Thank you for choosing to stay with us during Mom's Weekend at the University of Illinois! We're thrilled to hear that our hotel was perfect for your visit.Ensuring our guests have a comfortable and enjoyable stay is our top priority, especially during special events like Mom's Weekend. We're glad we could contribute to making your experience memorable.We appreciate your feedback and look forward to welcoming you back for another wonderful stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you for choosing to stay with us and for sharing your feedback! We're delighted to hear that our hotel's location pleasantly surprised you and that you found it to be a nice place for the price.We're glad that our proximity to the University of Illinois was convenient for you, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you for choosing to stay with us and for sharing your positive experience! We're delighted to hear that you found our spacious rooms and breakfast area to your liking, and that our staff made you feel welcome with their friendly service.Ensuring our guests' comfort and satisfaction is our top priority, and we're thrilled that we succeeded in making your stay enjoyable.We appreciate your kind words and hope to welcome you back for another fantastic stay in the future.Alana FullerHotel ManagerComfort Suites

We sincerely apologize for the inconvenience you experienced during your check-in process. We understand how frustrating it must have been to wait in the lobby for such an extended period, especially late at night.The delay was due to unexpected system maintenance, which unfortunately impacted our ability to check-in guests promptly. However, we acknowledge that our response fell short of your expectations, and we apologize for any inconvenience caused.Your feedback is invaluable to us, and we will use it to improve our procedures and ensure a smoother check-in experience for all our guests in the future.We appreciate your patience and understanding, and we hope to have the opportunity to provide you with a more seamless stay during any future visits.Alana FullerHotel ManagerComfort Suites

Thank you for choosing to stay with us while visiting on business, and for taking the time to share your experience. We're delighted to hear that you found our room comfortable, the bed cozy, and the hot tub relaxing. Providing a restful experience for our guests is always our goal, especially after a long journey.We're pleased that our staff's friendly and accommodating service made a positive impression on you upon arrival. Your comfort and satisfaction are important to us, and we're glad we could contribute to a relaxing stay during your brief visit.We appreciate your feedback and understanding regarding the limited time for breakfast. Should you find yourself in our area again in the future, we hope to have the opportunity to welcome you back for a longer stay where you can experience more of our amenities.Alana FullerHotel ManagerComfort Suites

Thank you for choosing to stay with us and for sharing your feedback. We're pleased to hear that you found our property clean, and we appreciate your input regarding the pillows and hot water.We apologize for any inconvenience caused by the pillows not meeting your expectations. Guest comfort is important to us, and we will certainly consider your feedback as we strive to enhance our amenities.Regarding the hot water issue, we apologize for any delay you experienced. Our maintenance team will investigate this matter promptly to ensure that all our guests receive timely access to hot water from the sink.Your feedback is invaluable to us as it helps us identify areas for improvement. We hope that despite these issues, you were able to enjoy your overall stay with us. If there's anything else we can do to enhance your experience or if you have any further comments to share, please don't hesitate to let us know.Thank you again for your feedback, and we hope to have the opportunity to welcome you back for another stay in the future.

Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our staff and property to be super nice during your stay.We apologize if the behavior of some other guests did not meet your expectations. Providing a comfortable and pleasant environment for all our guests is important to us, and we regret any inconvenience caused by the actions of others.Your feedback is invaluable to us, and we appreciate your understanding. If there's anything else we can do to enhance your experience or if you have any further comments to share, please don't hesitate to let us know.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to rate your recent stay with us! We're thrilled to see that you had an excellent experience during your time at our hotel.Ensuring our guests' satisfaction is our top priority, and we're delighted that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to rate your recent stay with us! We're thrilled to see that you had an excellent experience during your time at our hotel.Ensuring our guests' satisfaction is our top priority, and we're delighted that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you for choosing to stay with us during your son's University of Illinois acceptance visit, and for taking the time to share your feedback.We're glad to hear that you found our rooms to be clean, but we apologize if they did not meet your expectations in terms of modernity. Your feedback regarding the breakfast selection and the temperature of our pool is valuable to us, and we will review these areas to see how we can improve the experience for our guests.We understand the inconvenience caused by the pool temperature, and we apologize for any disappointment it may have caused, especially for your 5-year-old. Please be assured that we will look into this matter to ensure that the pool temperature is comfortable for all our guests.We appreciate your understanding, especially during this time when your usual choice, Drury Inn, is undergoing renovations. We hope that you will consider giving us another chance in the future to provide you with a more enjoyable stay.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to fill out an online review regarding your recent stay. We are happy that you found your stay satisfactory. We appreciate all feedback and use it as we continue to improve our hotel and services. We hope you will visit again!Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to fill out an online review regarding your recent stay. We apologize that the breakfast was not to your standards. We appreciate all feedback and use it as we continue to improve our hotel and services. We are happy that you found your stay satisfactory. We hope you will visit again!Alana FullerHotel ManagerComfort Suites

Thank you for the great review! We are happy that you enjoyed your recent stay. We look foward to seeing you again next time!Alana FullerHotel ManagerComfort Suites

