Title: West Palm Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # West Palm Hotel Hotel in Chaguaramas with free breakfast and bars ![3 bars/lounges, poolside bar](https://images.trvl-media.com/lodging/91000000/90770000/90762100/90762071/233fe29c.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/91000000/90770000/90762100/90762071/815dcbe9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily continental breakfast](https://images.trvl-media.com/lodging/91000000/90770000/90762100/90762071/e969480e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/91000000/90770000/90762100/90762071/f35449c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Double Room](https://images.trvl-media.com/lodging/91000000/90770000/90762100/90762071/f226746d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies West Palm Hotel offers a quiet sanctuary near the ocean. Guests enjoy continental breakfast, cool off at the poolside bar, grab coffee at the café, and relax with aromatherapy spa services. Attentive staff and complimentary WiFi enhance the experience. 6.2 ## Popular amenities - - - Spa - Bar - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=90762071&PinnedHotelID=90762071&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Room, 1 Bedroom](https://images.trvl-media.com/lodging/91000000/90770000/90762100/90762071/407a9f93.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Bedroom ### Highlights Air conditioning Smart TV Blackout drapes/curtains Premium bedding Private bathroom Rainfall showerhead Microwave Electric kettle - 300 sq ft - Ocean view - Sleeps 3 - 1 Queen Bed ![Deluxe Double Room](https://images.trvl-media.com/lodging/91000000/90770000/90762100/90762071/f226746d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Smart TV Blackout drapes/curtains Premium bedding Private bathroom Rainfall showerhead Microwave Electric kettle - Ocean view - Sleeps 4 - 2 Double Beds ### Executive Room, 1 Bedroom ### Highlights Air conditioning Smart TV Blackout drapes/curtains Premium bedding Private bathroom Rainfall showerhead Microwave Electric kettle - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChaguaramas-Hotels-West-Palm-Hotel.h90762071.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChaguaramas-Hotels-West-Palm-Hotel.h90762071.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.68165%2C-61.63353&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=EdPdw-e0G_j1_F5CzAZ2oYj2EtQ=) 125 Western Main Rd, Chaguaramas, Diego Martin Regional Corporation #### Getting around - Piarco Intl. Airport (POS) - 55 min drive #### Restaurants - ‪Rituals Coffee House - ‬15 min drive - ‪KFC - ‬14 min drive - ‪Rituals Coffee House - ‬15 min drive - ‪Forde's Bar - ‬9 min drive - ‪Rituals Coffee House - ‬11 min drive ## About this property ### West Palm Hotel Property highlights Consider a stay at West Palm Hotel and take advantage of free continental breakfast, a poolside bar, and a grocery/convenience store. Treat yourself to spa services, such as a manicure/pedicure, a body scrub, or a body wrap. In addition to a free daily manager's reception and a coffee shop/cafe, guests can connect to free in-room WiFi, with speed of 25+ Mbps. Other perks include: - An outdoor pool along with sun loungers and pool umbrellas - Free self parking - A reception hall, barbecue grills, and coffee/tea in the lobby - A vending machine, a TV in the lobby, and a 24-hour front desk - Guest reviews say great things about the helpful staff Room features All guestrooms at West Palm Hotel have thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. More amenities include: - Free tea bags/instant coffee and electric kettles - Rainfall showers and tubs or showers - 40-inch Smart TVs with cable channels - Wardrobes/closets, microwaves, and daily housekeeping ## Similar properties ![Outdoor pool, open 6:30 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/96000000/95330000/95328900/95328885/w828h826x0y0-92ef4abf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chaquacabana Resort & Beach Club Chaguaramas - On private beach - Pool - Breakfast included - Spa 6.0 86 reviews CA $219 CA $265 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=95328885&PinnedHotelID=95328885&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/1000000/20000/12300/12229/d59c6f57.