Outdoor pool, pool umbrellas, sun loungers

Reviews of Hotel della Piccola Marina

4 out of 5
Hotel della Piccola Marina
Via Mulo 14 -16, Capri, NA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 418 out of 610 reviews" "
Rating 8 - Good. 149 out of 610 reviews" "
Rating 6 - Okay. 29 out of 610 reviews" "
Rating 4 - Poor. 11 out of 610 reviews" "
Rating 2 - Terrible. 3 out of 610 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Muhammad Qasim

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel
Hotel, staff and room were good. Had amazing views as well. Only Breakfast was a big disappointment, its bread was just like a rubber.
Stayed 1 night in Oct 2023

6/10 Okay

Ramanpreet, Richmond

Travelled with partner
The property looked very good and 4-star until we got to the room. The room was more a 3-3.5 star. The paint was chipping from walls and baseboards and the bathroom had damaged tiles. The room was supposed to be a sea-view room. At best, it could be called a partial sea-view when you stood at the far left of the balcony and craned your neck to look past the tree that was blocking your view. On top of that, we asked the hotel to set up a private boat tour of Capri. They set us up with a run-down boat and a rough captain that fought with the people working at the Blue Grotto entrance. It was unsatisfactory.
Stayed 2 nights in Sep 2023

4/10 Poor

LOLITA, GLENDALE

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2023

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was attentive and caring. Room was clean. Location quiet, yet a short walk to shopping and restaurants. Had a great stay.
Stayed 3 nights in Sep 2023
Response from Giamaica - Reception Desk on Oct 12, 2023
Dear guest,Thank you so much for staying with us and for leaving a review. We are so glad to hear that you had an enjoyable stay at our hotel and we hope to have you again as our guest!

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Giamaica - Reception Desk on Oct 2, 2023
Dear Beatrice,Thank you very much for staying with us and for leaving a feedback.

4/10 Poor

Mariana

Disliked: Property conditions & facilities
More of a 3 star hotel. Sheets were stiff and rigid, bathroom was super small. Definitely not worth the price.. this is the most overpriced hotel I have been to. Would not come back.
Stayed 1 night in Sep 2023
Response from Giamaica - Reception Desk on Sep 23, 2023
Dear guest,We are really sorry about this; for sure, we will take note of your review to improve our services.

10/10 Excellent

Karen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, friendly staff, lovely size room, comfy bed, great choice of breakfast.
Stayed 2 nights in Sep 2023
Response from Giamaica - Reception Desk on Sep 23, 2023
Dear guest,Thank you so much for staying with us and for leaving a review. We are so glad to hear that you had an enjoyable stay at our hotel and we hope to have you again as our guest!

10/10 Excellent

Nelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location!
Stayed 5 nights in Sep 2023
Response from Giamaica - Reception Desk on Sep 20, 2023
Dear guest,Thanks for your review!

6/10 Okay

Brenna

Travelled with partner
Room was dirty. Shower leaked all over the bathroom floor. Air conditioning broke. Balcony doors automatically lock behind you when closed. Gym is two pieces of equipment and only open during 7-6pm. Pool closes at 6pm.
Stayed 3 nights in Sep 2023
Response from Giamaica - Reception Desk on Sep 23, 2023
Dear guest,Thank you very much for leaving a review and for staying with us.We are so sorry to hear that you didn't enjoy our hotel; for sure, we will take note of your review to improve our services.

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, great sea view and close to shops and city center
Stayed 2 nights in Sep 2023
Response from Giamaica - Rec. desk on Sep 19, 2023
Dear guest,Thanks for your review! We are pleased to know that you enjoyed your stay.

6/10 Okay

jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotel is in a great location. Nice pool. The room itself was spacious with a nice balcony but the bed was the hardest bed I’ve ever slept on. The air conditioning would not stop running no matter what I did to turn it off. Our first night in Capri I did not sleep. The manager was understanding and moved us to a better room which had a functioning AC and better bed.
Stayed 2 nights in Sep 2023
Response from Giamaica - Reception Desk on Sep 13, 2023
Dear guest,Thanks for your review, we are happy to know that you enjoyed our location and pool area.We will take note about your feedback in order to improve our services.

8/10 Good

vicky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and a good price. Nice, clean, friendly and helpful staff. Close to main square-10 minutes walking. Breakfast had few options. VERY difficult to get a taxi.
Stayed 2 nights in Aug 2023
Response from Rosa V. - Reception desk on Aug 29, 2023
Dear Vicky,Thanks for your feedback!

