Ratings based on 68 Verified Reviews

3.6 out of 5
55% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Apr-2017
Location: Sonic restaurant was in walking distance. Missed this restaurant, as it closed in Fort Wayne In.
Has a very nice healthy breakfast buffet served in the morning. The rooms were very clean and comfortable.
5 out of 5
by Deborah

Great Value - Comfortable!

Posted 25-Mar-2017 on Hotels
Customer service from Jean was awesome! We thoroughly enjoyed our stay. Unexpected continental breakfast was more than bread and oatmeal, good coffee too! Cannot beat it for the price. Happy Customer.
4 out of 5
by Shara

This traveller left a rating score only Posted 16-Jan-2017 on Hotels
5 out of 5
by joel

Posted 13-Jan-2017 on Hotels
super great and the customer service was great.
4 out of 5
Recommended
for Everyone
by A verified traveller

Reasonable price for the room and service.

Posted 23-Oct-2016
Pros: Had everything I needed. People are friendly. Easy access.
Cons: Older structure and could be updated. Small lobby.
Location: Nice
1 out of 5
by A verified traveller

Not worth the cheap price

Posted 10-Oct-2016 on Hotels
The room was not at all as pictured on the website. The halls and room were beat up and run down looking. There were chunks of wall missing from the bathroom. The room wasn't very clean...the sheets/ bedspread had stains.
5 out of 5
by A verified traveller

Very clean and affordable.

Posted 28-Sep-2016 on Hotels
Excellent little hotel!
4 out of 5
by A verified traveller

Convenient, clean and reasonably priced!

Posted 19-Sep-2016 on Hotels
I just stayed one night because it was close to a School Competition I was attending. I arrived before check-in time but the clerk was nice enough to go ahead and check me in and let me carry our luggage to the room because I would not be returning until late. Motel was perfect for what I needed.
2 out of 5
by A verified traveller from Kentucky

Needs updating

Posted 7-Sep-2016
While it was just an overnight stay, the hotel condition is poor and in need of overall repairs.
2 out of 5
by A verified traveller from Forney Texas

AWFUL

Posted 6-Sep-2016 on Hotels
AWFUL.....******Staff was very nice and went above and beyond to make my stay good***** but its a management problem. The towels are old and hard like sand paper. There is no elevator after I was told there was one and the pool was not open after being told it was. They said pool has not been working for a couple days well more like all summer. There is fungus growing I have attached pictures. Plan ahead and find another hotel for your stay. This is more like a very low class motel and not Quality Inn standard
Comment from Hotel Management
13-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your recent feedback concerning your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the information you provided to ensure we make improvements so we can offer an exceptional experience for all our guests in the future. We hope you will consider staying with us again so that we may have a chance at offering you a superior experience. Sincerely, Sharon Quillen Assistant General Manager Quality Inn & Suites - Centerville, TN