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Reviews of Baymont by Wyndham Cedar City

3 out of 5
Baymont by Wyndham Cedar City
80 S Main St, Cedar City, UT

Reviews

8.0

Very good

Rating 10 - Excellent. 336 out of 1001 reviews" "
Rating 8 - Good. 422 out of 1001 reviews" "
Rating 6 - Okay. 147 out of 1001 reviews" "
Rating 4 - Poor. 68 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Michelle

Stayed 1 night in Jan 2022

2/10 Terrible

ChArlene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Anthony

Liked: Staff & service, amenities, property conditions & facilities
Easy parking, great staff, stand in showers
Stayed 1 night in Oct 2022

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Overpriced for a dated property.
Stayed 1 night in Oct 2022

8/10 Good

Bill

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for restaurants and coffee shops. The hot breakfast was not very good but there was cold choices that were fine. The price point was awesome and I would stay there again.
Stayed 1 night in Oct 2022

4/10 Poor

Suzanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not what we were hoping for.
Positive and efficient check-in, my questions were answered clearly. Room furnishings were serviceable, although worn and bed looked like someone had taken a nap on it. Tub had rust stains around the drain, and there was a long hair stuck in the tub. The tub faucet did not work properly and the water was barely warm. Breakfast at 9:00 was out of sausage and the eggs were very watery. All staff was pleasant and friendly.
Stayed 1 night in Oct 2022

4/10 Poor

michael

Travelled with partner
Disliked: Amenities, property conditions & facilities
The first room we got the bed was not made. Elevator broken. 3 star? I dont think so.
Stayed 1 night in Oct 2022

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice breakfast area.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Care required
Recent renovation done well but very small room without refrigerator and microwave. Good breakfast.
Stayed 1 night in Oct 2022

4/10 Poor

Brent

Liked: Room comfort
Disliked: Property conditions & facilities
Disappointed
This place is a disappointment, the rooms are tiny and not in great condition. We had to place towels under the door because the door sweep was ripped leaving a half inch gap under the door. The pool and hot tub is drained. The morning breakfast was not bad although lacking basic condiments like ketchup and hot sauce etc. Trip advisor gives this place an 8.4 not sure how that’s possible.
Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 17, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was spoiled milk at the breakfast
Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 17, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pass this one up
Room smell was musty and mildew. Bathroom had mold. Floor was dirty. One of the most disgusting hotels I have ever stayed in. We checked out following morning and went to another hotel down the road.
Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 17, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

8/10 Good

KENT

Stayed 1 night in Oct 2022

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service
Easy access.... Economical
Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 17, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

10/10 Excellent

Mary Anne

Liked: Cleanliness, amenities
Stayed 1 night in Oct 2022

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 11, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

10/10 Excellent

Gareth

Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 11, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

10/10 Excellent

Shelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 7, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Aaron - general manager on Oct 7, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

6/10 Okay

Heather, long beach

Stayed 3 nights in Sep 2022

6/10 Okay

Don

Travelled with partner
Liked: Cleanliness, staff & service
Check in was good. Room very small. Photos deceptive. But it was clean and okay for a night
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Oct 3, 2022
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive feedback on the property and how we are doing. Also, thank you so much for choosing to stay with us!Here at Baymont Inn & Suites, we continuously strive to exceed your expectations and I apologize we weren’t able to do that entirely. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Thank you again for sharing your experience and feedback.

6/10 Okay

Hector Abel

Stayed 1 night in Sep 2022
Response from Aaron - general manager on Oct 3, 2022
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive feedback on the property and how we are doing. Also, thank you so much for choosing to stay with us!Here at Baymont Inn & Suites, we continuously strive to exceed your expectations and I apologize we weren’t able to do that entirely. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Thank you again for sharing your experience and feedback.

