Title: Best Western Plus Casablanca City Center (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Casablanca City Center Centrally located in Casablanca with concierge assistance, express check-in and check-out services that make city exploration effortless and convenient ## Photo gallery for Best Western Plus Casablanca City Center ![Daily full breakfast (MAD 150 per person) - Best Western Plus Casablanca City Center (Casablanca)](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/9394ae33.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Restaurant - Best Western Plus Casablanca City Center (Casablanca)](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/08475ae3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Comfort Room, 1 King Bed, Non Smoking, Garden View - Best Western Plus Casablanca City Center (Casablanca)](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/8d8599c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Plus Casablanca City Center (Casablanca)](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/34def84e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Best Western Plus Casablanca City Center (Casablanca)](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/984a4cb9.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Best Western Plus Casablanca City Center, in the heart of the city, offers practical amenities like dry cleaning, WiFi in public areas, and express check-out. Guests appreciate the helpful multilingual staff. ## Reviews 7.8 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Breakfast available - Business services - Bar ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-26&endDate=2026-01-27&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 4 of 4 rooms ### View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) ![Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/9034aa42.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV Pillowtop bed - Sleeps 3 - 1 King Bed and 1 Double Sofa Bed - City view ### View all photos for Comfort Room, 1 King Bed, Non Smoking, Garden View ![Comfort Room, 1 King Bed, Non Smoking, Garden View](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/cc97f76c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 King Bed, Non Smoking, Garden View 8.0 Very good 3 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV Pillowtop bed - Sleeps 2 - 1 King Bed - City view ### View all photos for Standard Room, 1 King Bed, Non Smoking ![Standard Room, 1 King Bed, Non Smoking](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/e4132855.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking 8.6 Excellent 4 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV Pillowtop bed Bathrobes - Sleeps 2 - 1 King Bed - City view ### View all photos for Standard Room, 2 Twin Beds, Non Smoking ![Standard Room, 2 Single Beds, Non Smoking](https://images.trvl-media.com/lodging/89000000/88770000/88768600/88768536/8b3d3441.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds, Non Smoking 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds Mini-fridge LED TV Pillowtop bed Bathrobes - Sleeps 2 - 2 Twin Beds - City view ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCasablanca-Hotels-Best-Western-Plus-Casablanca-City-Center.h88768536.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCasablanca-Hotels-Best-Western-Plus-Casablanca-City-Center.h88768536.Hotel-Information) ## About the area Located in Casablanca, Best Western Plus Casablanca City Center is in the city center. Villa des Arts and Abderrahman Slaoui Foundation Museum are cultural highlights, and some of the area's landmarks include Place Mohammed V and La Sqala. [Visit our Casablanca travel guide](https://www.expedia.ca/Casablanca.dx6084755) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C33.58194%2C-7.62349&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=cPGnfuxUt3N1h0kcxnPlffO1qBo=) 06 Rue Mohamed El Fidouzi, Casablanca, Casablanca-Settat, 20000 ### What's nearby - Villa des Arts 12 min walk \- 1.0 km - Casablanca Twin Towers 13 min walk \- 1.1 km - Place Mohammed V 15 min walk \- 1.3 km - United Nations Square 20 min walk \- 1.7 km - Central Market of Casablanca 6 min drive \- 2.2 km ### Getting around - Hassan II Avenue Station 3 min walk - Casablanca Mers Sultan Station 4 min drive - Mohammed V Airport (CMN) 38 min drive ### Restaurants - Vista Blanca 5 min walk - The Meat 2 min walk - Little Mamma 3 min walk - Le Claverol 3 min walk - Casa Galicia 5 min walk ## About this property ### Best Western Plus Casablanca City Center Hotel near Hassan II Mosque Take advantage of a free daily manager's reception, a coffee shop/cafe, and dry cleaning/laundry services at Best Western Plus Casablanca City Center. In addition to a bar and a 24-hour business center, guests can connect to free WiFi in public areas. Other