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Reviews of National 9 Casper - Showboat

2 out of 5
National 9 Casper - Showboat
100 W F St, Casper, WY

Reviews

7.2

Good

Rating 10 - Excellent. 133 out of 506 reviews" "
Rating 8 - Good. 185 out of 506 reviews" "
Rating 6 - Okay. 90 out of 506 reviews" "
Rating 4 - Poor. 48 out of 506 reviews" "
Rating 2 - Terrible. 50 out of 506 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Lyndsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Joyce

Liked: Cleanliness, staff & service
Stayed 5 nights in Mar 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel itself was ok. It is considerably dated but that is part of its charm. The room was clean. There did seem to be a lot of posted warnings and things to sign related to who could not stay there and behavioral expectations during your stay.
Stayed 1 night in Mar 2024

4/10 Poor

David

Stayed 1 night in Mar 2024

4/10 Poor

Carol

Liked: Cleanliness, staff & service
Staff was amazing but very noisy facility. Furnace sounded like diesel truck when it came on and bathroom vent rattled all night in the wind. Staff very loud in early morning like 4-5am. Woke up with their loud talking and laughing. Maybe a room on 2nd floor away from desk area would have been better
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeremy, Nampa

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024

8/10 Good

Travis

Travelled with pets
Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. This place has pet friendly roooms and helped accommodate my stay with my dogs.
Stayed 2 nights in Jan 2024

2/10 Terrible

Levi

Disliked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 2 nights in Jan 2024
Response from GM on Jan 21, 2024
As stated on our website we do not rent to locals and 18 years and older need I.D. This was the second reservation you made within 2 weeks and you were informed of our policies at your first visit. Have a great day!

6/10 Okay

George, Huntley

Business traveller
Liked: Staff & service

10/10 Excellent

Timoteo

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
There is a gas station and a taco joint in the same block. The hotel is under construction. Friendly staff. I wasn’t aware of the $100 “deposit” for having a pet. Cozy.
Stayed 1 night in Dec 2023
Response from R.Howell on Jan 4, 2024
We apologize for the miscommunication about the pet fee. We will work on making that change. Thank you for the feedback.

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pleasant experience. The staff were very helpful and courteous. The room had just been cleaned as was obvious from the still wet floor! Even though there was road construction going on nearby the room was very quiet.
Stayed 1 night in Dec 2023
Response from R.Howell on Jan 4, 2024
Thank you for the review, Darrell. We appreciate it very much and hope to see you again when you're in the area.

8/10 Good

Anthony, Racine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 12 nights in Nov 2023
Response from R. Howell on Dec 6, 2023
Thank you for the feedback, Anothony! We hope to see you again soon.

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt welcome! The staff was extremely nice and had worked with me to give me a ground floor room because I had recently had a hip surgery. The room was immaculate and well appointed, very comfortable. I'm looking to come back and stay here when I'm in Casper again. Thank you, National 9!
Stayed 1 night in Nov 2023
Response from R. Howell on Dec 6, 2023
Thank you for taking the time to let us know about your stay, Eugene! We appreciate the feedback and hope you have a happy holiday season.

6/10 Okay

Kamryn

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from R.Howell on Nov 22, 2023
Thank you for the rating, Kamryn! We appreciate your business very much.

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't like a security deposit when the room is already paid for
Stayed 1 night in Nov 2023
Response from R. Howell on Nov 13, 2023
We appreciate your feedback. Travel safely!

8/10 Good

Rachel

Travelled with pets
Liked: Cleanliness, staff & service
I appreciate that it smells like they bleached everything. I like the vinyl flooring in the pet room. Thank you for the enclosed dog area
Stayed 1 night in Nov 2023
Response from R. Howell on Nov 13, 2023
Thank you for the rating, Rachel! We appreciate your feedback very much.

4/10 Poor

Scott

Disliked: Staff & service
Stayed 1 night in Nov 2023
Response from R. Howell on Nov 13, 2023
We appreciate you taking the time to let us know about your experience. We hope you travel safely.

