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Terrace/patio
Terrace/patio
Premium bedding, in-room safe, desk, soundproofing
Premium bedding, in-room safe, desk, soundproofing

Guest reviews

3.7/5 Good
149 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air conditioning
Spa
Restaurant
Kitchen

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitizer provided
Personal protective equipment

Map

Explore the area

Popular LocationPlace Mohammed V3 min walk
Popular LocationParc de la Ligue Arabe5 min walk
Popular LocationCathedrale Sacre Coeur8 min walk
AirportCasablanca (CMN-Mohammed V)54 min drive

Choose dates to view prices

  • Junior Suite

    Room amenities

    • 430 sq ft
    • Sleeps 3
    More detailsJunior Suite
  • Senior Suite

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 3
    More detailsSenior Suite
  • Executive Suite

    Room amenities

    • 430 sq ft
    • City view
    • Sleeps 3
    More detailsExecutive Suite
  • Executive Suite (Single Use)

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 1
    More detailsExecutive Suite (Single Use)
  • Junior Suite (Single Use)

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 1
    More detailsJunior Suite (Single Use)
  • Senior Suite (Single Use)

    Room amenities

    • 538 sq ft
    • City view
    • Sleeps 1
    More detailsSenior Suite (Single Use)

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Casablanca

Located in Casablanca, Park Suites Hotel & Spa is near a metro station. Casablanca Twin Center and Hassan II Mosque are notable landmarks, and travellers looking to shop may want to visit Central Market of Casablanca and Morocco Mall.

Visit our Casablanca travel guide
Map
Popular Location

What's nearby

  • Place Mohammed V - 3 min walk
  • Parc de la Ligue Arabe - 5 min walk
  • Cathedrale Sacre Coeur - 8 min walk
  • United Nations Square - 14 min walk
  • Complex Cultural Sidi Belyout - 15 min walk

Getting around

  • Place Mohammed V Station - 1 min walk
  • Casablanca Mers Sultan Station - 4 min drive
  • Casablanca (CMN-Mohammed V) - 54 min drive

Restaurants

  • Mia Donna — 1 min walk

About this property

Park Suites Hotel & Spa

4-star Casablanca hotel in Casablanca City Center, near Central Market of Casablanca
This hotel features a full-service spa, a restaurant and a health club. Free WiFi in public areas, free valet parking and a free manager's reception are also provided. Additionally, a bar/lounge, a coffee shop/café and a steam room are on-site. All 20 soundproofed rooms feature free WiFi and room service. Kitchenettes with fridges and microwaves are standard, and guests will also find TVs with satellite channels and premium bedding.
Park Suites Hotel & Spa offers 20 forms of accommodation with a safe and complimentary bottles of water. Beds feature premium bedding. Premium satellite televisions are provided. Accommodation at this 4-star hotel has kitchenettes with fridges and microwaves.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a health club and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free nearby parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: MAD 120 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Arabic
  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business centre

Outdoors

  • Terrace

Spa

  • 4 treatment rooms
  • Body scrubs
  • Massage - deep-tissue
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Braille signage
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries

Entertainment

  • Premium channels
  • Satellite channels
  • TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Kitchenette
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and midnight
Early check-in subject to availability
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300.0 per night.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 18.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MAD 120 per person (approximately)
  • Airport shuttle fee: MAD 400 per vehicle (one way)
  • Early check-in fee: MAD 200 (subject to availability)
  • Late check-out fee: MAD 400 (subject to availability)
  • Rollaway bed fee: MAD 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks and gloves, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser
Individually wrapped food options are available for breakfast and through room service
The property affirms that it adheres to the Intertek Cristal (3rd party expert - Global) sanitisation guidelines

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Park Suites Hotel & Spa and receive a full refund?
Yes, Park Suites Hotel & Spa offers free cancellation on select room rates, because flexibility matters! Please refer to Park Suites Hotel & Spa cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Park Suites Hotel & Spa?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Early check-in is available for a fee of MAD 200 (subject to availability).
What time is check-out at Park Suites Hotel & Spa?
Checkout is at noon. Late checkout is available for MAD 400 (subject to availability).
Does Park Suites Hotel & Spa provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of MAD 400 per vehicle, one way, applies.
Where is this property located?
Located in Casablanca City Center, this spa hotel is within a 15-minute walk of Place Mohammed V and Central Market of Casablanca. Casablanca Twin Center and Port of Casablanca are also within 2 miles (3 km). Place Mohammed V Station is only a 2-minute walk and Hassan II Avenue Station is 8 minutes.

Guest reviews

Overall score and ratings for Park Suites Hotel & Spa

3.7
5 - Excellent
42
4 - Good
56
3 - Okay
28
2 - Mediocre
13
1 - Poor
10
4.0
Cleanliness
4.0
Service and Staff
5.0
Amenities
3.7
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location and Very Helpful Staff

Good location, value for money and very good service! Jamila and Hind are very helpful, try to always assist with every query you have. We will definitely come back to this hotel.

Stayed 3 nights in May 2019

3/5

  • Disliked: Staff & service, property conditions & facilities
Only location sells for this hotel

I was quite shocked to find this hotel being rated 4 star when infact it looks more like 2.5 to 3 Star at most. No amenities, lobby was a drag, cramped elevator and with a dirty carpet on it. During our stay from Feb 12 to 15, the hotel was pretty quiet even for breakfast. I noticed their Trip Advisor Excellence Award was last given in 2015. As I have to pay hotel directly, the exchange rate used by the hotel was exceptionally high. The current exchange rate used by hotels in Tangier and Chefchaeoun from Euro to MAD was 10.85, this hotel charges me at 11.20. I protested and they finally reduced it to 11.00 which is still very high.

Stayed 3 nights in Feb 2019

2/5

  • Liked: Cleanliness, staff & service
  • Disliked: Property conditions & facilities

I reserved and paid for an Executive suite room. Based upon the photos on the website, an Executive Suite room has a lounge area with a sofa and two chairs and a city-view balcony with lounge seating. The room I received is a standard king-size room with one chair as seating. There is no balcony. We arrived at the hotel exhausted from a rather fraught airline experience from Los Angeles (multi-hour delays, iuggage did not arrive in the same flight, one aborted landing) attempt, and So we did not complain to the hotel about the room. But others should know that the room interiors and amenities are NOT as pictured on the website. The hallway smells like wet dog. There is obvious water damage on the hotel lobby ceiling. On the plus side, the staff are friendly and responsive.

Stayed 1 night in Feb 2019

3/5

  • Liked: Cleanliness

Stayed 1 night in Nov 2018

3/5

  • Liked: Cleanliness, staff & service, room comfort
  • Disliked: Property conditions & facilities

We booked executive room , but the bath would have 2inc standin water when we had shower. Also one light was out of order in the bathroom. Couple of steps would be safe to step-in and out of bath. Breakfast, plates are small and the toaster had seen better days, only one element was working.

Stayed 3 nights in Nov 2018