View from property

Reviews of EGI Resort and Hotel

3 out of 5
EGI Resort and Hotel
Looc, Maribago, Lapu-Lapu City, Lapu-Lapu, Central Visayas

Reviews

6.2
Rating 10 - Excellent. 29 out of 433 reviews" "
Rating 8 - Good. 123 out of 433 reviews" "
Rating 6 - Okay. 156 out of 433 reviews" "
Rating 4 - Poor. 74 out of 433 reviews" "
Rating 2 - Terrible. 51 out of 433 reviews" "

6.4/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

Craig

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently encountered an issue with a booking error, resulting in the wrong date. I personally visited the hotel to request a change to the following week, but they were unable to accommodate this change. It’s unfortunate, as I frequently visit the area and was considering a 30-day stay if the accommodation met my needs. It seems a missed opportunity for both of us. I had hoped changing the date would be a straightforward process.
Stayed 1 night in Dec 2023

8/10 Good

dataniel

Stayed 4 nights in Jul 2023

2/10 Terrible

Angela D

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

10/10 Excellent

Austin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is pretty nice and in a relatively convenient but quite busy location. The staff are very friendly and accommodating plus the food at the restaurant was quite good. We really enjoyed the pool and the views from the beach. Swimming off the beach is probably not an option as it is quite shallow but it is nice looking and well kept.
Stayed 7 nights in Apr 2023

2/10 Terrible

Skyla

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Its not clean at all!

10/10 Excellent

Myra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent accommodation after typhoon Odette
I love the accommodation with balcony and the prompt service. I love the hospitality of everyone. Despite the effects of typhoon Odette, Jpark was functional and waa able to feed us with their sumptuous buffet. Great nob JPark
Stayed 1 night in Dec 2021

4/10 Poor

Manuel

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The water flow was poor to nonexistent in our room and others. Two of my friends had to change rooms three times to be satisfied, another had a room whose door did not lock, another had a room with a window that did not close completely and was accessible to intruders. The room key facility wasn’t working so every time we wanted to get into our room a staff member had to let us in.
Stayed 2 nights in Jan 2020

2/10 Terrible

Lester

Disliked: Staff & service, property conditions & facilities, room comfort
No hot water 1st day then no watter Ramps for wheelchairs was lacking Service was poor thay didn't have key for room only master
Stayed 2 nights in Jan 2020

2/10 Terrible

ciday, Surrey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
no wifi in rooms, faulty cable, noisy a/c, hqwrruodpdlslnananxnm
Stayed 5 nights in Jan 2020

6/10 Okay

Verified traveller

Disliked: Amenities
No internet in the room which turned into a bunch of people in lobby slowing down connection.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
this hotel has great view but little bit old and one of three elevator was not working
Stayed 2 nights in Jun 2019

6/10 Okay

Ryan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Room was stinky. Soso. Over priced. Pool soso. Beach not good. 0
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Expedia should remove this hotel from their website. No running water in the room. Took them all morning to fix but still not enough to have a shower in. The kettle stunk. The toilet flushed with dirty water. The staff at the poolmade me go back to my room and wait for pool towels to be delivered. Reception staff were not helpful. The hotel is set up for Japanese Chinese and Korean package tours. They closed off 75% of the pools as they had a private bank rent out the pools so we couldn’t use them. Place was old and worn and dirty Not a good experience.
Stayed 2 nights in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2019

8/10 Good

Verified traveller

Stayed 6 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is awesome , my fiancée love the pool
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

6/10 Okay

Michael

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Adequate
I needed to stay in the area. The staff is very friendly. The breakfast was good. I had no time to use the pools. Bathroom sink tended to cause splashing outside of bowl. Safe was unsecured/movable. One elevator was out for "Preventative Maintenance". Though I never saw anyone work on it during my 4-day stay. No wi-fi in rooms.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and always smiled. The views from our balcony was great. Front desk always knew our room even though we did not say it to her
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Pool and outside facilities good. Staff and service brilliant. Rooms were good although not much water pressure and cable was constantly turning on and off. I would stay again although points made should be rectified
Stayed 6 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel and affordable. Staffs were so polite ad helpful
Stayed 5 nights in Dec 2018

2/10 Terrible

Dan, Manhattan

Disliked: Staff & service, property conditions & facilities
This place was reserved in advance but when we arrived at the airport it was closed. We had to make other last minute arrangements.
Stayed 4 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value on the beach

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Just ok
Elevators are really slow, it does make you think twice about running up to your room again. No wifi in the rooms only the lobby - and that didn't work 2 of the 3 days I was there. Runned down but decent hotel.

4/10 Poor

unhappy

Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2018

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort
Not cheap but nasty
Pretty dreadful hotel. Large swimming pool in the sun with no sun beds and not allowed to moved sunbeds from small pool in the shade. General condition shabby. Advertised as free wifi but it does not work in the rooms.
Stayed 1 night in Aug 2017

2/10 Terrible

mj, pasig city

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not hotel quality
the hotel looks like a motel. the room is not good looking.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wint recommend this place to anyone
Not satisfied this hotel need tlc bathroom have mold , fan not working, wall is so thin you can hear any noise in the hallway and outside.We booked for 4 people but they only give two towel a day and no towel for the swimming pool.You need to go to the lobby for the enternet.
Stayed 3 nights in May 2017

6/10 Okay

David

Disliked: Cleanliness, room comfort
A nice stay if you get it in the $50 ish range.
Beach was not what the picture makes it out to be, muddy, garbage floating, very little fine sand. The beds were hard as a rock it had no spring whatsoever. The location was close to the street which was nice and the pools were great, no towel service at the pool.

