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Reviews of Super 8 by Wyndham Casa Grande

2 out of 5
Super 8 by Wyndham Casa Grande
2066 E Florence Blvd, Casa Grande, AZ

Reviews

7.2

Good

Rating 10 - Excellent. 195 out of 767 reviews" "
Rating 8 - Good. 252 out of 767 reviews" "
Rating 6 - Okay. 152 out of 767 reviews" "
Rating 4 - Poor. 84 out of 767 reviews" "
Rating 2 - Terrible. 84 out of 767 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mukamushumba

Liked: Cleanliness, property conditions & facilities
Quiet place excellent customer service
Stayed 1 night in Apr 2024
Response from KEN on Apr 15, 2024
Hello Mukamushumba, Thank you for taking the time to provide us with some feedback. We truly appreciate hearing how nice of a stay you have. Thank you for staying with us.

8/10 Good

timothy

Liked: Cleanliness, staff & service
Quiet, restroom tub had yellow stain around bottom of tub, other than that clean
Stayed 2 nights in Apr 2024
Response from KEN on Apr 15, 2024
Thank youThank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Bob, Hereford

Stayed 1 night in Mar 2024
Response from KEN on Apr 15, 2024
Thank youThank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The first room they put us in smelled terribly of cigars. The staff quickly apologized and gave us another room. They were nice, friendly. The place was generally clean and quiet. The bed was comfortable enough and everything worked.
Stayed 1 night in Mar 2024
Response from KEN on Mar 6, 2024
Hello John, Thank you for taking the time to provide us with some feedback. We truly appreciate hearing how nice of a stay you have. Thank you for staying with us.

6/10 Okay

Clint

Liked: Cleanliness
Disliked: Amenities
Said included breakfast. In reality. Coffee machine. Juice machine. Costco granola bars. That is NOT breakfast!
Stayed 1 night in Feb 2024
Response from ken on Feb 22, 2024
Thank you ( Second Option)We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. For break fast, we have brand standard breakfast and we make arragement fro our guest taht we offer 20% off at IHOP for hot breakfast. Thank you so much for your business and we look forward to seeing you in the future.

8/10 Good

Clint

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Said breakfast included. In actuality it was coffee, juice, Costco granola bar. Bed is very high off the floor
Stayed 1 night in Feb 2024
Response from ken on Feb 22, 2024
Thank you ( Second Option)We would like to thank you for taking the time to complete a review. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. For break fast, we have brand standard breakfast and we make arragement fro our guest taht we offer 20% off at IHOP for hot breakfast. Thank you so much for your business and we look forward to seeing you in the future.

4/10 Poor

Bob, Hereford

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The cost of a hotel room for the night of Weds, 24th, in Casa Grande, AZ, was expensive, so, I chose a “slightly less” expensive hotel - which happened to be a Super 8 (I saw it was by Wyndham so I assumed (wrongly) that it would be better quality.) (In most other hotels, the cost would have made it a “good” hotel) - I didn’t expect the hotel to look so dingy, or that the carpeting would have dirt and other substances on it - both inside and outside the room. I also didn’t expect it to have NO elevator! This is 2024 - who doesn’t think an elevator is necessary - especially for those of us getting older. The lighting in the hotel room wasn’t particularly good, and the bathroom tub was really bad looking - so bad that my husband would not bathe in it. The towels were minimal - definitely not enough of them. The mattress was terrible! Hard as a brick and not good quality - if you touched the mattress on the side, it would start to slide off the bed. I’m sure there were other problems, but I can’t think of them at this time. The staff that we interacted with were fine, and unfortunately, the best part of this trip. I will never return to a Super 8.
Stayed 1 night in Jan 2024
Response from KEN on Feb 2, 2024
Thank you for taking the time to complete a review regarding your recent stay at Super 8 Casa GrandeAllow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the housekeeping staff to ensure we handle these types of situations differently in the future.