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kapok Hotel Port of Spain - Pool - Breakfast included - Spa - Parking included 8.4 Very good 1,002 reviews CA $165 CA $207 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=12229&PinnedHotelID=12229&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/92000000/91230000/91226600/91226596/1ed466e7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Queen's Comfort Inn Port of Spain - Pool - Parking included - Free WiFi - Air conditioning 8.2 Very good 16 reviews CA $120 CA $132 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=91226596&PinnedHotelID=91226596&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas](https://images.trvl-media.com/lodging/1000000/10000/4300/4216/180fb87e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Radisson Hotel Trinidad Downtown Port of Spain - Pool - Parking included - Free WiFi - Restaurant 7.2 Good 909 reviews CA $226 CA $271 total includes taxes & fees Nov 7 - Nov 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=4216&PinnedHotelID=4216&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/11000000/10660000/10657700/10657658/c743e51f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Palm Suite Hotel Port of Spain - Pool - Spa - Kids pool - Parking included 4.4 27 reviews CA $210 CA $231 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=10657658&PinnedHotelID=10657658&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1800000/1793200/1793103/238cf6ef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Trinidad Downtown Port of Spain - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 1,003 reviews CA $268 CA $325 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=1793103&PinnedHotelID=1793103&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (USD 31.00 per person)](https://images.trvl-media.com/lodging/1000000/570000/564200/564174/3ca351d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Trinidad & Conference Centre Port of Spain - Pool - Hot tub - Kids pool - Parking included 8.2 Very good 1,023 reviews CA $212 CA $257 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=564174&PinnedHotelID=564174&HadPinnedHotel=true®ionId=-1&adults=2) ![Banquet hall](https://images.trvl-media.com/lodging/2000000/1150000/1149900/1149889/e1c05816.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Port Of Spain Port of Spain - Pool - Parking included - Free WiFi - Restaurant 9.0 Wonderful 591 reviews CA $263 CA $318 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1149889&PinnedHotelID=1149889&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/83000000/82740000/82738800/82738751/9f4af58a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### St Ann's Guest House Ltd. Port of Spain - Pool - Breakfast included - Parking included - Free WiFi 6.2 41 reviews CA $125 CA $150 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=82738751&PinnedHotelID=82738751&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/2000000/1870000/1867100/1867037/b11058fe.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The BRIX, Autograph Collection Port of Spain - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 489 reviews CA $213 CA $255 total includes taxes & fees Nov 30 - Dec 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=1867037&PinnedHotelID=1867037&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends - 3 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Things to do - Outdoor pool - TV in common areas ### Family friendly - Grocery/convenience store - In-room microwave - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - Grocery/convenience store - Laundry facilities - Luggage storage - Vending machine ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Barbecue grill - Pool loungers - Pool umbrellas ### Spa - Aromatherapy - Body scrubs - Body wraps - Facials - Manicures/pedicures - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Handrails in stairways - No elevator - Tile flooring in room - Well-lit path to entrance ### More - Designated smoking areas - Reception hall ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Hair dryer (on request) - Rainfall showerhead - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 40-inch smart TV with cable channels ### Food and drink - Electric kettle - Free bottled water - Microwave - Tea bags/instant coffee ### More - Air conditioning - Iron/ironing board on request - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 12:30 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A damage deposit of USD 100.00 will be collected before check-in. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Long-term renters welcome Noise-free guestrooms cannot be guaranteed ### We should mention This property does not have elevators Pool access available from 6:00 AM to 7:00 PM Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as West Palm Hotel Hotel West Palm Hotel Chaguaramas West Palm Hotel Hotel Chaguaramas ## Frequently asked questions ### Does West Palm Hotel have a pool? > Yes, this property has an outdoor pool. Pool access is from 6:00 AM–7:00 PM. ### How much does it cost to stay at West Palm Hotel? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at West Palm Hotel on Nov 13, 2025 start from CA $132.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Chaguaramas-Hotels-West-Palm-Hotel.h90762071.