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Reviews of Ruslamere Hotel & Conference Centre

4 out of 5
Ruslamere Hotel & Conference Centre
14 Langeberg Road, Cape Town, Western Cape

Reviews

7.8

Good

Rating 10 - Excellent. 11 out of 31 reviews" "
Rating 8 - Good. 10 out of 31 reviews" "
Rating 6 - Okay. 7 out of 31 reviews" "
Rating 4 - Poor. 1 out of 31 reviews" "
Rating 2 - Terrible. 2 out of 31 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

4.0/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kendall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing, everything was so clean and peaceful. The staff was so friendly and the food was great, will definitely be staying there again.
Stayed 3 nights in Dec 2022

4/10 Poor

Coenraad

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough towels, no teaspoons for coffee, bed need to be clean. Otherwise was okay

8/10 Good

CARLO

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Verified traveller

Business traveller
Disappointing accommodation
My stay at the hotel was not what I expected based on the rates paid. Dark musty room. Run down. Needs a revamp/ some TLC. As do the outer grounds. Photos on websites are a bit deceiving. Microwave and iron in my room did not work and needed to be swapped. Definitely not a 4 star hotel.
Stayed 4 nights in Jun 2022

8/10 Good

Micale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019

10/10 Excellent

JEROME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and facilities were just what was needed for our little getaway.
Stayed 1 night in Dec 2018

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay. My husband had fallen and broken his hip 3 weeks before we arrived and they kindly swopped rooms so it was accessible for us. Also, it rained the first morning we were there and a staff member ran out with an umbrella for us. Very attentive and competant staff.
Stayed 2 nights in Dec 2018

2/10 Terrible

Jade

Disliked: Staff & service, room comfort
Very disappointing New year's eve
Not good at all because they don't have what they advertise.e.g. spar facility not open,indoor pool they don't have anymore,our room did not have a bar fridge nor a ice machine available,box for tissues empty, no wine glasses, no two point plug to charge my fone, on inventory list said there was a microwave but there wasn't one, front desk lady that was working not very.helpful or accomodating, no fone in room to call front desk had to walk all the way to front desk. Outside pool available far away from where my room was.
Stayed 1 night in Dec 2017

6/10 Okay

Abraham

Liked: Cleanliness
Convenient .Friendly receptionist
The hotel is conveniently situated. Getting a bit dated though

6/10 Okay

Christopher

Disliked: Property conditions & facilities
Does not quality as a 4 Star
Nothing was amazing about this hotel, very average, and hard to believe that it qualifies as a 4 star hotel. Its only redeeming quality is its rates. But it is very misleading to make claims of being a 4 star hotel.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good quality hotel

10/10 Excellent

Flight, Cape Town

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Always a pleasure!

8/10 Good

matt, canada

Liked: Staff & service, property conditions & facilities, room comfort
Nice safe place out of the city
Breakfast was too notch! Our room air conditioner leaked but otherwise was a great room!

8/10 Good

Odette, Durbanville/London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa closed, disappointed
Really enjoyed my stay, just disappointed that the spa was closed, as I intended to use it as part of my pampering, relaxation weekend

8/10 Good

G, Luanda, Angola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel in Durbanville quite and safe
Clean, safe and quite, very close to the mediclinic hospital in Durbanville

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good business option.
Good restaurant and comfortable rooms.

8/10 Good

CJ, Johannesburg

Liked: Staff & service, room comfort
Great Service
Awesome service from Jennifer. Room had a huge bath which was just what I needed but then the tap wasn't working properly - took forever to fill the bath and made a loud noise - so I eventually gave up on the bath. I was in room 101 so the parking was right outside my window and door and it was very noisy when people came and left.If it wasn't for the super friendly and efficient Jennifer at reception I would've probably not enjoyed my stay as much.

8/10 Good

Angelo, Rustenburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely book again
Clean room, comfy bed and friendly staff. Nice restaurant and great food just a tad bit slow on table service but we were a big table so that's understandable. All in all a good place to stay.

10/10 Excellent

n, Randburg. Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas lunch disappointment
We had an excellent stay at the establishment. The only thing that was a bit of a disappointment was that the place was fully booked for Christmas lunch and we as guests had to go elsewhere. As a guest I would have thought that you could have made provisions for us.

8/10 Good

stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Chinaman, Jo'burg-SA.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Internet
Was disappointed about the lack of International News options on the TV. The channel for new was Russian TV!!

2/10 Terrible

Martin, Johannesburg

Disliked: Staff & service
Needs fixing
Room fixures broken. Very poor breakfast service

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

M.J.Harze, Co., Manitoba, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruslamere Resort & Conference, Canadian + S.Africa
It was great for me, my wife to be, and her son. We had a great time. My assistant works a lot better in the sunshine with two swimming pool options and an occasional 24 hour open bar, during holidays. M.J.Harze, Co.

10/10 Excellent

Eileen, Centurion, Gauteng, SA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruslamere Guest House and Spa
We had a Five Star stay at this Four Star rated Guest House. Extremely friendly and efficient staff. Stylish and comfortable room (a very spacious bathroom). Highly recommended!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes Preis-Leistungsverhältnis
Ruhig, sauber, gutes Preis-Leistungsverhältnis, gutes Frühstücksbuffet, Speisen im Café (Apfel-Crumble !!) werden sehr liebenswert dekoriert, das Auge isst mit.
Stayed 2 nights in May 2019

6/10 Okay

Keld

Liked: Staff & service
Disliked: Property conditions & facilities

6/10 Okay

Yaron, יבנה

Disliked: Cleanliness
בסדר
מלון עסקים, חדרים לא מאווררים. אין חלון או וונטה בשרותים. רשת אינטרנט חלשה מאד. מסעדת המלון - לא טובה נאלצנו להחזיר 2 מנות ולבסוף לא אכלנו א. ערב. פיתרון לא נעים ולא נוח לחופש. מתאים כנראה כמרכז לעסקים.

6/10 Okay

Bernd, Grafenau

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Für Urlaub nur bedingt empfehlenswert
Hotelanlage ist schon etwas in die Jahre gekommen. Das Appartement war zweckmäßig aber Bilder vom Hotel täuschten mehr vor als es dann war. Schimmel in der Duschkabine und ältere Klobrille sollte mal ausgetauscht werden. Service war mittelmäßig. Sauberkeit durch Zimmerservice war soweit in Ordnung. Es war immer teils recht unruhig durch irgendwelche Tagungen. Für Urlaubsreisende ist es nur bedingt empfehlenswert. Die Pools waren nicht einladend und auch nicht sauber. Alles in allem werden wir wohl dieses Hotel bei unserer nächsten Reise nicht in Betracht ziehen.