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Review
Everything nice, except water pressure very bad.
Stayed 1 night in Jan 2024
Response from KEN on Jan 24, 2024
Hello, Thank you for taking the time to provide us with some feedback. We truly appreciate hearing how nice of a stay you have. for water pressure we look in to the matter you indicate. Thank you for staying with us.

6/10 Okay

Patricia

Travelled with partner
Disliked: Property conditions & facilities
Had room by laundry so heard that all nite
Stayed 2 nights in Jan 2024
Response from KEN on Jan 24, 2024
Thank you for taking the time to complete a review regarding your recent stay at Super 8 Casa GrandeAllow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the staff to ensure we handle these types of situations differently in the future.

6/10 Okay

James

Staff was good. But neighbors were noisy
Stayed 3 nights in Jan 2024
Response from KEN on Jan 24, 2024
Thank you for taking the time to complete a review regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Kirby

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2023
Response from KEN on Dec 30, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Sherry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from KEN on Dec 6, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Veronica

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from KEN on Nov 19, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Roman

Stayed 1 night in Nov 2023
Response from KEN on Dec 3, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Francisco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location felt safe. On the downside, the shower was missing a shower curtain. I did request for a shower curtain but it was not installed. I also requested clean towels and did not receive any. The reason I did not insist was because we had a reception to go to.
Stayed 2 nights in Oct 2023
Response from KEN on Nov 19, 2023
Thank you for taking the time to complete a review regarding your recent stay at Super 8 Casa GrandeAllow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the housekeeping staff and front desk staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit. Kind regards,

8/10 Good

richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023
Response from KEN on Nov 19, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Amy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let us check in early. NICE ROOM. Friendly. But the most important thing? The room was CLEAN. That’s pretty basic, but it matters.
Stayed 1 night in Oct 2023
Response from KEN on Oct 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 1 night in Oct 2023
Response from KEN on Oct 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Maria A

Travelled with partner
Liked: Cleanliness
A somewhat outdated but. Clean. Night staff very friendly n accommodating but the morning clerk was more into his music than care about the customer. I did inform that a lamp light went out. Overall not a bad experience.
Stayed 1 night in Oct 2023
Response from KEN on Oct 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from KEN on Oct 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Jack, Willcox

Disliked: Staff & service
front desk girl was rude. She did not even acknowledged me.
Stayed 1 night in Aug 2023
Response from KEN on Sep 5, 2023
Sorry for the inconvinience but some time ID picture is so different Anyway applogise us for that

2/10 Terrible

Alexandra

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is terrible! So bad we left within 2 hours of arriving!
Stayed 1 night in Aug 2023
Response from KEN on Sep 5, 2023
Sorry for the inconvinience

10/10 Excellent

Augustine

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 1 night in Aug 2023
Response from KEN on Aug 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
They ought to anchor the matreses to the base. Got tired of hitting My legs on the pertendinh base boards.
Stayed 2 nights in Aug 2023
Response from KEN on Sep 5, 2023
Sorry for the inconvinience. We think about something new for this matter

2/10 Terrible

Mario

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The sheets on the bed were stained with pee! The pool water was nasty brown
Stayed 1 night in Aug 2023
Response from KEN on Sep 5, 2023
Sorry for the inconvinience we talk about hk to not happen again

4/10 Poor

Sandra

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Aug 2023
Response from KEN on Aug 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Judy

Stayed 1 night in Aug 2023
Response from KEN on Sep 5, 2023
No text for feed backjust give 1 out of 5thank you

8/10 Good

Martin

Stayed 1 night in May 2023
Response from KEN on Jun 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from KEN on May 31, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

Margaret

Travelled with family
Disliked: Cleanliness
Night attendant was nice and the day attendant not so much. The rooms carpet had not been vacuumed and the bathroom had puddle in front of the toilet. The bathroom fan/light was extremely loud .. no breakfast… at Wyndham!
Stayed 1 night in May 2023
Response from KEN on May 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at Super 8 Casa GrandeAllow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with the housekeeping staff to ensure we handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit.