10/10 Excellent

Jana

Stayed 1 night in Sep 2022

6/10 Okay

Diane

Travelled with family
Liked: Cleanliness, room comfort
We were disappointed to not be able to check in early to make it to our 2pm Shakespeare play. Room was clean. Pool was cold. Hot tub not working. Very close to Shakespeare Festival. Able to park close to our room. Heard the hotel is closing this winter.
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Oct 3, 2022
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive feedback on the property and how we are doing. Also, thank you so much for choosing to stay with us!Here at Baymont Inn & Suites, we continuously strive to exceed your expectations and I apologize we weren’t able to do that entirely. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Thank you again for sharing your experience and feedback.

8/10 Good

terry

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
In town for an event with a friend.super close, reasonable price. Breakfast lacked variety. Room was a little outdated, but spacious and served our need to be downtown. Asked for a late checkout and was only granted an extra half hour….on a Sunday?
Stayed 2 nights in Sep 2022
Response from Aaron - general manager on Sep 28, 2022
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive feedback on the property and how we are doing. Also, thank you so much for choosing to stay with us!Here at Baymont Inn & Suites, we continuously strive to exceed your expectations and I apologize we weren’t able to do that entirely. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Thank you again for sharing your experience and feedback.

10/10 Excellent

randell

Stayed 2 nights in Apr 2022
Response from Aaron - general manager on Sep 28, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

2/10 Terrible

Joshua

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed for 10 minutes. The people in the rooms on either side of us were using loud and vulgar language, and the room was filthy.
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 26, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

8/10 Good

Joy T

Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 26, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

8/10 Good

Donald

Stayed 4 nights in Sep 2022
Response from Aaron - general manager on Sep 26, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

6/10 Okay

Jennifer

Travelled with family
Disliked: Cleanliness, staff & service
Rude service gross bathrooms
The girl who checked us in was lovely! The girl working at breakfast, was the rudest girl I’ve encountered in our 3 week cross country road trip!
Stayed 1 night in Sep 2022
Response from Aaron -general manager on Sep 26, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

6/10 Okay

Alvin

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was filthy i was going to sit out and enjoy it but it was disgusting
Stayed 2 nights in Sep 2022
Response from Aaron - general manager on Sep 21, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

6/10 Okay

Roger

Travelled with family
Location good--close to Shakespear Theatres
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 21, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

6/10 Okay

Larry

Travelled with family
Disliked: Property conditions & facilities
Room was very musty, door wouldn’t close all the way. Didn’t sleep well at all and will not be returning.
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 20, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

4/10 Poor

BARBARA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
NOT WORTH THE PRICE WE PAID. NOT SURE HOW THEY GOT THE 8 STAR RATING. ELEVATOR WAS OUT OF ORDER, LOOKED LIKE IT HAD BEEN FOR SOME TIME. TV REMOTE WOULD ONLY WORK IF YOU WERE STANDING WITHIN A FEW FEET. COULD HAVE BEEN CLEANER.
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 20, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

8/10 Good

Catherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 19, 2022
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive feedback on the property and how we are doing. Also, thank you so much for choosing to stay with us!Here at Baymont Inn & Suites, we continuously strive to exceed your expectations and I apologize we weren’t able to do that entirely. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Thank you again for sharing your experience and feedback.

6/10 Okay

Nancy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The motel was old and showed its age. It was not real clean. The breakfast however was very good. Lots of variety and tasty.
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 19, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

8/10 Good

Skyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had to stay last minute and we enjoyed the rooms. They were a bit older but they felt roomy. Overall a nice place to stay especially for the money. I would stay there again.
Stayed 1 night in Sep 2022
Response from Aaron - general manager on Sep 19, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

8/10 Good

Kelley

Stayed 1 night in Sep 2022

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay but we couldn't figure out the shower. The shower would only be warm for a second or two and then get super cold. The temperature wasn't consistent. Everything else was great. Good breakfast, safe and clean room.
Stayed 1 night in Aug 2022
Response from Aaron - general manager on Sep 8, 2022
Thank you for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive feedback on the property and how we are doing. Also, thank you so much for choosing to stay with us!Here at Baymont Inn & Suites, we continuously strive to exceed your expectations and I apologize we weren’t able to do that entirely. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Thank you again for sharing your experience and feedback.