2/10 Terrible

Bassam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended
Stayed 2 nights in Jul 2023
Response from Giamaica - Reception Desk on Oct 2, 2023
Dear Bassam,Thank you for staying with us and for leaving a feedback. We are really sorry that you didn't like your stay and we will do our best to improve everything.

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful experience here. The staff was very helpful especially with arranging baggage pickup, restaurant reservations and transportation from the hotel back to the mainland and on to the train station. Travis
Stayed 3 nights in Jul 2023
Response from Rosa V. - Reception desk on Aug 29, 2023
Dear Travis,Thanks for your review!We are pleased to know that you enjoyed your stay at our Hotel.

6/10 Okay

Gregor Bernard

Travelled with partner
Liked: Cleanliness, staff & service
Clean and comfortable hotel. But price remains high vs standard. By instance , room has no espresso machine , no free water, some items in breakfast are chargeable. Not expected for Euro 500 per night.
Stayed 3 nights in Jul 2023
Response from Rosa V. - Reception desk on Aug 29, 2023
Dear Gregor,Thanks for your review, for sure we will use it to improve our services.

8/10 Good

Helen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel is dated. It’s not 4*. It needs an uplift. The location is great tho. Special mention to Maria who is the saving grace of this hotel. Superb service from her.
Stayed 5 nights in Jun 2023

10/10 Excellent

Adelya

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect honeymoon!
Stayed 7 nights in Jun 2023
Response from Giamaica - Reception Desk on Jun 17, 2023
Dear Mrs. Adelya,Thanks for your review!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel on Capri
Excellent hotel in great location. Room was quite large and comfy. Staff were very efficient and helpful with dinner suggestions
Stayed 3 nights in Jun 2023
Response from Giamaica - Reception Desk on Jun 17, 2023
Dear Mr. Michael,Thanks for your review!

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel with great service and location. Rooms are big.
Stayed 2 nights in Jun 2023
Response from Giamaica - Reception Desk on Jun 11, 2023
Dear Mrs. Maria,Thanks for your review.We are pleased that you enjoyed your stay here!

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property, close to shopping and restaurants. The pool bar was nice for drinks and snacks. From the main road to the hotel there are some stairs and a little bit of a walk to arrive at the property, the luggage porters were a great help with their electric cart.
Stayed 1 night in May 2023
Response from Giamaica - Reception Desk on Jun 11, 2023
Dear Mr. Joshua,Thanks for your review! We are pleased that you had a great time at our hotel and we hope to see you again.

10/10 Excellent

DHANVEER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was so clean and convenient.The staff was so friendly and helpful.
Stayed 2 nights in May 2023
Response from Giamaica - Reception Desk on May 30, 2023
Dear Dhanveer,Thanks for your review! We are pleased that you enjoyed your stay at our hotel.

10/10 Excellent

frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, beautiful hotel, comfortable rooms, very friendly staff
Stayed 3 nights in May 2023
Response from Giamaica - Reception Desk on May 27, 2023
Dear Mr. Frank,Thanks for your review! We are pleased to know that you enjoyed your stay at our Hotel.

10/10 Excellent

Tessie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem on this beautiful island! I was severely sea sick on the trip to Capri, and the gentleman that checked us in was so kind and understanding. The room we had overlooked the pool and had a sea view. It was absolutely stunning! The breakfast was fantastic! Eating on the patio staring out over the sea, just made our stay all the more special. Only small issue was that we couldn’t work the shower ver well - only one pane of glass to keep the water in, and we didn’t do a very good job. The service from housekeeping to breakfast to reception to porters, was the best! Stay here when going to Capri!
Stayed 2 nights in May 2023
Response from Giamaica - Reception Desk on May 20, 2023
Dear Mrs. Tessie,Thanks for your review. We are pleased to know that you enjoyed your stay at our hotel!Best regards

10/10 Excellent

Susan

Stayed 2 nights in May 2023
Response from Giamaica - Reception Desk on Jun 11, 2023
Dear Mrs. Susan,Thank you for your feedback.

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Lovely hotel very near centre of Capri. We had a nice big room with a balcony and spacious bathroom. Slightly uphill walk into the centre but only about 5 mins to shops, restaurants and buses. Included breakfast was also excellent, staff all very friendly and helpful. Highly recommend!
Stayed 3 nights in Apr 2023
Response from Giamaica - Reception Desk on May 2, 2023
Dear Diana,Thanks for your review, we are really happy that you enjoyed your stay and we hope to see you again.

