[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Portal de San Diego by HMC Historic charm meets tropical gardens in this perfectly positioned Cartagena retreat where attentive service makes exploring the vibrant colonial streets effortless ![Exterior](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/1a36427d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/000d0dd4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Family Room](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/5c1db5c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![32-inch flat-screen TV with satellite channels, TV](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/553c71fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/2f6aea40.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Portal de San Diego by HMC in central Cartagena offers cooked-to-order breakfast in a peaceful garden. The 24-hour front desk handles dry cleaning, luggage storage, and tour arrangements. Rooms provide reliable WiFi. 7.8 Good ## Popular amenities - Breakfast included - Room service - 24/7 front desk - Laundry - Housekeeping - Air conditioning ## Room options ### Check availability for these dates Tonight [Oct. 5 - Oct. 6](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 6 - Oct. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3566187&PinnedHotelID=3566187&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/788debc9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Air conditioning Flat-screen TV Private bathroom Minibar Satellite channels In-room safe Daily housekeeping - Sleeps 2 - 1 Double Bed ![Deluxe Double or Twin Room](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/257df638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double or Twin Room ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Private bathroom Minibar Satellite channels In-room safe Daily housekeeping - Sleeps 2 - 1 King Bed OR 2 Twin Beds ![Family Room](https://images.trvl-media.com/lodging/4000000/3570000/3566200/3566187/0523a9c3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Air conditioning Free cribs/infant beds Flat-screen TV Private bathroom Minibar Satellite channels In-room safe Daily housekeeping - City view - Sleeps 4 - 2 Queen Beds ## You may also like Ad ![Porch](https://images.trvl-media.com/lodging/5000000/4740000/4739400/4739392/1a8f723c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### GHL Collection Armería Real Hotel Cartagena Walled City - Pool - Breakfast included - Spa - Free WiFi 8.6 Excellent 477 reviews CA $220 CA $220 total Oct 6 - Oct 7 [](https://www.expedia.ca/Cartagena-Hotels-GHL-Hotel-Armeria-Real.h4739392.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803500/2803470/69c9a5db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Movich Hotel Cartagena de Indias Cartagena Walled City - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 538 reviews CA $424 CA $424 total Oct 19 - Oct 20 [](https://www.expedia.ca/Cartagena-Hotels-Movich-Hotel-Cartagena-De-Indias.h2803470.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/100000000/99530000/99525500/99525485/a5c350fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cinco Quintas Hotel Boutique Cartagena Walled City - Pool - Breakfast included - Free WiFi - Air conditioning 9.4 Exceptional 210 reviews CA $306 CA $306 total Oct 25 - Oct 26 [](https://www.expedia.ca/Cartagena-Hotels-Cinco-Quintas-Hotel-Boutique-By-SOHO.h99525485.Hotel-Information?chkin=2025-10-25&chkout=2025-10-26&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) Ad ![Outdoor pool, open 7:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/890000/889900/889840/dcc772f9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Charleston Santa Teresa Cartagena Cartagena Walled City - Pool - Breakfast included - Spa - Free WiFi 9.4 Exceptional 747 reviews CA $447 CA $447 total Oct 7 - Oct 8 [](https://www.expedia.ca/Cartagena-Hotels-Charleston-Santa-Teresa-Cartagena.h889840.Hotel-Information?chkin=2025-10-7&chkout=2025-10-8&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) Ad ![2 outdoor pools, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/60000/53400/53326/f6ee7941_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Las Americas Casa de Playa La Boquilla - Pool - Hot tub - Spa - Kids pool 8.8 Excellent 1,005 reviews CA $228 CA $228 total Oct 13 - Oct 14 [](https://www.expedia.ca/Cartagena-Hotels-Las-Americas-Casa-De-Playa.h53326.Hotel-Information?chkin=2025-10-13&chkout=2025-10-14&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) Ad ![Outdoor pool, free cabanas, sun loungers](https://images.trvl-media.com/lodging/8000000/7990000/7985100/7985087/8dfd9b6c.