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is West Palm Hotel pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at West Palm Hotel? > Self parking is free at this property. ### What time is check-in at West Palm Hotel? > Check-in start time: 3:00 PM; Check-in end time: anytime. ### What time is check-out at West Palm Hotel? > Check-out is at 12:30 PM. ### Where is West Palm Hotel located? > Situated in Chaguaramas, this hotel is 0.9 mi (1.4 km) from Chaguaramas Military History & Aerospace Museum and within 3 mi (5 km) of Five Islands Water & Amusement Park and Chaguaramas Boardwalk. Chaguaramas Golf Course and Macqueripe Bay are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## West Palm Hotel Reviews 6.2 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 17 6 - Okay 31 4 - Poor 12 2 - Terrible 20 ### 6.4/10 Cleanliness ### 6.8/10 Staff & service ### 6.0/10 Amenities ### 5.8/10 Property conditions & facilities ### 6.2/10 Eco-friendliness ### 6/10 Okay #### Milan Mar 31, 2025 Liked: Cleanliness, staff & service Very quite, calm, nice swiming pool ##### Milan Stayed 2 nights in Mar 2025 ### 6/10 Okay #### GAIL Jun 19, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Surroundings/environs are beautiful. Rooms need major improvement/upgrading. ##### GAIL Stayed 2 nights in Jun 2025 ### 8/10 Good #### Craft Sep 2, 2024 Liked: Staff & service, amenities The food is really good!… convenient location to five islands ##### Craft Stayed 1 night in Aug 2024 ### 8/10 Good #### Lamina Oct 18, 2024 Liked: Cleanliness, staff & service, amenities The staff was great, informed us of everything we need to know regarding our rooms. Ratescwere really affordable. ##### Lamina Stayed 1 night in Oct 2024 ### 10/10 Excellent #### melisa Mar 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff. Generous size rooms. Food was delicious Great variety with fresh fruit options. Lunch options and availability were amazing. I'll definitely be returning ##### melisa Stayed 2 nights in Mar 2024 ### 8/10 Good #### Michael Apr 20, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I’m impressed with the cleanliness and hospitality of the place and people.Will definitely be back ##### Michael Stayed 1 night in Apr 2023 ### 8/10 Good #### shenelle Jun 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very helpful... ##### shenelle Stayed 1 night in Jun 2023 ### 6/10 Okay #### Antonio Mar 28, 2024 Disliked: Cleanliness, staff & service Breakfast ##### Antonio Stayed 1 night in Mar 2024 ### 8/10 Good #### Devindra May 22, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The fish soup for dinner was excellent, and by itself raised the overall score from 3/5 to 4/5. ##### Devindra Stayed 1 night in May 2023 ### 6/10 Okay #### Matthias Oct 26, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The breakfast was decent, the pool is beautiful however there was mold in our bathroom, really questionable characters outside the hotel as well as the actual hotel itself drains smell badly, grass is overgrown and there's caution tape preventing you from rolling the suitcases on normal ground and instead you have to drag your suitcase up the stairs. ##### Matthias Stayed 1 night in Oct 2024 ### 8/10 Good #### Tricia Aug 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was the BESSSSSS. I LOVE YOU SHARON MOHAMMED YOU CLEANED Excellent FOR ME I WILL ALWAYS LOVE YOUUUUU 💚 ##### Tricia Stayed 12 nights in Jul 2024 ### 4/10 Poor #### Bevan Apr 21, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Logistically the set up of the rooms and accessibility ##### Bevan Stayed 1 night in Apr 2024 ### 4/10 Poor #### Kirt Nov 23, 2023 Disliked: Cleanliness, property conditions & facilities They are located too far from the International Airport. ##### Kirt Stayed 1 night in Nov 2023 ### 6/10 Okay #### terry Feb 22, 2023 Liked: Amenities The place is decent overall, some of the staff are very friendly and helpful. Rooms we clean but can do with a little upgrade. However, the price is affordable and it's good for a staycation if you are on a budget. ##### terry Stayed 2 nights in Feb 2023 ### 8/10 Good #### Verified traveller May 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Affordable, clean, and close to Peakes boatyard! Staff were helpful in finding a ride to the Fast Ferry at (!) 