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Great relaxing stay. Perfect location as just a little way from centre meaning it's great value
Stayed 4 nights in Sep 2022
Response from Rosa - Front desk on Oct 18, 2022
Dear Guest Craig,thank you very much for sharing your opinion on your stay at our Hotel, we really appreciate it!We hope to welcome you back soonWarmest regards

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The location was perfect, walking distance from the beach and the center of the city. The hotel was clean and in a quiet area.
Stayed 3 nights in Oct 2022
Response from Rosa - Front desk on Oct 18, 2022
Dear Guest,thank you for your feedback and for the best score!We are happy you' ve spent a good time on our Hotel,many greets from all our Staff.Regards

8/10 Good

Walker

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Oct 2022
Response from Rosa - Rec. desk on Oct 10, 2022
Dear Mr Walker,thank you very much for your feedback.Warm Regards

8/10 Good

Antoine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcoming and spacious room. Conveniently located between Marina Piccola and Capri’s centre.
Stayed 3 nights in Sep 2022
Response from Giamaica - Reception Desk on Sep 21, 2022
Dear Antoine,Thanks for your review! We are happy to know that you enjoyed our hotel.

6/10 Okay

Deborah

Travelled with group
Liked: Cleanliness, staff & service
The property to very close to town center with many options to eat , sit , people watch and have a drink. The property is over priced. I paid for a sea view room and I was able to see a very small portion of the sea and the resort blocks a bigger portion. The food at the resort is as expected - commercial. There are many places in town more delectable.
Stayed 2 nights in Sep 2022
Response from Giamaica - Reception Desk on Sep 21, 2022
Dear Deborah,Thanks for your review. We will do our best to improve our services.

10/10 Excellent

wei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cozy friendly family owned hotel with pool at the center of the island
Stayed 4 nights in Aug 2022
Response from Giamaica - Reception Desk on Aug 28, 2022
Dear Mr. Wei,Thanks for your review! We are happy that you enjoyed your stay at our hotel.

4/10 Poor

Bishara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Worn down bathrooms. There was a huge worm in our room. No proper blankets. Rust in all corners of the bathroom. Whole room smelled like mold and wet clothes. I felt very uncomfortable in that room as someone who looks for cleanliness. It’s not worth the high price. I don’t know how it’s considered a 4 star hotel.
Stayed 3 nights in Jul 2022
Response from Rosa V. - Reception desk on Aug 13, 2022
Dear Guest Bishara, thank you for your review. We are sorry to discover you did not like the room, we can not imagine this, otherwise for sure we' ve proposed you some alternatives. Warm regards,

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I get it…everything in Capri is expensive in the summer…but this was hardly a $600 per night hotel. The bed is by far the most uncomfortable bed I have ever slept on. Hard and about as thick as a wooden plank. The rooms did not have Kleenex (tissue). The breakfast was underwhelming. The bed cover was about 50 years old…this wasn’t a Villa - this was a motel. All that said, the silver lining was the refreshing pool at the end of our hot days. Decent walking to the square. Very nice and helpful staff. This place just needs a renovation…bad…
Stayed 4 nights in Jul 2022
Response from Rosa V. - Reception desk on Aug 13, 2022
Dear Ms Jennifer, thank you for your feedback. We are sorry you didn' t like the place, we appreciate anyway all our guest feedback to improve our service and the build. Warmest regards

10/10 Excellent

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, great views, and the staff was next level. So friendly, so helpful, so nice, so kind. They always had a good attitude and they really knew all about Capri
Stayed 4 nights in Jul 2022
Response from Giamaica - Reception Desk on Jul 26, 2022
Dear Mr. Edmond, It is a pleasure for us to see that you enjoyed the location and the staff of the hotel. We always do our best to help you with any needs and make your holidays memorable. Thank you.

6/10 Okay

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To many stairs to go wherever you’re going
Stayed 2 nights in Jul 2022
Response from Antonio Melchiorre on Jul 19, 2022
This is Capri, sorry:

10/10 Excellent

izzat

Stayed 1 night in Jul 2022
Response from Giamaica - Reception Desk on Jul 21, 2022
Dear Mr. Izzat, Thanks for your review! We are happy that you enjoyed your stay at our Hotel.

