Hotel Fenix Beach Cartagena

4.5 star property
Beachfront hotel with calming spa services

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Fenix Beach Cartagena

Photo gallery for Hotel Fenix Beach Cartagena

Outdoor pool, open 8:00 AM to 9:00 PM, sun loungers
Superior Double Room | View from room
Casa Deluxe - Casa Mar
Porch
Superior Double Room | Bathroom

Overview of Hotel Fenix Beach Cartagena

8.6

Excellent

Popular amenities

  • Restaurant
  • Bar
  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly

Explore the area

Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018
  • Popular LocationPlaya de Punta Arena1 min walk
  • Popular LocationNamaste15 min walk
  • Popular LocationCosta Azul Beach Club2 min drive
  • AirportCartagena (CTG-Rafael Núñez Intl.)35 min drive
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Room options

Superior Bungalow

  • 517 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Superior Double Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

Family Bungalow, 2 Bedrooms

  • 700 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Casa Deluxe - Casa Playa

  • Ocean view
  • Sleeps 9
  • 3 King Beds and 1 Twin Bunk Bed

Luxury Villa

  • 1399.00 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

Family Villa

  • Sleeps 8
  • 2 King Beds

Presidential Suite, 1 King Bed with Sofa bed, Sea View

  • 861 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Bungalow, 1 King Bed with Sofa bed, Garden View, Garden Area

  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Cartagena

Located in Cartagena, Hotel Fenix Beach Cartagena is in the suburbs and on the beach. San Fernando Fort and San Felipe de Barajas Castle are notable landmarks, and if an activity is on the agenda, check out Port of Cartagena. Bocagrande Beach and Cartagena de Indias Convention Center are two other places to visit that come recommended. Scuba diving and snorkeling offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and horse riding nearby.

What's nearby

  • Playa de Punta Arena - 1 min walk
  • San Fernando Fort - 11 min drive
  • Bocagrande Beach - 39 min drive
  • Castillo Grande Beach - 40 min drive
  • Blanca Beach - 70 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 29 min drive

Restaurants

  • Society Bar At Hilton
  • Charlie’s Coffee
  • Las Chivas Restaurant
  • Intriga Tropical
  • Club Amare - 7 min drive

About this property

Hotel Fenix Beach Cartagena

Luxury hotel near San Fernando Fort
Located close to Bocagrande Beach, Hotel Fenix Beach Cartagena provides free full breakfast, a swim-up bar, and a beach bar. With a white sand beach, beachfront dining, and beach cabanas, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. The onsite local cuisine restaurant features ocean views and light fare. Enjoy onsite activities like ecotours, boat tours, and kayaking. Free in-room WiFi is available to all guests, along with a poolside bar and a free daily manager's reception.
Additional perks include:
  • Swimming pool with sun loungers and a swim-up bar
  • An area shuttle, an outdoor pool, and express check-out
  • A 24-hour front desk, wedding services, and beach umbrellas
  • Multilingual staff, smoke-free premises, and coffee/tea in the lobby
  • Guest reviews give top marks for the beach locale and helpful staff
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Designer toiletries and showers
  • 43-inch flat-screen TVs with Netflix, streaming services, and premium channels
  • Wardrobes/closets and daily housekeeping

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM–10:00 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Ecotours
  • Full-service spa
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No elevator
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer on request
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of COP 30000 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Administrative fee: COP 6000 per person, per night
  • Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: COP 30000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
There is limited hot water on site
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hotel Fenix Beach Cartagena have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–9:00 PM.

How much does it cost to stay at Hotel Fenix Beach Cartagena?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on Mar 20, 2024 start from CA $201.92, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Fenix Beach Cartagena pet-friendly?

Yes, this property allows pets (limit 2 total). There's a fee of COP 30000 per pet, per night. Service animals are exempt from fees.

How much is parking at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena doesn't offer parking.

What time is check-in at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Fenix Beach Cartagena?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Where is Hotel Fenix Beach Cartagena located?

Nestled on the beach, this Cartagena hotel is 3.3 mi (5.3 km) from San Fernando Fort and 6.8 mi (11 km) from Bocagrande Beach.

Hotel Fenix Beach Cartagena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 123 out of 221 reviews" "
Rating 8 - Good. 62 out of 221 reviews" "
Rating 6 - Okay. 19 out of 221 reviews" "
Rating 4 - Poor. 8 out of 221 reviews" "
Rating 2 - Terrible. 9 out of 221 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fenix Beach resort is a beautiful escape from the hustle and bustle of downtown Cartagena. It feels secluded and provides instant relaxation. The rooms and bungalows are unique and elegantly rustic. My only recommendation would be to have complimentary bottled water in every room, since the tap water isn't potable.
Stayed 1 night in Mar 2024

6/10 Okay

Rosa

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pieces of glass and plastic bags and bottles on the beach
Stayed 7 nights in Mar 2024

10/10 Excellent

Luis, Bronx

Travelled with group
Liked: Amenities
VG
Stayed 1 night in Feb 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Julann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've been traveling South America for two weeks and wanted a quiet resort on the beach to relax a few days. This was the perfect place. It is very quiet and right on the beach with cabanas and bar service. The food at the restaurant was amazing. The weekend was more of a party vibe than during the week. I am already planning my trip back.
Stayed 2 nights in Feb 2024

6/10 Okay

Drew

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hot water available in rooms for an additional fee. Overall decent place to stay if you dont mind cold showers, however, not quite up to western standards.
Stayed 3 nights in Feb 2024

8/10 Good

Shaunique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Dylan

Stayed 7 nights in Dec 2023

6/10 Okay

jamie

Liked: Cleanliness
Disliked: Staff & service
First, they gave us the wrong room and were not honest or apologetic about it. They promised to give us the right room on the third day of the trip - when it was no longer occupied. They kept telling us different stories about why our room wasn’t like the room advertised. Then, we were without electricity from 10AM-6:30PM on the fourth day. It was quite scary of an experience because it was pitch black out and we weren’t getting any updates from the hotel staff. They promised the electricity would be back on by 5 but then they just kept saying, “it’ll just be 15 minutes”. It was 97 degrees that day and we had no fans or no ac all day. Also, there is very loud music that blasts all day and night that you hear in your room. It was very hard to get used to it and to fall asleep the first night.
Stayed 4 nights in Dec 2023

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Was due a refund from this hotel. I reached out 3 times and no response.

General hotel information

Reasons to Book
Beautiful Rooms & Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
11:30 AM
Star Rating
3.0