Indoor pool, open 6:00 AM to 11:00 PM, pool umbrellas, sun loungers

Reviews of Meixi Lake Hotel, A Luxury Collection Hotel, Changsha

4.5 out of 5
Meixi Lake Hotel, A Luxury Collection Hotel, Changsha
1177 Huanhu Road, Meixi Lake, Yuelu Dist, Changsha

Reviews

9.8

Exceptional

Rating 10 - Excellent. 10 out of 12 reviews" "
Rating 8 - Good. 2 out of 12 reviews" "
Rating 6 - Okay. 0 out of 12 reviews" "
Rating 4 - Poor. 0 out of 12 reviews" "
Rating 2 - Terrible. 0 out of 12 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, professional hotel.
Stayed 2 nights in Jan 2019
Response from Chloe on Jun 27, 2019
Dear explorer, thank you for your stay with us at Meixi Lake Hotel, a Luxury Collection Hotel, Changsha. Thank you very much for taking the time to review our property. It's always heartwarming to hear that you had a good time. Your review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. We look very much forward to welcoming you back in the future. Thank you!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Amy Liao on Dec 4, 2018
Dear guest, thank you for stay with us and thank you for your feedback. We look forward to your next stay with us and continuous support in the near future. Thank you!

10/10 Excellent

jimmy, ohio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
every thing was great! the staff spoke very good English , and they did all they could to make me feel very comfortable.
Response from Marcom Department on May 4, 2017
Dear Jimmy, Thank you for taking the time to share your feedback regarding your recent stay with us at Mexi Lake Hotel, a Luxury Collection Hotel, Changsha. We are very glad to know that our staff and service helped in making your visit enjoyable. Good language and communication is a necessary condition for our service, and we always strive to provide comfortable and friendly accommodations for each explorers. Thank you again for your feedback and support and we look forward to welcoming you back in the near future. Sincerely yours

10/10 Excellent

Xiaoming

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2021
Response from Meixi Lake Hotel, a Luxury Collection Hotel on Jun 17, 2021
Thank you for your stay with us at Meixi Lake Hotel, a Luxury Collection Hotel, Changsha. Thank you very much for taking the time to review our property. It's always heartwarming to hear that you had a good time. Your review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. We look very much forward to welcoming you back in the future. Thank you!

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得再次入住
服务热情周到,房间大景观佳,清洁到位。早餐丰富程度一般。位置虽稍为偏僻,周边环境相当不错。
Stayed 2 nights in Mar 2021
Response from Hotel Management on Jun 28, 2021
亲爱的旅行家,恭喜您成功打卡网红新地标长沙梅溪湖金茂豪华精选酒店,并很高兴获悉您拥有一段愉悦的入住体验。我们始终相信好的口碑一定是从客人最真诚的满意度推荐出去的,同时我们也很荣幸能为您提供最贴心的服务和舒适的环境。地铁周边的优越地理位置,轻松到达各大景点,为您的商务出行或休闲度假带来便利。沃尔玛、金茂览秀城大型商场与酒店连通,为您的购物提供方便。衷心期待您的再次打卡,祝您生活愉快!

10/10 Excellent

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Chloe on Jun 27, 2019
Dear explorer, thank you for your stay with us at Meixi Lake Hotel, a Luxury Collection Hotel, Changsha. Thank you very much for taking the time to review our property. It's always heartwarming to hear that you had a good time. Your review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. We look very much forward to welcoming you back in the future. Thank you!

10/10 Excellent

Yin Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
各方面都好,我不見了一支按摩棒,酒店經理很有心的幫我找到,真的要表揚
Stayed 4 nights in Jun 2019
Response from Hotel Management on Jun 28, 2021
亲爱的旅行家,恭喜您成功打卡网红新地标长沙梅溪湖金茂豪华精选酒店,并很高兴获悉您拥有一段愉悦的入住体验。满意只是我们的起点,惊喜与感动才是我们一直追寻的方向,我们将不断超越与完善,期待您下次的打卡,相信更加优秀的我们赋予您家一样的温暖。祝您生活愉快!

10/10 Excellent

Yin Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務好,早餐佳,
Stayed 3 nights in Aug 2018
Response from Amy Liao on Dec 6, 2018
亲爱的旅行家,非常感谢您入住长沙梅溪湖金茂豪华精选酒店,并很高兴获悉您拥有一段愉悦的入住体验。我们期望在您的每一次下榻中都能感受到我们精致不凡的关怀,以及别具一格的个性化服务。一日之计在于晨,我们为您准备的丰富营养的早餐给您带来一天好活力。再次感谢您对长沙梅溪湖金茂豪华精选酒店的支持与信任,衷心期待您的再次莅临,开启新的桃花源探索之旅。

8/10 Good

JU PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿經驗
整體而言各方面都是很棒的一家酒店。 因為我是連住3天,所以唯一美中不足的地方就是我已經按了"請勿打擾"的按鈕了,房務人員還是一樣在我睡覺的時候按電鈴說要打掃連續兩天都按,其中有一天要檢查衛生的人員還直接開了門要直接進來,我認為這是比較離譜的一個狀況,其他都很好。
Stayed 1 night in Oct 2018
Response from 酒店经理 on Nov 8, 2018
亲爱的旅行家, 感谢您入住长沙梅溪湖金茂豪华精选酒店并提出宝贵意见与建议。我们对于您所反应的问题,以及入住期间为您带来的不便感到十分遗憾! 酒店已将您所提到的问题反馈至相关部门,并将持续监管、对 员工进行相关培训以提供更优质水平的服务。 如您希望与我们深入交流, 可拨打0731-88698888客服热线与我们联系。 感谢您的诚挚建议,我们衷心希望此次事件没有影响到您对酒店的印象,并期待您的再次下榻,开启您的桃花源探索之旅!

10/10 Excellent

Yin Ping

不錯的一間酒店
房間大有2個洗手盆,2人用很方便
Stayed 3 nights in Aug 2018
Response from Hotel Management on Jun 28, 2021
亲爱的旅行家,恭喜您成功打卡网红新地标长沙梅溪湖金茂豪华精选酒店,并很高兴获悉您拥有一段愉悦的入住体验。我们期望在您的每一次下榻中都能感受到我们的用心,以及个性化的服务。我们将继续致力于完善每一个细节来提供您的入住享受,衷心期待您的再次莅临,开启桃花源探索之旅!祝您生活愉快、工作顺利。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018
Response from Chloe on Jun 27, 2019
Dear explorer, thank you for your stay with us at Meixi Lake Hotel, a Luxury Collection Hotel, Changsha. Thank you very much for taking the time to review our property. It's always heartwarming to hear that you had a good time. Your review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. We look very much forward to welcoming you back in the future. Thank you!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Chloe on Jun 27, 2019
Dear explorer, thank you for your stay with us at Meixi Lake Hotel, a Luxury Collection Hotel, Changsha. Thank you very much for taking the time to review our property. It's always heartwarming to hear that you had a good time. Your review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. We look very much forward to welcoming you back in the future. Thank you!