perks at this hotel include: - Free self parking - Full breakfast (surcharge), express check-out, and a 24-hour front desk - A porter/bellhop, concierge services, and an elevator Room features All 64 rooms offer amenities such as sound-insulated walls. More conveniences in all rooms include: - Pillowtop mattresses and free cribs/infant beds - 55-inch LED TVs with satellite channels - Electric kettles, daily housekeeping, and phones ## Similar properties ![International cuisine](https://images.trvl-media.com/lodging/12000000/11970000/11970000/11969964/138e26a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Yto Casablanca City Center - Breakfast included - Parking included - Free WiFi - Restaurant 9.0 Wonderful 87 reviews CA $103 CA $117 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=11969964&PinnedHotelID=11969964&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1420000/1416500/1416417/9e480a27.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barcelo Casablanca Casablanca City Center - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 558 reviews CA $103 CA $119 total includes taxes & fees Feb 25 - 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Feb 14 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=1685584&PinnedHotelID=1685584&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/112000000/111770000/111764000/111763982/cb82805d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ADAY Hotel Casablanca Roches Noires - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 72 reviews CA $99 CA $115 total includes taxes & fees Feb 14 - Feb 15 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=111763982&PinnedHotelID=111763982&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/23000000/22500000/22490400/22490398/5828b770.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Campanile Casablanca Centre Ville Belvédère - Parking included - Free WiFi - Restaurant - Air conditioning 8.0 Very good 538 reviews CA $56 CA $65 total includes taxes & fees Feb 25 - Feb 26 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=22490398&PinnedHotelID=22490398&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/107000000/106290000/106288500/106288488/3fb9b1c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Eurostars Casa Anfa Hay Hassani - Pool - Spa - Free WiFi - Restaurant 8.8 Excellent 46 reviews CA $100 CA $116 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=106288488&PinnedHotelID=106288488&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 11:00 AM to 9:00 PM, sun loungers](https://images.trvl-media.com/lodging/121000000/120080000/120072800/120072786/ae524187.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Silver Suites Hotel & Spa Casablanca City Center - Pool - Free WiFi - Restaurant - Breakfast available 8.6 Excellent 11 reviews CA $122 CA $140 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=120072786&PinnedHotelID=120072786&HadPinnedHotel=true®ionId=-1&adults=2) ![Mini-fridge, microwave, espresso maker, electric kettle](https://images.trvl-media.com/lodging/108000000/107050000/107046700/107046658/744dfd3d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### AS PREMIUM BY SOHO HOTELS Maarif - Kitchen - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 58 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=107046658&PinnedHotelID=107046658&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room](https://images.trvl-media.com/lodging/15000000/14770000/14768600/14768561/12756996.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel GAUTHIER Casablanca City Center - Free WiFi - Restaurant - Air conditioning - Game room 8.2 Very good 167 reviews CA $122 CA $142 total includes taxes & fees Feb 1 - Feb 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=14768561&PinnedHotelID=14768561&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-09&endDate=2026-02-10&selected=88768536&PinnedHotelID=88768536&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=88768536,11969964,1416417,26829054,1685584) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MAD 150 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Free daily manager's reception ### Family friendly - In-room crib - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop ### Business services - 24-hour business center ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible registration desk ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Free crib - Pillowtop mattress ### Bathroom - Bathtub or shower ### Entertainment - 55-inch LED TV with satellite channels ### Food and drink - Coffee/tea maker - Electric kettle ### More - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in fee: MAD 200 Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability Late check-out fee: MAD 200 Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children aged 12 and