Dear Mrs Huda,thank you for reviewing your stay experience.We are sorry to read your comment so negative addressed to our staff.We have no memory of your stay of any episode that may have created a comment like that and we all feel very disappointed. We are certainly disappointed that we were not able to meet your expectations and needs.If you could be more precise and give us a way to understand when we were not up to the occasion, we would be very pleased.I take this opportunity to greet you cordially.Hotel ManagerManolo Garrasi

Gentile Francesca,grazie per aver avuto il tempo di recensire la sua esperienza di soggiorno.Ci piacerebbe veramente sapere di più della sua esperienza per comprendere il motivo della sua insoddisfazione. Ci contatti direttamente in Hotel ci farebbe veramente piacere ascoltarla nel merito.Cordiali Saluti.Hotel Manager

Dear GuestThank you for taking the time to review your stay experience.We hope we were able to meet your expectations.We hope to welcome you as soon as possible.Best regardsHotel Manager

Dear Louise,Thank you for reviewing our hotel.We are very happy to read your overall appreciation for our hotel. We work with great commitment to guarantee each guest a comfortable stay and an experience dedicated to well-being and their satisfaction is enormously gratifying to us.We also thank you for pointing out that you have received a good service, thanks to the work of the staff, whose work represents one of the hotel's main strengths.We hope to have the pleasure of hosting you again soon. In the meantime, we send you our best regards.Hotel Manager

Dear Kara,thank you for so positively reviewing your stay experience.Thank you very much!We hope to soon count you among our guests.Best regards,Hotel Manager

Dear Victoria,Thank you for taking the time to share your review.We really appreciate your positive rating and kind words; it’s great to know you had an enjoyable experience overall, Thank you very much to point it out our thermal pool and the great location just in front of the Garda Lake. We also thank you for pointing out our helpful staff that represents one of the hotel's main strengths.In regards the room types you are right we have different type of them same very nice with the lake view.Hope to welcome you soon in Sirmione.Hotel Manager

Dear Teresita,Thank you so much for giving us your feedback on your stay with us.We are honored to have received a review reviewed with such a high value, we are happy to know that the Hotel and the rooms, the breakfast service were to your liking.Also pleased to know that we have offered a good service, we are all enthusiastic.We work hard every day to try to satisfy our guests and this review encourages us to continue along the path taken.We hope to count you among our guests.Best regards.Hotel Manager

Dear Andrew,Thank you for reviewing our hotel.We are very happy to know that your stay in our hotel was completely positive. We work daily to be able to guarantee our guests a satisfactory stay and with this evaluation of yours we feel enormously gratified and it encourages us to continue on this path.With the hope of having you again as our welcome guest, we send you our best regards.Hotel Manager

Gentile Lama,Thank you for taking the time to review your stay experience.We would like to know why we could not satisfy it as we wanted.We hope to welcome you again.Best regardsHotel Manager

Dear Mary,Thank you for taking the time to review your stay so positively.We are thrilled to know that the Hotel Location in the Old Town of Sirmione overlooking Lake Garda, the staff and our spa with thermal water have met your expectations.We hope to welcome you again.Best regardsHotel Manager