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Reviews of El Greco

3 out of 5
El Greco
Theotokopoulou 47, Chania, Crete Island

Reviews

8.2

Very good

Rating 10 - Excellent. 37 out of 112 reviews" "
Rating 8 - Good. 52 out of 112 reviews" "
Rating 6 - Okay. 17 out of 112 reviews" "
Rating 4 - Poor. 6 out of 112 reviews" "
Rating 2 - Terrible. 0 out of 112 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service
The room was small for three people but still a fantastic place. It was our second visit in five years. Great location. I highly recommend
Stayed 1 night in Apr 2024

8/10 Good

Nicoletta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not understand the air conditioning system
Stayed 1 night in Sep 2023
Response from El Greco Hotel on Nov 4, 2023
Dear ms. Nicoletta,Thank you for rate your experience from your stay in our hotel.Regarding the air-condition unit, the reception is open 24 hours in order to assisting you with any issue that will pop-up. It will be better next time that you will deal with a problem to contact reception.Best regards

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to visit again!
Thoroughly enjoyed my stay at El Greco in Chania. It was a further walk from the bus station than I anticipated but less than 10minutes overall and allowed me to traverse Chania Old Town on the way. Situated on one of the most chic streets in the old town, you'll be within walking distance of the city's most photographed sites. Very clean & well-maintained Very helpful desk staff- great restaurant recommendations!
Stayed 4 nights in Aug 2019
Response from Katerina on Sep 11, 2019
Dear mrs Rachel Thank you for staying with us as well as for your feedback We will be glad to welcoming you again at our hotel sometime Best regards

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional Staff, with professional and friendly attitude.
Stayed 3 nights in May 2019

8/10 Good

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel - Ideal location
Ideal location for the old port. Warm and friendly locally owned hotel. Free parking close by. No complaints.
Stayed 3 nights in Dec 2018
Response from Katerina Tzagaraki on Feb 8, 2019
Thank you for staying with us. We are very glad you enjoyed your stay. Remain at your disposal any time Best regards,

8/10 Good

Roland

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Dec 2018
Response from katerina tzagaraki on Feb 8, 2019
Thank you for staying with us!

10/10 Excellent

Ivana, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very centric. Close to the port and the restautants in down town. Very pinturesque. Nice staff.
Stayed 3 nights in Sep 2018

6/10 Okay

Lee, Cumming, GA

Liked: Staff & service
Disliked: Room comfort
El Greco has an excellent location. Near everything anyone would like to see. Decent breakfast included.
Stayed 2 nights in Sep 2018

8/10 Good

Adam

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast is very good. The hotel is right in the old town but away from a lot of commotion. We had trouble with the air conditioner but staff were able to fix it right away. I’m finding that booking through Expedia the room selection is usually not as good as directly booking with the hotel. Last time I booked through the hotel website and we got a room with a balcony view over the street. This time we got a back room with a view of a wall. Not happyn it’s Expedia. Rates might be good but you get dumped into a bad room.
Stayed 2 nights in Jul 2018

10/10 Excellent

Allen, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
This hotel is in a great location, shops and restaurants and the old port are close by. The Nea Chora beach is less than 15 min walk away. There is an excellent bakery opposite the hotel. We had a lovely room on the 3rd floor and it overlooked the street and partial view of the sea. Thank you to Flora and Aphrodite for keeping our room clean. Only downside was an uncomfortable mattress and a small bathroom. Also if you want to hire a car, parking is very difficult as it is very busy around that area. Breakfast was continental style and was available until 10:30. Thank you to the wonderful reception staff Effie and Katerina for being very friendly, informative and nothing was too much trouble. Thank you very much to Nikos the night staff who sorted out the television problem when it went wrong. We enjoyed our stay very much and look forward to returning and seeing the newly renovated El Greco next year. Thank you once again to everyone for a very pleasant stay. We highly recommend the El Greco.
Stayed 17 nights in Jun 2018

10/10 Excellent

Erin

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Accessible stay or NOT.
Fabulous area. The hotel claimed to be “accessible” but had two steps into the hotel and the lift was too small to fit a manual wheelchair. They did give me a downstairs room but I was unable to go to breakfast as that was down stairs. Great hotel but it is not accessible.
Stayed 2 nights in Jun 2018

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional hotel
Lovely traditional hotel in one of the prettiest streets in Chania. Lovely staff& good breakfasts. Would definitely recommend.
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy hotel in the old town close to all attraction
Stayed 2 nights in May 2018