Thank you so much for the perfect 5 out of 5! We are so happy that we were provided you with such an enjoyable stay. We look forward to seeing you again the next time your travels bring you to Central Illinois!Alana FullerHotel ManagerComfort Suites

Thank you for taking the opportunity to let us know about your recent stay. We greatly appreciate the 5 out of 5 score! We hope you will stay with us again on future visits to the area.Alana FullerHotel ManagerComfort Suites

Thank you for your positive feedback! We're delighted to hear that you enjoyed your experience at our property and found our staff accommodating during your stay.Your satisfaction is our top priority, and we're thrilled that we were able to meet your expectations. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to reach out to us directly.We appreciate your support and look forward to welcoming you back for another pleasant stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to share your feedback with us. We're delighted to hear that you found our hotel very clean and enjoyed the courteous service provided by our team.However, we are deeply sorry to learn about your experience with our housekeeping staff. Providing friendly and professional service is a priority for us, and we apologize for any rudeness encountered during your interactions with them. Rest assured, we will address this matter with our housekeeping team to ensure that all guests are treated with the utmost respect and courtesy.We're pleased that you enjoyed our pool area and found the water temperature to your liking. It's wonderful to know that you had an overall great stay with us and that you plan to visit again.If there's anything else we can do to enhance your experience during your next visit, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.Alana FullerHotel ManagerComfort Suites

Thank you for sharing your feedback regarding your recent stay. We take all guest concerns seriously and prioritize the well-being and comfort of our guests.Firstly, we sincerely apologize for any inconvenience or discomfort you experienced during your stay. Please know that the health and safety of our guests is our utmost priority, and we have promptly investigated your concerns.As we are required to inspect not only the room that is suspected of having an issue with pests, we also have to inspect the rooms on either side, across the hall, above and below it, so the process does take time and costs us thousands to have it inspected properly, as well as we have to have the rooms out of order causing losses in revenue. This is why it cannot be an immediate response. After thorough inspection of these 6 rooms we can happily confirm that there are no bed bugs present in any of those rooms and you were not exposed to any at our hotel. We take proactive measures to ensure the cleanliness and hygiene of our accommodations, and we adhere to strict protocols to prevent any pest infestations.We understand the distress situations like this can cause. Our team is committed to providing excellent service and addressing guest concerns promptly and effectively. Rest assured, we have taken steps to improve our communication processes to ensure that all guest concerns are addressed in a timely manner.We appreciate your recognition of Laura and Beau's efforts to assist you during your stay. They are valuable members of our team, and we will ensure that your kind words are shared with them.Effendi FendiGeneral ManagerComfort Suites

We appreciate you taking the time to let us know about your recent stay. We apologize that we failed to meet your expectations. We will use your review as we continue to improve our hotel and service. We hope you will consider giving us another opportunity to provide you with a more pleasant experience in the future.Alana FullerHotel ManagerComfort Suites

Thank you for taking a moment to let us know about your recent visit. We are genuinely sorry that other guests actions affected your stay. We are making changes in our policies and booking perimeters for being a guest in our hotel to hopefully alleviate these types of issues in the future. We do hope that you will stay with us again on future visits to the area, so that we may have an opportunity to provide you with a more pleasant experience. Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Urbana Champaign, University Area.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerHotel ManagerComfort Suites

We appreciate you taking the time to let us know about your recent stay. We are sorry that we failed to exceed your expectations in regards to noise and cleanliness. We will use your review as guidance as we continue to improve our hotel and services. We hope you will consider staying with us again in the future, so that we may have the opportunity to provide you with a more pleasant experience.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Urbana Champaign, University Area.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerHotel ManagerComfort Suites

Thank you for sharing your feedback with us. We're sorry to hear about your experience with the weather related issues while parking in the handicap parking spots.We apologize for any inconvenience this may have caused. It's important to note that our snow plow company did note they were unable to clear the handicap parking spaces fully due to vehicles actively being in those parking spots when they came to plow/salt during and after the bad weather we had. We understand the importance of maintaining safe and accessible parking for all our guests, and we will take steps to ensure that this issue is addressed promptly in the future. Your feedback is valuable to us, and we appreciate your understanding.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable and better weather stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to fill out an online review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Urbana and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town.Alana FullerHotel ManagerComfort Suites

Thank you for the kind and constructive review! We are happy that you enjoyed your stay overall. We do apologize that the breakfast did not exceed your expectations. We will use your review as direction as we continue to improve our hotel and services. We hope you will visit us again so that we have the opportunity to provide you with an even more enjoyable experience!Alana FullerHotel ManagerComfort Suites

Thank you so much for the great review! We are glad that you enjoyed breakfast and found the staff efficient. We look forward to providing you with the same pleasant experience the next time you are in the area!Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Urbana Champaign, University Area.We sincerely appreciate and value your feedback as a valued guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Alana FullerHotel ManagerComfort Suites

