Indoor pool, 4 outdoor pools, sun loungers

Reviews of Fereniki Resort & Spa

3 out of 5
Fereniki Resort & Spa
Apokoronas, Apokoronas, Crete Island

Reviews

4.8
Rating 10 - Excellent. 2 out of 11 reviews" "
Rating 8 - Good. 1 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 2 out of 11 reviews" "
Rating 2 - Terrible. 5 out of 11 reviews" "

4.6/10

Cleanliness

5.2/10

Staff & service

4.2/10

Amenities

3.6/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far one of the worst places I have ever stayed at. Pros: Location to the beautiful beach. We had a room with a great view of the water which is located just a 2 minute walk away. All meals are provided in a buffet style setting and provide a large amount of options. Cons: Everything other thing imaginable. Room is complete garbage - furniture very old and painted in a pepto bismol pink. Mattresses are horrid and lord only knows how many decades they have been using the pillows. They are flat and smell terrible. The main swimming pool was dirty, cigarette butts were floating in the water and tons of dirt was noted at the bottom of the pool. No lounge area was reserved on the beach which resulted in having to go to the nearby beach bar and pay to rent them. The ad states there is an elevator however there was not. We had to carry our suitcases up 3 flights of stairs. No staff was available to assist. They also advertise TV, A/C, and WiFi. There is a bubble TV in the room with a 12 inch screen from the 90s which does not work. When front desk was asked, they stated that none in the facility work. Wi-Fi is only available in the front lobby - not in the rooms which made working remotely impossible. A/C remote wasn’t provided unless you paid an $5 a day. The room was so small, you literally had to walk sideways to walk between the walls and bed in order to get to the bathroom. Overall, horrible experience with very rude staff. I would never stay here again!
Stayed 5 nights in Sep 2022

2/10 Terrible

Melanie

Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

10/10 Excellent

Lucie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich komme immer wieder gerne hierhin zurück. Das Personal ist sehr freundlich und zuvorkommend. Das Essen ist nicht nur lecker, es gibt auch eine große Auswahl für jeden Geschmack. Die Zimmer sind zweckmäßig und werden regelmäßig gereinigt. Alles in allem war es wieder Mal ein schöner Aufenthalt!
Stayed 14 nights in Sep 2023

10/10 Excellent

Patricia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Grosse arnaque , 1piscine et non 4 comme écrit et dans l’hôtel d’à coté grâce à un arrangement entre eux ! Spa pas terminé , la piscine dans le nouveau bâtiment n’est pas accessible à tous ! Chambre familiale côté jardin sale en arrivant ,salle de bain insalubre! après un bon coup de gueule nous avons optenu une autre chambre plus correct ! Oublier les massages ,piscine en face de la mer il n’y a rien !!! La plupart des photos n’existe pas !!
Stayed 7 nights in Aug 2023

8/10 Good

Eugenio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Struttura un pò datata ma comunque confortevole. Il ristorante è buono e lo staff è gentile e premuroso. Se cercate un posto tranquillo senza vita notturna e adatto a famiglie, potrebbe essere il posto giusto. Se siete abituati a posti lussuosi andate altrove, non fa per voi. A due minuti dalla spiaggia e cinque minuti dal centro del paese.
Stayed 14 nights in Jul 2022

2/10 Terrible

Sofie Van De

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Kamers zien er totaal niet uit zoals op de foto’s, badkamer heel vies, het bed is niet om op te slapen. De veren komen gewoon uit de matras. Onze dochter moest in een soort van keukentje slapen echt heel vies! Naar receptie geweest om te vragen voor andere kamer, ze hebben ons nog 8 andere kamers laten zien allemaal hetzelfde! Echt vreselijk. Wij hebben onze koffers gepakt en het hotel gewoon verlaten! Hier wil ik mijn welverdiende vakantie NIET doorbrengen! Dit is echt een bewijs van een “HORROR VAKANTIE”
Stayed 4 nights in Jul 2022

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The Room we got. Was old, dirty, it smelled and there was mould on the walls. The best thing was: i would say the toilette was not clean, but thart doesn't discribe what we found there. We are a young couple an don't have high claims, but that room was really horrible, especially for the price we paid. We also think that it is brazenly to require money for wifi, safe and ac. Before we never complained us on any hotel, restaurant or something. This time we went to the rezeption to tell them about the room. We got another room what also wasn't really better beside the bed and the ac which we didn't had to pay. Even though the ac didn't really workef, but it was better than nothing. The only thing which was okay was the food and the pool.
Stayed 3 nights in Aug 2019

4/10 Poor

Karl-Ove

Disliked: Staff & service, room comfort
Ekstremt dårligt.
Et helt igennem kikset hotel. Ventede 1/2 time på at natportien dukkede op for at vise os vore værelser. Det ene værelse vidste han ikke hvor var. Det viste sig at ligge mindre end 5 meter fra et larmende diskotek og mere en 300 m fra receptionen. Der var ingen fjernbetjening til aircondition og pga. støj fra musikken kunne vi ikke have åbne vinduer. Der var intet personale da vi skulle tjekke ud, så vi smed nøglerne på disken og forlod hotellet og kommer aldrig tilbage.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Måtte vente 2 dage på et badeforhæng, toiletbræt lå løst, aircondition virkede ikke, og blev ikke lavet.
Stayed 6 nights in Jul 2019

2/10 Terrible

Miguel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Struttura da domenticare ho dovuto cambiare 5 camere perche una era piu deteriorata alla fine ho pagato dinpiu per andare in altro hotel sempre dalla loro compagnia ..
Stayed 4 nights in Jun 2019