8/10 Good

bill

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
the people were great. the bed was average. the shower was good. the coffee was average. reasonable room at a reasonable price.
Stayed 1 night in Nov 2023
Response from R.Howell on Nov 11, 2023
Thank you, Bill! We appreciate you taking the time to let us know about your stay.

10/10 Excellent

Tammy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet, love the "old school" charm
Stayed 2 nights in Nov 2023
Response from R.Howell on Nov 11, 2023
Thank you, Tammy! We love hearing from our guests, and we hope to see you again when you're in the area.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from R.Howell on Nov 11, 2023
Thank you for the great rating! We hope to see you again soon.

6/10 Okay

calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not soundproof, but nice , clean room
Stayed 1 night in Nov 2023
Response from R.Howell on Nov 11, 2023
We appreciate the feedback. Travel safely!

6/10 Okay

Adrienne

Travelled with family, Business traveller
Liked: Staff & service
This is a very much older hotel with all the demerits that come with being an old building. The hallways had a musty wet-dog smell which may have come from a recent carpet shampooing. The room's curtains did not adequately cover the window (ground floor room facing the parking lot) and the water pressure in the shower was horribly weak. The area around the hotel was under construction (no fault of the hotel itself) and it was hard to get into the parking area. On the bright side, the beds were comfortable and much newer than the facilities and we slept well enough. The staff were the shining spot of the stay, very helpful and friendly.
Stayed 4 nights in Oct 2023
Response from R.Howell on Nov 11, 2023
Thank you for taking the time to let us know about your experience. We hope you travel safely!

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from R.Howell on Oct 10, 2023
We appreciate you taking the time to let us know about your stay. We hope you travel safely

10/10 Excellent

Erika

Stayed 1 night in Sep 2023
Response from R.Howell on Oct 10, 2023
Thank you for the great rating, Erika! We appreciate it very much and hope to see you again soon.

6/10 Okay

Kelston

Stayed 1 night in Sep 2023
Response from R.Howell on Oct 10, 2023
Thank you for the rating on your stay. We hope to see you again when you’re in the area.

8/10 Good

Neil

Liked: Staff & service
Older but clean and cared for. The only negative was no cloths hook in the bathroom and the curtains were small for the window allowing light in. The price was great, the breakfast was good and Casper is the most quiet city I have been in. Loved it!
Stayed 1 night in Sep 2023
Response from R. Howell on Sep 27, 2023
Thank you for the great review, Neil! We appreciate your feedback and hope to see you again when you're in the area.

2/10 Terrible

Keshia

Stayed 1 night in Sep 2023
Response from R.Howell on Nov 11, 2023
We apologize that we missed the mark on your stay. We hope to earn your business in the future.

8/10 Good

Lori

Stayed 2 nights in Sep 2023
Response from R.Howell on Sep 20, 2023
Thank you for the rating, Lori! We hope to see you again when you're in the area.

10/10 Excellent

Jeff

Liked: Cleanliness
People are friendly. Breakfast is continental, but nice to have available. Yogurt frgirl bread and stuff
Stayed 1 night in Sep 2023
Response from R.Howell on Sep 20, 2023
Thank you for the feedback on our breakfast, Jeff! We hope to see you again soon.

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for the money
Place was clean and staff were really nice and helpful will stay there again in future and price is great .
Stayed 2 nights in Sep 2023
Response from R.Howell on Sep 20, 2023
Thank you, Douglas! We hope to see you again soon.

10/10 Excellent

Karl

Stayed 1 night in Sep 2023
Response from R.Howell on Sep 20, 2023
Thank you for the rating, Karl! We hope to see you again soon.

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness
Good price. Comfortable bed frig. Didnt like lots of paperwork and printing involved in checking in had the look of a prison block limited parking because of construc
Stayed 1 night in Sep 2023
Response from R.Howell on Sep 20, 2023
We appreciate your feedback and will look into making check in a little smoother process. Thank you!

