Dear Lotfia,Thank you very much for taking the time to share your experience with our brand. The words that you send us mean a lot to us as it helps us improve daily. We have received your comment and we will take in mind to improve the experience of our guests.Best regards,Erika Janna,General manager

Dear WillaneWe appreciate your feedback, We are happy to know that your stay has been fantastic and thanks for your recommend us.We hope you keep visiting us to continue creating memorable experiences.Cordially,Erika JannaGeneral Manager

Dear Emmanuel,We are happy to identify that your experience was really positive. Thank for highlight our services, spaces and excellent view.We hope to welcomingg you again in Arsenal Hotel.Kind regards,Erika Janna,General Manager

Dear Michel,Thank you for taking the time to evaluate our services. We are happy to know that you enjoyed your stay at the hotel.We hope that you come back.Cordially,Erika Janna,General Manager

Gracias por sus valiosa calificacion de nuestros servicios.

Gracias por sus comentarios.

Thanks for staying with us. We appreciate your feedback!

Thanks for staying with us. We appreciate your feedback!

Thank you so much for your feedback

Dear expedia user, Thank you for selecting Allure Chocolat Hotel by Karisma as hosts for your most recent visit. We work hard in creating a truly memorable experience for each and every guest So it brings me great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience.

Dear Brian, Thank you for your rating!

Dear Pascal-Hugo, Thank you for your recent visit to the Allure Chocolat by Karisma and the wonderful feedback you’ve shared. We are happy to hear that we were able to meet your expectation with regards to your accommodation and our hotel facilities. We truly appreciate the five star rating you have generously bestowed on us and we hope to have the honor of hosting your stay once again in the near future!

Cher client, nous vous sommes très reconnaissants de nous choisir comme hébergement. Notre personnel travaille constamment pour fournir le meilleur service en ville. Nous regrettons que vous n’ayez pas eu l’occasion de tirer le meilleur parti de cette expérience. Ce sera un plaisir de vous accueillir dans une nouvelle opportunité. À bientôt!

Cher invité Merci pour votre commentaire, nous vous sommes reconnaissants de votre visite dans nos installations. Nous nous excusons pour les désagréments occasionnés lors de votre séjour dans notre hôtel. Nous tiendrons compte de chacune de vos appréciations pour y travailler. Nous travaillons toujours pour offrir le meilleur des meilleurs et leur permettre de profiter de manière optimale dans nos installations. Nous espérons vous avoir à nouveau parmi nous pour vous ravir avec notre service et faire de votre séjour la meilleure expérience de la ville. Salutations cordiales

Cher invité Nous apprécions votre visite à nos installations. Nous regrettons les désagréments présentés lors de votre séjour. Nous voulons toujours que nos clients profitent de nos espaces et vivent la meilleure des expériences. Cordialement

Obrigado pela sua taxa e por compartilhar com a comunidade. Tenho certeza de que sua resenha ajudará muitas pessoas com futuras opções de férias. Nossa missão é tornar cada estadia o mais perto da perfeição

Madame Claudie Nous vous remercions d'avoir pris le temps d'écrire sur notre hôtel Au plaisir de vous accueillir de nouveau, l'intégralité de l'équipe se joint à moi pour vous souhaiter une agréable journée. Cordialement, Direction Générale

Hola Andre !! Nous vous remercions d'avoir pris le temps d'écrire sur notre hôtel Au plaisir de vous accueillir de nouveau, l'intégralité de l'équipe se joint à moi pour vous souhaiter une agréable journée. Cordialement, David Garcia P. Allure Hotels

Hola Guy Nous vous remercions d'avoir pris le temps d'écrire sur notre hôtel Au plaisir de vous accueillir de nouveau, l'intégralité de l'équipe se joint à moi pour vous souhaiter une agréable journée. Cordialement, Direction Générale

Hola Madame Elisabeth Nous vous remercions d'avoir pris le temps d'écrire sur notre hôtel Au plaisir de vous accueillir de nouveau, l'intégralité de l'équipe se joint à moi pour vous souhaiter une agréable journée. Cordialement, Direction Générale

Dear Margarita,Thank you for you kind comments and suggestions, we will take it as an opportunity to improve every day.We hope that you come back!

