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Get an overview of this hotelFamily-friendly hotel with 2 outdoor pools and full-service spa

Location

This family-friendly Carrara hotel is within 3 mi (5 km) of Palm Meadows Golf Course and Metricon Stadium. Broadbeach Mall and Surfers Paradise Beach are also within 6 mi (10 km).

Hotel Features

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. Self parking is free. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.

Room Amenities

All 292 rooms offer WiFi, balconies or patios, and 24-hour room service. LCD TVs, coffee makers, and in-room massages are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Mercure Gold Coast Resort features a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and high-speed wireless Internet access is available for a surcharge.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 10097 square feet (938 square meters) include a conference center. This luxury hotel also offers a children's pool, a spa tub, and a sauna. For a surcharge, the property provides a roundtrip airport shuttle (available 24 hours) and a train station pick-up service. Complimentary self parking is available on site.

Mercure Gold Coast Resort is a smoke-free property.

  • Television in common areas 
  • Terrace 
  • Number of outdoor pools - 2 
  • Outdoor tennis courts - 2 
  • Multilingual staff 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 3 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Newspapers in lobby (surcharge) 
  • Concierge services 
  • Coffee/tea in common areas 
  • Dry cleaning/laundry service 
  • Express check-in 
  • Express check-out 
  • Full-service spa 
  • Health club 
  • Designated smoking areas 
  • Tours/ticket assistance 
  • WiFi (surcharge) 
  • Computer station 
  • Luggage storage 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 6 
  • Total number of rooms - 292 
  • Valet parking (surcharge) 
  • Garden 
  • Poolside bar 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Free self parking 
  • Train station pickup (surcharge) 
  • Conference center 
  • Conference space size (feet) - 10097 
  • Conference space size (meters) - 938 
  • Number of meeting rooms - 6 
  • Sauna 
  • Smoke-free property 
  • Number of buildings/towers - 8 
  • Spa services on site 
  • Spa tub 
  • Steam room 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • In-room childcare (surcharge)  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Wireless internet access ( AUD 24.50 per day )

Available in some public areas: Wireless internet access ( AUD 24.50 per day )

Parking

Free self parking, Valet parking (surcharge)

Room Amenities

  • Balcony or patio 
  • Connecting/adjoining rooms available 
  • Pay movies 
  • Access via exterior corridors 
  • Air conditioning 
  • Phone 
  • In-room childcare (surcharge) 
  • In-room climate control (air conditioning) 
  • Coffee/tea maker 
  • Desk 
  • Hair dryer 
  • Daily housekeeping 
  • Iron/ironing board 
  • WiFi (surcharge) 
  • Dial-up Internet access (surcharge) 
  • In-room safe 
  • In-room massage available 
  • Shower/tub combination 
  • Private bathroom 
  • Room service (24 hours) 
  • Rollaway/extra beds (surcharge) 
  • Free cribs/infant beds 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

The Restaurant - Overlooking the golf course and pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

24-hour room service is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub and a sauna.

Children under 17 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Tennis lessons on site 

Spa Services

Future Therapy has 3 treatment rooms. Services include Swedish massages, massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

  • Manicures and pedicures 
  • Facial treatments 
  • Swedish massage 
  • Steam room in spa 
  • Reflexology 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Number of treatment rooms 3 

Accessibility

To make special requests for accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is 11 AM

Payment types

Pets

  • Pets not allowed (service dogs only)

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Only service animals are allowed

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: between AUD 10.00 and AUD 27.50 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.50 per day (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.50 per day (rates may vary)
  • Airport shuttle fee per child: AUD 0.01
  • Valet parking fee: AUD 5.50 per stay
  • In-room microwave fee: AUD 50.00 per week
  • Rollaway bed fee: AUD 45.00 per night
  • Onsite credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gold Coast Mercure
  • Gold Coast Mercure Resort
  • Mercure Gold Coast
  • Mercure Gold Coast Carrara
  • Mercure Gold Coast Resort
  • Mercure Gold Coast Resort Carrara
  • Mercure Resort Gold Coast
  • Carrara Radisson
  • Radisson Carrara
  • Radisson Hotel Carrara
  • Radisson Resort Gold Coast Hotel Carrara

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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