2/10 Terrible
Otavio
Jan 19, 2024
Liked: Cleanliness
Never again
The room is not the same as showed in the pictures. Its very loud outside. No warmwater. As soon as i arrived i told the concierge thats not the room i booked and he told me that im right, there was a mistake in the reservation, he will inform the supervisor and i should come back the next day to change my room. The next day they told me thats the room i booked. I tried to talk with hotels.com per virtual agent and they tried to help me as good as they could but as they contacted the property they got told that i got the room i booked and everything ist fine with the booking… i would never book this hotel again… they call it a suite with partial seaview but there was no seaview, television didnt work and their wifi sucked.
Otavio
Stayed 3 nights in Jan 2024