AWFUL.....******Staff was very nice and went above and beyond to make my stay good***** but its a management problem. The towels are old and hard like sand paper. There is no elevator after I was told there was one and the pool was not open after being told it was. They said pool has not been working for a couple days well more like all summer. There is fungus growing I have attached pictures. Plan ahead and find another hotel for your stay. This is more like a very low class motel and not Quality Inn standard
Comment from Hotel Management
13-Sep-2016 by General Manager, Hotel Management
Thank you for your recent feedback concerning your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the information you provided to ensure we make improvements so we can offer an exceptional experience for all our guests in the future.
We hope you will consider staying with us again so that we may have a chance at offering you a superior experience.
Assistant General Manager
Quality Inn & Suites - Centerville, TN