Ratings based on 74 Verified Reviews

3.6 out of 5
52% of guests recommend
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller from USA

The absolute worst hotel I have ever stayed at

Posted 18-Aug-2017
Pros: There was nothing about this hotel that we liked.
Cons: Well, for starters, new owner, new manager and a new hotel. The manager was no help, he actually charged us for 2 nights & we were only there 12 hours
Location: We even called corporate and they did nothing to rectify the situation. There is a grocery store, dollar tree, liquor store & restaurant nearby.
We made a reservation for this hotel for 4 nights, weeks in advance. We arrived the day of our reservation, and we did arrive early. We had driven from Nebraska through the night and we were exhausted. The first person we encountered was at the front desk. This gentleman was very nice and was training a new employee. He looked up our reservation and found it. He said that he could check us in early, and that it wouldn't be a problem because they had plenty of empty rooms. As we parked and went into the back door from the outside, the sign said the door would be locked. The door wasn't locked, in fact the door was even broken. Anyone could get in. Walking down the hallway to get to our room, the carpet was noticeably dirty. There was a smell too, like damp, dirty, almost like a wet dog smell. So we get to our room. Granted, it is day time and we are exhausted after driving all night, so we go to the window to close the blinds and out window has a huge crack going all the way across it and wouldn't close all the way...yes, you could open the window and it would not close. Once we closed the curtain so we could sleep, you could see tons of light coming in all the way around the door. Not only that but we could hear what seemed like every footstep coming down the hall. We may as well not had a door at all as much as the noise was let in. We tried to sleep, and it was a struggle. We got a little nap in. When we woke up, we went to the manager and told him that we would like
5 out of 5
by Jeanne

Great accommodations for the price!

Posted 23-May-2017 on Hotels
Renovations have been made since our last stay. We were very pleased with our accommodations and the staff.
5 out of 5

Wow A+

Posted 1-May-2017 on Hotels
For this price range... WOW! Front desk was probably the most welcoming I've ever had. Rooms were fresh & awesome. Quiet/safe area, right next to food & drink. A+
4 out of 5
by Julie Ponce

Posted 30-Apr-2017 on Hotels
It was a great experience.
5 out of 5
by Tiffany

Very nice for the price...

Posted 30-Apr-2017 on Hotels
The overall stay was very nice the room/bed was very clean the AC worked very well, also the young lady at the counter was very nice an friendly I will definitely be back again....
4 out of 5
for Everyone
by A verified traveller

Posted 21-Apr-2017
Location: Sonic restaurant was in walking distance. Missed this restaurant, as it closed in Fort Wayne In.
Has a very nice healthy breakfast buffet served in the morning. The rooms were very clean and comfortable.
3 out of 5
by bonnie

the hotel was very clean

Posted 18-Apr-2017 on Hotels
the breakfast buffett was great and good except they should order more fruit like bananas and strawberries and have more juice on hand they have orange juice ,cranberry juice ,and apple juice but the apple juice was always out the whole week when we were there
5 out of 5
by Deborah

Great Value - Comfortable!

Posted 25-Mar-2017 on Hotels
Customer service from Jean was awesome! We thoroughly enjoyed our stay. Unexpected continental breakfast was more than bread and oatmeal, good coffee too! Cannot beat it for the price. Happy Customer.
4 out of 5
by Shara

This traveller left a rating score only Posted 16-Jan-2017 on Hotels
5 out of 5
by joel

Posted 13-Jan-2017 on Hotels
super great and the customer service was great.