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a perfect stay
Everything was amazing we had an amazing balcony room overlooking the pool and the sea, breakfast was superb and a great selection of hot cold, cakes, fruit etc, the pool was lovely and so was the bar area. I we would like to single out Maria the beverage manager as someone who was so friendly, smiley and always on hand to get you anything you wanted. All great.
Stayed 5 nights in Jun 2022
Response from Giamaica - Reception Desk on Jun 18, 2022
Dear Mr. Gary, Thanks for your review! We re happy that you liked your room and the service that our hotel offers.

10/10 Excellent

Lisa

Stayed 3 nights in Jun 2022
Response from Giamaica - Reception Desk on Jun 16, 2022
Dear Mrs. Lisa, Thanks for the review.

10/10 Excellent

Chama

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property was amazing and in an ideal location, which is in close proximity to the city center.
Stayed 2 nights in May 2022
Response from Giamaica - Reception Desk on Jun 11, 2022
Dear Ms. Chama, Thanks for your review. We are happy that you enjoyed your stay at our Hotel!

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful and the hotel feels like all the rooms are brand new. Only issue was pool should be heated
Stayed 2 nights in May 2022
Response from Giamaica - Reception Desk on Jun 11, 2022
Dear Mr. George, Thanks for your review. We are really happy to know that you enjoyed your stay at our Hotel!

10/10 Excellent

Sena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for recharging ur soul
Excellent service from staff Very easy location close to city center and restaurants Beautiful and peaceful environment for recharging
Stayed 2 nights in May 2022
Response from Giamaica - Reception Desk on May 14, 2022
Dear Sena, We are really happy that you enjoyed your stay! Many thanks for your review.

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
Great hotel, perfect location, amazing staff - Nicola in specific made our stay so much fun and was incredibly helpful. We are looking forward to going back again soon!
Stayed 3 nights in May 2022
Response from Giamaica - Reception Desk on May 14, 2022
Dear Nicole, Thanks for your review! We hope to see you again in our Hotel.

10/10 Excellent

Carol-Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from Giamaica - Reception Desk on May 14, 2022
Dear Carol-Ann, Thanks you.

10/10 Excellent

Steven, Lafayette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price, this hotel way exceeded expectations. Staff were friendly and very helpful; breakfast was nice: and the pool area was a pleasant surprise. The property is located in town so a bit noisy but not bad. I would definitely stay there again on my next visit to Capri.
Stayed 4 nights in Apr 2022
Response from Giamaica - Reception Desk on May 14, 2022
Dear Steven, Thanks for your review! We are really happy that you appreciated your stay here.

10/10 Excellent

Barry

Travelled with family
Liked: Staff & service, property conditions & facilities
We had a nice stay. Like the breakfast buffet.
Stayed 1 night in Apr 2022
Response from Giamaica - Reception Desk on May 14, 2022
Dear Barry, Thanks for your review!

10/10 Excellent

Luigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay in Capri
One of the most amazing hotels I've had the pleasure to spend time. Everyone was so friendly and courteous it was a genuine pleasure being there. Would highly recommend. You will not want to leave.
Stayed 1 night in Apr 2022
Response from Giamaica - Reception Desk on May 14, 2022
Dear Luigi, Thanks for your review! We hope to see you again.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hospitality
Fabulous night in Capri at a beautiful hotel. The room was gorgeous although the floor felt a little dirty the rest was perfect. We had some trouble with the credit card key/ power but the staff was great about it. They recommended an outstanding restaurant for dinner. At the pool we ordered a drink and they brought us a feast to go with it! Amazing hospitality. Highly recommend!
Stayed 1 night in Apr 2022
Response from Rosa V. - Reception desk on May 10, 2022
Dear Guest Robin, Thank you for your review, we will take note of your suggestions to improve our service. We hope to see you again soon at our Hotel, warmest regards

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Room 502
The Della Piccalo Marina was in a really nice location. The staff were really friendly and helpfull and couldn't do enough to help. The room was nice but the plug sockets wouldn't work apart from 2 so we did have issues as the TV and Hairdryer didn't work. The Aperol Spritz are highly recommended.
Stayed 1 night in Apr 2022
Response from Rosa V. - Reception desk on May 10, 2022
Dear Guest Matthew, thank you very much for your feedback, we are sorrry for the plug issues, it has been fixed immediately after your report. We are happy anyway, you have enjoyed our services and appreciated them. We hope to see you again soon on capri!

10/10 Excellent

Dina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location
Stayed 2 nights in Sep 2021
Response from Giamaica - Reception Desk on May 22, 2022
Dear Mrs. Dina, thank you.

8/10 Good

Shamil

Stayed 2 nights in Sep 2021