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"Great customer service from all staff and great breakfast menu. Hotel is a bit far from the restaurants and stores in the waterfront. However, the hotel does a good job providing shuttle service taking guests every half an hour back and forth. "

"Beautiful hotel, really! After 4 weeks from one place to another in SA, this was a solidly well kept oasis incredibly close to Cape Town airport for departure. The service was top quality, the rooms were very quiet and clean with very up to date technology. Morning breakfast was served well and each attendant was 100% helpful even when not even asked."

"Great stay and easy to get to other places. The hotel is very quiet and peaceful and the staff are friendly and helpful. "

"We had such a wonderful time at The Bay Hotel. Upon check-in, concierge was kind enough to walk us through our cabana, ensuring we were comfortable. The room smelled amazing and was super clean. We enjoyed wine on the patio and enjoyed a few sunsets from it. The bar on site was lovely for a warm and cozy nightcap. Security always present on site by the entrance which was great. Thank you for a wonderful stay! "

"Beautiful hotel very well located. The views are amazing. "

"Rita and Cyril were excellent "

"State of the art facilities. Impressive. "

"Loved the skybar hotel and included breakfast was excellent. Wonderful location less than two blocks from Hop On red bus main office. "

"There was a little mix up when we checked in. I booked a Club Room & when I asked about Lounge access, I was told it wasn’t part of the booking. The gal at the front desk called right after I got to my room to apologize for the mix up & yes we did have access to the Lounge. Everyone was extremely nice & helpful! Longke (working at the front desk) was extremely helpful with information about surrounding areas & things to do at the Waterfront! He also kept us laughing!"