Nice hotel. Pleasant staff. Very nice pool up to 8' deep on one end. Rooms show some age, especially in the outlet department. with 2 cell phones and 3 tablets, one open outlet didn't quite cover our electrical needs. Room was clean and the beds were comfortable. The main entrance is very nice, would be a good place to host a conference.
The room was very nice, clean and inviting. The staff was helpful. We called, telling of our need for handicapped accommodations. When we arrived, we found 10 steps up to our room. No elevator or ramp. This is not what we expected.
Front desk was able to accommodate us with early check in since we had a wedding to prepare for.
My daughter discovered that she left her new ear rings at the hotel after we got home. She called to report this and we received a phone call saying they were found. We were quite impressed with the honesty of the housekeepers and my daughter was so grateful the ear rings were found.
We would definitely come to stay again and would recommend the hotel to our friends.
Our luxurious stay was over-shadowed by the Hot Wheels Convention. The attendees took over the elevators, constantly visiting each other's rooms to buy/sell memorabilia. We had to pack into elevators, stopping at every floor up and down. Using stairs to access our 9th floor room was unreasonable.
The hotel itself was lovely, as was the staff.
Road construction near hotel is bad. GPS wasn't good, Google was better, signage when close was best. Price included breakfast, which isn't standard. We had to be on the list and you had to fight for it a little. Breakfast at the Bistro was good. I had French Toast and my wife had eggs and hash browns. (Best hash browns). Next day we had egg turkey muffin sandwich to go( they put in a nice box for us). Much better breakfast than continental, good sized portions.
Carmel, Ind., population 70,000, is a suburb of Indianapolis. The city boasts a thriving economy and Conseco and Pearson Education have their headquarters there. Carmel City Center, “a new downtown” with shopping, office, and residential space near the Art and Design District, will open in early 2010. North Indianapolis is a mostly commercial and residential area.