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Reviews of Eagle's Den Suites Carrizo Springs a Travelodge by Wyndham

2 out of 5
Eagle's Den Suites Carrizo Springs a Travelodge by Wyndham
122 Loop 517, Carrizo Springs, TX

Reviews

9.6

Exceptional

Rating 10 - Excellent. 25 out of 31 reviews" "
Rating 8 - Good. 4 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert W

Business traveller
Liked: Cleanliness, room comfort
Stayed 7 nights in Oct 2020
Response from Management on Oct 14, 2020
Thank you for the rating. We appreciate your feedback.

10/10 Excellent

BONNIE J

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2020
Response from Amy Burke on Aug 19, 2020
Thank you for the rating and we look forward to your next stay at Eagles Den Suites Carrizo.

10/10 Excellent

Verified traveller

Stayed 2 nights in Oct 2019
Response from Amy on Oct 28, 2019
Thank you so much for your rating. We appreciate your feedback.

4/10 Poor

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, amenities
Overpriced for what we got. $120 for a small apartment that was dusty and not that clean ie worn old couch. Big crack in a bedroom door (hope they don't blame us). Glad to have a washer but no laundry soap. Happy that they delivered some to us. Glad to have a kitchen but missing some basics ie salt and pepper and frying pan. Stay was OK but not a good value. But it's a small town with limited hotels so I guess it's supply and demand and they can charge what they want. Had to self check in as no one was in the office to greet us. For the price we paid, I'm used to better service and a better room.
Stayed 1 night in Sep 2019
Response from Amy Burke on Sep 22, 2019
I am sorry that you were not completely happy with your stay Mrs. Quain, I can assure you that we maintain competitive rates with the hotels in our area. I also wanted to apologize for the crack in your bedroom door and I really appreciate you bringing this to my attention, that is why I offered to move you to another room. When you declined and said that you wanted to stay in the room you were assigned, you asked me about the washer and dryer. I made sure you knew that those were absolutely for your own use and when you told me you needed detergent, I explained that I was helping a guest in another room, but would be happy to bring you a few pods so you didn’t have to buy any. If you are ever in our area again, please reach out to us directly, as we would like the chance to make your stay a more positive one.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had a washer and dyer in the rooms, but the beds were kind of hard
Stayed 1 night in Aug 2019
Response from Manager on Aug 19, 2019
Thank you for your kind review and feedback.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019
Response from Mary Moore on May 21, 2019
Thank you for your review. Have a great day.

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time stay
First time stay at The Eagle’s Den Had to be in town for a family funeral. Check in was easy Staff is courteous and friendly
Stayed 2 nights in Apr 2019
Response from Amy Burke on Apr 16, 2019
We are sorry for your loss Juan, thank you for your kind review and we look forward to your next stay.

10/10 Excellent

Sylvia, Colorado City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean insids and outside of building. Kitchen was in excellent condition. The Room was very clean and every applience worked well. The shower was amazing.
Stayed 2 nights in Mar 2019
Response from Amy on Mar 19, 2019
Thank you for your kind review Sylvia, we are glad that you enjoyed your stay.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the great service and the friendliness and courtesy of the staff!
Stayed 1 night in Mar 2019
Response from Amy on Mar 12, 2019
Thank you so much for your kind review. We are glad you enjoyed your stay.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s always clean and friendly service and staff .. good rates as well
Stayed 4 nights in Jan 2019
Response from Amy Burke on Jan 31, 2019
Thank you so much Peter, we appreciate your feedback.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from Amy Burke on Jan 24, 2019
Thank you so much for your rating Peter. We look forward to your next stay.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, nice people, nice place. Gave me and code so I didn't have to go to the front for check in because I got there so late.
Stayed 1 night in Jan 2019
Response from Amy Burke on Jan 21, 2019
Thank you for your kind review, we are glad to hear that you enjoyed your stay.

10/10 Excellent

carlo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from Amy Burke-Property Manager on Dec 18, 2018
Thank you for the rating and we look forward to your next stay at Eagles Den Suites Carrizo.

