1749343.Hotel-Information) > > [Holiday Inn Express Puerto Vallarta by IHG](https://www.expedia.ca/Puerto-Vallarta-Hotels-Holiday-Inn-Express-Puerto-Vallarta.h7499252.Hotel-Information) > > [Barceló Maya Beach - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Beach-All-Inclusive.h804595.Hotel-Information) > > [Hotel Riu Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Vallarta-All-Inclusive.h1542278.Hotel-Information) > > [Bahia Principe Grand Coba - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Coba-All-Inclusive.h1414071.Hotel-Information) > > [Grand Sunset Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Sunset-Princess-All-Suites-Resort.h49260249.Hotel-Information) > > [Container Inn Hotel Aeropuerto](https://www.expedia.ca/Puerto-Vallarta-Hotels-Container-Inn.h17939744.Hotel-Information) > > [Grand Sirenis Riviera Maya Resort & Spa - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Grand-Sirenis-Riviera-Maya-Resort-Spa-All-Inclusive.h1580487.Hotel-Information) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Bahia Principe Luxury Sian Ka'an - Adults Only - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Luxury-Sian-Kaan-Adults-Only-All-Inclusive.h4093165.Hotel-Information) > > [Casa Misifus](https://www.expedia.ca/Barra-De-Navidad-Hotels-Casa-Misifus.h9290127.Hotel-Information) > > [Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Royalton-Splash-Riviera-Cancun.h78626183.Hotel-Information) > > [Barceló Maya Riviera - Adults Only - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Riviera-Adults-Only.h36023215.Hotel-Information) > > [Hotel Punta Serena & Resorts- Couples Only](https://www.expedia.ca/Tenacatita-Hotels-Punta-Serena-All-Inclusive-Adults-Only.h522411.Hotel-Information) > > [Los Angeles Locos - All Inclusive](https://www.expedia.ca/Tenacatita-Hotels-Los-Angeles-Locos-All-Inclusive.h182725.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Krystal Grand Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information) > > [Comfort Inn Puerto Vallarta Golfside & Marina](https://www.expedia.ca/Puerto-Vallarta-Hotels-Comfort-Inn-Puerto-Vallarta.h2650280.Hotel-Information) > > [Bahia Principe Grand Tulum - All Inclusive](https://www.expedia.ca/Akumal-Hotels-Bahia-Principe-Grand-Tulum-Newly-Renovated.h870784.Hotel-Information) > > [Hilton Cancun, an All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Hilton-Cancun.h57171807.Hotel-Information)