10/10 Excellent

Tonia

Perfect
Stayed 1 night in May 2023
Response from KEN on May 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Carlos

Disliked: Property conditions & facilities
Stayed 3 nights in May 2023
Response from KEN on May 17, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

SYLVIA

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The person at the front desk was awesome!
Stayed 1 night in May 2023
Response from KEN on May 13, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from KEN on May 13, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

fred

Stayed 2 nights in May 2023
Response from KEN on May 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ok place to stay. Outside área dirty I stay here for the price
Stayed 1 night in May 2023
Response from KEN on May 13, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Don't stay here
Checked in and no water in room. Front desk said several other guest didn't have any so someone was on way to fix. Asked if they had some bottle water and was told there was a vending machine. Water took 2 hour's to fix. NO breakfast in morning and hair dryer didn't work. Hotel had been remodeled but left old fiberglass tub/ shower which was nasty yellow. There are products like rebath. Staff didn't seem to care. For $125.00 a night it was way overpriced.
Stayed 1 night in Apr 2023
Response from KEN on May 2, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Sorry for the inconvenience about the water outage. Water supply company had some repaire at main supply line and they didn't inform us about it and it's for 2 hour duration. Sorry one more time.About break fast, we had brand standared break fast like Coffe, Juiceand Gannola bar. Top of that we had next door IHOP offer 15% discount up on showing Super 8 guest room key.We have next project about resurfacing of bath tub just for your information.About hair dryer we mentioned that issue to our maintanance person may fix it or change to new one.One more time sorry for the inconvenience. We hope to see you again soon!

10/10 Excellent

BART, SIERRA VISTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2023
Response from KEN on May 2, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023
Response from KEN on Apr 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4/10 Poor

William

Disliked: Staff & service, amenities, property conditions & facilities
Nonsmoking room smelled like cigarette smoke. Expedia ad claimed breakfast was included, there was no breakfast offered. Front desk claims they have no offer Breakfast in years! Well not stay at Super8 again.
Stayed 1 night in Apr 2023
Response from KEN on Apr 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.We offered brand standared breakfast like Coffe, Juice and Gannola bar. For our guest convinience, next door IHOP offered 15% discount for Super 8 Guest. you have to show them guest room key card.For the odor issue, I have shared your feedback with the housekeeping staff to ensure we handle these types of situations differently in the future. Thanks for stay with us and appriciate for your business.

10/10 Excellent

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the stay hotel bed was the best.
Stayed 2 nights in Apr 2023
Response from KEN on Apr 27, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Ann

Liked: Cleanliness, property conditions & facilities
Unable to see the sign out front at night. Staff wasn't very friendly. Didn't have name tags and didn't introduce themselves. Room was outdated but clean comfortable.
Stayed 1 night in Mar 2023
Response from KEN on Apr 2, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely,

6/10 Okay

Teresa

Travelled with group
Liked: Cleanliness
The room was clean but no bathmat, the sink stopper was broken. Otherwise was ok fir an overnight
Stayed 1 night in Mar 2023
Response from KEN on Mar 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

6/10 Okay

Wallace

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023
Response from KEN on Mar 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Leland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from KEN on Mar 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Melissa

Liked: Staff & service
The shower ceiling had mold.
Response from KEN on Mar 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

8/10 Good

gustavo enrique

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Amenities old but clean Rooms look a bit renovated
Stayed 1 night in Mar 2023
Response from KEN on Mar 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good
Stayed 1 night in Mar 2023
Response from KEN on Mar 12, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Phil

Liked: Cleanliness, staff & service
Stayed 17 nights in Feb 2023
Response from KEN on Mar 24, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4/10 Poor

Arne

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The room was ok out dated. Had no chair. Had trouble at check in the virtual card from Expedia did not work it was declined. But the staff was pleasant and helpful. We would stay again
Stayed 1 night in Feb 2023
Response from KEN on Mar 12, 2023
Thank you for taking the time to complete a review regarding your recent stay at our hotel.We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.