Title: Hotel Dorado Plaza Bocagrande - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Dorado Plaza Bocagrande - All Inclusive Private beach and outdoor pool, near Clock Tower ![Outdoor pool](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/c6270349.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Superior Room | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/db6e31d8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 restaurants, dinner served, Italian cuisine](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/3c263e62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/40f7cca8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/a0ec558e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Dorado Plaza Bocagrande, near vibrant Bocagrande Beach, offers all-inclusive Italian dining with a free breakfast buffet. Guests unwind in the sauna after exploring, while families enjoy the outdoor pool and playground for downtime between beach visits. 5.8 ## Popular amenities - Bar - All-inclusive - Breakfast included - Pool - Housekeeping - 24/7 front desk ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1533608&PinnedHotelID=1533608&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 11 of 11 rooms ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/63237777.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 172 sq ft - Sleeps 4 ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/5217bd1c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Superior - 279 sq ft - Sleeps 4 ![Standard Room](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/69499430.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning Refrigerator Hypo-allergenic bedding Hair dryer Private bathroom Daily housekeeping Wardrobe or closet Desk - 279 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Superior Room](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/d462aac1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Air conditioning Refrigerator Hypo-allergenic bedding Hair dryer Private bathroom Daily housekeeping Wardrobe or closet Desk - 333 sq ft - City view - Sleeps 3 - 1 Double Bed and 2 Twin Beds OR 2 Double Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/ddac296b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Air conditioning Refrigerator Hypo-allergenic bedding Hair dryer Private bathroom Daily housekeeping Wardrobe or closet Desk - Partial sea view - Sleeps 2 - 1 King Bed ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/0863639f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room ### Highlights Air conditioning Refrigerator Hypo-allergenic bedding Hair dryer Private bathroom Daily housekeeping Wardrobe or closet Desk - Sleeps 2 - 1 King Bed ### Double Room Sea View ### Highlights Air conditioning Refrigerator Hypo-allergenic bedding Hair dryer Private bathroom Daily housekeeping Wardrobe or closet Desk - Ocean view - Sleeps 3 - 1 Double Bed ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/84e0e860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room with Sea View - 279 sq ft - Sleeps 4 ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/67632667.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with internal view - 322 sq ft - Sleeps 2 ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/0305d3c0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Junior with Partial Sea View - 322 sq ft - Sleeps 2 ![Hypo-allergenic bedding, in-room safe, desk, free WiFi](https://images.trvl-media.com/lodging/2000000/1540000/1533700/1533608/c29633fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite with internal view - 322 sq ft - Sleeps 2 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/3000000/2810000/2803500/2803470/69c9a5db.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Movich Hotel Cartagena de Indias Cartagena Walled City - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 545 reviews CA $439 CA $439 total Dec 2 - Dec 3 [](https://www.expedia.ca/Cartagena-Hotels-Movich-Hotel-Cartagena-De-Indias.h2803470.Hotel-Information?chkin=2025-12-2&chkout=2025-12-3&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=b479071c-aa01-422d-a46a-a172ccb90091&top_cur=CAD) Ad ![5 outdoor pools, free cabanas, pool umbrellas](https://images.trvl-media.com/lodging/5000000/4470000/4469600/4469515/2f2a6ce6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Las Americas Torre del Mar La Boquilla - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 1,002 reviews CA $246 CA $246 total Dec 8 - Dec 9 [](https://www.expedia.ca/Cartagena-Hotels-Hotel-Las-Americas-Torre-Del-Mar.h4469515.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=b479071c-aa01-422d-a46a-a172ccb90091&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8270000/8268200/8268158/2fb94cd3_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Bastión Luxury Hotel Cartagena Walled City - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Dorado-Plaza-Bocagrande.h1533608.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Hotel-Dorado-Plaza-Bocagrande.h1533608.