Ratings based on 801 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller fromChicago

Not Worth It

Posted 23-Sep-2016
Pros: The room attendants were so sweet and kind.
Cons: Room preparation and fixing the workout facility. Also, 2 out of the 3 people I spoke to at the front desk seemed to want to rush us out.
Upon entering our room, it smelled very musty and moldy. Since we were only there for one night, we just dealt with it. In addition, the lounge chair had a very disgusting/large stain on it. I went to go use the work out facility and the following happened: - Running on the treadmill, where the rubber track kept randomly getting stuck. After about 4 minutes, it just shut off and caused me to almost fall over and injure myself. - One of the benches was loose and so when I was sitting on it, it fell to the side.
2out of 5
by A verified traveller

Dank nasty smelling room

Posted 12-Sep-2016
The room was musty and dank. The carpet was wet. The only way to stand the smell was to crank up the AC to max. Hotel was sold out for a football game so we didn't have any options. Would not stay again in any circumstances.
Comment from Hotel Management
14-Sep-2016 by Brian Alcorn, Hotel Management
I would like to apologize for your experience at our hotel. Since your departure we have corrected the issue in that room. We strive to ensure all our guests have the best experience possible. Again I would like to apologize for not meeting your expectations. Sincerely, Brian Alcorn General Manager
5out of 5
by A verified traveller fromillinois

Comfortable, clean, quiet.

Posted 12-Sep-2016
Pros: Clean, quiet, comfortable and friendly. They also have one of the better complimentary breakfast that we have ever experienced.
Cons: No concerns or suggestions at this time.
Location: Very close to several restaurants and shopping.
We enjoyed a clean comfortable stay and the staff was incredibly friendly and accommodating.
4out of 5
by A verified traveller froml

It was all good.

Posted 28-Aug-2016
It was all good, maybe a little old but that's it.
5out of 5
by A verified traveller

Posted 16-Aug-2016
Nice desk person at check in, room was very clean and comfortable. Very good and well managed continental breakfast.
4out of 5
by A verified traveller

Posted 16-Aug-2016
The room was clean and comfortable. Only stayed till early morning. Towels were too thin.
4out of 5
by A verified traveller

Posted 10-Aug-2016
nice hotel... clean and friendly staff.... would return again
4out of 5
by A verified traveller

Posted 1-Aug-2016
Pros: convenient location, quiet, clean, good breakfast, inexpensive.
Friendly staff; room was clean and comfortable. Noticed some deferred maintenance in room (plaster cracks) and some minor fixes in bathroom re fixtures.
5out of 5
by A verified traveller

Posted 21-Jul-2016
Comfortable and clean. Price was reasonable. Staff very friendly.
4out of 5
by A verified traveller

Posted 20-Jul-2016
A convenient place to stay on our westward trip. Close to several places to eat and shop. The rooms were clean, the beds were very comfortable with emphases, and staff were nice and helpful. Breakfast was available until 9:30 AM.