Our family stayed here only one night, but it was excellent. Staff were very helpful and friendly. The pool was located on the top floor and had a nice view of the Black Forest. The room amenities were great too. Maybe it's just me, but I have never stayed in a hotel where they provided free coffee, juice, bottled water, Coke, lots of snacks and beer too! That was really nice. We wish every hotel would do this. All in all, we really enjoyed this hotel. Very comfortable and quiet too.