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.39911%2C-75.56008&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=LdK8ic4ZQ90kzJ8mT4FvphF_iXA=) Av. San Martin, #4-41, Bocagrande, Cartagena, Bolivar, 130001 #### What's nearby - Bocagrande Beach - 2 min walk - 0.2 km - Centro Comercial Nao - 2 min walk - 0.2 km - Rio Cartagena Casino - 3 min walk - 0.3 km - El Laguito Beach - 8 min walk - 0.7 km - Castillo Grande Beach - 12 min walk - 1.1 km #### Getting around - Rafael Nunez Intl. Airport (CTG) - 20 min drive #### Restaurants - ‪Pool Bar Intercontinental - ‬3 min walk - ‪Kanuu Restautant (InterContinental) - ‬2 min walk - ‪Arepas Pues - ‬2 min walk - ‪Submarino Ceviche y Mas - ‬1 min walk - ‪Terraza Licotodo - ‬1 min walk ## About this property ### Hotel Dorado Plaza Bocagrande - All Inclusive All-inclusive hotel near Bocagrande Beach You can look forward to a free breakfast buffet, a terrace, and a playground at Hotel Dorado Plaza Bocagrande - All Inclusive. For some rest and relaxation, visit the sauna. Be sure to enjoy Italian cuisine and more at the two on-site restaurants. In addition to a hair salon and laundry facilities, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An outdoor pool - Free self parking - A porter/bellhop, luggage storage, and tour/ticket assistance - Wedding services, a 24-hour front desk, and an elevator Room features All 320 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. Other amenities include: - Bathrooms with showers and free toiletries - Wardrobes/closets, refrigerators, and daily housekeeping ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Lessons/classes/games Dancing ### Entertainment Onsite entertainment and activities ## Similar properties ![5 outdoor pools](https://images.trvl-media.com/lodging/17000000/16530000/16523500/16523451/ddfca3e0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive Zona Norte - Pool - Breakfast included - All-inclusive - Spa 8.2 Very good 938 reviews CA $463 CA $463 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=16523451&PinnedHotelID=16523451&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/107000000/106300000/106299500/106299458/f6b12ed4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Sirenis Cartagena Zona Norte - Pool - Breakfast included - All-inclusive - Spa 7.8 Good 66 reviews CA $358 CA $358 total Nov 19 - Nov 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=106299458&PinnedHotelID=106299458&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/20000/17200/17188/8b3974da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Decameron Cartagena All Inclusive Bocagrande - 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Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=1797009&PinnedHotelID=1797009&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/9300/9257/d6323d31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hilton Cartagena El Laguito - Pool - Hot tub - Spa - Pet-friendly 9.0 Wonderful 1,261 reviews CA $201 CA $201 total Dec 10 - Dec 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-10&endDate=2025-12-11&selected=9257&PinnedHotelID=9257&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, free cabanas, sun loungers](https://images.trvl-media.com/lodging/8000000/7990000/7985100/7985087/8dfd9b6c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Cartagena De Indias by IHG Bocagrande - Pool - Spa - Kids pool - Free WiFi 9.4 Exceptional 1,328 reviews CA $251 CA $251 total Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=7985087&PinnedHotelID=7985087&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - 2 restaurants - A bar/lounge - Snack bar/deli ### Things to do - Outdoor pool - Playground - Sauna ### Family friendly - In-room refrigerator - Laundry facilities - Outdoor pool - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - Business center - Conference space ### Outdoors - Beach towels - Direct access to the beach - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 15 floors - 2 buildings - Banquet hall - Built in 1973 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Food and drink - Refrigerator ### More - Air conditioning - Desk - Free local calls - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). - Resort fee: COP 2900.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Dorado Plaza Dorado Plaza Cartagena Hotel Dorado Plaza Hotel Dorado Plaza Cartagena El Dorado Cartagena Hotel Dorado Plaza Cartagena Dorado Plaza Cartagena Hotel Hotel Dorado Plaza Cartagena Cartagena Hotel Dorado Plaza Hotel Hotel Hotel Dorado Plaza Dorado Plaza Hotel Dorado Plaza Dorado Plaza Bocagrande Hotel Dorado Plaza Bocagrande Hotel Hotel Dorado Plaza Bocagrande Cartagena Hotel Dorado Plaza Bocagrande Hotel Cartagena ## Frequently asked questions ### Does Hotel Dorado Plaza Bocagrande - All Inclusive have a pool? > Yes, this property has an outdoor pool. ### How much does it cost to stay at Hotel Dorado Plaza Bocagrande - All Inclusive? > As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Dorado Plaza Bocagrande - All Inclusive on Nov 19, 2025 start from CA $298.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cartagena-Hotels-Hotel-Dorado-Plaza-Bocagrande.h1533608.