Ratings based on 63 Verified Reviews

3.5 out of 5
52% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4out of 5
by A verified traveller

Convenient, close to the city center

Posted 17-Nov-2016 on Hotels
Okay hotel for the money. Good value for the money. Ok rooms, good, fresch beds.
4out of 5
Recommended
for Everyone
by A verified traveller

Reasonable price for the room and service.

Posted 23-Oct-2016
Pros: Had everything I needed. People are friendly. Easy access.
Cons: Older structure and could be updated. Small lobby.
Location: Nice
1out of 5
by A verified traveller

Not worth the cheap price

Posted 10-Oct-2016 on Hotels
The room was not at all as pictured on the website. The halls and room were beat up and run down looking. There were chunks of wall missing from the bathroom. The room wasn't very clean...the sheets/ bedspread had stains.
5out of 5
by A verified traveller

Very clean and affordable.

Posted 28-Sep-2016 on Hotels
Excellent little hotel!
4out of 5
by A verified traveller

Convenient, clean and reasonably priced!

Posted 19-Sep-2016 on Hotels
I just stayed one night because it was close to a School Competition I was attending. I arrived before check-in time but the clerk was nice enough to go ahead and check me in and let me carry our luggage to the room because I would not be returning until late. Motel was perfect for what I needed.
2out of 5
by A verified traveller fromKentucky

Needs updating

Posted 7-Sep-2016
While it was just an overnight stay, the hotel condition is poor and in need of overall repairs.
2out of 5
by A verified traveller fromForney Texas

AWFUL

Posted 6-Sep-2016 on Hotels
AWFUL.....******Staff was very nice and went above and beyond to make my stay good***** but its a management problem. The towels are old and hard like sand paper. There is no elevator after I was told there was one and the pool was not open after being told it was. They said pool has not been working for a couple days well more like all summer. There is fungus growing I have attached pictures. Plan ahead and find another hotel for your stay. This is more like a very low class motel and not Quality Inn standard
Comment from Hotel Management
13-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your recent feedback concerning your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the information you provided to ensure we make improvements so we can offer an exceptional experience for all our guests in the future. We hope you will consider staying with us again so that we may have a chance at offering you a superior experience. Sincerely, Sharon Quillen Assistant General Manager Quality Inn & Suites - Centerville, TN
4out of 5
by A verified traveller

Posted 5-Sep-2016 on Hotels
Comment from Hotel Management
29-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate your stay at our hotel, and hope you will be able to return again soon. Best Regards, Sharon Quillen Assistant General Manager Quality Inn & Suites 931-729-5600
4out of 5
by A verified traveller

Posted 2-Aug-2016 on Hotels
Great hotel, Friendly staff. Breakfast was good and the kitchen area was very clean. Only drawback was the stairs.
5out of 5
by David

This traveller left a rating score only Posted 26-Jul-2016 on Hotels