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Reviews

4.9 / 5Exceptional
167 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Air Conditioning

Map

What's nearby

  • Popular Location
    University of Cartagena
    1 min walk
  • Popular Location
    Cartagena Cathedral
    4 min walk
  • Popular Location
    Plaza Santo Domingo
    4 min walk
  • Airport
    Cartagena (CTG-Rafael Nunez Intl.)
    15 min drive

Choose dates to view prices

Book online or call:

1-866-500-4938
  • Junior Suite

    Room Amenities

    • Sleeps 2
    More details
  • Premium Suite

    Room Amenities

    • Sleeps 2
    More details
  • Suite (del Virrey)

    Room Amenities

    • Sleeps 4
    More details
  • Deluxe Room

    5/5 guest room rating

    Room Amenities

    • Sleeps 2
    More details
  • Suite (Prestige)

    Room Amenities

    • Sleeps 4
    More details

About this area

Cartagena

Located in Cartagena's Cartagena Walled City neighbourhood, Hotel Casa San Agustin is in the city centre and by the sea. Those looking for an activity can check out Port of Cartagena, while everyone can enjoy the natural beauty of Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or November 11th Stadium. Our guests appreciate the hotel's location for the sightseeing.

Popular Location

What's nearby

  • University of Cartagena - 1 min walk
  • Walled City of Cartagena - 4 min walk
  • Cartagena Cathedral - 4 min walk
  • Plaza Santo Domingo - 4 min walk
  • Palace of the Inquisition Cartagena Historical Museum - 5 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 15 min drive

Restaurants

  • Where to eat
  • Alma – Garden-view fine-dining restaurant offering Latin American cuisine. Serves breakfast, lunch, dinner and light fare daily. Reservations required. Kids' menu available.

About this property

Hotel Casa San Agustin

Luxury Cartagena hotel in Cartagena Walled City, walk to Clock Tower
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, 2 bars/lounges, a poolside bar and a rooftop terrace are on-site. All 30 rooms offer thoughtful touches such as free minibar items and bathrobes, as well as comforts such as pillowtop beds and Frette Italian sheets. Complimentary wireless Internet access and iPod docking stations are standard, as are flat-screen TVs with DVD players.
Hotel Casa San Agustin offers 30 forms of air-conditioned accommodation with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and designer toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
Return airport shuttle (surcharge) during limited hours
Airport shuttle on request

Food and drink

Free cooked-to-order breakfast available daily 6:30 AM–10:30 AM
1 restaurant
2 bars/lounges and 1 poolside bar
24-hour room service
Coffee/tea in a common area

Things to do

Free bike hire
Full-service spa
Outdoor pool

Family friendly

Babysitting/childcare (surcharge)
Dry-cleaning service
DVD player
Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Library

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English
Spanish

Business services

1 meeting room

Outdoors

Garden
Pool sunloungers
Rooftop terrace

Spa

3 treatment rooms
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Spa open daily
Hot tub

More

Designated smoking areas
TV in reception

Room amenities

Bedroom

Air conditioning
Blackout drapes/curtains
Ceiling fan
Frette Italian sheets
Free cots/infant beds
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Designer toiletries
Hairdryer
Shower

Entertainment

32-inch flat-screen TV
DVD player
iPod dock
premium channels

Food and drink

Free bottled water
Free minibar

More

Desk
Free newspapers
In-room massage
Iron/ironing board
Laptop-compatible safe
Phone
Slippers
Turndown service

Policies

Check-in

Check-in between 3 PM - 11 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • Airport shuttle service is available upon request during limited hours. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 290000 per night.
  • Free cots (infant beds)!

Property payment types

Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: COP 110000 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance. This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.
4.9

Exceptional

5 - Excellent
151
4 - Good
11
3 - Okay
2
2 - Mediocre
3
1 - Poor
0
4.9
Cleanliness
4.8
Service and Staff
4.8
Amenities
4.9
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

The service was excellent. All staff was attentive and helpful We really loved this place. It was 5 stars plus

Stayed 4 nights in Nov. 2019

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stunning property, and impeccable service!

    Stayed 3 nights in Oct. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    It’s so quaint and charming. The food was delicious and the service and attentiveness were amazing. I especially enjoyed the house/hotel tour.

    Stayed 1 night in Sep. 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    This hotel exceeded my expectations. The room was nice and comfortable. Very clean. The stuff was very well mannered and tactful. They made us feel right at home- especially Jessie and Gladys. I also want to comment on the restaurant- the food there was excellent! My complements to the chef! I would definitely stay there again if I'm ever in Cartagena.

    Stayed 5 nights in Sep. 2019

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