younger eat free breakfast Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for full breakfast: approximately MAD 150 per person - Early check-in fee: MAD 200 (subject to availability) - Late check-out fee: MAD 200 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, mobile payments, and cash Mobile payment options include: Apple Pay This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Plus Casablanca City Center Best Western Plus Casablanca City Center Hotel Best Western Plus Casablanca City Center Casablanca Best Western Plus Casablanca City Center Hotel Casablanca ## Frequently asked questions ### Is Best Western Plus Casablanca City Center pet-friendly? ### How much does it cost to stay at Best Western Plus Casablanca City Center? ### How much is parking? ### What time is check-in at Best Western Plus Casablanca City Center? ### What time is check-out at Best Western Plus Casablanca City Center? ### Where is Best Western Plus Casablanca City Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Plus Casablanca City Center Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.8 Amenities ### 8.4 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 25 8 - Good 10 6 - Okay 6 4 - Poor 3 2 - Terrible 6 ## Reviews ### 8/10 Good #### Greer May 28, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice and big and minimalistic in the rooms. Comfortable. ##### Greer Stayed 1 night in May 2025 ### 10/10 Excellent #### Juan Apr 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff is so nice. ##### Juan Stayed 3 nights in Apr 2024 ### 2/10 Terrible #### Deirdre Janine Oct 29, 2025 Disliked: Amenities I was supposed to be in a double/king room but had 3 single beds spaced out cluttering the room & no room for my suitcase to open. They wouldn't change my room until the next day. Only the bellman was helpful, removing one bed so I could fit my suitcase in. Housekeeping barged in without knocking when I was in bed the next morning. I told reception who said they would talk to housekeeping & my new room would be ready at 11am to move me. Then despite a do not disturb sign on my door, housekeeping still knocked on my door at 10.30am when I was in the shower to deliver extra toilet rolls?! Reception obviously did not inform them to leave my room alone, or cynically made them disturb me in spite of my complaint. I gave them an extra hour, going down for the new key at 12pm to be told the new room was still not ready & I would be phoned when I could move. All service has been terrible & I feel deliberately treating me poorly due to my requesting a new room. I would never stay here again. ##### Deirdre Janine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Nuria Jan 3, 2026 Liked: Cleanliness, property conditions & facilities Everything is good ##### Nuria Stayed 5 nights in Dec 2025 ### 10/10 Excellent #### Paulos Jan 2, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Keep up the good job! ##### Paulos Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Paulos Jan 3, 2026 Liked: Cleanliness, property conditions & facilities Good job! ##### Paulos Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Osama Feb 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Clean, nice staff ##### Osama Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Elena Nov 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and beautiful place. ##### Elena Stayed 7 nights in Nov 2023 ### 4/10 Poor #### Betty Jul 26, 2025 Liked: Cleanliness, staff & service, amenities Loved the decor! Felt like I was in a trendy boutique hotel but encountered a dead roach on my bed. Good thing I was only there for a night but the disappointment was the fact that there was no reaction from the front desk on my way out. I just got a “Oh” and that’s it ##### Betty Stayed 1 night in Jul 2025 ### 8/10 Good #### Lucia Mar 27, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our stay here was nice! Very close to tramway station. ##### Lucia Stayed 3 nights in Mar 2023 ### 8/10 Good #### Verified traveller Dec 4, 2022 A quite ok hotel. Nice staff. ##### Verified traveller Stayed 2 nights in Nov 2022 ### 10/10 Excellent #### Jason Dec 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was very helpful ##### Jason ### 10/10 Excellent #### Yosef Feb 13, 2023 #### Great Hotel! This is a brand new hotel. The staff are wonderful and attentive. I was very pleasantly surprised at how nice the room was. Good location. I was very satisfied and would recommend as well as stay there again. ##### Yosef Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Josif Jun 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent hotel! Excellent customer service! We had a free upgrade to the room with excellent view and other amenities. Free Breakfast with variety of food which very rare nowadays. Convenient location, close proximity to