8/10 Good

David

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Overall I got what I expected from a budget motel, however the photos online are NOT what the property looks like now. It's far more run down, no greenery out front at all. If you're looking for a very inexpensive night's stay this motel is fine but be aware it's very old, and not particularly well kept (seems they're working on improving some). Staff were great, very friendly. 3 or 4 star is based on knowing what you're getting into. Don't arrive with high expectations - you'll be disappointed. For a single night's stay it was fine for me.
Stayed 1 night in Aug 2023
Response from R.Howell on Sep 20, 2023
We apologize for the unsatisfactory experience you had. We hope to earn your business in the future.

8/10 Good

Linnea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Low cost but it is clean
Stayed 1 night in Aug 2023
Response from R.Howell on Sep 20, 2023
Thank you, Linnea! We hope to see you again soon.

2/10 Terrible

Laurie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from R. Howell on Aug 31, 2023
We apologize that we missed the mark on your stay. We hope to earn your business in the future.

8/10 Good

Arcelio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice room was clean and comfortable.
Stayed 1 night in Aug 2023
Response from R.Howell on Aug 28, 2023
Thank you! We appreciate your feedback Arcelio!

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from R.Howell on Aug 28, 2023
Thank you for the rating, Darrel! We hope to see you again when you're in the area.

8/10 Good

Alison

Stayed 1 night in Aug 2023
Response from R.Howell on Sep 20, 2023
Thank you for the feedback! We hope to see you again when you're in the area.

2/10 Terrible

Francisco

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It looks and feels like a homeless shelter.
Stayed 1 night in Aug 2023
Response from R.Howell on Aug 11, 2023
We are disappointed that you feel that way. We will work harder to make it feel more welcoming.

8/10 Good

Julie

Liked: Cleanliness
Stayed 2 nights in Aug 2023
Response from R.Howell on Aug 11, 2023
Thank you for the rating! Travel safe!

4/10 Poor

Cody

Travelled with family, Travelled with pets
Disliked: Amenities, property conditions & facilities
Very dirty facility. Not accessible due to construction. Not well lit around the premise. The room was very old and dirty. The fan was loud and there was a large wet area of the carpet near the window. My daughter located a toenail on the sheets of the bed she slept in. All in all, this was not a good location and I would not recommend it.
Stayed 1 night in Aug 2023
Response from R.Howell on Aug 5, 2023
We apologize for the issues you had during your stay. We have forwarded this to our staff to address the issues immediately.

8/10 Good

Lissa

Stayed 1 night in Aug 2023
Response from R.Howell on Aug 28, 2023
Thank you for the rating, Lissa! We hope you travel safely!

8/10 Good

Victor j

Liked: Cleanliness, staff & service, amenities
Check in was efficient and professional. Room was clean. Somewhat outdated. Shower and air conditioner worked well. Bed and pillows were clean and comfortable. Most importantly the hotel was very quiet. So we were able to get a good night sleep.
Stayed 1 night in Jul 2023
Response from R.Howell on Jul 31, 2023
Thank you for the feedback! We hope to see you again when you’re in the area.

8/10 Good

Colin

Business traveller
Liked: Cleanliness, staff & service
This was like stepping back in time to when a motel property was run by a mom and pop outfit. Well-run, responsive staff, clean, quiet, and kudos to the building ... it is built of cinderblock and has excellent sound suppression. Rates were better than the soulless big box franchise hotel chains in the area.
Stayed 3 nights in Jul 2023
Response from R.Howell on Jul 27, 2023
Thank you for the review on your experience with us. We appreciate it very much. Travel safe.

8/10 Good

Duane

Travelled with family and small children
Its quick off and on the interstate.
Stayed 1 night in Jul 2023
Response from R.Howell on Jul 27, 2023
Thank you, Duane! We appreciate your feedback and hope you travel safely.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
Room was not cleaned, cleaned bed by myself.
Stayed 1 night in Jul 2023
Response from R.Howell on Jul 27, 2023
We apologize and find this to be inexcusable. We will be looking into this and make sure this doesn’t happen again.

8/10 Good

Tom

Stayed 1 night in Jul 2023
Response from R.Howell on Jul 27, 2023
Thank you for the feedback, Tom! We hope you travel safely.

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to spend the night, great rate too.
Stayed 1 night in Jul 2023
Response from R.Howell on Jul 31, 2023
Thank you, Daniel! We appreciate your feedback.