4:30 am. Excellent AC. Only downside was the loud grass-trimmer just outside. At first I thought: no TP!, but it was behind me.. ##### Verified traveller Stayed 1 night in May 2024 ### 8/10 Good #### Judith Ann Jun 5, 2023 Liked: Staff & service Welcoming & responsive staff. Generally tidy but signs of wear and tear, suggesting need for investing in upgrading facilities. ##### Judith Ann Stayed 1 night in Jun 2023 ### 4/10 Poor #### Marsha May 9, 2025 Disliked: Cleanliness, staff & service, amenities I booked a room that stated 3-4 people are allowed in the room. I came with my husband and daughter and was denied my room until I paid an extra amount for another person. They claimed they only had rooms for 2 people, though I booked online before I arrived. Later, during my stay, I went to the pool and cut my foot on a broken piece of glass. When I looked in the pool, there was a shard of glass nearly the size of my hand. I showed the staff and they told me that a guest broke a glass in the pool the night before. They said they called someone to clean and wouldn’t have another cleaning person there until the Monday, and it was a Friday evening when I went to the pool. When I asked what would be done, they told me to “be careful” in the pool. Of course, I did not feel comfortable swimming in the pool with broken glass in there. This meant I was unable to enjoy the pool services for my entire trip, as I left on the Sunday. ##### Marsha Stayed 2 nights in Apr 2025 ### 4/10 Poor #### Krasimir Jul 8, 2024 Liked: Cleanliness Disliked: Property conditions & facilities, room comfort They didn’t have WiFi for more then/4 hours. I also didn’t have hot water first night. Two basic things in the 21st century. ##### Krasimir Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Sherice Feb 18, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Had to switch rooms because of a foul odor and then the TV remote didn’t work, I had to get a different remote for the A/C. It was too much confusion and back and forth. ##### Sherice Stayed 1 night in Feb 2024 ### 2/10 Terrible #### Peter Jun 13, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were unhelpful. The rooms are hard to fin and the staff do noit guide you. They gave me a room with two enormous air conditioners outside - very noisy - so I complained and was given a quieter one b ut it required a lot of too and fro. Dinner such as it was, was pretty appalling and inflxible. You had to give a deposit for the aircon remote which says a lot about their clientele. Huge amounts of form filling at reception. Breakfast almost a bad as dinner - no choice at all. instant coffee and a tea bag and a kettle. Overall got the impression the staff did not care at all. ##### Peter Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Martin Oct 13, 2023 Disliked: Cleanliness, property conditions & facilities I have stayed at West Palm twice. The staff at the front desk is nice. But this hotel is the most poorly run dirty dump I have stayed at in a long time. The management / owners don't spend any money on basic upkeep. The place is in shambles, falling apart everywhere. Barely anybody staying there, half deserted. COCKROACHES running around the room all day. Random mix of half broken furniture. Dirty stained sheets. The pool is nice (if clean). The "breakfast" is horrible. The only reason to stay here is it is across the street from Peake if you are working on your boat there. Avoid if you can. Needs a new owner, major investment, and basic competence in how to run a hotel. ##### Martin Stayed 5 nights in Sep 2023 ### 2/10 Terrible #### Aristoteles Dec 21, 2023 #### This hotel should be out-of-business Honestly I never make any negative review, specially because all business can take a chance to improve their services, however this hotel should be closed now. No cable TV, the AC worked only one night, the next night And couldn’t sleep because of hot weather and defective AC. The breakfast is just like nothing, and all local people I’ve interacted in town made bad comments about the hotel. Do yourself a favor and save some frustration. Find other hotel. Pictures are attached to prove my review. By the way, I think I was the only guest there. Done my prepaid booking online, and no option to cancel. Breakfast served in a super nasty dirty tray . Check pictures. ![Better say they don’t have TV …. Horrible picture … not 4K lol.](https://a.travel-assets.com/ugc/hotel-reviews/C8BD684AE44564CA2BA7E56D19B52A82AEBA26781703193291601.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Broken and outdated AC, also missing the remote control.](https://a.travel-assets.com/ugc/hotel-reviews/57EA09B09171F31D327C4DF43076F9541CED0FCD1703193288187.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Super dirty tray serving bad breakfast.](https://a.travel-assets.com/ugc/hotel-reviews/4D445BB0D8C9EFFC0CA315B0FA1BBA11662539721703193292207.