Room type

Standard Room, 2 Double Beds

Max Occupancy: 4 guests (up to 2 children)

Superior Room, 2 Queen Beds (Spa Access)

Max Occupancy: 4 guests (up to 2 children)

Standard Room, 1 King Bed

Max Occupancy: 2 guests

Superior 2 Queen Beds Room

Max Occupancy: 4 guests (up to 2 children)

Superior King Room

Max Occupancy: 2 guests (up to 1 child)

Superior Room, 1 King Bed

Max Occupancy: 2 guests

Privilege, Superior Room, 1 King Bed

Max Occupancy: 2 guests

Suite, 1 King Bed, Golf View

Max Occupancy: 3 guests (up to 2 children)

Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa

Location

This family-friendly Carrara hotel is located in the suburbs, within 1 mi (2 km) of Palm Meadows Golf Course and Lakelands Golf Club. Surfers Paradise Golf Club and Metricon Stadium are also within 3 mi (5 km).

Hotel Features

This smoke-free hotel features 2 outdoor pools, a full-service spa, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 292 rooms provide conveniences like refrigerators and coffee makers, plus WiFi and balconies or patios. Other amenities available to guests include 24-hour room service, wired Internet, and LCD TVs.

Hotel Amenities

Hotel Amenities

Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4.5-star property offers access to limo/town car service and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. Complimentary self parking is available on site.

Mercure Gold Coast Resort is a smoke-free property.

  • Television in lobby 
  • Terrace 
  • Number of outdoor pools - 2 
  • Outdoor tennis courts 2 
  • Free WiFi 
  • Multilingual staff 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Number of floors - 3 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Coffee/tea in lobby 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Health club 
  • Tours/ticket assistance 
  • Luggage storage 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Total number of rooms - 292 
  • Valet parking (surcharge) 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference space size (feet) - 10097 
  • Free self parking 
  • Conference center 
  • Conference space size (meters) - 938 
  • Number of meeting rooms - 6 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 8 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 
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Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Free Wi-Fi  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: WiFi (surcharge) , Wired high-speed Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Balcony or patio 
  • Connecting/adjoining rooms available 
  • Access via exterior corridors 
  • Air conditioning 
  • In-room childcare (surcharge) 
  • Climate control 
  • Coffee/tea maker 
  • Free toiletries 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Wired high-speed Internet access (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room massage available 
  • In-room safe 
  • Pay movies 
  • Refrigerator 
  • Shower/tub combination 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LCD TV 
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Where to Eat

Buffet breakfasts are available for a surcharge.

Chelos Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

24-hour room service is available.

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Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a steam room.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Bicycle rentals on site 
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Spa Services

Future Therapy has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a steam room.

The spa is open daily.

  • Manicures and pedicures 
  • Facial treatments 
  • Steam room in spa 
  • Number of treatment rooms 3 
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Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • In-room accessibility 
  • Accessible bathroom 
  • Accessible path of travel 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service dogs are allowed

24-hour check-in

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: AUD 18 per person (approximately)
  • Airport shuttle fee: AUD 90.00 per vehicle (one way)
  • Airport shuttle fee per child: AUD 0.01 (one way)
  • Valet parking fee: AUD 5.50 per stay
  • Rollaway bed fee: AUD 45.00 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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