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Hôtel des Palmistes

3.0 star property
Comfortable hotel with 24-hour front desk and restaurant

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Photo gallery for Hôtel des Palmistes

Comfort Double Room, 1 Bedroom, City View
Comfort Double Room, 1 Bedroom, City View | Balcony
Exterior
Property grounds
Comfort Double Room, 1 Bedroom, City View
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
12 Avenue du Général de Gaulle, Cayenne, 97300
  • Popular LocationMusée Alexandre-Franconie1 min walk
  • Popular LocationPlace des Palmistes1 min walk
  • Popular LocationCayenne Hospital5 min drive
  • AirportCayenne (CAY-Cayenne - Félix Eboué)26 min drive
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Room options

View all photos for Comfort Double Room, 1 Bedroom, City View

Comfort Double Room, 1 Bedroom, City View

Comfort Double Room, 1 Bedroom, City View

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Sofa bed
Separate bedroom
Private bathroom
Minibar
Espresso maker
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Cayenne

Hôtel des Palmistes is located in Cayenne. Marshes of Caw and Grand Matoury Nature Reserve reflect the area's natural beauty and area attractions include Association Chou Ai and Guyane Zoo.
Visit our Cayenne travel guideOpens in a new window

What's nearby

  • Musée Alexandre-Franconie - 1 min walk
  • Place des Palmistes - 1 min walk
  • Tourism Office - 2 min walk
  • Cayenne Hospital - 5 min drive
  • Montjoly Beach - 11 min drive

Getting around

  • Cayenne (CAY-Cayenne - Félix Eboué) - 24 min drive

Restaurants

  • Maison Péruvienne - 6 min drive
  • Les Palmistes - 3 min walk
  • Royal Sushi - 6 min drive
  • Restaurant Oasis - 12 min drive
  • Le Mekong - 12 min walk

About this property

Hôtel des Palmistes

Property highlights
A terrace, laundry facilities, and a bar are just a few of the amenities provided at Hôtel des Palmistes. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), babysitting (surcharge), and luggage storage
  • An elevator, smoke-free premises, and a front-desk safe
  • 1 meeting room and a 24-hour front desk
Room features
All guestrooms at Hôtel des Palmistes offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Daily housekeeping and desks

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 9 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting (surcharge)
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed in November.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Palmistes Cayenne
Hôtel Palmistes
Palmistes Cayenne
Palmistes
Hôtel des Palmistes Hotel
Hôtel des Palmistes Cayenne
Hôtel des Palmistes Hotel Cayenne

Frequently asked questions

Is Hôtel des Palmistes pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hôtel des Palmistes?

Hôtel des Palmistes doesn't offer parking.

What time is check-in at Hôtel des Palmistes?

Check-in begins at 2:00 PM.

What time is check-out at Hôtel des Palmistes?

Check-out is at 11:00 AM.

Where is Hôtel des Palmistes located?

Situated in Cayenne, this hotel is steps from Musée Alexandre-Franconie, Place des Palmistes, and Musée Départemental. Tourism Office and Fort Ceperou are also within 5 minutes.

Hôtel des Palmistes Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 8 out of 20 reviews" "
Rating 8 - Good. 8 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.0/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

ARS, Canyon Lake Texas

Liked: Staff & service, property conditions & facilities
No front desk...someone in bar/restaurant try to help with any questions...LITTLE TO NO ENGLISH
Stayed 4 nights in Feb 2020

6/10 Okay

Nicholas

Liked: Cleanliness
Poor night's sleep.
Did not sleep well because of window shutter banging all night. Also AC remote not working so not possible to even turn the AC off. Management unconcerned about these issues the next morning and certainly not apologetic. Three flights of status to climv to room.
Stayed 1 night in Feb 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2018

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Decent place.
The restaurant is clearly the main business there. The room was not cleaned the second day and the wifi constantly goes off. The location is excellent and the rooms are beautiful.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beware of room switch
Even though I had booked a city view room several months in advance, I was given the "dungeon room" on the ground floor in the back of the restaurant courtyard, which was dark, viewless and very noisy until about 2 in the morning. Not only that, but the price charged for the room was left unchanged! It's like booking first class on a plane and being forced to sit in the back of the economy section next to the toilets, with no refund given. When I asked to change rooms the second day I had to wait until 7 p.m. even though it was ready at noon. The ordinary room was nice, with no complaints. Also be aware that the English level of most of the staff (who are all basically mainly waiters at the restaurant) is not so high.
Stayed 2 nights in Feb 2018

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classy Colonial Hotel in the center of the city!
Historical hotel well preserved and maintained in the center spot of the city. Great hotel veranda with restaurant to be seen at with a cool drink. Overlooking spacious park with mature palm trees.
Stayed 2 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Nice hotel in town with good restaurant. It was listed as multilingual staff but we had alot of trouble finding someone who who spoke enough English to get to Devil's Island and pay our bill (we couldnt find Spanish or German speakers either). We had emailed requesting an airport shuttle to meet our 3 am flight...was told someone would meet us & it would be 30 euro. No one was there & we were lucky to find a taxi at almost double and the driver back was 50 euros. Alex was willing to put the shuttle to Devil's Island and airport on a credit card. Good pizza & hamburger ( only things we understood om the menu)...Wish there had been English on the menu.
Stayed 3 nights in Aug 2017

6/10 Okay

Patricia

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

10/10 Excellent

Mendy, Cayenne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
L’hôtel est bien situé au centre ville. Les chambres sont design et belle. Très bon accueil.
Stayed 1 night in Dec 2020

10/10 Excellent

laurent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 nuits a cayenne
Une séjour de 3 nuits a cayenne. Un superbe établissement. Cadre magnifique. Accueil RAS restauration tres bonne tellement qu il y a de l attente
Stayed 3 nights in Feb 2020