Featured Image
1/40 Featured Image


Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa


This family-friendly Carrara hotel is located in the suburbs, within 1 mi (2 km) of Palm Meadows Golf Course and Lakelands Golf Club. Surfers Paradise Golf Club and Metricon Stadium are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Self parking is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 292 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and balconies or patios. 24-hour room service, LCD TVs, and in-room massages are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

This 4.5-star property offers access to limo/town car service and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

Mercure Gold Coast Resort is a smoke-free property.

  • Number of outdoor pools - 2 
  • Outdoor tennis courts 2 
  • Terrace 
  • Television in common areas 
  • Multilingual staff 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Babysitting or childcare 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 6 
  • Total number of rooms - 292 
  • Valet parking (surcharge) 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 10097 
  • Free self parking 
  • Train station pickup (surcharge) 
  • Conference space size (meters) - 938 
  • Number of meeting rooms - 6 
  • Conference center 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 8 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Wireless internet access ( 24.50 AUD per 24-hour period )

Available in some public areas: Wireless internet access ( 24.50 AUD per day )


Free self parking, Valet parking (surcharge)

Room Amenities

  • Balcony or patio 
  • Connecting/adjoining rooms available 
  • Access via exterior corridors 
  • Air conditioning 
  • In-room childcare (surcharge) 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Pay movies 
  • Refrigerator 
  • Shower/tub combination 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 
  • Tennis lessons on site 

Spa Services

Future Therapy has 3 treatment rooms. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Facial treatments 
  • Manicures and pedicures 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Number of treatment rooms 3 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Accessible path of travel 
  • Roll-in shower 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed

24-hour check-in


Hotel Name

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Sorry, we seem to have had an issue loading our review content. Try again?