Catalina Island Vacation Packages

Disco area needs remodeling and the pool to small for all the people that visiting the place

I liked that there was a lazy river, that there was a coffee shop and dinner options. I also enjoyed the many buffets. However, the adults buffet had minimal options and you had to walk alot to get from point A to point B. I saw carts here and there but was never something constant to transport guests. My first day I arrived, the crepe shop at El Beso, we ate the chicken avocada crepe and the chicken was hard, it was like rocks. It was very upsetting to arrive after a 2hr 30 minute flight plus airport security and be hungry and then the first thing you eat is a cold crepe with cold, hard chicken. We hoped there would have been more transportation inside the hotel since it is so big. As well as, having to listen to a almost 2 hour presentation on the VIP club, which was kind of annoying since it was our last day at the resort and we lost almost 2 hours of our day having to listen to representatives go on and on about its perks. Overall, there was alot of places to eat and the staff were nice, and housekeeping did maintain our room clean and bed made everyday throughout our stay. Getting into restaurants was easy and on time so we also appreciated that.

Customer service is the best service

This property was gorgt