Overview of Hotel Boutique Casa Isabel

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Guest reviews

4.3 / 5Excellent
14 reviews


  • Free WiFi
  • Breakfast included
  • Air Conditioning
  • Business Services


What's nearby

Popular LocationSan Felipe de Barajas Castle7 min walk
Popular LocationClock Tower8 min walk
Popular LocationCartagena de Indias Convention Center13 min walk
AirportCartagena (CTG-Rafael Nunez Intl.)17 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Room

    Standard Room

    Room amenities

    • 129 sq ft
    • Sleeps 2
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  • Habitacion doble con balcon y vistas

    Habitacion doble con balcon y vistas

    Room amenities

    • 129 sq ft
    • Lake view
    • Sleeps 2
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  • Habitacion doble con vistas

    Habitacion doble con vistas

    Room amenities

    • 161 sq ft
    • Lake view
    • Sleeps 2
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  • Habitacion Sencilla Balcon y vistas

    Habitacion Sencilla Balcon y vistas

    Room amenities

    • Sleeps 1
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  • Habitacion Estandar con dos camas semidobles

    Habitacion Estandar con dos camas semidobles

    Room amenities

    • Sleeps 2
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About this area


Located in Cartagena's Cartagena Walled City neighbourhood, Hotel Boutique Casa Isabel is in the historical district and on the waterfront. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Looking to enjoy an event or a game while in town? See what's happening at Estadio De Softbol De Chiquinquira or Nuevo Bosque Softball Stadium. Our guests appreciate the hotel's central location.

Popular Location

What's nearby

  • San Felipe de Barajas Castle - 7 min walk
  • Clock Tower - 8 min walk
  • Cartagena de Indias Convention Center - 13 min walk
  • Cartagena Cathedral - 14 min walk
  • University of Cartagena - 15 min walk

Getting around

  • Cartagena (CTG-Rafael Nunez Intl.) - 17 min drive

About this property

Hotel Boutique Casa Isabel

Lakefront hotel connected to the convention centre in Cartagena Walled City, walk to Clock Tower
Along with a bar/lounge, this hotel has a spa tub and a rooftop terrace. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site. All 10 rooms offer free WiFi, minibars and LCD TVs with digital channels. Other amenities available to guests include room service (during limited hours), hairdryers and safes.
Hotel Boutique Casa Isabel offers 10 forms of air-conditioned accommodation with minibars and a safe. LCD televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a spa tub.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

No on-site parking available
24-hour return airport shuttle (surcharge)

Food and drink

Free cooked-to-order breakfast available daily 7 AM–10 AM
1 bar
Room service available

Things to do

Hot tub

Family friendly

Dry-cleaning service


Free newspapers in reception

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Luggage storage
Tour/ticket assistance

Languages spoken


Business services

Computer station


Rooftop terrace


Designated smoking areas

Room amenities


Air conditioning


Free toiletries


Digital channels

Food and drink






Check-in between 1 PM - 1:30 PM
Minimum check-in age - 18


Check-out before noon
Late check-out subject to availability

Special check-in instructions

  • 24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.


  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 70000.0 per night.
  • Cots (infant beds) are not available.

Property payment types

Diners Club
American Express

Important information


You'll be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged at check-out to citizens of Colombia regardless of the length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: COP 25000 per vehicle (roundtrip)
  • Late check-out fee: COP 50000 (subject to availability)
  • Rollaway bed fee: COP 70000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • No on-site parking is available.

We should mention

If you are travelling with a child, your property may require you to present the following documents: Parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult a Colombian consulate office prior to travel for further guidance.

Property is also known as

  • Hotel Boutique Casa Isabel Cartagena
  • Boutique Casa Isabel Cartagena
  • Boutique Casa Isabel
All reviews

Guest reviews



5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Phenomenal! We were welcomed with juice and pleased staff. They made sure we were accommodated and made our final day in Cartagena relaxing. Great staff, great location and amazing amenities.

Stayed 1 night in Mar. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful and colorful hotel with good location and very nice and helpful staff.

Stayed 2 nights in Dec. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cozy and Charming

The room facing the street with a wonderful view is a bit noisy. I was moved at my request and managed well in another room. They tend to be on the cozy side but with a lot of charm. The people working in the hotel are extremely well trained and most helpful. Breakfast is a la carte pretty much and quite good. You get your choice of eating in air conditioned lobby or open wide open roof with a view.

Stayed 3 nights in Sep. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very friendly and helpful staff - great location - loved the rooftop Jacuzzi - only criticism is of the room with bunk beds which is of a much lower standard than other rooms Breakfast on the terrace is most enjoyable

Stayed 3 nights in Mar. 2019


  • Liked: Cleanliness, staff & service, property conditions & facilities

Cozy little hotel with several facility issues

Overall, it is a cosy little boutique hotel with pleasant decoration and welcoming character. Although we were not happy at all with the facilities, the staff was so great, friendly, hospitable that compensated for the issues with the facility itself. The hotel and rooms have several issues that you must be aware of. The hotel is on the far edge of Getsemani, almost a kilometre away from the walled historic center and quite a walk in hot and humid weather. I had not realized this when I booked it. I would have preferred to book somewhere closer to the old city but still in Getsmani as it is very nice and less touristy than the walled city. We had booked the room with a view but it was a mistake. The room opens in the upper floor terrace which is an outside sitting area for all guests and also used by some guests for breakfast. So you can understand that the first people who would come for breakfast would wake us up. The rooms, the bathroom and bed are very small, and we kept hitting our feet and knees on the wooden bed rim. The air condition was dripping on our heads and pillow and there was one tiny window looking into the terrace. Right above us was a bar and Jacuzzi which played music in early afternoon so again sleeping during siesta was an issue. Staff and receptionists were absolutely wonderful. Also, we do recognize that the management tried to make the best of what they have, but overall, we felt that we paid too much for this accommodation.