6/10 Okay

Pradhan V

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old type..not promoted..
Not a great location, very poor Wi-Fi .. itsss useless..

6/10 Okay

Allan

Disliked: Property conditions & facilities, room comfort
You just get what you paid for. Nothing really special on that hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Inexpensive place to stay
You get what you pay for and I didn't expect a 5 star resort. What the facility lacks in upgrades is made up for by the incredible staff. They are all so nice, attentive and helpful.

6/10 Okay

Kjetil, Ålesund

Liked: Cleanliness, staff & service
I expected a better beach, but the hotel was okay for that price and the pool was ok too. The breakfast was medium good.

8/10 Good

Derek, Port Hedland

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great view and facilities. Needs better service.
Everything about the hotel / resort facilities was very good. The pools were great especially the slide. It is very convenient for any water based activities but no beach as in sand. The service was not good. We are a family of 3. Asked for fresh towels at desk after swim. They never came. Called to ask again. We finally receive one only. There was no high chair for dinner. Grrr. 2 very nice waitresses helped take care of our son while we ate. Mostly this place seems to cater for Korean tour groups. There was one hot Korean there so it was good ha ha. The view of the water, boats and Islands from the balcony is very nice. I would recommend this place for couples and family with young children. It is very close to Mactan grand mall which is good. Taxi to there less than 100P.

2/10 Terrible

Brian, USA

Disliked: Staff & service, property conditions & facilities, room comfort
Beware of this hotel...false advertisement!!
They advertise WiFi in public areas but it doesnt work. Kept getting bumped off every 20 minutes and the bandwidth was worse than dialup. Phones dont work in any of the rooms. And no hot water either! The front desk wont credit you for amy of these deficiencies. They just say "sorry sir". This is why they charge in advance coz they know you will check put early. What a nightmare!

4/10 Poor

Ronald, Quezon City

Disliked: Room comfort
The staff are very accommodating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Hotel
Generally good. The a/c was not cold enough but room is spacious and clean. Have great view also. Complete room amenities, with microwave oven, ref, water heater, water boiler, had separate kitchen sink. Very nice. Staffs are very courteous and hospitable. Pools are great with slide for the kids. Bar at pool side is also ok. The lowtide didnt give nice view of the beach. Can't swim at the beach, too many sea slugs.

6/10 Okay

Verified traveller

Disliked: Staff & service
The hotel is nice with big pools, and the room is nice. It even had a little kitchenette, but the air conditioning was below average for such a nice hotel. I'm not sure why they call it a resort though.

8/10 Good

Gary, USA

Liked: Cleanliness, staff & service, room comfort
Enjoyed the pools. Food we ordered was good. Free breakfast was nice. Should have better grounds management. Perhaps early and late walk arounds. Entrance needs landscaping work. Carpet in the halls would be a big help with noise. Staff is very friendly and helpful. We will come back

4/10 Poor

Bashy, London

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Not worth it
Bad experience from arrival, flights were delayed so we arrived later than expected. check in was smooth but we waited a while to get to our room as only one lift was working for all 10 floors of the hotel. we were hungry but all restaurants were closed. The AC in the room is terrible and hummed and cluttered, the shower wasn't working, basically dripped with no actual water, the fridge was broken, which was inexcusable, especially in that amount of heat. All of this was reported several times but the only thing that was fixed was the shower, and even then it was merely running. the staff were pleasant and tried to help, but the actual hotel needs renovation. There was a party a block away with loud music so we stayed up until 3am, we asked to switch rooms but were told we had to pay extra to stay on the other side of the hotel which was quieter. The pools were nice, but were used by people from outside the hotel so a little crowded, the roof top pool was out of use. The breakfast buffet was mainly Filipino food, the lunch/dinner menu was limited but what was served tasted good. The wifi could only be accessed in the lobby and during the day was really bad. I feel like the once the hotel is renovated it would be a better stay.

4/10 Poor

sangsu

Disliked: Staff & service, property conditions & facilities
no remote cotrol for aircon
there was no remote control for airconditional. we should wake up when wee turn on/off airconditional.the hotel suggested ,Use electric breker when we need on/ off time.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Mariel, California

Liked: Cleanliness, staff & service
Excellent staff
Very friendly and courteous staff. They go out of their way to assist hotel guests. I had a problem with the local tour I arranged while I was in Manila. I asked the help of the young lady at the reception area and she helped me without hesitation. She even called another male staff and he used his personal phone to help me talk to the manager of the tour company. Unfortunately, because I was too upset at the tour company, I forgot to get their names. The hotel staff, from the young people assigned to open doors, the receptionists, the kitchen helpers, housekeepers, waiters and waitresses, gardeners, and janitors, are the assets of this hotel. The hotel itself needs major refurbishment but the customer service I experienced at this hotel needs no improvement. They are excellent employees. I thank them all.

6/10 Okay

Jenny, Hong Kong

Liked: Cleanliness, room comfort
Adequate hotel for short stay
This hotel is suitable for a one night stay if you are just arriving or departing from Mactan airport. There is not much of any dining area for lunch/ dinner, though there is no extra charge for room service. On the map it looks very close to the airport, but it's still about 20 minutes away. It has a private beach, but the water is very shallow for a long way out and we never saw anyone swimming in it (just foraging for sea urchins). You cannot walk along the beach to any other places. White taxis ( the cheapest, safest and most comfortable option to get around) can be called in without a surcharge (unlike many other hotels on the island)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Free Wi-Fi was only lobby not in room. And many students are staying.

4/10 Poor

david

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
There's no wifi in the room , the room was very old. The microwave was not working. The window was broken. Then boiler was rusty.