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel Dorado Plaza Bocagrande - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Dorado Plaza Bocagrande - All Inclusive? > Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours. ### What time is check-out at Hotel Dorado Plaza Bocagrande - All Inclusive? > Check-out is at noon. Late check-out is available for a fee (subject to availability). ### Are there all-inclusive benefits at Hotel Dorado Plaza Bocagrande - All Inclusive? > Yes, the property is all-inclusive. Activities include dance classes. ### Where is Hotel Dorado Plaza Bocagrande - All Inclusive located? > Offering direct access to the beach, this Bocagrande hotel is in the city center, steps from Centro Comercial Nao and Bocagrande Beach. El Laguito Beach and Rio Cartagena Casino are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Dorado Plaza Bocagrande - All Inclusive Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 58 8 - Good 121 6 - Okay 84 4 - Poor 73 2 - Terrible 105 ### 6.8/10 Cleanliness ### 6.4/10 Staff & service ### 5.2/10 Amenities ### 5.4/10 Property conditions & facilities ### 5.6/10 Eco-friendliness ### 8/10 Good #### yolanda b Feb 14, 2025 Staff was wonderful the area was nice across the street from the beach couldn’t be in a better location. ##### yolanda b Stayed 5 nights in Feb 2025 ### 10/10 Excellent #### Thamara Sep 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I loved everything the people were kind and the staff did an amazing job ##### Thamara Stayed 4 nights in Sep 2024 ### 10/10 Excellent #### Beatriz Feb 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Amazing ##### Beatriz Stayed 3 nights in Feb 2025 ### 8/10 Good #### Verified traveller May 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lots of booze, no water The room was clean and confortable and although we had an issue with the air conditionning, they promptly offered a différent room. The food was average. Drinks were OK however very difficult to get water and no fridge in the room. ##### Verified traveller Stayed 6 nights in May 2025 ### 8/10 Good #### RAFAEL Feb 23, 2024 Liked: Cleanliness Food, shows and bar A ##### RAFAEL Stayed 4 nights in Feb 2024 ### 6/10 Okay #### Jim Apr 15, 2025 Liked: Cleanliness, staff & service To many people outside selling! Can’t enjoy beach or shopping areas ##### Jim Stayed 5 nights in Apr 2025 ### 8/10 Good #### Marc-André Sep 17, 2023 Liked: Cleanliness, staff & service, amenities Hotel very clean, Verry good food , staff plaisant , verry good localisation, Not a luxury hotel but a very decent hotel for the prixe I will go back for sur ##### Marc-André Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### ROSAURA Oct 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff ##### ROSAURA Stayed 6 nights in Oct 2024 ### 10/10 Excellent #### Faber Nov 10, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### happy Customer very good hotel, delicious food and variety for all tastes clean great customer service and security front desk very busy place tour office staff is very helpful great information Indira 🏆🥇❤️ front beach 🏝️❤️ ![](https://a.travel-assets.com/ugc/hotel-reviews/1C54F343C47DE0F465D7F44AE1320E8FDE7878FF1699638740389.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/FE132A1ABB2B805A01D40DF9D8E802D32C10BD171699638742063.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/BA87ADD291C41C28DA4A26E8DB82D6279F1665621699638742330.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/13B3F19DF73C4727EA4BDB05DB0837C486ED2FD81699638742251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Faber Stayed 4 nights in Nov 2023 ### 6/10 Okay #### Mary Claribel Oliveira Apr 16, 2024 Disliked: Amenities Too many people on the hotel. Long lines to get food from the buffet or drinks or to get attended at the front desk. ##### Mary Claribel Oliveira Stayed 3 nights in Apr 2024 ### 6/10 Okay #### Brian Jan 7, 2023 It was ok ##### Brian ### 8/10 Good #### Luisa Jun 10, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall, it was a pleasant stay, we didn’t encounter any issues and the staff was friendly. This is an all inclusive, however, the liquor/ cocktail servings were really small, the food was well prepared but it wasn’t anything special. The price was low in comparison to the other hotels, so it was no surprise that it wasn’t as nice as the other places we have stayed before. ##### Luisa Stayed 4 nights in Jun 2024 ### 6/10 Okay #### Altagracia Apr 10, 2023 Liked: Cleanliness, staff & service All inclusive deals, but the bar was so limited and snacks . ##### Altagracia Stayed 4 nights in Apr 2023 ### 6/10 Okay #### Eric Sep 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Ac weak Food all tastes the same. Really weird. No flavor. Everything Busy place. Noise loud music regularly introduced to nauseate the environment Snacks are when available and one bite size piece each. Balcony room a positive Very basic small almost too small room ##### Eric Stayed 2 nights in Sep 2024 ### 4/10 Poor #### William Feb 24, 2024 Liked: Cleanliness Disliked: Amenities No hot water. Worst all inclusive ever. Only food was buffet. one very small bar with very limited alchohol served in a 6 ounce plastic. cup.Staff was very nice room was good, just not what you would expect from all inclusive. ##### William Stayed 3 nights in Feb 2024 ### 2/10 Terrible #### Verified traveller Dec 5, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Please stay away from this hotel Please stay away from this place!!! This is not a real all inclusive. Poor customer service. Cockroaches on the room and bath room. Shower full of hair. Humidity on the wall and furniture and doors in bad conditions almost to fall down. Curtains falling down. Don’t waste your time and money on this hotel. Worst experience ever. Margarita & Pierre Nov 27, 2024 ![](https://a.travel-assets.com/ugc/hotel-reviews/F3D3F14871BEF369C4B4A624036199AC58115E921733359870002.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/50EFD3FB73254A4B0FF51E1CAE000752CAB1BAC61733359868762.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E8B2B7B5FF92923463B25E5E6226AB48F6F005891733360189198.