8/10 Good

Ray, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place to stay
Everything was really good. We had no problems. Liked having a small kitchen. Great price for a really nice room.
Response from Mary Moore on Jan 2, 2018
Thank you Ray. We are glad you enjoyed your stay.

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
I was amazed the hotel was awesome
Stayed 2 nights in Dec 2017
Thank you, we are happy that you enjoyed your stay and look forward to your next visit.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for this oilfield family.
Easy to find, convenient, friendly and very helpful staff. Like a home away from home.
Stayed 1 night in Jul 2017
Response from Mary on Jul 29, 2017
Thank you for your kind review Ashley. Mary Moore

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and spacious
The room was clean and spacious, like new. Good location just next to Walmart. The wifi did not work in the bedroom and the bed was very squeaky but it was comfortable. I would stay here again.
Response from Mary on Jun 30, 2017
Hi Grace, We will address the squeaky bed. Thank you for your review and have a great day. Mary Moore

10/10 Excellent

Greg, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star great place to stay!
Friendly staff, very helpful , comfortable room ! Arrived late no issue gladly be staying there again

10/10 Excellent

Sean, Round Rock

Liked: Cleanliness, property conditions & facilities, room comfort
Best inn I have been in.
Room was great, had a washer and dryer, microwave, stove, refrigerator. Its almost like a 1 bedroom apartment. The staff was nice and the area was quiet even though it's right next to Walmart.
Response from General Manager on Oct 10, 2016
Thank you for your kind words. We appreciate your stay with us at Eagle's Den Suites. Mary Moore General Manager Eagle's Den Suites

10/10 Excellent

Jimmy, Amarillo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All Good
Eagles Den is a nice, quiet and comfortable place to stay.

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mary on May 14, 2016
Thank you Carl for the rating.

6/10 Okay

joseph

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice with the kitchen and living area.

10/10 Excellent

pj, san antonio, tx

Liked: Cleanliness, property conditions & facilities, room comfort
Surprising
The accommodations were like a mini apartment. Were built for oil field workers - even had a washer and dryer. Very nice.

10/10 Excellent

Tiffany

Liked: Staff & service
Disliked: Room comfort
Not bad, not great
Nice for short stay

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The Eagles Den was a great place to relax and rest during work travel to the region. Rooms have amenities and are geared towards longer term visitors. Easy check in and out. There's also a good BBQ joint near by.

10/10 Excellent

Juan, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome Place
It was an awesome room, all the needed amenities at hand, it was a clean room, but needed a little more attention on it. Other than that, I'll stay there again if needed

10/10 Excellent

Cindy, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT BIG BANG FOR THE BUCK!!!!
We would definately stay here again! We basically had a small apartment for much less than the standard room at the Budget motel around the corner. Private bedroom with a VERY comfortable bed (memory foam!!!) with a big closet big enough to hang our clothes plus an ironing board and stacked washer/dryer, which was awesome because we prefer not to have anyone, including hotel staff, in our room while we are away but with these we just washed and dryed our towels at night and had them fresh in the morning. They even supplied the detergent! The kitchen had everything that most people have at home and was furnished with plates, utinsels, glasses and cookware. They also supplied the dishwasher detergent. We just made a short trip to the HEB down the street and saved $$$. The bathroom was huge. The living area had a long and comfy sofa and a small table with lamp and chair plus a bar area from the kitchen with 2 bar stools. Flatscreen TVs in living room and bedroom w/DirecTV. Floors were all nice wood laminate except the bedroom which was carpeted. Everything was very clean. The staff were all very nice and accomodating. The only things I would change, and these aren't very serious complaints, is that is would have been nice to have a tub to relax in; more water pressure would have been nice; and, more shelves in the bathroom to put folded clean towels and our toiletry items would have been nice. No pool, but I probably wouldn't have used it if there had been one.

10/10 Excellent

AR, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
It felt like home. I looked forward to coming back soon.