4/10 Poor

James, Chania, Greece

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This place is by far the worst place, I have ever stayed at. The internet is so horrible you might not even have it. The rooms came with no irons, so my clothes were wrinkled during my stay. The breakfast isn't really much. I grabbed my breakfast out in town.
Stayed 2 nights in May 2018

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location to explore Chania
This was a 5 star stay because of the perfect location on the West part of old town Chania. The hotel is located about a block inside old town which made its Chania alley location fabulous. It’s just a block away from the water and public (free and safe) parking. The front desk staff person was welcoming and helpful. Locked luggage storage if you need that. We had the trim with a terrace. The room comfort was fine. Wonderful breakfast and coffee. We loved exploring Chania!
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for Price
Nice breakfast. Room on the smaller side. Washroom outdated with musky shower curtain but good for a short stay.
Stayed 2 nights in Nov 2017

10/10 Excellent

Susan, Rockville Centre, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, centrally located in Old Town
We were very comfortable in this hotel and had a 4th floor room with rooftop balcony. Elevator went only to 3rd floor, so the upper rooms are not suitable for anyone with mobility problems. Also, had to find our own parking a number of blocks away. Being right in the Old Town was very convenient, and made having a car there unnecessary. Would definitely stay here again.
Stayed 1 night in Sep 2017

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute and Local
Very cute hotel in the center of town. Directly across from a delicious bakery. Parking is not so easy, but available in the area nearby. Short walking distance from the harbor and all sights. Beautiful sunset and views from the rooftop terrace.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great charming place.
We loved our stay at EL Greco. As soon as we got there, the staff was super friendly and helpful. This hotels location is perfect. The Harbour and light house are super close, and no matter if you make a left or right into the alleys, you will find a charming little corner. I highly recommended. The only thing I didn't like were the beds because the mattress was too hard.
Stayed 3 nights in Jun 2017
Response from Efi Margiolaki on Jul 8, 2017
Thank you so much for your nice words. It will a pleasure to welcoming again in our hotel. Have a grate summer.

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
Good location, but so very loud. All the doors slam and voices echo in the tiled hallways, reverberating through you at all hours of the night. Shower is very awkwardly small.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay!
Location of the hotel was ideal - 10 min to harbor (old town, full of restaurants and shops) and 10 min to the beach. Hotel stuff were lovely and local people were charming. Just to let you know - if you book a taxi from the hotel there is extra charge of 3 euro. Taxi fare from the airport to the hotel was 23 euro. Hotel room didn't had any coffee/ tea making facilities but there is lovely cafe across the hotel serving Greek coffee for 2 euro.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
excellent view. very quite place to stay. staff is very attentive and responsive for anything. breakfast was awesome.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Room comfort
Off season, but the staff was helpful and considerate of my requests. The bathroom is very basic but the rooftop pattio makes up for it, a little.

8/10 Good

Verified traveller

6/10 Okay

Kenneth, Chile

Disliked: Cleanliness, staff & service, room comfort
Great view, not so great room
The room was on the fifth floor. It was only accesible via staircase from the fourth floor. Once on the fifth floor, you have to go through a large balcony/patio to get to the top two rooms. The view is amazing from there. At night it is windy, though, and the lighting is not good. I went in spring and the room was very cold. There was no heater, and no extra blankets. The bathroom seemed improvised, and the shower was horrible: small, no curtain, no pressure, and lukewarm water. The staff was not very helpful at reception, not giving many tips on sightseeing or local adventures. The best thing is its location. It is at a perfect distance from everything. (20min walk to the bus station).

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great to stay in. It is clean and well maintained. Would book again.

8/10 Good

Jake , Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location and facility quality
The staff were helpful and well mannered. The location and price were great. The breakfast was a joy.

8/10 Good

Aurelia, London / Bari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo traveller
I spent 4 nights in this hotel as a base to visit surrounding places in Western Crete and felt really comfortable and well located, on the quiet and charming side of the Old Town yet very close to everything and literally 10 min walk from the central station, not even 5 to the port and sea front through a maze of enchanting narrow alleyways. In fact, it was not easy to find this hotel, although once you do, you realize it is actually pretty straightforward.......!!!! Service was good, friendly and welcoming, breakfast rich, room and bathroom basic, but clean and with character. I did get a room with an amazing roof terrace, which I did not want to leave!! Also, if you do not have a car, ask at reception to see what's on offer re organised tours to Gramvousa-Balos, Samaria Gorge, etc if you are after no-brainers.

8/10 Good

Richard, r.b. calif.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location
Comfortable hotel in a central location very near port and it's many restaurants. Very friendly and helpful staff. Rooms were of adequate size and air conditioner,toilet and shower all functioned properly. On a walk street with much character,outdoor dining and shops. Would recommend to others.