Medina, park, government buildings, etc. located in the center of city. Has modern/contemporary interior design, very well maintained hotel. ##### Josif Stayed 1 night in May 2023 ### 8/10 Good #### ellen May 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### ellen Stayed 2 nights in May 2024 ### 2/10 Terrible #### Syed Mohammad Faaiz Oct 22, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Terrible Customer Service Terrible customer service, front desk staff was usually watching videos on their phone or socializing with their friends (not hotel staff) sitting on the sofa in the lobby. ##### Syed Mohammad Faaiz Stayed 2 nights in Oct 2024 ### 4/10 Poor #### Saeed Mar 5, 2023 Disliked: Staff & service, property conditions & facilities, room comfort Room temperature , very hot could not sleep. shower water was standing. Mohammad front desk guy was nice, friendly. No 4 star hotel service. there was no complimentary water in the room. Safe was lock, asked for assistance, was delayed. I went down myself to request for tech:, room was small. ##### Saeed Stayed 3 nights in Mar 2023 ### 6/10 Okay #### Nina Nov 14, 2024 Disliked: Cleanliness, staff & service, room comfort #### Poor service, not clean, not recommended We stayed two nights at this hotel. The first room given to us had issues with both window and door, as both could not be locked. The front desk changed a room for us, which was fine in terms of the hardwares. We asked for some tea bags and teaspoons as there was only one left at the bar, no one sent us until the next day evening we asked again, and we only got one teaspoon for us to share 😅 We packed food as my husband wasn’t feeling well, when the food was cold, i went to the restaurant at 1st floor and sought help with the staff there. When I could not even finish telling him my request, he had already replied me at least 5 “No”, which was very rude. The towels in the bathroom were all so dirty and already turned yellowish in colour, the bathroom without a window has no mechanical ventilation either, and something was seemed wrong with their kitchen ventilation system, where we stayed at 2nd floor, every early morning, the food smell came in from the room door and the entire corridor outside our room was the food smell. Given a choice, please consider a better hotel. ![The towel was so dirty, already became a yellowish colour](https://a.travel-assets.com/ugc/hotel-reviews/8C7E5857C654AB191D84ADD725F803355578A2821731601329054.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Nina Stayed 2 nights in Nov 2024 ### 2/10 Terrible #### Jennifer Jun 30, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Staff & service This is so far the worst hotel stay I’ve ever had, the hotel service is absolutely terrible. No smile, no greeting, false promises and terrible attitude towards guest. Though the facility looks quite nice, it’s not recommended at all to stay here. Check-in: it’s a prepaid and confirmed booking, but when I checked in, hotel told me there was not sufficient fund to charge. Hotel is supposed to charge from Expedia, not from guest, I told hotel they should check with Expedia about the payment. hotel refused to do anything from their side to check, but just rudely asked me or more accurately, demanded me to talk with Expedia. After 1 hr waiting, hotel kind of figured out about the payment, but they did not proactively call me in the room until I asked them. No apologies and not any comforting language after the whole drama. When we checked in, we asked the hotel to order taxi to the airport next morning, the receptionist noted down the details and said it will cost 400 MAD, payment directly to driver. We agreed. The next morning, we reminded the front desk, they again said no problem. When it’s time of leaving, no taxi, and it was a different manager sitting there. When asked, it was as if it was his first time to hear this request. He did not get any taxi, again no apologies at all. In the end, we got a taxi at 250 MAD. This is not an ideal area for tourists, we felt a bit unsafe. It will be better to stay at the west coast side from my personal opinion. ##### Jennifer ### 10/10 Excellent #### Sylvain Jul 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Un peu bruillant avec le klaxon des voitures ##### Sylvain Stayed 3 nights in Jul 2024 ### 10/10 Excellent #### Mamady May 15, 2023 Liked: Cleanliness, amenities, property conditions & facilities Il sont vraiment gentil et sympa et appréciable ##### Mamady Stayed 8 nights in May 2023 ### 2/10 Terrible #### Frédéric Mar 14, 2023 Disliked: Staff & service, amenities, property conditions & facilities Bonjour, il n'y avait pas d'eau dans la chambre ni le soir à mon arrivée ni le lendemain matin pour la douche. J'ai dû quitter l'hôtel le matin pour prendre une chambre dans un autre hôtel afin de pouvoir me