Ratings based on 703 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 15-Aug-2017
Perfect location, big and clean room, comfortable bed and pretty dicent breakfast
5 out of 5
Recommended
for Families
by A verified traveller from Houston, TX

Nice staff, clean comfortable room

Posted 31-Jul-2017
Pros: The staff, breakfast, the room size and cleanliness, location
Cons: Beds uncomfortable
Location: can walk to the quarter, casinos, and street car stop. I recommend valet parking
The entire staff from the bellhops to the front desk were helpful and nice. We stayed here with our 3 kids. Liked our room, it was comfortable and clean, well decorated and maintained. The included breakfast was sufficient and had a good amount of options for a free hotel breakfast. Easy walking distance to everything including the street car stop 2 blocks away (highly recommend taking the street car to the garden district). Only complaint, the beds were a little on the uncomfortable side. We would definitely stay here again.
Comment from Hotel Management
4-Aug-2017 by Samantha Valladares , Hotel Management
Thank you so much for the great review! We look forward to having you and your family stay with us again next time you are in town!
4 out of 5
Recommended
for Everyone
by A verified traveller from Maryland

Good experience

Posted 27-Jul-2017
Pros: Hotel was clean and breakfast was good. Could walk were wanted to go.
Location: Very close proximity of my places of interest.
Hotel was nice. In good proximity of places and activities of interest. Breakfasts were good. Security was a plus.
Comment from Hotel Management
28-Jul-2017 by Samantha Valladares , Hotel Management
Thank you so much for the review. We look forward to having you stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveller from california

Best hotel in New Orleans!

Posted 23-Jul-2017
Location is great. Just about everything you want to see there is in walking distance. Staff is friendly and helpful.
Comment from Hotel Management
28-Jul-2017 by Samantha Valladares , Hotel Management
Thank you so much for the review! We look forward to having you sray with us again next time you are in New Orleans.
4 out of 5
Recommended
for Everyone
by A verified traveller from PA

Nice hotel close to French Quarter

Posted 6-Jul-2017
Pros: Nice location. Great selection for breakfast. Friendly and helpful staff.
Location: French Quarter was close by. A lot of food choices within walking distance. Right on streetcar line making it easy to get around the city.
This was a nice hotel that was close to the French Quarter and right on the route for the street cars making it easy to get around. The hotel was clean and the staff was very friendly. Breakfast was a big plus and a great way to get a start on the long days for sightseeing. The only downside was that one day we did not get our room serviced, but the front desk was very responsive and we were able to get fresh towels and trash taken care of promptly.
Comment from Hotel Management
7-Jul-2017 by Tricia Vise, Hotel Management
Thank you so much for your feedback! I'm so glad you chose to stay with us, and I'm pleased that the front desk staff responded and took care of it promptly. This will be a great learning tool for my housekeeping staff. Thanks again!
4 out of 5
by Loumarie

Posted 3-May-2017 on Hotels
Comment from Hotel Management
29-May-2017
Thank you for your feedback! We hope to see you again next time you are in town!
5 out of 5
by A verified traveller

Posted 30-Apr-2017 on Hotels
Comment from Hotel Management
29-May-2017
Thank you so much for your review! I hope to see you again next time you are in town!
1 out of 5
by A verified traveller

Horrible service

Posted 23-Apr-2017
They kicked me out of my room because the next room complained of noise . Just that simple I would like my money back
4 out of 5
Recommended
for Everyone
by A verified traveller from connecticut

Good location at French Quarter

Posted 20-Apr-2017 on Orbitz
Pros: Good location and staff.
Cons: No guidance on sightseeing trips. Most hotels have the information in the lobby and some hotels have a sightseeing booth in the lobby.
Rooms are excellent. The building looks a little bit old. Staff is nice and helpful. There is a nice breakfast room on 4 th floor. Breakfast is ok. Coffe, tea and other beverages available 24 hours a day but they keep the room freezing, and nobody stays there to drink their coffee.
Comment from Hotel Management
29-May-2017 by Samantha Valladares , Hotel Management
Thank you so much for your review! I hope to see you again next time you are in New Orleans!
5 out of 5
by A verified traveller

My experience during the stay was good

Posted 11-Apr-2017 on Hotels
It was good
Comment from Hotel Management
19-Apr-2017
Thanks for the 5-star rating!