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Room type

Standard Room, 1 King Bed

Max Occupancy: 2 guests

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 3 children)

Superior King Room

Max Occupancy: 3 guests (up to 2 children)

Superior 2 Queen Beds Room

Max Occupancy: 4 guests (up to 3 children)

Superior Room, 1 King Bed

Max Occupancy: 2 guests

Superior Room, 2 Queen Beds (spa room)

Max Occupancy: 4 guests (up to 3 children)

 
 


Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa

Location

This family-friendly Carrara hotel is located in the suburbs, within a 15-minute walk of Palm Meadows Golf Course and Reach Out for Christ. Lakelands Golf Club and Surfers Paradise Golf Club are also within 3 mi (5 km).

Hotel Features

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Self parking is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 292 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and balconies or patios. 24-hour room service, LCD TVs, and in-room massages are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

This 4.5-star property offers access to limo/town car service and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Complimentary self parking is available on site.

Mercure Gold Coast Resort is a smoke-free property.

  • Terrace 
  • Number of outdoor pools - 2 
  • Outdoor tennis courts 2 
  • Multilingual staff 
  • Television in common areas 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Babysitting or childcare 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 6 
  • Total number of rooms - 292 
  • Valet parking (surcharge) 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 10097 
  • Conference center 
  • Conference space size (meters) - 938 
  • Number of meeting rooms - 6 
  • Free self parking 
  • Train station pickup (surcharge) 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 8 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( 24.50 AUD per 24-hour period )

Available in some public areas: Wireless internet access ( 24.50 AUD per day )

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Balcony or patio 
  • Connecting/adjoining rooms available 
  • Access via exterior corridors 
  • Air conditioning 
  • In-room childcare (surcharge) 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Pay movies 
  • Refrigerator 
  • Shower/tub combination 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 
  • Tennis lessons on site 

Spa Services

Future Therapy has 3 treatment rooms. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Facial treatments 
  • Manicures and pedicures 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Number of treatment rooms 3 

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed

24-hour check-in

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10.00 and AUD 27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per day (rates may vary)
  • Airport shuttle fee: AUD on application (one way)
  • Airport shuttle fee per child: AUD 0.01
  • Valet parking fee: AUD 5.50 per stay
  • In-room microwave fee: AUD 50.00 per week
  • Rollaway bed fee: AUD 45.00 per day
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gold Coast Mercure
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Carrara Radisson
  • Radisson Carrara
  • Radisson Hotel Carrara
  • Radisson Resort Gold Coast Hotel Carrara

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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