préparer correctement pour une réunion d'affaire le dimanche après-midi. J'ai écrit à BW réclamation pour demander un remboursement de ces deux nuits car c'est inacceptable qu'un hôtel de standing ne mette pas tout en oeuvre pour assurer la qualité de la prestation. Ce qui m'a le plus énervé au delà de l'absence d'eau c'est que lors de mon check in la réceptioniste ne m'a même pas prévenu, et que le lendemain matin quand j'ai appelé de ma chambre pour savoir quand reviendrait l'eau, la réceptionniste m'a répondu que l'eau fonctionnait à la réception ce qui ne m'aidait guère. Bref, cette expérience BW Casablanca ne me laissera le meilleur souvenir. Cordialement, Frédéric Isel ##### Frédéric Stayed 2 nights in Mar 2023 ### 8/10 Good #### Arab, Paris Mar 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bien situé. Proche tram et parc ##### Arab Stayed 3 nights in Feb 2023 ### 6/10 Okay #### Kathy Feb 10, 2023 Liked: Cleanliness, staff & service Room was ok..sewer smell comes to room and asphixiates you during sleep. Cigarette smell gets to your room and does the same. ##### Kathy Stayed 2 nights in Feb 2023 ### 10/10 Excellent #### Xavier BOURGEOIS Jan 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Très bon rapport qualité prix Très belle découverte pour un rapport qualité prix très intéressant. L hôtel est bien placé et le personnel adorable. Tout a été refait récemment. Les chambres sont très agréables pour un séjour business. Peu de services associés mais on trouve ce qu il faut dans le secteur. Le petit bar à côté est très agréable pour boire un verre le soir ##### Xavier BOURGEOIS Stayed 3 nights in Jan 2023 ## Expedia's Latest Trends ### Hotels > [Planet Hollywood Cancun by Royalton, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Cancun-Hotels-Planet-Hollywood-Beach-Resort-Cancun-All-Inclusive.h36774901.Hotel-Information) > > [Oum Palace Hôtel & Spa Casablanca](https://www.expedia.ca/Casablanca-Hotels-Oum-Palace-Hotel-Spa.h2563029.Hotel-Information) > > [Studio Luxe Hassan 2](https://www.expedia.ca/Casablanca-Hotels-Studio-Luxe-Hassan-2.h21604333.Hotel-Information) > > [Golden Star Casablanca](https://www.expedia.ca/Casablanca-Hotels-Golden-Star-Casablanca.h23601926.Hotel-Information) > > [Condo Rentals Montreal](https://www.expedia.ca/Montreal-Condos.d178288-aaCondos.Travel-Guide-Accommodation) > > [Casa De Los Angeles](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Casa-De-Los-Angeles.h34179975.Hotel-Information) > > [Hotel Casablanca City Center](https://www.expedia.ca/Casablanca-Hotels-Hotel-Casablanca.h31004091.Hotel-Information) > > [Hampton Inn & Suites Panama City Beach-Beachfront](https://www.expedia.ca/Panama-City-Hotels-Hampton-Inn-Suites-Panama-City-Beach-Beachfront.h17262390.Hotel-Information) > > [Relax Hotel Casa voyageurs](https://www.expedia.ca/Casablanca-Hotels-Relax-Hotel-Casa-Voyageurs.h23685349.Hotel-Information) > > [Hotel Majestic](https://www.expedia.ca/Casablanca-Hotels-Hotel-Majestic.h15415051.Hotel-Information) > > [Hale Kamaole Condo w/ Shared Pool, A/C-Snorkel, Surf, Swim](https://www.expedia.ca/Kihei-Hotels-Hale-Kamaole-Condo-W-Shared-Pool.h66485047.Hotel-Information) > > [Odyssee Boutique Hotel Casablanca](https://www.expedia.ca/Casablanca-Hotels-Odyssee-Center-Hotel.h26829054.Hotel-Information) > > [Hotels near Upper Canada College](https://www.expedia.ca/Upper-Canada-College-Hotels.0-l553248621532865030-0.Travel-Guide-Filter-Hotels) > > [Casablanca Suites & SPA](https://www.expedia.ca/Casablanca-Hotels-Casablanca-Suites-SPA.h2870956.Hotel-Information) > > [Hôtel Boustane](https://www.expedia.ca/Casablanca-Hotels-Hotel-Boustane.h15027807.Hotel-Information) ### Flights > [Flights from Mabalacat City (CRK) to Puerto Princesa (PPS)](https://www.expedia.ca/lp/flights/crk/pps/angeles-city-to-puerto-princesa) > > [Flights from Lismore (LSY) to Manchester (MAN)](https://www.expedia.ca/lp/flights/lsy/man/lismore-to-manchester) > > [Flights from Calgary (YYC) to Saint-Louis (BSL)](https://www.expedia.ca/lp/flights/yyc/bsl/calgary-to-basel) > > [Flights from Dallas (DFW) to Parañaque (MNL)](https://www.expedia.ca/lp/flights/dfw/mnl/dallas-to-manila) > > [Flights from Phoenix (PHX) to Redmond (RDM)](https://www.expedia.ca/lp/flights/phx/rdm/phoenix-to-redmond) > > [Flights from Mississauga (YYZ) to Tromsø (TOS)](https://www.expedia.ca/lp/flights/yyz/tos/toronto-to-troms) ### Cars > [ACE Australia Destinations In Ontario](https://www.expedia.ca/ACE-Australia-Destinations-In-Ontario.d11178-c1104.Car-Rental-Destination-Suppliers) ### Activities ### Packages > [Prudential Tower](https://www.expedia.ca/Prudential-Tower-Back-Bay.d6070133.Vacation-Attraction) > > [Bacalar Vacations](https://www.expedia.ca/Bacalar.d6131112.Destination-Travel-Guides) > > [Balnea](https://www.expedia.ca/Balnea-Bromont.d553248621532865824.Vacation-Attraction)