Ratings based on 427 Verified Reviews

4.8 out of 5
94% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia-Verified Reviews
5 out of 5
by A verified traveller

Posted 18-Jun-2019
I specially appreciate that the hotel is well located near Unio Street !
Comment from Hotel Management
18-Jun-2019 by Charlotte, Hotel Management
Thank you for providing us with your valued feedback. Kind Regards
5 out of 5
by A verified traveller

Posted 13-Jun-2019
Great location and very helpful staff. Great breakfast
Comment from Hotel Management
13-Jun-2019 by AJ, Hotel Management
Good Afternoon, Thank you very much for your positive feedback. We look forward to welcoming you back again in near future. Kind Regard Anuvak Jaggi Operations Supervisor
5 out of 5
by A verified traveller from Glasgow

Posted 3-Jun-2019
Central location, staff very helpful and friendly. Room was excellent. No faults
Comment from Hotel Management
4-Jun-2019 by Abigail Browne, Hotel Management
Thank you for choosing the Residence Inn Aberdeen for your recent travels to Aberdeen. I am delighted to learn that you enjoyed your stay and that you liked the room and its facilities. Thank you once again for staying with us and taking the time to give us your valuable feedback, I hope to be welcoming you back to the Residence Inn, Aberdeen in the near future. If I can be of any further assistance please do not hesitate to contact me. Kind Regards Abigail Browne
4 out of 5
by A verified traveller

Posted 28-May-2019
Nice hotel and nice rooms but you can't find it or get into their parking facility
Comment from Hotel Management
29-May-2019 by Samantha, Hotel Management
Good morning, Thank you for choosing to stay at Residence Inn and for your feedback. I am delighted to learn that you enjoyed the room but I am disappointed to find that you had difficulty with our parking facilities. I do hope we have the opportunity to serve you again in the future. Kind Regards, Samantha Innes
5 out of 5
by A verified traveller

Posted 27-May-2019
Have stayed here before, and enjoyed second visit. Hotel is modern, clean and quiet. Staff are friendly and helpful. On this visit, our shower overflowed and on visiting reception to request extra towels to dry bathroom floor, staff offered to come to help!
Comment from Hotel Management
27-May-2019 by Samantha, Hotel Management
Good evening, Thank you for choosing Residence Inn and for your valued feedback. I am delighted to learn that you enjoyed your stay previously and that this has allowed us to welcome you back! I am also pleased to learn that our team helped when there was an issue with the bathroom. We do hope to welcome you back to the hotel again, whenever your travels bring you back to Aberdeen. Kind regards, Samantha Innes
5 out of 5
by A verified traveller from montrose

Posted 27-May-2019
the staff were friendly and efficient my room was excellent the breakfasts were amazing
Comment from Hotel Management
27-May-2019 by Samantha, Hotel Management
Good evening, Thank you for choosing Residence Inn and for your valued feedback. I am delighted to learn that you enjoyed your stay, specifically the room, breakfast and the staff. We do hope to welcome you back to the hotel again, whenever your travels bring you back to Aberdeen. Kind regards, Samantha Innes
5 out of 5
by A verified traveller

Posted 26-May-2019
Breakfast was very good. Studio kitchen was well equiped
Comment from Hotel Management
27-May-2019 by Emily, Hotel Management
Thank you for choosing Residence inn and for sharing your thoughts. I am delighted you enjoyed your stay. We hope to welcome you back.
5 out of 5
by A verified traveller

Posted 14-May-2019
Comment from Hotel Management
14-May-2019 by Emily Matthews, Hotel Management
Thank you for your feedback. We hope to welcome you again.
5 out of 5
by A verified traveller

Posted 13-May-2019
Comment from Hotel Management
13-May-2019 by Emily, Hotel Management
Thank you for choosing Residence inn and for your feedback. I am pleased you enjoyed your stay. Thank you, Emily Matthews
4 out of 5
by A verified traveller

Posted 13-May-2019
Met all the requirements for our stay. Only downside was no menu for evening meals except pizza although understandable as there is probably not the demand. Perhaps if they provided takeaway menus for companies that do deliveries through phone orders.
Comment from Hotel Management
13-May-2019 by emily, Hotel Management
Thank you for choosing Residence inn and for your feedback. I am pleased you enjoyed your stay and will certainly take your feedback regarding menus on board. Thank you, Emily Matthews