Thank you for choosing to stay with us and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced with the pool during your stay.We understand the importance of a functional and comfortable pool, especially for guests attending a gymnastics meet. We're genuinely sorry that the emergency refill resulted in colder water than expected. It was an unforeseen circumstance, and we regret that we didn't communicate the situation more effectively.Your disappointment is valid, and we want to assure you that we are addressing this issue to prevent a recurrence. We appreciate your understanding and patience during this unexpected event.If your travels bring you back to the area, we would be grateful for another opportunity to provide you with a more seamless and enjoyable stay. Thank you for your feedback, and we hope to welcome you back under more favorable circumstances in the future.Alana FullerHotel ManagerComfort Suites

I am delighted to read your positive review about your stay at the Comfort Suites in Urbana-Champaign! It was a pleasure to have you and your wife as our guests, and I'm thrilled to know that you enjoyed your time with us.I sincerely appreciate your kind words regarding the resolution of the issue during your check-in. Ensuring a seamless experience for our guests is a top priority for me, and I'm glad I could assist promptly. Your recognition of my dedication to excellence and elite customer service means a lot.I will share your feedback with the entire staff, and we all look forward to welcoming you back in the future.Thank you again for choosing the Comfort Suites. We appreciate your support and hope to provide you with another exceptional experience on your next visit!Alana FullerHotel ManagerComfort Suites

Thank you so much for the perfect 10! We are so happy to hear that we were able to provide you with such an enjoyable experience. We look forward to seeing you again next time!Alana FullerHotel ManagerComfort Suites

Thank you for the perfect 10! We are so happy to hear that we were able to meet and exceed your expectations. We look forward to providing you with the same exceptional experience the next time you are in the Champaign-Urbana area!Alana FullerHotel ManagerComfort Suites

We appreciate you taking a moment to let us know about your recent stay. We apologize that we failed to exceed your expectations. We hope for another opportunity in the future to provide you with a more enjoyable experience.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to share your feedback with us. We appreciate your positive comments about our hotel and the great breakfast experience.We are sorry to hear about the issues you experienced in our pool area. Please accept our sincere apologies for any disruption caused by the behavior of some guests. We take this matter seriously, and our team is reviewing our policies to ensure a safe and enjoyable environment for all guests.Your feedback about staff observation during breakfast is noted. We want to assure you that our intention is to provide attentive service while respecting our guests' privacy. We will discuss this with our team to ensure a more comfortable and unobtrusive experience for our guests.We appreciate your valuable feedback as it helps us identify areas for improvement. We hope to have the opportunity to welcome you back and provide a more seamless and enjoyable stay in the future.Alana FullerHotel ManagerComfort Suites

Thank you so much for the great review! We are happy that we could provide you with such great service and were able to accommodate your early check-in. We look forward to seeing you again the next time you need accommodations in Urbana-Champaign!Alana FullerHotel ManagerComfort Suites

Thank you for the kind review! We are happy that we could provide you with a pleasant stay and service while you were in town visiting family. We hope to host you again the next time your travels bring you to the area!Alana FullerHotel ManagerComfort Suites

Thank you so much for the great review! We are happy that you enjoyed your recent stay. We look forward to providing you with the same pleasant experience the next time you are visiting the area!Alana FullerHotel ManagerComfort Suites

Thank you for the kind review. We are glad that you enjoyed your stay overall. We hope to see you again soon!Alana FullerHotel ManagerComfort Suites

Thank you so much for the great review! We are happy that the staff took such good care of you. We look forward to providing you with the same pleasant experience the next time you are in the area!Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with. Your satisfaction is important to us as a valued Choice Privileges member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Alana FullerHotel ManagerComfort Suites

Thank you for the perfect 5! We are so happy to hear that you had a great stay. We hope to see you again soon!Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Urbana Champaign, University Area. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Urbana Champaign, University Area. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Suites Urbana Champaign, University Area. We sincerely appreciate and value your feedback as a guest. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon!Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete an online review regarding your recent stay. We sincerely appreciate and value your feedback as a guest. We do apologize for the issues you had with the toilet in one of your rooms. We already have our team checking both of the rooms you were in to ensure that everything is working correctly. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive both positive and constructive feedback. Your loyalty is important to us. Please visit us again soon!Alana FullerHotel ManagerComfort Suites

Thank you so much for the great review! We are so glad that you enjoyed your stay. We look forward to seeing you again next time you are traveling to the Urbana area!Alana FullerHotel ManagerComfort Suites

We would like to thank you for taking the time to complete an online review. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Alana FullerHotel ManagerComfort Suites

Thank you for taking the time to complete an online review regarding your recent stay at Comfort Suites.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with regards to noise from other guests during your last visit. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We are also grateful that another guest must have let our team know what was going on so that we could put an end to the disrupting behavior of the other guests.We genuinely hope for another opportunity to provide you with a much more restful stay in the future.Alana FullerHotel ManagerComfort Suites

We would like to thank you for taking the time to complete an online review. Feedback from our valued guests is very important to us and your input helps us in our efforts to providing excellent service.Thank you so much for your business and we look forward to seeing you in the future.Alana FullerHotel ManagerComfort Suites