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 4 nights in Nov 2024 ### 2/10 Terrible #### Amaury Jul 31, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was a horrible experience..stay away. ##### Amaury Stayed 1 night in Jul 2022 ### 8/10 Good #### Maria Jun 9, 2024 Liked: Cleanliness Everything was fine. Well, it is a three-star hotel. The only bad thing is that they don't have something different from the buffet. In the hotel description it says that there are two a la carte restaurants but my mom never saw them. My niece got her period and stained the bed and they wanted to charge her for changing the sheet. My mom washes it by hand. ##### Maria Stayed 3 nights in May 2024 ### 2/10 Terrible #### Eva Apr 19, 2024 Disliked: Cleanliness, property conditions & facilities The hotel is in very poor condition, needs lots of maintenance, has no Wi Fi, when we got to the room there was no towels, no bathroom tissue the Air conditioner is very, very poor! we are very disapointed in this place. ##### Eva Stayed 5 nights in Apr 2024 ### 2/10 Terrible #### Tanya Jan 13, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The ac in our room was not working properly and they never came to fix it. The WiFi didn’t work properly. There was a small mini bar near the pool but nothing was given to us in our room fridge. When we checked in it took more than an hour for us to be helped even though they saw us with suitcases. The cleaning lady took forever to clean the room and forgot to give us clean towels. We came back one day at 5pm and the room had not been cleaned. ##### Tanya Stayed 6 nights in Jan 2025 ### 2/10 Terrible #### Luis A Jul 5, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The AC was not working correctly and the never had enough towels. Food was very plain no taste and it look like they were over whelmed by the people. Swimming pool was to small by the amount of people and very limited time to use the pool. In all very bad choice for me and my girlfriend. ##### Luis A Stayed 8 nights in Jun 2024 ### 2/10 Terrible #### Andrea Apr 8, 2023 Disliked: Staff & service, amenities, property conditions & facilities They charged me for 3 towels for the fact that I stained the towels with washable hair dye. Treated me like some sort of criminal when I tried to leave. Front desk service was really unpleasant. ##### Andrea ### 6/10 Okay #### Juan Jose Sep 24, 2023 Liked: Cleanliness, staff & service Facilities are quiet worn out and the rooms are very poorly maintained. We were moved 2 times. 1st a/c not working, 2nd beds were broken. Finally they gave us an upgrade to an ocean view however a/c was a bit low and the room kept getting warm specially during the afternoon times since the sun hit directly through the windows. Food was good, entertainment was good and the end we managed to have an ok stay at the hotel. ##### Juan Jose Stayed 4 nights in Sep 2023 ### 4/10 Poor #### Sebastian Jan 6, 2025 Liked: Cleanliness Disliked: Property conditions & facilities I’ve been to other resorts and even the one in San andres which is the same name and owner I believe is 100 times better than the one in Cartagena. It was the worse experience I had.. towels were extremely old and the over charge for those old towels if something happened to them (you cannot imagen). I asked staff for multiple essential things such an iron since day one, we’ll never got it in the 5 days I stayed there. All inclusive??? There’s no water something as essential as water no you have to go and ask for a 6 oz cup of water (this is very important for someone that don’t drink alcohol) keep in mind to give bottles of water and have some in the room even if you charge some extra dollars it would be much better… The cleaning lady for the room was great, as well as the people in the dinning area they were always helpful.. ohhh almost forgot don’t even think about going inside the pool area if you are not going into the water or going in with a towel because if not you are not allow to go in… good luck staying in this “RESORT” if I were you I would not. Instead go to the one in San andres :) highly recommended. ##### Sebastian Stayed 3 nights in Dec 2024 ### 2/10 Terrible #### Guido Jul 8, 2024 Disliked: Staff & service, amenities, property conditions & facilities I could write a whole book about my experience, worst hotel ever, we had to leave the hotel in less than 2 hours. - there is no snack bar, there was only a lady handing out potatos, that was the snack bar no other snack. - we got a room on 15th floor and only one elevator was working, we had to wait 5 minutes for the elevator to arrive. -the AC was not working, I called the front desk 3 times and nobody helped me. -no internet at all, as soon as we checked in they gave us a paper to enroll 4 devices, we I try my computer I got less than 1MB when connect but then got disconnected and I was unable to connect again. -when we asked for towels, the towels were dirty, stained and torn. - we talked to the manager (Lida González) about us leaving and she said I will help and she listen all of our arguments, 3 days later Expedia said the hotel refused to do the cancellation because they offered another room, which they never did, she said one thing and did the other, also changing a room would not fix all the issues. -finally Expedia did not help either, they offered me $300 credit with them and I had to book another hotel and pay for all the meals of my family, the only time I needed help from Expedia they did not help, we did not cause any expense to the hotel as we left in less than 2 hours, worst hotel EVER!!! 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