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### InterContinental Cartagena De Indias by IHG Bocagrande - 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Pool - Spa - Pet-friendly - Parking included 8.8 Excellent 961 reviews CA $201 CA $201 total Nov 3 - Nov 4 [](https://www.expedia.ca/Cartagena-Hotels-Holiday-Inn-Cartagena-Morros.h4537306.Hotel-Information?chkin=2025-11-3&chkout=2025-11-4&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/25000000/24730000/24727600/24727552/30c40415.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Cartagena Manga by IHG Manga - Pool - Breakfast included - Pet-friendly - Parking included 8.8 Excellent 206 reviews CA $144 CA $144 total Oct 24 - Oct 25 [](https://www.expedia.ca/Cartagena-Hotels-Holiday-Inn-Express-Cartagena-Manga.h24727552.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) Ad ![Outdoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/99000000/98030000/98028900/98028840/4fd64a1c_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Hernandez CTG Bocagrande - Pool - Breakfast included - Free WiFi - Air conditioning 7.8 Good 73 reviews CA $79 CA $79 total Oct 11 - Oct 12 [](https://www.expedia.ca/Cartagena-Hotels-Hotel-Hernandez-CTG.h98028840.Hotel-Information?chkin=2025-10-11&chkout=2025-10-12&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=2b4aba44-a4ab-4a97-8c54-c409dade4540&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Portal-De-San-Diego-By-HMC.h3566187.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Portal-De-San-Diego-By-HMC.h3566187.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42545%2C-75.54864&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=zbZ3SWwJFHiOtOhXNiUOwu9bNno=) Calle 2 de Badillo # 36 - 17, Centro Historico, Cartagena, Bolivar, 130001 #### What's nearby - Clock Tower - 3 min walk - 0.3 km - Bolivar Square - 5 min walk - 0.4 km - Walls of Cartagena - 5 min walk - 0.4 km - Cartagena de Indias Convention Center - 6 min walk - 0.6 km - Bocagrande Beach - 3 min drive - 1.7 km #### Getting around - Rafael Nunez Intl. Airport (CTG) - 9 min drive #### Restaurants - ‪San Valentín Restaurante Bar - ‬2 min walk - ‪Pezetarian - ‬1 min walk - ‪Buena Vida - ‬2 min walk - ‪Restaurante Candé - ‬1 min walk - ‪Starbucks - ‬2 min walk ## About this property ### Hotel Portal de San Diego by HMC Bed & breakfast near Clock Tower Near Cartagena de Indias Convention Center, Hotel Portal de San Diego by HMC provides free cooked-to-order breakfast, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi. You'll also find perks like: - A roundtrip airport shuttle (surcharge), a 24-hour front desk, and tour/ticket assistance - Luggage storage and concierge services Room features All guestrooms at Hotel Portal de San Diego by HMC feature perks such as air conditioning, as well as amenities like free WiFi and safes. More amenities include: - Bathrooms with showers and free toiletries - 32-inch flat-screen TVs with satellite channels - Daily housekeeping and phones ## Similar properties ![Single Room | Terrace/patio](https://images.trvl-media.com/lodging/96000000/95730000/95729400/95729318/8977cc4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Diego 974 Suites Cartagena Walled City - Pool - Kitchen - Free WiFi - Air conditioning 6.0 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=95729318&PinnedHotelID=95729318&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior detail](https://images.trvl-media.com/lodging/65000000/64560000/64559300/64559300/523d0082.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Cecilia B&B Cartagena Walled City - Free WiFi - Air conditioning - Laundry - Housekeeping 9.2 Wonderful 129 reviews CA $125 CA $125 total Oct 25 - Oct 26 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-25&endDate=2025-10-26&selected=64559300&PinnedHotelID=64559300&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/33000000/32580000/32577900/32577871/56f463a4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santa Catalina By OxoHotel Cartagena Walled City - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) ### Food and drink - Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden ## Room amenities ### Bathroom - Free toiletries - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning (climate-controlled) - Phone - Safe ## Policies ### Check-in Check-in time starts at 3 PM Minimum check-in age: 18 ### Check-out Check-out before 1 PM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 45000 per vehicle (one way) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as Hotel Portal de San Diego Hotel Portal de San Diego Cartagena Portal de San Diego Portal de San Diego Cartagena Portal San Diego Portal De San Diego Hotel Cartagena Hotel Portal San Diego HMC Cartagena Hotel Portal San Diego HMC Portal San Diego HMC Cartagena Portal San Diego HMC Portal Diego By Hmc Cartagena Hotel Portal de San Diego by HMC Cartagena Hotel Portal de San Diego by HMC Bed & breakfast Hotel Portal de San Diego by HMC Bed & breakfast Cartagena ## Frequently asked questions ### Is Hotel Portal de San Diego by HMC pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at Hotel Portal de San Diego by HMC? > Check-in begins at 3 PM. ### What time is check-out at Hotel Portal de San Diego by HMC? > Check-out is at 1 PM. ### Does Hotel Portal de San Diego by HMC provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of COP 45000 per vehicle applies. ### Where is Hotel Portal de San Diego by HMC located? > Located in Cartagena Walled City, this bed & breakfast is within a 5-minute walk of Fernandez Madrid Park and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Portal de San Diego by HMC Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 20 8 - Good 33 6 - Okay 17 4 - Poor 4 2 - Terrible 1 ### 8.2/10 Cleanliness ### 8.6/10 Staff & service ### 7.6/10 Property conditions & facilities ### 10/10 Excellent #### Catherine Jan 31, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Mi estadía fue corta (2 días) pero muy agradable. El personal es amable y colaborador. Desde el check-in, Jessica de la recepción, me ayudó a guardar mi equipaje porque llegué horas antes de la entrega de la habitación. Asimismo el joven del turno de la noche, guardó mi equipaje nuevamente porque mi vuelo salía tarde. La ubicación del hotel es recomendada, en pleno centro histórico, cercano a varias tiendas donde se consigue de todo: comida, bebidas, ropa, hasta alquiler de bicicletas y toures (justo al frente). La habitación es me gustó, la pedí interna y así me la dieron; es algo pequeña pero era justo lo que necesitaba. La cama es bastante cómoda, tenía nevera y tv muy bueno (incluía Netflix, me gustó mucho). El aseo del cuarto, del baño (incluye elementos de tocador) y del hotel en general es excelente. El desayuno estaba incluido en la tarifa y lo disfruté mucho: te sirven porción de fruta, junto con jugo de fruta (diferente cada día), bebida caliente, canasta de pan fresco y estaba delicioso porque lo sirven semi-tostado y lo acompañan con mantequilla y mermelada riquísima. Como plato fuerte ofrecen varias opciones de preparación de huevos y te los preparan al instante. Adicionalmente ofrecen pancakes. Recomendación: sugiero reemplazar la miel común por miel Maple. En conclusión, disfruté bastante mi estadía; lo recomiendo y volvería. ##### Catherine Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Wesley Jan 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ótimo Hotel Ótimo hotel, perfeita localização. Jessica e Kevin, os recepcionistas são super gentis e dispostos a ajudar, assim como o resto da equipe. Estão de Parabéns. Certamente retornaremos. ##### Wesley Stayed 4 nights in Dec 2017 ### 6/10 Okay #### Ieda M. Dec 24, 2017 Liked: Staff & service ##### Ieda M. Stayed 5 nights in Dec 2017 ### 8/10 Good #### Bianca Viana Dec 6, 2017 Liked: Cleanliness, staff & service O ar condicionado era muito bom, quartos espaçosos, mas simples. A cama era grande, mas com uma separação no meio. A localização era boa, perto de restaurantes, lojas e mercados e de fácil acesso aos pontos turísticos. Bom para uma ou duas noites. ##### Bianca Viana Stayed 1 night in Dec 2017 ### 8/10 Good #### Fernanda Nov 24, 2017 Liked: Staff & service, property conditions & facilities ##### Fernanda Stayed 3 nights in Nov 2017 ### 8/10 Good #### Maria Nov 10, 2017 Liked: Cleanliness, property conditions & facilities ##### Maria Stayed 3 nights in Nov 2017 ### 10/10 Excellent #### Thiago Nov 2, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pessoal muito atencioso e simpático Adoramos tudo!!! ##### Thiago Stayed 8 nights in Oct 2017 ### 6/10 Okay #### Verified traveller Oct 31, 2017 Liked: Cleanliness, staff & service #### Excelene atendimento, acomodações a melhorar O melhor atendimento de todos os hotéis que nos hospedanos na Colômbia (total de 5). Destaque especial para a recepcionista Jessica, super prestativa, educada e solícita. A área comum é super aconchegante, com instalações novas. Contudo, os quartos precisam de reformas urgentes. O primeiro quarto teve vazamento do ar condicionado e inundou nossas roupas e acessórios quando acordamos, além de um vazamento enorme no banheiro, que se estendeu para o quarto. No dia seguinte fomos acomodados em outro quarto, contudo, também apresentava vazamento (em proporção bem menor). ##### Verified traveller Stayed 3 nights in Oct 2017 ### 8/10 Good #### Kal, Atlanta Oct 28, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Old Town Gem Very nice and small hotel located in old time. I will definitely stay here again. ##### Kal Stayed 1 night in Oct 2017 ### 10/10 Excellent #### MARIA ALICE Oct 10, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Simplicidade e simpatia Atendimento muito simpático e atencioso