6/10 Okay

chas, California

Liked: Cleanliness, staff & service
Disliked: Room comfort
Okay hotel in old part of Chania
Breakfast good though limited. Good AC and water pressure. No good beach near hotel. Chania it self sucks. TOO MANY PEOPLE . If you like Times Square on New Years, go to Chania.

8/10 Good

Tom, Sheffield, UK

Liked: Cleanliness, staff & service
Basic hotel in a great location
I spent a week at the El Greco on my own in June 2015. The room (106) was quite small but was OK for 1 - it would probably feel crowded for a two people. The room window faces onto a wall so there is not much light into it, but this also means that there is no direct sunlight hence the room did not get too hot. The air-con is quite basic but effective enough - the room never got cold, but I was able to sleep, etc. The bathroom was quite cramped, but everything in it worked well enough. (But note that the shower area is very small and larger-sized people will find it difficult.) The breakfasts were basic but were OK for me - I only eat small basic breakfasts anyway. The facilities in this hotel are very limited - there are the rooms, the breakfast room, a small lobby area with a few seats and the lobby, which is staffed 24 hours. There is no general air-conditioning. This all sounds like I'm being negative, but I'm not. There are significant pluses:- it is inexpensive, and above all it is well-sited - just a couple of minutes' stroll down to Chania harbour front or into the Old Town. The building itself is old and characterful. The staff were friendly and helpful when I needed to ask them for something. They all spoke good english. The room was perfectly clean. Towels were replaced a couple of times during the week, the bedding wasn't. To summarise, it's a budget hotel in a great location which delivers on what it promises.

10/10 Excellent

philip, sherbourn dorset uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
happy days
IT was greet the staff was so freindly and helpful.we will stay again.

8/10 Good

Roumiana, Sofia

Liked: Cleanliness, staff & service
1-night stay
Excellent location, very friendly and helpful staff, good local and continental breakfast.

8/10 Good

Helen, St. Paul

Liked: Cleanliness, staff & service, room comfort
Friendly hotel
We stayed here for several nights in January. The room was plain but clean and comfortable. The staff was friendly and helpful. Good continental breakfast. In the summer the rooms on the street may be noisy.

8/10 Good

Jonathan, Oxford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly small hotel with plenty of character
I stayed at El Greco in Chania for a total 9 nights comprising two visits in two different rooms, one before and one after attending a conference in Crete. I was very pleased with my stay there. The air conditioning in the rooms provided a welcome break from the heat outside. It is in a good location in the old part of Chania easy to walk to all the main attractions in the City and yet reasonably quiet. It is an old building and each room has its own character. There was a generous buffet breakfast. After checking out I was able to leave my bags in a locked room until I set off for the airport. I would definitely stay there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed stay would recommend
Good location in town, Had third floor room at back overlooking walls No private balcony but use of balcony at front and roof terrace. Room was quiet and confortable except for slight noise from pump in next building . Did not have breakfast so can not comment. Reception always manned and staff helpful Would stay again

10/10 Excellent

Libby, Nottingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely impressed
Great value, spacious room, ideal location, very friendly staff. Would highly recommend to someone wanting a great atmosphere on a budget.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Front Desk Troubles
After staying outside of Chania, we switched hotels for the remainder of our trip to be closer to downtown. While the location is great, nothing else was. The first hotel we stayed in was 5 star compared to here. First, off the rooms are tiny. There was barely enough room to navigate around the bed and no place for the suitcase besides the top of the fridge. The double room is two twins pushed together (typical Europe). The beds were hard as rocks and the pillows were barely even worth sleeping on. And the bathroom was so small that the door couldn't be opened all of that way because it hit the toliet. The small bathroom also didn't allow for much airflow, so it was constantly humid. Maybe if the fan could be left on all day that would not be an issue. But seeing as how all electricity gets turned off when you leave the room because the key contains the magnet which turns it on, the fan cannot stay on. Speaking of the key, I had a major issue with not being allowed to keep it when you left the hotel. They make you turn it into the desk if you are going to be gone. And when you return, you have to ask for it but no one verifies that you are the one getting the key for your room. Totally unsafe. Anyone could walk in, see the rooms keys (they are in plain sight) and ask for one. The person at the desk changes all of the time, so no one really knows if you are staying there or not. And my final complaint has to do with the desk person. The morning I went to check out, the person behind the desk didn't speak English. And not only did he not speak English but he did not know how to use the credit card machine or computer, so checking out was awful! There are a lot of hotel choices in downtown Chania, so choose something other than the El Greco!

