Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
52% of guests recommend
3.7 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Reasonable price for the room and service.

Posted 23-Oct-2016
Pros: Had everything I needed. People are friendly. Easy access.
Cons: Older structure and could be updated. Small lobby.
Location: Nice
2out of 5
by A verified traveller fromKentucky

Needs updating

Posted 7-Sep-2016
While it was just an overnight stay, the hotel condition is poor and in need of overall repairs.
2out of 5
by A verified traveller fromForney Texas

AWFUL

Posted 6-Sep-2016 on Hotels
AWFUL.....******Staff was very nice and went above and beyond to make my stay good***** but its a management problem. The towels are old and hard like sand paper. There is no elevator after I was told there was one and the pool was not open after being told it was. They said pool has not been working for a couple days well more like all summer. There is fungus growing I have attached pictures. Plan ahead and find another hotel for your stay. This is more like a very low class motel and not Quality Inn standard
Comment from Hotel Management
13-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your recent feedback concerning your stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the information you provided to ensure we make improvements so we can offer an exceptional experience for all our guests in the future. We hope you will consider staying with us again so that we may have a chance at offering you a superior experience. Sincerely, Sharon Quillen Assistant General Manager Quality Inn & Suites - Centerville, TN
4out of 5
by A verified traveller fromLouisville, ky

Posted 5-Sep-2016 on Hotels
Comment from Hotel Management
29-Sep-2016 by General Manager, Hotel Management
Dear Guest, Thank you for your feedback. We appreciate your stay at our hotel, and hope you will be able to return again soon. Best Regards, Sharon Quillen Assistant General Manager Quality Inn & Suites 931-729-5600
4out of 5
by A verified traveller

Posted 2-Aug-2016 on Hotels
Great hotel, Friendly staff. Breakfast was good and the kitchen area was very clean. Only drawback was the stairs.
5out of 5
by David

This traveller left a rating score only Posted 26-Jul-2016 on Hotels
1out of 5
by Billy

Worst Quality Inn ever

Posted 24-Jul-2016 on Hotels
The hotel smelled like cheap Cologne and cigarettes and the beds was the most uncomfortable bed I have ever slept in
2out of 5
by A verified traveller

Room

Posted 15-Jul-2016
Pros: Complimentary breakfast
Cons: Everything.
Location: Not a place to take the family.
Our non smoking room smelled like smoke, the shower leaked, the toilet kept running and the fire alarm was missing.
4out of 5
by Hannah

great breakfast

Posted 19-Jun-2016 on Hotels
the breakfast was awesome.. service was great, everyone was great.. room was nice, the only down side was the hallways smelled like an ash tray, it made me sick.. but the room did not smell at all, so I would stay again.
4out of 5
by Tony

This traveller left a rating score only Posted 31-May-2016 on Hotels