10/10 Excellent

Carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Nice, excellent location, comfortable.
Stayed 1 night in Aug 2022
Response from Aaron - general manager on Aug 29, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

8/10 Good

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to stop on our road trip! Very nice for a cheap motel. The pool looked great but sadly it was raining when we were there so no chance to use it. Everything else was up to par and we had a nice stay.
Stayed 1 night in Aug 2022
Response from Aaron - general manager on Aug 25, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

4/10 Poor

Brenda

Disliked: Staff & service, property conditions & facilities
Dump
Internet didn't work. Handles in the shower needed fixed. They didn't care about either.
Stayed 4 nights in Aug 2022
Response from Aaron - general manager on Aug 23, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.Thank you again for sharing your experience and feedback.

8/10 Good

Mary, Henderson

Travelled with partner
Liked: Cleanliness, amenities
Retro, kind of cool. Room has uneven floors.
Stayed 1 night in Aug 2022
Response from Aaron - general manager on Aug 23, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds and rooms were clean and spaceious. It just felt like a clean, safe, friendly ambiance.
Stayed 1 night in Aug 2022
Response from Aaron - general manager on Aug 16, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

8/10 Good

Gary

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2022
Response from Aaron - general manager on Aug 15, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied in all ways
Stayed 1 night in Aug 2022
Response from Aaron - general manager on Aug 15, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to the Shakespeare Festival which I attended for two days. The property had a satisfying breakfast and accommodated my request for a refrigerator in my room. As a solo traveler, I felt safe during my stay. I found the shower a bit difficult to operate. However, everything else was quite adequate.
Stayed 2 nights in Aug 2022
Response from Aaron - general manager on Aug 8, 2022
Thank you so much for taking the time to tell us about your experience at Baymont by Wyndham Cedar City. It is always a pleasure to receive positive feedback. Also, thank you so much for choosing to stay with us! I will share your review with our team, who I am certain will be encouraged by it. Here at Baymont Inn & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience.

4/10 Poor

MARY ANNE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing stay.
I have stayed in this motel every summer for a number of years. Since Wyndham has taken over it has been getting worse every year. This year the desk staff responded as if you were imposing on their time. The pool was filthy- guests were skimming the debris of the top, but there was a collection of debris and dirt on the bottom. You had to schedule housekeeping for a specific time and tell the clerk specifically what you wanted them to do in your room. The curtains in our room were broken. The property seems to be aging with little upkeep.
Stayed 3 nights in Aug 2022
Response from Aaron - general manager on Aug 8, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I have stayed in this hotel several times. This time was very disappointing. The pool was filthy; the room was clean, however the shower was old and either rust or dirt was in the corner of it and the faucet didn’t work. I had to call the front desk at night to shut off the water in the shower because the faucet was broken. Staff fixed it and said they would send maintenance in however that never happened. Breakfast was more than disappointing. There were no eggs by 8:45 and the sausages were in a crockpot soaking in what appeared to be water. As said, I have stayed here before and never had any problems. Will not be staying at this hotel again.
Stayed 2 nights in Jul 2022
Response from Aaron - general manager on Aug 8, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.

4/10 Poor

Arleigh

Disliked: Staff & service, amenities, property conditions & facilities
The breakfast was pathetic. (Dried scrambeled eggs, only one kind of yogurt, only one kind of fruit, wafflemaker timer broken). Very limited choices of most things.
Stayed 3 nights in Jul 2022
Response from Aaron - general manager on Aug 1, 2022
We appreciate the time you took to share your concerns, and I want to thank you for taking the time to tell us about your experience and for choosing to stay with us at Baymont by Wyndham Cedar City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, and I am sorry to hear about your unpleasant stay with us. Please rest assured that we are taking the appropriate measures to address the problem(s) and prevent any future occurrences. Here at Baymont Inn & Suites, we continuously strive to meet your needs and expectations.