10/10 Excellent

Jacinta, Chandler, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Cozy Hotel in Old Town Chania
I really enjoyed staying at this hotel in Old Town Chania. The hotel is towards the quieter part of the harbour in the North West area in Theotokopoulus. My room was very large and situated on the 1st floor. There is a small patio with a clothesline and you can do some hand laundry. The room is clean and has 2 large twin beds.This is a beautiful part of town, with many tavernas. There are 2 minimarts right outside the hotel. A shallow beach area is within 5 minutes walking distance from the hotel. Internt connection is sketchy, but if you have a netbook, Starbucks has free wireless internet for 2hrs. I paid cash at check out since you will be charged for service fee if paid by credit card.

10/10 Excellent

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel hôtel idéalement situé !
Accueil agréable, très belle chambre propre et confortable et excellent petit déjeuner. À proximité du port - parking gratuit à proximité.
Stayed 1 night in Oct 2023
Response from El Greco Hotel on Nov 4, 2023
Dear mr. Patrick,We are glad that your stay in our hotel was an amazing experience for you. We hope in the near future our paths to cross again.

10/10 Excellent

sophie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at this hotel. The staff was really nice, the room clean and comfortable . The location is perfect to visit all the city.
Stayed 2 nights in Sep 2022

6/10 Okay

Aleksandar, Wolfurt

Liked: Cleanliness, amenities, property conditions & facilities
Das Check-IN hat sich um ca. 40min verspätet, was nicht sein sollte. Das Check-OUT verlief reibungslos und schnell. Das Standardzimmer war schön und das Badezimmer war groß mit vielen vom Hotel zur Verfügung gestellten Hygieneartikeln. Das Zimmer war leider direkt im Erdgeschoss and der Straße situiert, das Stimmen gut hörbar gemacht hat. Die Dusche im fast rechteckigen Badezimmer ist leider komplett offen, weshalb das Badezimmer schnell überall auf dem Boden nass wird, wenn man als große Person duscht. Das Personal ist nur teilweise zufriedenstellend gewesen: a) einmal gab es eine sehr nette Dame, die einem gute Spots in der Stadt Chania auf einer Karte eingezeichnet hat sowie einen großen Geldschein in mehrere kleine Geldscheine gewechselt hat. b) Es gab eine Dame, die einfach ins Zimmer kam, obwohl das Zimmer bereits vor 2h fertig gemacht wurde. Es besteht die Möglichkeit, dass sie sich vorher angekündigt hat, was ich aufgrund meiner Kopfhörer nicht gehört habe, aber sie hat mir nicht mitteilen, was ihre „Mission“ war.
Stayed 2 nights in Sep 2022

8/10 Good

Christine Jærv

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Koselig hotell midt i en hyggelig gågate. Deilig frokost, gode senger. Rent rom og regndusj på badet.Fin takterasse. Anbefales!
Stayed 1 night in Aug 2022

6/10 Okay

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Hannele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go again
Loved it, staff very nice and helpful. Breakfast offering was a bit narrow but moves hunger for a while. ;) room was cleab and nice!
Stayed 6 nights in Aug 2019
Response from Katerina on Aug 29, 2019
Thank you for staying with us. We will be very happy to assist you again in the future

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from katerina on Jul 22, 2019
Thank you for your feedback. We will be glad to assist you again someday

8/10 Good

Meggi

Liked: Cleanliness, staff & service
perfekt für kurzen Städtetrip
kleines sauberes Hotel, etwas abgewohnt aber sehr sauber und ruhig. Wir hatten leider nur Zimmer zur Rückseite und schauten auf eine Mauer. Die Dachterrasse ist sehr schön, ur sehr heiss. Leider keine Schattenspender. Freundliches Personal. Frühstück gut und völlig ausreichend. Um für 3 Tage die Altstadt zu erkunden perfekt.
Stayed 2 nights in Jun 2019
Response from katerina on Jul 22, 2019
Thank you for your feedback. We will be glad to assist you again someday

10/10 Excellent

Finn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel
Det car bare en fornøjelse at være der, dejligt personale, dejligt hotel og beliggenhed
Stayed 12 nights in Jun 2019
Response from katerina on Jul 22, 2019
Thank you for your feedback. We will be glad to assist you again someday

8/10 Good

Verified traveller

特に問題なし。静かで落ちついていた。
Stayed 1 night in May 2019
Response from katerina on Jul 22, 2019
Thank you for your feedback. We will be glad to assist you again someday