da Jessica. O hotel é simples, mas atendeu bem. O local é ótimo, bem no Centro de Cartagena. O único porém é ter que subir 3 andares com malas. ##### MARIA ALICE Stayed 3 nights in Sep 2017 ### 4/10 Poor #### Anderson Sep 30, 2017 Disliked: Cleanliness, property conditions & facilities, room comfort Quando fazemos a reserva de um hotel esperamos que seja um hotel e não um hostel, instalações péssimas, pequenas e improvisadas, era notável que o banheiro do quarto ao lado estava dentro da nossa acomodação. O quarto apresentava mofo próximo ao ar condicionado e durante a noite encontramos uma lagartixa. Os funcionários foram super gentis e no dia seguinte da chegada providenciaram outra acomodação, porém, era até melhor, mas nada comparada com as fotos anunciadas nos sites de vendas. ##### Anderson Stayed 5 nights in Sep 2017 ### 8/10 Good #### MARCELO Jun 17, 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### MARCELO Stayed 1 night in Jun 2017 ### 6/10 Okay #### Maria Helena May 27, 2017 Liked: Cleanliness Disliked: Room comfort ##### Maria Helena ### 8/10 Good #### Gustavo May 19, 2017 Liked: Cleanliness, staff & service, property conditions & facilities #### Muito bom custo-benefício Hotel muito bem localizado e funcionários muito simpáticos. Quarto bem novinho, porém MUITO pequeno. Pontos negativos foram não ter elevador e a televisão que não funcionava direito. ##### Gustavo ### 4/10 Poor #### Verified traveller May 5, 2017 Liked: Staff & service Disliked: Cleanliness, room comfort #### Good Location for the price and friendly staff This hotel has a good location in the walled city and a helpful staff, but the rest is disappointing. Towels and sheets had holes and stains. Room didn't have a closet, safe, or a working iron. The air conditioner worked, just took a long time to cool down the room and housekeeping would shut it off after cleaning the room. The staff was great and very helpful but the actual room was bad. ##### Verified traveller ### 6/10 Okay #### THIAGO Apr 24, 2017 Liked: Cleanliness, room comfort O atendimento e acomodação foi muito bom na nossa primeira passagem pelo hotel, mas na segunda tivemos problemas, devido ao cheiro de mofo. Contudo, isso não prejudicou a viagem. Receptividade muito boa, todos os funcionários foram muito prestativos. ##### THIAGO ### 8/10 Good #### Jorge D Apr 3, 2017 Liked: Cleanliness #### Muy tranquilo A pesar de estar en el mismo Centro Historico, es muy tranquilo. Podrian habilitar un business center para poder trabajar. ##### Jorge D ### 4/10 Poor #### Jean Michel Feb 25, 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### Bien placé mais cher pour des chambres minuscules Cher pour des chambres minuscules ! ##### Jean Michel ### 8/10 Good #### Verified traveller Feb 20, 2017 Liked: Cleanliness, staff & service, property conditions & facilities Our bedroom was on the front of the hotel and was so noisy at night. Good situation and beautiful place, excellent staff ##### Verified traveller ### 10/10 Excellent #### andres, san juan argentina Nov 21, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hermoso hotel está hubicado en el centro Excelente experiencia . Cartagena es un lugar hernoso la cuidad amurallada es impresionante ##### andres ### 6/10 Okay #### Maria Nov 19, 2016 #### The problem was Hotel.com. The big problem was that when we arrived, they said they never received our reservation from Hotel.com. So, the problem here is Hotel.com. And it is the second time that we have a problem with our reservation with Hotel.com. The people from Hotel Portal de San Diego was very nice and helpful, and they found another hotel for us. We stayed one night there and next day we had to move to another hotel.......Not something that we had planned..... ##### Maria ### 10/10 Excellent #### Higo Oct 31, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicación Estuvo bien, dentro de las expectativas por el precio. ##### Higo ### 8/10 Good #### Adriana, Montevideo, Uruguay Sep 5, 2016 Liked: Cleanliness, property conditions & facilities, room comfort El hotel está muy bien ubicado. Recomiendo hospedarse en la ciudad amurallada, porque el calor es impresionante y conviene darse un respiro con el aire acondicionado entre las 13 y 15 de la tarde. Al estar dentro de la ciudad amurallada, es fácil de retornar y luego salir nuevamente a recorrer la hermosa Cartagena de Indias. ##### Adriana ### 8/10 Good #### Verified traveller Jul 27, 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Es un hotel pequeño, pero con las comodidades necesarias. ##### Verified traveller ### 6/10 Okay #### Verified traveller Jun 24, 2016 Liked: Cleanliness, staff & service Quarto muito apertado. Banheiro com vazamento no box. Apenas escadas, sem acessibilidade. No mais é recomendável. ##### Verified traveller