Carpintero Vacation Packages

We stayed in the Ron Ron suite. Wonderful views. Great food and service at the restaurant. Hotel was difficult to find since it was the evening. The viewing platform had great views but lots of bugs and ants up there.

Great location! But apart from the location, the experience of the hotel doesn’t match the premium price it charges. We don’t recommend it and won’t go back.

It was an incredible experience - the hotel, the staff, and of course the paradise location. Special thanks to Luis, for his constant desire to help and serve pushed the experience over the top!

The pools were beautiful and weren’t crowded. It is a beautiful setting with the beach and islands and mountains. The spa was very dated and the jacuzzi should be a hard pass. We had massages that were expensive but good. The diamonte ziplining close by was excellent. The monkeys near the monkey bar were a hit. The food at this resort is mediocre and 4 of 5 of us got a terrible food poisoning. We met others who had also been sick. Also not sure the reason you pay more at the palace when the resort next door is beautiful and newly renovated (albeit more crowded). Same food at both. Beautiful weather. Staff were all very helpful and friendly. We were a party of 5 with 2 rooms and they put us with a room separating our 2 ( I asked for side by side and they would not accommodate). We ended up with a very loud group in the middle room.

Outstanding hotel. Would definitely go back.