Dear Monica,Thank you for the time that you take to evaluate our services. The pool schedule is from 8am until 9pm, and we have umbrellas in an specific area on the pool. About the gym we will working to the improvement and we will take your comments in mind. We hope that you come back.

Dear Jason,Thank you for share us your experience. Please, receive our sincere apologies for the inconvenience with the noise,however it is important to said that the hotel is located in a touristic area. We will take into consideration your comments as an opportunity to improve our guests experience.

Dear Ytzhak,Thank you for the time that you take to evaluate our services and share your comments, we are happy to see that your stay was fantastic and you recommend us as a great place to stay in Cartagena.

Dear Ashley,We are happy to read your comments and identify that you enjoyed your stay at GHL Arsenal Hotel. I will share your comments with the people that you highlight, they will be really happy.We hope that you come back.

Estimada Ana,Sin dudarlo nosotros tambien estaremos gustosos de recibirle con el mayor de los gustos en GHL Collection Arsenal Hotel. Gracias por sus amables comentarios!

Dear Andrew,Thank you for the time that you take to share us your comments.We hope to have the plaeasure of welcoming you again.

Estimado Guillermo, Gracias! De parte de todo el equipo de GHL Collection Arsenal Hotel, estamos felices de saber que su experiencia ha sido maravillosa. Esperamos que regrese!

Estimado Juan Fernando, Estamos completamente felices de saber que disfrutó su estadia en nuestro hotel y nos encantaría volver a recibirle nuevamente en GHL Collection Arsenal Hotel.

Dear Julia,Thank you for the time that you dedicate to evaluate our services and highlight our services and facilities.We will be happy to welcoming you back to GHL Arsenal Hotel.

Dear Jessica,Many thanks for your comments, we are happy with your comments. We offer different types of rooms with differents room size. We will take into consideration your suggestion about the towels.We hope that you come back.

Dear Diego,Many thanks for your comments about the rooms, location and restaurant service. We will take in mind your suggestions about the desk at the rooms to improve our guest experience.We hope that you come back.

Dear Daniel,Thank you evaluate our services and refence us as a great option to stay in Cartagena. We hope that you stay again at GHL Arsenal Hotel.

Dear Lisa,Thank you for your comments and highlight all our services and facilities. We apologize with you for the inconvenience with the towels. We always are trainning to the staff and the service team are trained in english language.We hope that you come back soon.

Estimada Carmen Elena,Muchas gracias por evaluar nuestros servicios y resaltar la variedad de productos ofrecidos en nuestro buffet y la atención por parte del equipo.Estaremos felices de que regrese a GHL Arsenal Hotel.

Dear Ivis,We are really glad to read your comments and identify that your stay was fantastic. Thank you for reference to GHL Arsenal Hotel as an excellent hotel in Cartagena.We hope to have the pleasure of welcoming you again.

Dear Shizuka,We really appreciate your comments, we are happy to know that we meet your expectations. Thank you for highlight our services and facilities.We hope that you come back!

Estimada Raquel,Muchas gracias por el tiempo que dedicó a evaluar nuestros servicios, nos hace felices saber que su experiencia fue positiva y esperamos tener el gusto de darle nuevamente la bienvenida a GHL Arsenal Hotel.

Dear Lance,Thank you for share us you comments about your recently stay at GHL Arsenal Hotel. Taking into consideration our guest suggestions we make some remodelations at the rooms including the bed, is more comfortable now.We hope to have the pleasure of welcoming you back.

Dear Ricardo,Thank you for share us your detailed experience at GHL Collection Arsenal Hotel. We receive your suggestions as an opportunity to improve our guest experience. We are always trainning to the team giving an importance to the quality of service.We hope to have the pleasure of welcoming you back!