Ratings based on 324 Verified Reviews

3.5 out of 5
71% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Arizona

Comfortable Stay

Posted 14-Apr-2018
Pros: comfort and kindness of the staff
Cons: price
Location: did not participate
We stayed while the Country Thunder event was in Florence. It was a 45 min drive from Florence to the hotel, but well worth it. We mainly used the room for sleep or to freshen up. Other than the rude loud neighbors located close by, which I don't know if the hotel can inforce quiet hours after 10 pm or not, our stay was just fine. The price was expensive but cheaper than the rest. Thank You. S.M. Avondale, AZ April 2018
4 out of 5
Recommended
for Everyone
by A verified traveller

Over all nice close to restaurants

Posted 11-Apr-2018
After booking with expedia the hotel clerk still chareded my cc twice. So now i have to dea l with that issue
1 out of 5
Recommended
for Everyone
by A verified traveller

Specifically ooked non smoking room way in advance

Posted 7-Apr-2018
Booked a non-smoking room way in advance. Got here and they told me they didn't have any and it was Expedia fault for not letting them know the room has an awful smell. We are very dissatisfied
2 out of 5
by A verified traveller

Posted 11-Mar-2018
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3 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to restaurants & shopping

Posted 1-Mar-2018
While this hotel is aged, the staff was very friendly and our room was comfy and clean. Our only complaint was inconsiderate guests who did not respect the quiet hours.
2 out of 5
by A verified traveller from washington

old hotel

Posted 13-Feb-2018
rooms were small old hotel design small bathroom with sink outside of room very low toilets looks like were in grade school staff very nice room clean no frills rooms breakfast no so good
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient

Posted 31-Jan-2018
Okay, Got what we paid for. Continental breakfast was passed on the full two weeks we stayed there.
2 out of 5
by A verified traveller from Casa Grande AZ

Did not look like pictures on site

Posted 25-Jan-2018
We were so disappointed. Had a room on the 2nd floor but there wasn’t an elevator so we had to drag a heavy suitcase up two flights of stairs. The WiFi didn’t work except in the lobby. The hair dryer didn’t work. The bathroom was very small and the fan sounded like it was broken and would fall off at any time. A drawer on the dresser would not stay closed and we had to be careful not to run into it. I reported all of this and was told there wasn’t a handyman and nothing could be done. Horrible experience!
4 out of 5
Recommended
for Personal Event
by A verified traveller

This traveller left a rating score only Posted 14-Jan-2018 on Hotels
4 out of 5
by A verified traveller

Quality of service was great

Posted 14-Jan-2018 on Hotels
The service was good, the staff that checked us in was very friendly and helped us with whatever we needed to make our stay good.