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aristoteles Stayed 2 nights in Dec 2023 ### 6/10 Okay #### Elizabeth Jun 15, 2023 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities To begin, there was no information about the different levels, and the number of steps it took to get to and from our rooms when we booked the hotel, which as it turned out was at the back of the property. The only good thing about the rooms were the air conditioning and the bathrooms that were nicely tiled, although we had to battle bugs and mosquitoes that came in through the holes in the mesh outside of the little windows. The tv remote did not work, nor did the wifi, so we could not get room service, and had to trek down four levels of stairs, and cross the property to get to the front desk to request assistance. We were transferred to rooms closer to the front of the property the next day, but the view from the balcony was a wall and steps leading up to the pool. Again, there was no wifi service at that level either, and not only did the tv remote not work, which did not matter anyway because TNT was the only channel available, we had to unplug the tv when it was time to sleep. Only one night stand in the room, and no lamp. We had to request an ironing board and iron, as well as fresh towels after two days, as well as put out the trash for pickup. The property owner needs to pay more attention to the details, and the overall upkeep for the property. Too much exposed and broken PVC piping that were an eyesore. There needs to be solar lighting along the pathway leading to the upper levels, so you can see your way at night. As for breakfast! hotdogs are not sausages! ##### Elizabeth Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Miguel Antonio Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### Miguel Antonio Stayed 14 nights in Sep 2025 ### 4/10 Poor #### Terri Sep 19, 2025 Liked: Cleanliness, amenities Disliked: Property conditions & facilities The aircondition is leaking infront of the front door and in the toilet. There was no Wifi on the property. They kept lying saying the technician is there fixing it. I threaten to leave and they purchased a phone card for me to buy a plan for the duration of my stay. I killed a cockroach in my room. The bathroom had a choke the water was not running out quickly. Breakfast was delicious. Staff was very helpful. ##### Terri Stayed 3 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Mount Irvine Bay Resort](https://www.expedia.ca/Black-Rock-Hotels-Mount-Irvine-Bay-Resort.h13011069.Hotel-Information) > > [Hilton Trinidad & Conference Centre](https://www.expedia.ca/Port-Of-Spain-Hotels-Hilton-Trinidad-Conference-Centre.h564174.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Sarnia](https://www.expedia.ca/Sarnia-Hotels.d4149.Travel-Guide-Hotels) > > [Courtyard by Marriott Port Of Spain](https://www.expedia.ca/Port-Of-Spain-Hotels-Courtyard-By-Marriott-Port-Of-Spain.h1149889.Hotel-Information) > > [Starfish Tobago Resort](https://www.expedia.ca/Plymouth-Hotels-Starfish-Tobago-Resort.h794543.Hotel-Information) > > [Magdalena Grand Beach & Golf Resort](https://www.expedia.ca/Lowlands-Hotels-Magdalena-Grand-Beach-Golf-Resort.h4882859.Hotel-Information) > > [Tropikist Beach Hotel & Resort](https://www.expedia.ca/Crown-Point-Hotels-Tropikist-Beach-Hotel-Resort.h1677405.Hotel-Information) > > [Cheap Hotels in Montreal](https://www.expedia.ca/Montreal-Hotels-Cheap-Hotels.0-0-d178288-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotel Riu Jalisco - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Riu-Jalisco-All-Inclusive.h897912.Hotel-Information) > > [Cabin Rentals Alberta](https://www.expedia.ca/Alberta-Cabins.d11111-aaCabins.Travel-Guide-Accommodation) > > [Holiday Inn Express Hotel & Suites Trincity Trinidad Airport by IHG](https://www.expedia.ca/Piarco-Hotels-Holiday-Inn-Express-Hotel-Suites-Trincity-Trinidad-Airport.h1639976.Hotel-Information) > > [Hotels in Kamloops](https://www.expedia.ca/Kamloops-Hotels.d3979.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Goa](https://www.expedia.ca/Destinations-In-Goa-All-Inclusive-Hotel.0-0-d6049928-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Barceló Maya Tropical - All Inclusive](https://www.expedia.ca/Xpu-Ha-Hotels-Barcelo-Maya-Tropical-All-Inclusive.h1348114.Hotel-Information) ### Flights > [Lufthansa](https://www.expedia.ca/Lufthansa-Flights.cLH.Travel-Guide-Airlines) > > [Asiana Airlines](https://www.expedia.ca/Asiana-Airlines-Flights.cOZ.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Winnipeg (YWG) to Piarco (POS)](https://www.expedia.ca/lp/flights/ywg/pos/winnipeg-to-port-of-spain) > > [Flights from Calgary (YYC) to Tulum (TUY)](https://www.expedia.ca/lp/flights/yyc/tuy/calgary-to-tulum) > > [flights from penticton regional airport](https://www.expedia.ca/lp/airports/yyf/flights-from-penticton-regional-airport) > > [Flights from Orlando (MCO) to Detroit (DTW)](https://www.expedia.ca/lp/flights/mco/dtw/orlando-to-detroit) > > [Flights from Calgary (YYC) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yyc/ylw/calgary-to-kelowna) ### Packages > [Victoria Vacations](https://www.expedia.ca/Victoria.d4138.Destination-Travel-Guides) > > [all inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations) > > [Tower of London](https://www.expedia.ca/Tower-Of-London-London-City-Centre.d501521.Vacation-Attraction) > > [Corfu Vacations](https://www.expedia.ca/Corfu.d816.Destination-Travel-Guides) > > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico)