Lobby sitting area

Reviews of Egnatia Hotel

3 out of 5
Egnatia Hotel
Antigonidon 16, Center, Thessaloniki, Central Macedonia

Reviews

8.2

Very good

Rating 10 - Excellent. 85 out of 256 reviews" "
Rating 8 - Good. 113 out of 256 reviews" "
Rating 6 - Okay. 46 out of 256 reviews" "
Rating 4 - Poor. 8 out of 256 reviews" "
Rating 2 - Terrible. 4 out of 256 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Eleni

Travelled with family
Liked: Cleanliness, staff & service
Friendly stuff and is in a good spot but no parking you need to pay extra 14€ and everything looks and feel too old for what you pay... nice breakfast but they had windows open in the room and it took time to feel comfortable and warm
Stayed 1 night in Jan 2024

6/10 Okay

konstantina

Stayed 2 nights in Nov 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

Dragana

Liked: Cleanliness, staff & service, property conditions & facilities
Nice trip to Thessaloniki
Pleasant stay close to city center. Nice room, good breakfast.
Stayed 1 night in Mar 2023

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Τh3 location
Stayed 1 night in Oct 2022

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness
Very nice place with super helpful staff! Will definitely stay again!
Stayed 8 nights in Aug 2022

8/10 Good

elyahu

Stayed 2 nights in Jul 2022

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Oct 2019

10/10 Excellent

REGULA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

6/10 Okay

James

Travelled with family
Liked: Staff & service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent position close to sights, front, centre
Excellent position. Main criticism would be that our room was very small. Other than that the facilities were all fine, comfortable bed, furnishings, TV with English channels, wifi, fridge, and good shower. Breakfast was included and provided a good choice. We enjoyed using the spa facilities at their sister hotel The Egnatia Palace at a reduced fee.
Stayed 4 nights in May 2019

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel in central Thessaloniki
An excellent three-star, confortable hotel, located in the centre. Our room was big with well-designed furniture and fridge. The buffet breakfast was tasty and varied. Reception was amicable.
Stayed 2 nights in Apr 2019

8/10 Good

Craig Arthur

Liked: Cleanliness, staff & service
Adequate accusation in good location
All that you need in a clean, small room, in a great location and with excellent staff. Pleasant breakfast Few things not working well.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything you need but no frills.
Location is ideal. Hotel is clean and contains all the essentials but it is far from roomy. But this is a common problem in ancient cities where streets are narrow and buildings old. The only way around this is paying a lot more for your room. I prefer to go "European" and deal with the mino discomforts of tighter places instead of paying four times what I paid for this room.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and show interest in what I was doing in Thessalonika
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very friendly and helpful staff, Recently renovated rooms (though not the common areas), impeccably clean, ok breakfast (coffee could have been better)
Stayed 3 nights in Apr 2019

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything is okay for the money
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was mediocre. Room was small Staff exceptionally helpful
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, nice room, breakfast was lovely, free parking in street
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location..staff..central location. Mm shopping.food and drink
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good position close to many touristic points!!
Stayed 1 night in Sep 2018

10/10 Excellent

Cristian, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, close to the town centre.
I have not enough words to express how enjoyable was our stay at this hotel. Very nice hotel, clean and nice rooms, comfortable beds, quiet and effective air conditioning units, and with very friendly and helpful staff. We literally could not ask for anything more! Thank you for making our stay so enjoyable, we will always remember this trip.
Stayed 5 nights in Sep 2018

8/10 Good

Lucky, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just what I needed. Well located, clean and amenable. Helpful staff also. Would recommend.
Stayed 2 nights in Aug 2018

8/10 Good

STANCIU

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2018
Response from Hotel Egnatia on Aug 21, 2018
Dear Mr Stanciu, thank you for your rating, we wait to welcome you again to our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Lovely hotel in central location
We had a very nice stay at the Egnatia hotel. The hotel is in a very good location, just off one of the main streets of Thessaloniki. The staff were really friendly and down to earth and helped with every query we had about the city. Breakfast was nice with quite a variety of choices and we particularly enjoyed using the spa at the Egnatia Palace hotel (just down the road). The room itself was clean and comfortable and had everything you might need. We would definitely recommend the Egnatia for anyone travelling to Thessaloniki whether it be couples, singles, or families.
Stayed 5 nights in Aug 2018
Response from Hotel Egnatia on Aug 21, 2018
Dear guest, thank you for your review, we wait to welcome you again to our hotel.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun 3 nights!
Very clean hotel, great central location. Easy to get to on the bus from the Airport, easy to get to all of the places you want to check out, either walking or by the bus. Staff was helpful, breakfast in the morning was great. No complaints!
Stayed 3 nights in Jul 2018
Response from Hotel Egnatia on Aug 21, 2018
Dear Michael, thank you for your review, we wait to welcome you again to our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

8/10 Good

MIHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good area and verry verry good staff! The room was allways clean !
Stayed 5 nights in May 2018

10/10 Excellent

kostas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

8/10 Good

Andrej

Liked: Cleanliness, staff & service, property conditions & facilities
very pleased to be there. Surprised how small the room is, but I did not have a need for bigger room at all, as I was out for entira day.

