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Reviews

3.9 / 5Good
191 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Cartagena Cathedral
    2 min walk
  • Popular Location
    Palace of the Inquisition Cartagena Historical Museum
    3 min walk
  • Popular Location
    Clock Tower
    6 min walk
  • Airport
    Cartagena (CTG-Rafael Nunez Intl.)
    9 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Standard Room

    Room Amenities

    • Sleeps 2
    More details
  • Standard Room, View

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room (View)

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room, Terrace

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Superior Room (Extra Bed 2 adults + 1 child)

    Room Amenities

    • Sleeps 3
    More details

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighbourhood, NH Cartagena Urban Royal is in the city centre and near a train station. Those looking for an activity can check out Port of Cartagena, while everyone can enjoy the natural beauty of Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or Nuevo Bosque Softball Stadium.

Popular Location

What's nearby

  • Cartagena Cathedral - 2 min walk
  • Palace of the Inquisition Cartagena Historical Museum - 3 min walk
  • University of Cartagena - 3 min walk
  • Clock Tower - 6 min walk
  • Cartagena de Indias Convention Center - 9 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 9 min drive

Restaurants

  • Where to eat
  • Restaurante Cafe del Relo – Restaurant offering local cuisine. Serves lunch and dinner.

About this property

NH Cartagena Urban Royal

3.5-star Cartagena hotel in Cartagena Walled City, walk to Clock Tower
A restaurant, an outdoor pool and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, 24-hour room service and a business centre. All 25 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find LCD TVs with cable channels, and other amenities include fridges and minibars.
NH Cartagena Urban Royal offers 25 forms of air-conditioned accommodation with minibars and a safe. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and a hairdryer.
This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Breakfast available for a fee: COP 47066-115855 per person
1 restaurant
1 bar
24-hour room service

Things to do

Outdoor pool

Family friendly

Outdoor pool
Fridge
Soundproofed rooms

Conveniences

Lift
Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

English

Business services

1 meeting room
Business centre

Outdoors

Rooftop terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility

More

Smoke-free property

Room amenities

Bedroom

Air conditioning

Bathroom

Free toiletries
Hairdryer
Shower

Entertainment

42-inch LCD TV
TV channels

Food and drink

Minibar
Fridge

More

Desk
Phone
Safe
Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

  • 24-hour airport shuttle service is available upon request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • No pets or service animals allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Property payment types

American Express
Diners Club
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between COP 47066 and COP 115855 per person (approximately)
  • Airport shuttle fee: COP 50000 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms. No pets or service animals are allowed at this property.

Property is also known as

  • NH Cartagena Urban Royal Hotel
  • Urban Royal Hotel
  • NH Cartagena Urban Royal
  • Urban Royal
5 - Excellent
65
4 - Good
74
3 - Okay
30
2 - Mediocre
10
1 - Poor
12
4.1
Cleanliness
4.2
Service and Staff
3.6
Amenities
3.8
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great place, They don’t accept visitors if any kind not even family members staying in other places. I wanted to show the room to my family to see if they wanted to Stay there next time and it was not possible

Stayed 4 nights in Jan. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great hotel, great location. Would recommend to anyone going to Cartegena

Stayed 2 nights in Jan. 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Great location in the old quarter. Excellent breakfast with friendly staff.

Stayed 4 nights in Dec. 2019

4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Dec. 2019

    1/5

      This traveller didn’t leave comments with their review
      Stayed 4 nights in Nov. 2019

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