10/10 Excellent

Antonis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Suleiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent.. friendly staff. In city center.quite room. Small though.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Decent hotel for the price.
This is a decent hotel for the price. The location is central and cloase to all amenities and attractions. The hotel is situated on a quiet stree that crosses the main artery of Thessaloniki. The room was smaller than expected but fine for a night's stay. Overall it was clean but it did smell as though one had recently been smoking in it.
Stayed 1 night in Nov 2017

10/10 Excellent

FOKLAS, CYPRUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel near to shops
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Stayed 4 nights in Oct 2017

8/10 Good

Pantelakis Iakovou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for a short stay
Really good service
Stayed 1 night in Aug 2017

2/10 Terrible

Dakis, London

Disliked: Staff & service, property conditions & facilities, room comfort
Worst hotel ever
We arrived late at night to discover that we were allocated in a tiny room, with a tiny kind of double bed and the tiniest bathroom ever .We contacted reception in order to change room but the receptionist was far from being helpful. As a result we couldn't sleep that night. Our room was the 302 and apparently all the #02 numbers are the same. Next day we ask to move to another room, the reply we got from the receptionist was negative straight away claiming that all the rooms are the same. Gladly on the way down to reception we had seen some empty rooms while they were in the cleaning process, bigger than our room and we insisted to be move to one of them. Finally the receptionist allocated us to 101. That was a room with proper double bed but still a tiny bathroom and with a view to a dirty skylight. Seems that all #01 rooms are the same. The breakfast was very poor as well.

8/10 Good

KAMELA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality vs price
A good hotel in Salonica, location is conveniant, breakfast good, staff was nice. Room was renovated. bathroom a little small, but was refurbished.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel near the centre
good location, good breakfast, kind and helpful staff. not comfortable bathroom, the mattress of the double bed was not homogeneous and not comfortable for sleeping, too noisy if you leave an opened window

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Good location
Before booking, the offer was free wireless, breakfast included and free parking. After i clicked book now with no cancelation, the parking has gone. I had to pay 10 Euro extra per day. This was not fair

8/10 Good

Eveb, Greece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed in the Egnatia many times
I have stayed in this hotel for work and the staff are always excellent and friendly and very helpful. The rooms are small but comfortable with AC heating, constant hot showers and a nice breakfast buffet. room service is also excellent and you can use the iron in the laundry for ironing clothes.

6/10 Okay

simon, london

Location very close for walking to the sites
On th e evening I arrived to check in I asked the lady behind reception if there whas a safe in the room. She replied why do you ask that which I thought whas a bit off.Onother occasion I asked about doing a trip to edessea,another staff member said she would leave a email with the coach company as there whas no reply when ringing them ,She also said thet don't do the trips br ecause of the season which I thought whas fair enough.So the next day I asked if there whas any reply from the coach company, the guy said no.I then asked another guy that evening about travelling there he said yes I could take a bus,to coach station then a coach so don't know why I could have been explained earlier.Staff members where o.k apart from one guy with glasses who whas not very helpful.Room is small and shower you could not move a inch when in it.The breakfast whas pretty good even had toasting facilities which whas nice as a lot of places do not.

4/10 Poor

Milan, Kragujevac, Serbia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Only good location
The room was terrible and was not even close to what we expected based on the photos we saw on Expedia website. It was very small, with only two beds, one table, two nightstands and one very small wardrobe - we had to keep our things in the suitcases. Of additional equipment, there were only safe deposit and fridge. Our window was looking to the walls of other buildings, which were only several meters away, so we had literally no sunlight in the room. Besides, room lightening was very weak. Bathroom was even worse. After showering bathroom was always totally wet because the shower place was very small and shower curtain covered only one side of it, while the other was completely open. Mold stains are visible on the wooden bathroom door. We are not that big persons, and for someone larger than us it would be impossible to take a shower. It was impossible to wash hands in the sink without touching it because faucet was close to sink sides. Breakfast was basic, but not too bad. Check in and out were efficient, and room was kept clean. We could, nevertheless, always smell a strange chemical scent in the corridors, elevator, and sometimes even in the room. We were disappointed with the treatment by the receptionists after the check out, which is hard to explain. We stayed 6 nights, and would never recommend this place for such a long stay, but maybe only for a night. From our perspective it does not deserve 3 stars. The best thing about the hotel is location. Everything is close.

8/10 Good

Kames, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent room with great location!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort